I was SO happy with the grooming services at Dolittles in Nexton! She made my dog feel very safe…read moreand provided excellent service! Up at the front, it was very clean and we got some great dog treats. The front desk staff could be a little more friendly though.

My favorite pet store for quality dog food for my big dogs. It's so hard finding good dog food with…read moregood ingredients in it and if you do they're mostly online. Dolittle's carries some of these brands which is awesome ! They also offer military discount , you show your ID once and they put it in the system so no need to show them every time ! I'm in and out quickly, great selection and friendly staff. Highly recommend!

WATCH THE VIDEO! Tell me how that makes you feel! Then Share. I had one of the worst customer…read moreservice experiences I've ever had at Pet Supplies Plus Goose Creek. This happened at the 208 St James Ave location on Saturday, May 16. I came in around 1:00 p.m. to use the self service dog bath station while running between errands. It should have been a quick and simple visit, but it turned into an extremely uncomfortable experience because of Sheldon, who I later found out was the store manager. From the moment I walked in, Sheldon had a rude, dismissive, and unpleasant attitude. At checkout, he gave me a receipt and told me I needed to give it to someone in the back. When I walked to the bathing area, there was no one there to check the receipt, explain anything, or assist. The self service dog wash area was dirty and not well maintained. There were 2 bath stations, and the area did not look properly cleaned. The dryer also was not working properly, which is a major problem when someone is paying to use a self service dog bath. When I asked how I was supposed to dry my dog, Sheldon handed me a towel and said he doesn't really go back there and didn't know. I also asked if they had a rubber scrubber or bathing brush available because many self service dog wash stations provide something to help wash through the dog's coat properly. I was told to just use my hands. A groomer came over and said they use their hands as well. I understand some dogs may have sensitive skin, but if basic bathing tools are not provided, staff should be able to explain that professionally instead of making the customer feel like they are being difficult for asking. The worst part was Sheldon's behavior. Instead of handling a simple customer concern calmly, he became rude, dismissive, and started cursing. The altercation happened around 1:14 p.m. When I began recording because of how uncomfortable and unprofessional the interaction became, he claimed that I cursed at him, which I did not. I tried to speak to him calmly, and when I said "my friend," he responded, "I'm not your friend," and walked away. That type of behavior is unacceptable from any employee, but it is especially unacceptable from someone in a management position. A manager should set the tone for the store, speak to customers professionally, de escalate concerns, and help solve problems. Sheldon did the complete opposite. I do want to say that Colin was polite, professional, and friendly. After Sheldon left, Colin tried to speak with me and apologize on behalf of the manager. His communication felt appropriate for a pet friendly, family environment, and he handled himself well. Everyone else in the store seemed friendly, which makes this even more disappointing. One person's conduct completely ruined the entire experience. I also noticed another recent Google review from a customer raising concerns about the self service dog wash area, including safety concerns with the setup. Based on my experience, it seems like the dog wash area may need serious review from ownership and corporate. I left the store around 1:29 p.m. and later submitted a complaint to the owner contact provided to me by a female manager at the store. I will not be returning to this location. The self service dog wash area was dirty, the dryer was not working properly, the support was poor, and the store manager's behavior was completely unacceptable. This location needs serious attention from ownership and corporate.

Definitely the best pet store here. I can order online and pick up in about an hour or get items…read moredelivered to my house same day if I order before 1 PM. Love the layout of the store. The employees are always pleasant. It's always clean. They have a pet washing station as well. Plus, they always send coupons in the mail. Love, love, love this place.

We've used Woof Gang Bakery & Grooming a few times for Luna, mainly for baths and the occasional…read moretreat stop. I will say -- it can be very hard to get an appointment for a bath. They tend to book up quickly, so you definitely have to plan ahead. That said, the one time we did get her in, they did a really nice job. She came back clean, smelling great, and the service itself was pretty quick, which we appreciated. We also love popping in just for their bakery treats. They make their goodies from scratch with healthier ingredients, which makes you feel a little better about spoiling your pup. Luna always gets excited when we walk in. Overall, great quality service and adorable treats -- just be prepared to book grooming appointments in advance.

Bad experience for our puppy. Won't go back. Found a different place. Took a few times of getting…read moreher groomed that we finally got her under control.

My dog has been groomed here before without any issues, but this visit was a completely different…read morestory. I have always been upfront about her being a mix, she resembles a Maltese or Shih Tzu and her profile clearly says "mixed." At check-in, the staff changed her breed to "Maltipoo" because she is "larger than a Maltese" and charged me $11 extra. They also added a $10 "scissor fee" because her coat was supposedly "thick," even though she has straight, thin hair. At check-in, they offered teeth cleaning and nail grinding, and I clearly declined both. When they called to say my dogs were ready, they mentioned the extra $10 charge and told me they did her nails "free of charge," despite my specific instructions not to touch them. To make it worse, my 50lb black lab/border collie mix had a grooming the same day and his was cheaper than my 8lb Shih Tzu/Maltese mix. When I went to pay, my fiancé stayed in the salon to pick up the dogs. He witnessed her rolling her eyes then she approached him. This groomer proceeds to tell him, "I'm sorry your wife is upset... this is why we did the charge, etc. Please bring your dog back again, I loved working with her." Unfortunately, after this experience, my fiancé and I both agree we will never bring our dogs back here. I will say, the rest of the staff I interacted with outside of this particular groomer (Keriann M) were friendly and professional, which makes this experience even more disappointing. I suggest others, especially with mixed breeds, think twice if you expect fair pricing, transparency, and for your wishes as a pet owner to be respected.

Everyone was nice and very helpful. I am very glad I went to PetSmart today. it was easy to park.read more

This shop is charming! Locally owned and operated, its clear the employees are well trained and…read moreeveryone we have had the pleasure of speaking with had been helpful! Their self do pet bath makes cleaning the girls a breeze! And they have a large selection of natural pet chews. We love coming here!

Absolutely love this place, and need to visit more. The free popcorn for the shoppers is better…read morethan what is available at the movie theater! And the sample treats on the counter are pretty good too (but unless you're crazy like me,....you decided. Liver is liver, you know? All I can say is my "kids" Love it when I walk in the door with treats from the Wild, and the staff is friendly and super knowledgeable. Good for us all

Popped in to buy a toy for a new puppy we will be getting. We were greeted when we walked in and…read moresaw a couple utilizing the doggy wash station (right in the front and easily accessible!) They have a bunch of birds, bunnies, ferrets, reptiles and fish that we admired before checking out. cashier was friendly and helpful. Enrolled us in the rewards program and we were able to take advantage of the discount immediately. Prices are a bit high, but it's to be expected when you're buying places other than Amazon.

I needed to get some flea meds for our cats and found this place close by. I think this place is…read morefairly new and it had quite an array of selections for all sorts of pets. They had a professional bathing section and an aisle of cute bunnies and rabbits. The lady that helped me was very informative and knew her stuff. She got me signed up for their rewards and told me about some holiday deals. I do think their prices are a bit steep, especially for cat snacks and the flea meds I've seen on Amazon for cheaper but I get it. I really did like their variety of cat snacks and toys so I grabbed a couple of those items as well. Nice people, nice pet store.

Super cute pet store with lots of toys, delicious treats and cute accessories! I ended up buying a…read morebandana for my puppy Luna and have gotten lots of compliments on it. Great location, unique gifts and reasonable prices.

Very sweet cashier with a cute puppets to pet and play with while browsing! The shop had loads of…read moreinteresting toys and treats. We ended up buying treats that were locally made. Needless to say our dogs love it!!