Now called Ashley 's Furniture. Great salesman Denis Goulet…read more Great office staff. We felt we got a quality Canadian product at a good price. We had shopped around. Even the delivery guys were great! Will be back!

I am astonished at how a business that prides itself on "Family Values" could treat a customer so…read moreterribly. My decision to make a purchase at McQueen's was based solely on the fact that it was a locally owned business and not a large box chain store given that you are normally given excellent customer service with locally owned businesses. Boy was I wrong! I was actually hung up on by one of the owner's for no warranted reason and then given run around for service that was suppose to be complete 4 weeks prior. I will never deal with this business again.....off to see the Brick and Leon's!

I can't believe the negative review as my experience with Prostitch was anything but. I had a few…read morejobs that I needed done, and the owner gave me a quote right on the spot. Within a week I was called back saying it was done. When I went to pick it up, the final cost was actually lower than what I was quoted. I was very impressed, because any other business would have just stuck with the quote cost. But they were very admirable. I was very impressed with the final product too! A+++++++++

Does anyone recommend a good place to get new material (top and sides) made for boats? NOT…read morePROSTITCH!! I'm going to vent a bit here... facts: boat tops were brought in and we asked for new material, we were told not to waste any money, but to re stitch. After a lengthy time, we decided to let them restitch (what we thought was rotten material), they are the "professionals". Also to get windows put in the old material (yes you read that right OLD MATERIAL, at their advise) less than one season the material ripped (shocker), and the snaps never closed on the windows due to the boat never going in and getting measured! (under their profession advisement) multiple emails, calls etc. (well over a year, with no response) last week out of the blue someone called back from ProStitch trying to make it right.. ha ha!!! conclusion: Maria at Prostitch under Jonathan's advisement stated now the boat go back in (which was never done to begin with) to fix the windows (that's ok, but should had been done long ago). Regarding the top and rotten material, they did their job by restitching and will not offer correction since this was our fault by letting them restitch in the first place, and according to Maria, we should had left and gone somewhere else if originally ProStitch wouldn't do what we wanted!!!! WHATTTTTT!!!! Aren't they the "professionals?" Also we were told that restitches let go and fail but we need proof that we had the word done with an invoice (yes I should had kept it, but did change email addresses), Maria said that they were broken into and lost all accounting and information, so basically it isn't their fault!!! And conclusion to our conversation on the phone she said she had no more resources and time to discuss the problem any further with me! Ok now that I've just lost half of the readers interest in my long winded story, please only support this business if you wish to be treated the same as we were!! What companies is everyone out there using??

Today, I picked up four pieces of jewellery which were in need of repair…read more I was given optional quotes from Vee a couple of weeks ago and I confirmed the costs with her. Vee was very good and a pleasure to speak to. Today, Ashley showed me the three rings and necklace and I was so happy. The items were boxed, except for a couple of rings. Ashley provided boxes for them, bless her. She was very diligent in checking the cost of each item and presenting me with the final charge. I am so delighted with the care and attention, devoted to the wonderful restoration of these very personal and precious pieces. I highly recommend this brilliant service to anyone who wishes to have precious jewellery repaired. Thank you all so very much.

Excellent and friendly service. I even forgot something a purchased and they made sure they got…read moreahold of me. Says alot about the honest and professional people working there. Will be back.

Virtually from the time of its arrival, I experienced significant issues with a brand new clothes…read morewasher from a prominent ( read High End) manufacturer. The local appliance store was loathe to address my concerns (of course...they already had my money), pulled a Pontious Pilate, and referred me to said manufacturer, who also proved ambivalent about expediting ANY form of resolution. After several phone conversations with the manufacturer and ultimately LOSING MY SHIT, I was contacted by Pam from McNeice and Smith who arranged for one of her staff to assess my expensive boat anchor the following day. The washer was deemed DOA by the repairman, and on Pams' recommendation to the manufacturer, it was replaced within a couple of days. I can state unequivocally that the resolution to this matter would have been much more painful and protracted had it not been for the exemplary customer service provided by M@S. Thanx again Pam. Barry.

Bad experience from start to finish, and I've never been able to share my concerns with the owner…read moredespite trying to reach him/her numerous times over the last 10 months. I was treated terribly, and clearly customer service doesn't matter at McNeice and Smith, so I guess others could expect the same. Sad, I always thought they were a reputable long time Sudbury business run by good people. Find somewhere else to do business, they don't deserve your hard-earned cash!!

I had wine made here once a long time ago…read more It was perfect for what I was looking for! I wanted enough wine to give out a bottle to everyone for Christmas because I was on a tight budget that year. I walked in knowing nothing about wine, and I'm glad that they had enough basic information to help me decide on what I liked and got it going, it was ready in the time frame that they said it would be and the cost was very reasonable. They teach you how everything is done if you are interested and then you get to help bottle everything in the end, laws in Ontario require you to bottle your own wine, so you have to help! It was a pleasant and fun experience at the same time. If you are looking for a great place to make wine please stop by here and see if they can do what you require. If I was still living in Sudbury I would use this place again.

I have been using Napa Valley Wines for many years, they treat you like you are at home, and are so…read morehelpful with either choosing a wine or helping you transport it back to your car...I have sent 3 friends there who have returned several times to make their favorite wines. I highly recommend this establishment if you like to have wine on hand for any occasion this is the place to get it.

Gerry is the definition of great customer service!…read more My BF and I..now fiancé :) are extremely pleased with the ring Gerry beautifully created for us. His online live chat on his website is very helpful when deciding what you would like to purchase, as you will speak with Gerry himself and is able to provide you with great advice and was a delight to deal with. The whole experience was an A++ & my ring was even more beautiful than the digital render he provided for us & I couldn't be happier. If you are planning on purchasing jewelry online, you need to definitely choose Gerry!

Gerry is great. His…read morewebsite has considerable very high-quality information that helps buyers make informed decisions. I wanted to buy my wife a simple elegant piece that wasn't overly showy, but that made a statement. And I did. Thanks to Gerry.

Great business. Internet site is easy, great selection, quick delivery, flowers as described…read more Very pleased. Love notification of delivery.

If you are looking for great customer services, considering how much you spend on flowers, The…read moreFlower Town isn't the place to go. I have been going there for a few years and always bring my young children to help Mom pick some flowers for the table. I considered this a relatively fun adventure and memory for all of us until today. I usually always see a young woman working who is pleasant and always smiling at my children. Today I had a shocking experience with who I believe is the owner of the store, throwing every sensible, loving quality a human can possess out the window in regarding my son. At the cash you will find fully wrapped homemade bath bombs in neon colours, my son being 5 who is non verbal and autistic did NOT understand that it was a bath bomb and was holding and playing with it like a ball, just in his hands I might add. There was no throwing it around at all. Considering he was just holding it I didn't see it being a problem until I had paid. As I was paying for my flowers my son was behind me, and apparently it was near his mouth without my knowing! Instead of LETTING ME KNOW, she grabbed it from my sons hands and said he shouldn't be playing with that! I immediately informed her that my son is non verbal and does NOT understand the concepts and the fact that it was a bath bomb. She then looked and me as she was walking in the back and said "but you do." I was so upset that someone could be so heartless in targeting my parenting, let alone that my son did not understand. After confronting her about it over the telephone, I was so disgusted when she added "I should watch my kids" when all 3 of my children are very well behaved. (I would never bring them to a place were it is fragile in hopes they wouldn't break something!!) coming from the owner herself, this is the POOREST quality in customer service I have EVER seen!!! On top of loosing my business from your flower shop, I would like to make this public for all to see in hopes you are not victimized and targeted, the same way I was left feeling today!!! Let's hope she stays in the BACK of the store from now on, Sincerely, a fucking GREAT Mom of 3!!

Wow, great service... The owner always goes above and beyond for her customers. Beautiful…read morearrangements, and a friendly smile every time!