I wanted to give this store a fair chance- I've been twice now, so my review is a combination of…read moreboth experiences. The first thing you notice when you enter the store is that everything is hodge-podged together- the "shelves" are the type of shelves you put in your basement or shed to store boxes- definitely not what you'd use for a store display. That being said, it's new and I'm sure it's expensive to open a new store, so whatever- looks aren't everything. They have a decent amount of items in the store for the size. Good quality sketch pads and pens. My major issue is the attitude of the owner. The owner of the store took every opportunity to speak poorly of the newly closed art supply store that was next door. The owner worked there for many years and opened this current store after the other store closed. When I walked in the first time, the owner was in the midst of a conversation with a customer about how "crazy" the former store owner was, etc etc. That customer left and I was the only one in the store. Since I live in the neighborhood I asked her questions about her new store- I didn't know she had any ties to the former art store in the same shopping complex, so I got to hear how awful this other owner was, how she wanted to overcharge her for everything, etc. I came in again last week to grab a sketch pad and it was the same story- I could hardly believe it. All this effort and breath wasted to put down a business that doesn't even exist anymore. I was so off-put by it, that I didn't even buy the sketchpad. As a business owner in Frederick myself, I think it's pretty easy to assume that we should all play by rule #1: do not speak ill of others when representing your business. Period. I don't know the history between the two women, but that doesn't matter to me- it's just bad business to speak poorly of others. She could have taken the opportunity to explain how she was going to do things differently, what she will carry and her hopes for the store, etc etc- instead she decided to take the low road and insult a company that is out of business and of no threat to her store. While there aren't too many places in town to purchase artist supplies from an independent dealer, I won't be shopping here again.

The service is excellent, very helpful and friendly. We have been doing business there for years…read moreand I would highly recommend.

Shelley created an scrapbook for my daughter who recently graduated high school. The pics were…read morefrom the day she was born through graduation. Shelley is professional, responsive, thorough, talented and creative ... the end product was truly a work of art! If I could give Shelley 10 stars, I would. It is that beautiful. Many friends and relatives have viewed the books and were truly impressed. My daughter will treasure this for a lifetime! I have another daughter graduating in 2021 and you can be sure I will return to Shelley again for her creative talents. Thank you Shelley!

I have been doing crops for over 10 years now with Shelly's Scrap Shack. I have so much fun and…read moremade many friends that are so dear to my heart. These events are exciting, fun, relaxing, and often laughter filled. Shelley makes sure you are well cared for and quickly gets you what you need. She is dedicated to the completion of your albums with time tested quality products. She gives classes to help you improve and get creative juices flowing.

Such a good, local, rock shop. The price range is super accessible. Small, quality, tumbles are…read more2-5$ and there's larger Raw minerals that range from 15-thousands. There's really something for everyone here and I really appreciate that in a rock shop. My fiancé was super excited about the fossils and dinosaur bone!

The owner, Richard, is so nice, we've formed a friendship over our mutual love of gemstones and…read morecrystals, despite him being old enough to be my dad. He is extremely knowledgeable and friendly. Kids can see geodes cracked in shop (after they buy them, of course!) and there's always a nice selection of natural specimens at all price points. The owner travels to gem and fossil shows all over the country to pick things out for the store!

No frills but they do a great job at a fair price and will give your piece tender loving care.read more

I came to get a painting by my father framed on 4/22. I went with the cheaper option and ended up…read morepaying under $100. I was told it would take 3 weeks due to being so busy. I had a pleasant experience overall Fast forward 7 weeks. I totally forgot it and realized I had never received a call that the job was done. I stopped in today assuming I had missed the call and it would be ready. I was told it's in the back and that it would be done in a "day or two ". I asked if it could be done in a day and was told the would try. When I asked why it was not done already, "they were busy"... the same reason it was supposed to take 3 weeks in the first place. I conveyed my frustration and told them I will be back tomorrow. I understand that my job was small and if it wasn't prioritized. I can even understand that it was forgotten entirely, although that brings up questions about the professionalism, organization, and accountability of the business. What I can't abide is that when they became aware of the mistake, they were unaccountable and dismissive. Instead of "we were busy, we'll call in a day or two when it's done", I much rather prefer and respect, "we made a mistake, sorry. We will correct that mistake asap." Lastly, I can't imagine my framing job would take more than an hour or two. I hope the product is better than the service... I guess I'll find out tomorrow.

Selection much smaller than I remembered- hardly any of the jumbo yarn. Which you really need…read moremultiple roles of. The flower selection was fall only- was pretty disappointing

I have been to this store a few times over the last couple months. Many shelves are empty with…read moreboxes piled up all over and blocking the aisles. Looking in the boxes is not encouraged as staff will appear asking you not to go through the boxes. This store needs more employees to put up stock or better management.

This company says it has items in stock but they are THIEVES and do not send anything. They have my…read moremoney but will not reply to my repeated email attempts. DO NOT BUY FROM THEM.

I'll never be ordering from here again. They never sent me confirmation that my item had shipped -…read moreI only found out it had shipped once they charged my card two dollars more than the invoice. Not only that, they were out of the item I ordered - and sent something completely different! If I order a brick of clay, there's a reason I want the brick and not 2 ounce pieces! There's no way to communicate with them except by phone - their website form won't let you send an email even with the correct re-captcha. If you can't call during their limited hours, you're out of luck! I'm just going to accept the loss and warn everyone I can away from here.

Great place. Loves tje atmospher and service. Staff is lovely and helpful.the dood is like xomfort…read morefood. Like giving ur stomach a hug. Highly rexommend

I was checking out downtown shops and happened upon this store on my way back to the car. I decided…read moreto check it out since from the window I could see cross stitch kits. When I entered in I was immediately greeted by the staff. They asked if I was looking for anything in particular and when I looked around I said everything. Lol! If you hobbies in needlepointing, cross stitching, knitting, journaling, etc, this is the place for you. I left with some washi tapes, pens, needle minders, and more pens. Lol. This store is the perfect place for the hobbies I enjoy in life. It's definitely a great place to checkout if you're starting a new hobby or just want to pick up some new items.

People drive from all over to come to this store for a good reason! I'm lucky that it's not too far…read morefrom me! They have everything, and I mean everything. Hand tools, grinders, molds, and glass, glass, glass! My favorite thing to do is search through the discount bins they have in the front- you can find some real treasures in there! You can easily get lost in the back room looking at all the glass. They have hundreds of design and pattern books as well. The staff is well educated and can answer any question you have. I've asked before for glass in specific shades and they know exactly which brand has what I'm looking for. If you're considering driving out to come, you won't regret it! Just make sure you have a big enough car to hold everything you get!

Have been shopping online with them for a while now and every order has been perfect! Packaged with…read morecare, great communication, and always able to get someone on the phone when I have questions. Heavily debating taking a road trip here as the pictures of inside look like stained glass heaven! Highly highly recommend!

Always very little inventory! They show alot on display, but they are out of most of what they…read moreshow. This is the second time we've been here and experienced the same thing the first time. Once you're there you feel the need to pick something. But its an expensive activity so next time I will definitely choose one of the other 2 studios in Frederick that do the same thing. I like this place, too bad they don't stock up.

I really love coming to this pottery studio. I don't feel rushed when I paint. The cost is…read morecomprised of the pottery cost and then half of the pottery cost for the studio fee. I normally spend 2 hours here. The employees are the sweetest and are extremely helpful.