My family has used their service for 50+ years. Always reliable, always personable and perform…read morehigh quality service for more than reasonable value. Highly recommended

BOB MERTZ of Mertz Plumbing. Highly recommend !!…read moreHonest and reliable Second time I have used their services in one year The workers are courteous and polite

We previously used GPP for a simple sink repair. This time, we used them for two toilet…read moreinstallations and a bidet attachment install. The techs were very nice, especially the younger apprentice who came and made our dog much more reassured, as he sometimes gets nervous and barks incessantly when strangers are in our home. What we didn't like was the fact that we were automatically entered into their $97/year "savings" program. When we questioned why our receipt didn't reflect the alleged discount, we were told that firstly, our tech entered us into the savings program to save $300. We asked why the total didn't reflect that and were told that the discount was taken out on the receipt, yet they don't show you what it is. If that is true, two toilet installs, a valve replacement and bidet attachment install was nearly $2,000. It also took 5 days to receive the said receipt. Overall, we'll be looking for another, more affordable plumber.

Original Review: Ryan, the technician, did a great job…read morereplacing my water heater on August 8, 2025. The one star is for being charged twice, once for $1156.56 at 1:15pm and then for $1099 at 2:13pm on August 8th for a water heater that was supposed to cost $1099, and for being gaslit by two people after calling twice to report the double-charge and sending a photo of a screenshot of my bank transactions clearly showing that I was charged twice. On August 8, 2025, at 10:35 am, a technician from Greater Pittsburgh Plumbing was dispatched to my home for a leaking water heater and suspicion of leaking pipes due to some water damage to ceiling tiles in my basement. I paid the dispatch fee of $59.00 from my checking account using my debit card on July 18, 2025. Thankfully, the water damage was old, so I only needed a replacement water heater. I agreed to have my water heater replaced for the price of $1099. The water heater was replaced, and Greater Pittsburgh Plumbing charged my debit card for $1156.56 at 1:15 pm, which was the time that the job was complete. I thought the total may have included the dispatch fee (I forgot I paid this in July) or tax, so I wasn't alarmed that the charge was $56.56 over the $1099 price I was quoted. Then, my card was charged again for $1099 at 2:13 pm for one gas water heater that was supposed to cost $1099. Because both are pending transactions, I was directed by my bank to contact the vendor. When I called, I was gaslit by two different people, who told me I must be mistaken because they don't have the capability to double-charge, blamed my bank, and suggested I dispute the transaction as my only recourse. I called Greater Pittsburgh Plumbing at 2:36 pm, as soon as I saw that I was charged $1099 as a second charge, and spoke to Madison, explaining that I had been charged twice for the water. Madison proceeded to gaslight me, stating that the company can't double-charge and requested I email a picture of my pending transactions. I emailed a picture of my pending transactions, as requested (see photo). Hailey, who answered the second time I called, confirmed that she received and could view the picture, but still proceeded to tell me that Greater Pittsburgh Plumbing cannot double-charge me. She then blamed my bank and told me I could dispute the transaction. I informed Hailey that the transaction information was identical for both charges. I filed a complaint with the Better Business Bureau. I will update my review if the BBB complaint is addressed by Greater Pittsburgh Plumbing. Update 8.15.2025: Greater Pittsburgh Plumbing addressed my BBB complaint and refunded the additional $1156.56 charge on August 13th. I am thankful that they addressed this mistake promptly.

Homer Nine and Sons have kept my family calm and comfortable for generations. As a young lad…read moregrowing up in the Burgh, during winter my father would remind me "you're alive as long as your furnace is alive." Homer was always there for him and now his Sons are there for me too. When my furnace cut out in the middle of a cold snap, I didn't panic, I called Homer Nine and Sons. Their team was on-site the same day, a complete diagnostic and furnace repair done the next day. When my AC cut out at the first sign of above 90 degrees, Homer Nine and Sons was there to quickly diagnose the issue and replace the capacitor the same day! As a maintenance member I saved on call out fees and parts. Now, I proudly adjust my thermostat without worry thanks to Homer Nine and Sons. Don't worry about your family's comfort and safety, call Homer Nine and Sons.

Twice this year with a service contract they came back with us needing major repairs to our 2 year…read moreold furnace and AC. Twice we have another contractor come in and find there was nothing wrong. We canceled our service contract. Don't use these guys. They have completely lost our trust. What seems to be good nature has turned out to be a scam to get you to pay high dollar for repair

I recently had a leak in the cold water pipes under ground (slab home). This company did a…read morefantastic job detecting the leak and resolving it. Shawn came and assessed the problem, Jedediah came to fix the problem, and Brandon assisted him by feeding the tubing into the leaky pipe. This was a major job that could have required digging up my concrete floor, but they successfully completed the task without ruining my floors. They were all professional, courteous and timely with the repair. I have seen some bad reviews on this company, and somehow, I believe there are times people are just so upset with their plumbing issue that they take it out on the plumber. Good attitude brings about good service! Let's face it, none of us wants a plumber until we really need one and they deserve respect. just my two cents. THANK YOU JP PLUMBING!!

Very unreasonable! Not willing to make an effort to fix minor problem. No communication until I…read morecalled to follow up.

Highly recommend this business! Their service techs arrived on time and were extremely friendly…read more They took their time and got to know our HVAC system and truly understand our concerns and maintenance needs. They were polite when they needed assistance and wore shoe protectors which is always appreciated! Their prices were very fair. Their website is totally accurate- we felt educated and completely confident after their service visit.

Jim at Iron Dog was extremely professional, punctual, knowledgeable and the pricing is very…read morereasonable. In the process of selling one home, I needed work done to pass the die test and found gem online. His bid was the lowest and was able to complete the work right away. We hired Jim again to replace our water service line after moving into our new home. We got several quotes but his quote was reasonable, and he included moving the water heater and internal work to get the plumbing up to code. Again, he and his team were extremely punctual, knowledgeable, and professional, and got the work done quickly. It was a larger job than initially anticipated, but they worked very hard and got it all done in a day. I will use them in the future for any project.

The owner, Jim, was very knowledgeable and easy to work with. They not only replaced our copper…read morepipes throughout our house but they also fixed our sewage pipe. They had to dig up our neighbor's yard and even our neighbor was pleased with them. Their pricing is very reasonable. They worked fast and cleaned up after themselves. Would highly recommend.

Friendly and did a great job. Saved us from being waterless on Xmas. Highly recommendread more

Fast, knowledgeable, and fair. Jim is outstanding and I will use him every time I need plumbing…read morework.

Prompt, pleasant and effective. Responded quickly to clear clogged drainage pipe and gave me advice…read moreabout how to avoid the problem in the future. I didn't get their names, but they were here on 3/30 in the morning. I will use their company in the future. Thanks!

Dave came out and gave a quality inspection. The water line warranty company approved our claim…read moreright away. Nick and his team came to our house the next day and were really good at their job. Due to finding lead service lines, our job was transferred back to American Water, but Nick and the team cleaned up well and made sure that we had water to use.