I went to Lux Bodyworks Studio for the first time today. It is not a spa - it is a chiropractic…read moreoffice! Don't get confused! I searched for the place for a while, found the building. I ended up being late since I couldn't figure out if I was in the right place. When I tried to use the directory in the Herman Medical Building, they did not list Lux Bodyworks!! I sat there for 5 minutes (and I was already late since I couldn't find the place) trying to figure out if I was in the right building. I called and they told me it was in CST office, which would have been nice to know ahead of time. They should probably let people know that on the phone when they make the appointment (especially first time customers). I got there, had to fill out paper work and then finally could go in for my massage. Unfortunately since I was late I didn't get the full 60 minutes that I was supposed to get. My masseuse did a good job, but I was still annoyed I couldn't find the place and wasn't told it was in a chiropractic office or CST office. The room was clean, but like a doctor's office and not really like a spa. It could have been nicer with at least a nice aroma or candle burning. When I was done with my appointment I felt like they were just trying to force me to sign up for a chiropractic appointment. They claimed it was free but I'm sure they would just find something to make me pay for if I went. I didn't like that and will not be going for any kind of consultation. Wasn't really impressed - but I can't say anything bad about my masseuse since she did a pretty good job.

I decided to show myself some love and got the groupon for this location…read more Turns out it's housed in a chiropractic office known as CST Wellness. This translates into DO NOT LOOK FOR LUX BODYWORKS STUDIO anywhere in the building. It will not be labeled as such. I finally asked the guard who said "oh that, yeah, it's really CST Wellnes." Guess I should've looked at the suite number on the site before walking in. I checked in and the lady was very nice about it. She also did not pressure me for tip before or after the massage which was nice. The office itself is small but cozy, with free hot tea of your choice while waiting. I originally booked for a girl, but last minute turns out she won't be there, and is it okay if it's someone else, who turns out is in his first month and still training. I did pay a groupon price, so I guess... Don't get me wrong, he was nice, he talked when needed, he wasn't awkward, but it was not an excellent massage. I would not come back to this location, even if the groupon price was the normal price. Groupon's are supposed to get you customers in the door and get the word out, not for you to train your employees. :-(

Poor communication Call separately…read more If 2 people want a massage they will only book you for 1/2 hour each. Even if you ask for one massage at 11am and the other at 3pm. I will not be calling them back ever. But I imagine you can get a 1 hour massage (as advertised) if you call and try to make an appointment for just yourself. Beyond that the 1/2 hour massage was good.

Overall a relaxing yet stress releasing massage from Lily. Many prior reviews mentioned that they…read moregot less than their purchased time, but that wasn't a problem for me. Probably got a little extra. I didn't see a board listing their prices and that may be because they are more expensive than other locations in the neighborhood. Atmosphere was nice with music at the appropriate level and the facility was clean.

I had another great massage from Lesvy at Panacea Massage. Comfortable room, easy music, hot…read morestones and new stretching moves that cracked my lower back. The oil they used is really good for dry skin. I'll be back soon.

I booked a couples massage and a Brazilian wax during my visit. I want to be fair in this review…read morebecause the massage was genuinely amazing. It was relaxing, calm, and the pressure was actually perfect for the tightness in my back. Me and my partner really enjoyed that part of the experience. The wax service is where I had a different experience. I'm used to getting waxed regularly and haven't had issues in the past. I booked a Brazilian wax, and while the technician was nice, the service didn't go well for me personally. She went over the same areas multiple times, and it got to the point where my skin became very irritated. In one area, the wax caused my skin to lift and I did bleed, which has never happened to me before. She mentioned I may be sensitive, which I understand, but even so, I've never experienced that level of irritation or skin being pulled before. I also still had patches of hair left afterward, so I didn't feel the service was fully completed the way I expected. She did discount $10 from the service, but I still left feeling like the experience wasn't what I paid for or expected. The place itself is nice and the staff were polite, and I don't want this to come off as bashing anyone. I'm just sharing my personal experience so others are aware. Overall, I would return for the massage, but I personally would not get the waxing service again.

Loved the massage. It was to the point where I almost fell asleep on the table. It was my first…read moretime ever getting a proper massage which was very much needed. Lovely lady also. Almost makes you want to marry them and keep them to yourself

Had a 1 hour Swedish massage with Kiki. She is wonderful and strong. Helped so much with knots in…read moremy neck and back. I highly recommend and will be back.

Holly man these ladies know how to make your body feel so good…read more I went in all tied up in knots when I left I felt like JELLO. Parking plenty full just called make an appointment they do accept walk-ins, but they might be busy so calling first is always best.

Consistency !!! Every time I go they go to work on me, pricing is reasonable and I feel they're…read moreaccommodating to walk ins/call ins. The ladies here are so nice given the fact I have knots everywhere and are so patient yet determined to release the tension in those areas def recommend if you have an active lifestyle and need a good stretch as well!

They do amazing work here. The deep tissue and Thai massage are some of the best in town. I've been…read moreto quite a few places over the years, and this one stands out. I've had two different therapists, and both were excellent. They didn't use a cookie-cutter approach--they focused on the specific areas that needed attention. It felt incredible.

Amazing experience as we celebrated our anniversary. Service was excellent, pressure was perfect…read more No complaints. Will be back again!

Highly recommend. Awesome!! This place was amazing. Way better than I expected when we went in. Had…read morea couples foot and body massage. And it was amazing. Way better than expected. Nice staff, very clean. Overall excellent experience. I'll be going back regularly.

I've been a customer here for over four years, and the massage quality and technique are…read moreconsistently great. My concern isn't the service, it's the tipping expectation. On my last three visits, different therapists directly asked me for a tip before finalizing the checkout, which made me uncomfortable. Due to tighter finances, I chose not to tip, not out of disrespect, but to observe how this would be handled. I believe tips should be optional and never expected. If tipping expectations are becoming an issue, management needs to consider other operations and/or coaching opportunities instead of putting that pressure on clients. Great massages overall, I just hope the tipping culture get addressed.

Lisa and the staff are sweet, welcoming. I was greeted and escorted to their little waiting room…read moreand offered a glass of wine while waiting for my Rest and Relaxation appointment. The cherry on top would have been if they offered to change into their robes while you waited but still a nice welcome party. Lisa invited me back to the room and re-confirmed my package - the Rest and Relaxation package came with a sugar foot scrub, aromatherapy, and a Swedish massage. The room came with a private change room, complete with a shower, a closet with a robe, slippers, towels and some toiletries. If you're staying in the hotel, you're welcome to use/take back to your hotel room. My masseuse, Lisa, was so professional and so gentle. She really made me feel rested and relaxed between the eye mask, foot scrub/rub, heated blankets and her massage. 60 minutes is never enough so ALWAYS opt for more time! After freshening up, she offered me some citrus water and escorted me to their zero-gravity room while I sat in their massage chair waiting for the indention from the pillow cushion to leave my face. If you're local to houston, call and schedule your appointments because they offer 20% off. They have their everyday services and they have seasonal services/packages so check back every few months to see what's new. This is a great place for a solo self-care day or even a day date with your boo or best friend.

I was excited to try another JW Marriott Spa after getting a massage at the JW in Dallas. I'm going…read moreto give several recommendations for those who are interested in attending based on my experience then get into my experience. 1 -Look at the spa services carefully and look for their specials and some of the treatments have combinations for extended time. I originally had issues trying to book my treatment online so I called and they were able to book the Perfectly Polished + Massage (80 minutes) for me. I wanted to add a mini-facial to it and the individual on the phone consulted me that I could actually add a small fraction of what I was already paying to the total cost and get a longer facial from the esthetician separately. So, while it was an upcharge, I was into the concept of giving myself the best experience so I booked that too. 2- Remember that you get free valet parking - I had this in the back of my mind but I forgot when I arrived so I purchased street parking one block over; the complimentary valet saves you time getting to the spa and of course money, so don't forget this. 3 - The spa is on the 11th floor - the elevators don't have a callout-there is a digital ad that pops up on the screen, but otherwise remember that. 4 - They give a discount for locals. There's a 20% check-in offer on my Yelp app, but they also give a discount for locals as well so remember to tell them if you are local. Just a note if you are staying in the hotel, it looks like they have specials as well based on the signage I saw today. 5 - Expect an efficient process - when you arrive you'll sit in a lounge until your tech is ready, then you will be in one room that will have a locker/shower and of course the massage items. After, they will offer for you to sit in one or two lounges, I chose the anti-gravity. More on that later. 6 - Share your Marriott status (if you have one) - When you check in, let them know your status and they may be able to offer you additional upgrades for your service - for instance, I was offered aromatherapy during my treatment. As for my service and experience: SERVICE I really enjoyed my treatment provided by Lisa. She started by reviewing items of concern from my pre-health check form and was great at asking about my comfort level throughout the process. I was able to immerse myself into the treatment and really enjoy the sensations. AMENITIES I stated before upon arrival you sit in a separate lounge and they offer you beverages, I enjoyed the citrus water but they did have coffee/tea available as well. After I finished my treatment I went into the anti-gravity room. I accepted the weighted blanket and the weighted and heated neck wrap which put me into a further calm state before heading back into the real world. The chair experience was relaxing and not too shaky. I wanted a little more sensation for my hands so I actually placed them on the chair. There are two chairs in the lounge but because it was pretty quiet today, I had it to myself and that was nice. STAFF The staff were wonderful - from Daurion, Lisa and the other individuals who helped me with booking, even with a few hiccups, it was still a pleasant experience. In fact, I have to return because my scheduled esthetician had a family emergency and we had to reschedule, but they were apologetic and offered a nice concession for when I return to have the service rendered. The only reason I didn't give this five stars was because of the issue with the booking and that there wasn't anyone else available to give the service that day but it's certain if everything had gone to plan, I would have given it 5 stars.