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    Aqua Engineering

    2.5 (8 reviews)
    Open 8:00 am - 5:00 pm

    Services - Aqua Engineering

    Irrigation construction

    Irrigation design services

    Irrigation repair or maintenance

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    Kelly Green Irrigation

    Kelly Green Irrigation

    (10 reviews)

    Regretfully, I am posting a less-than-positive review for Kelly Green. I regret this because for…read morefour years I received good service from friendly employees. When KG's service people (there were two) came to turn on my system in May, they discovered that control box did not work. They showed me the typed of box they recommended and told me I could buy one myself and they could come back, install it, and start my system. Great! But, then not so great. I called KG on 5/23 after receiving a bill for the Spring Start-up. Since the system wasn't started, I called to question the bill. The rep needed to check with her supervisor. Fine. But, since I didn't hear anything, I called back on 6/1 and was told I should disregard the bill. Ok! I wasn't told that there was still a travel fee, which I would have understood. I was just told to ignore it. Luckily, I thought to CONFIRM during the call if KG WOULD install a box that I bought. Again, I was told that a supervisor needed to be consulted. That sounded odd to me because I was told by the service people who visited my house that I COULD buy one and KG would install it. But, the phone rep was pleasant and she'd call me back. Again, I didn't hear from her. So, I called today and was told that I was no longer their customer. WHAT? According to the phone rep, the service people gave me false information because - and this is her words "They are Hispanic." Yes, they were Hispanic, but the young man who appeared to be the lead on the job communicated beautifully with me. Perhaps he did not know the company's policy that KG won't install control boxes that they did not sell. I am not blaming him. I don't want him to be in trouble with KG. He was very pleasant. I just have a hard time understanding why I am being fired as a client. The phone rep could have just apologized and explained nicely that I was given misinformation. Last year I would have rated KG as 5 star. Is KG looking for reasons to stop servicing small properties or ones in the city? I don't know, but I feel as though I was treated unfairly.

    Kelly Green responded very quickly to our request for an irrigation system shortly before moving…read morein to our new home. They were prompt in all aspects and installed in a timely fashion to provide needed irrigation for our new sod during a hot spell. The grass is coming in extremely healthy under Kelly's irrigation product and plan. All have been informative and helpful, from the owners, to lawn staff to schedulers. It has been a great value. We are very pleased we went with Kelly Green Irrigation. Jim S.

    Aqua Engineering - irrigation - Updated May 2026

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