Thanks for the help! Lawson came to reprogram my sprinkler box and address some issues with my…read moreirrigation set up for my yard and plants. Not only did he do all of that, and quickly, Lawson gave me some great advice on how to get more out of my system and tips for different seasons. They have an incredibly reasonable service cost, especially considering the level of expertise Lawson brought. Have already reached out for another upcoming project.

John was quick to find the source of the leak, but he did it with such a calm and positive attitude…read morethat it instantly made the situation feel less overwhelming. Instead of panicking, he got creative and figured out smart workarounds to mitigate the leak until the building's maintenance team could shut off the water main. I really appreciated how resourceful and reassuring he was throughout the whole process. He turned a stressful moment into something completely manageable (and even had me laughing a bit along the way). It's clear he knows his stuff and genuinely cares about helping people.

Disappointing and frustrating. Will not return phone calls today. Eventually sends a text message…read moreand asks me to type out my questions via text message when I really needed a phone call. Once I type out all of my concerns and questions, suggests that I find another provider as they are all out of town.

Installed a whole house water system and I'm very happy with the quality and taste of my water. No…read moremore showering in chlorinated water!

Hot water heater was leaking, Joey came out, checked the warranty status and switched it out…read more Piping was not up to code, so Joey did it correctly. Local, honest and just a great company to work with!

Great family owned plumbing company. Service was top notch and prices were reasonable with great…read morecommunication. Had a few house repairs completed and will be using them going forward.

First, let me say that I completely trust the Benjamin Franklin technicians and have witnessed…read moretheir professionalism and competency. I have had 2 hot water heaters installed with them and have been very pleased with the installations in both. I had a Bradford White water heater installed by them in 2018. And while I have seen many statements saying they are the best in the industry, was disappointed when in failed after only 8 years. I was told by them, that this was pretty normal for water heaters. I have been around for many years and in my experiences, the Bradford White lasted about half as long as all other water heaters I have owned. In, addition, the installation and warranty costs about 4x the cost of the heater, so I felt that this was a lot of expense for such a short lifespan. I was still suffering from sticker shock when my Bradford White failed. I called Benjamin Franklin hoping I could get some warranty compensation. Wouldn't you know, the warranty had just expired. Ugh! Okay, one of the things that Benjamin Franklin is very good at is fast service. They were out at my house the same day. Kudos for that! This time I was told that I would get better longevity and a better warranty with a Navien tankless unit. I had always wanted to try one of these. They are supposed to be more efficient as well because they don't have to keep 50 gallons of water hot. Okay, they had my ear, but again, the unit was terribly expensive; a little more than 4x the cost of the $2,000.00 unit. That includes the service calls to clean the unit once/year for the 10 year warranty term. This is required to keep from voiding the warranty and important with these units. The installation was done in one long day. The tech was here until about 8pm, but did a very nice job. Last, I expressed my concern to the tech. that sold the unit to me, about the cost of the tankless unit, he told me that there were federal incentives and Mfr. rebates that would help. After the installation, I contacted the Mfr. and was told that there were no rebates or incentives for 2026. Seems Benjamin Franklin should have known this. Professional work, super-fast service, but really expensive.

Quick to reply. Provided a helpful quote and walked through some options. Ended up using a…read moredifferent company, but would not hesitate to reach out to them if another need came up.

A family owned good honest company owned by Alex and Janice…read more We bought this water filtration system from them three years ago. I had recently called them to come out to service the unit to make sure it is still running properly, and it was. I usually Vet companies to figure out if they are the right fit, they still are. I love doing business with people that are honest and trustworthy. Thank you so much for being who you are. I WOULD RECOMMEND

This was long over due.! These guys are awesome and system is the absolute ticket. Ask for Janice…read moreshe'll take great care of you. Best warranty and price around. I shopped a few places and these guys are the best! Definitely recommend!!

Called them last month for a qoute and they were prompt and polite on the fun. But that was the end…read moreof anything good. Received an estimate for a tankless water heater and they were much higher priced than the other two estimates I received from two other companies here on yelp. Then when I looked at there qoute it was also even a cheaper brand unit. I also asked if the technician himself was a licensed plumber and in fact was Not. Only the company was. I'm told that's totally legal here in phoenix. But I feel much more comfortable having an actual licensed plumber working on my water lines and gas lines. I hired the other company on here that sent an actual licensed plumber and they installed a better brand higher end unit

Great company! Javi and Corbin were very professional and explained everything. Javi fixed a…read moreshower spout, sink faucet and a washer/dryer box completed. Jess at the office kept me informed on when they would arrive. Thank you!

Angel Alvarez from Rayne Water Conditioning provided outstanding service from start to finish. He…read morecame out to my home in Verrado to replace the filters on my reverse osmosis system and did a top-notch job. Angel was professional, knowledgeable, and took the time to explain exactly what he was doing and why it mattered for maintaining clean, high-quality drinking water. He worked efficiently, kept everything clean, and made sure the system was running perfectly before he left. You can tell he takes pride in his work and truly cares about the customer experience. It's not often you come across technicians who combine skill, integrity, and great communication the way Angel does. I would absolutely love to have Angel as my annual service technician going forward. I highly recommend him and Rayne Water Conditioning to anyone looking for reliable and high-quality service.

professional service - always friendly and Angel explained everything …read more arrived in time as promised - we have used Rayne for over 30 years - highly recommend this company .

We have been using Neighborhood Plumber for many years. They are responsive to all of our plumbing…read moreneeds including installing new toilets, garbage disposal, new water heaters, outdoor faucets, water pressure regulator, kitchen faucets, bathroom fixtures, toilet waterlines and outdoor water shutoff valve. They have also handled leaking faucets, and stopped up drains and toilets. Forrest and Robert are both friendly, knowledgeable, responsive, efficient, reasonably priced and always clean up after a job. I never hesitate to recommend them to friends and neighbors because these plumbers never disappoint.

Neighborhood Plumber a professional outfit with reasonable pricing. Upfront with time frame for…read morerepairs as well as how/what they will repair. My Wife and I have used them several times always straight forward suggestions how to make our house plumbing operate in good working order. We highly suggest Neighborhood Plumber for minor or major plumbing solutions.

As we were leaving for the airport I saw an outside water leak. Thought it was irrigation. My…read moreirrigation guy determined it was my water line from meter to house. He turned the water off. (No irrigation or pool autofill and 100 degree weather). Not knowing a plumber I did some internet searching and found Apple. Called and Brandon was out in a few hours. Determined the problem and located parts needed. The next morning Kale arrived and was able to repair and get us back on line. Great communication since I was out of town. Great Job Thanks go out to your whole team.

Yesterday I called and had two diff cos come and no clue just minimum charges plus 100s/t sheet…read morerock removal they quoted. Called Apple this am as referral from b-in-law Ron and Jamie on phone gave me great relief and had their man Tim out here an hour later. Tim's the man! He saw my holes then concluded best idea was to enter crawl space from patio and voila a leaking hot water PEX at the T. In no time it was fixed and we are so happy...especially my wife. Thx Apple!!