1. APS Home Cleaning Services

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Ashburn, VA

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APS Home Cleaning Services

3.8 (54 reviews)
Closed • Closed

Services - APS Home Cleaning Services

Deep cleaning

Maid services

Move-in or move-out cleaning

APS Home Cleaning Services Photos

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Reviews With Photos

Daila M.

If i could leave 0 stars, i would. First of all she told me $800 and charged me $828. Way overpriced.There are cobwebs in my home and it's not thoroughly cleaned. She left trash and food to rot in my garage which attracted maggots. A pizza box was also left on my front porch. When i called to ask about this, she denied it even though i have PICTURES. Do not use her unless you want a crap job and a rip off price!!!!!!! Update- today i was contacted by someone claiming to be a "part owner". We went back and forth and they eventually offered what i had been requesting(partial) refund in the amount of $300.... ON THE CONDITION THAT I REMOVE THIS REVIEW. I told them they could refund me and then I'd remove the review... and the reply was that they would speak with "the other business partners" and get back with me. So RIDICULOUS AND UNPROFESSIONAL. Photo for proof attached Saturday was told he would discuss refunding me partially. Today is Tuesday. Still no word and so far no reply via text. Photo attached for proof. Today is Thursday. Still no word from the"owner Today is 7/3/19. After this company went back on their word to partially refund me , i stopped receiving communication from them as i continued to press for my partial refund. They denied that my issues were issues even tho i have photos for proof. This is a disgusting company that doesn't uphold their word or professional standard in any form. APS home cleaning attempted to have my honest review removed. I will continue to repost in the hope they won't be able to take advantage of anyone else!! After reading some of the other reviews i see that i am not alone in this regard.

The rest of the conversation was via phone call.

I recently moved to Northern VA from DC, and needed a new cleaning company. This company was highly recommended by a colleague who knows the business owner and has referred her to others previously. However, my experience was unpleasant. After texting with Patricia over the weekend, we made an appointment for Monday at 7pm. This appointment was requested by Patricia to see the house prior to giving a quote/scheduling a first time cleaning. By Monday at 7:20, the company hadn't showed up nor called or texted with an ETA or anything. I texted at that point to ask if she was still coming and I received a reply of "I'm on my way." There was no apology, no details regarding ETA, and it was now nearly 1/2 hour later than the appointment. I mentioned I had some other commitments to which I received questions about the house & a quote, but still no clarity on whether they were coming. I replied with confusion and received a call from Patricia. She was very rude to me, never apologetic for not showing up or being late and repeatedly told me she was in Leesburg, in traffic. But I still don't understand why I wasn't contacted ahead of time and why I had to reach out when they were already very late. At the time of call, it was already 7:40. I understand things happen, but the lateness, & the lack of communication, along with the rude tone of voice on the phone were disappointing to say the least. I definitely will not be using this company nor referring. I made sure to mention it to my colleague as well, lest she refer another person. I feel it could have been handled more professionally and much more courteously.

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7 years ago

They did a fantastic job with my move out cleaning. The crew showed up early and was very polite.

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8 years ago

Business owner information

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Patricia S.

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11 years ago

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10 years ago

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8 years ago

The owner is dishonest and keep changing her words asking for more $. Worst experience!

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Patricia S.

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10 years ago

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9 years ago

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8 years ago

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Patricia S.

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11 years ago

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7 years ago

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Ask the Community - APS Home Cleaning Services

Review Highlights - APS Home Cleaning Services

“Patricia was extremely responsive, well priced, and went to the home even though I wasn't there to clean the home.”

Mentioned in 19 reviews

Read more highlights

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I had to move very quickly, and was not having good luck with finding cleaning available short…read morenotice and within my budget. Marlene and her team did a wonderful job, ref, flexible, and did amazing work on cleaning my house for me I am very grateful for her help and I highly recommend her company to anyone looking for a cleaning crew!

R&D Cleaning Service is amazing! I found them on Yelp because we were new to the area and didn't…read morehave anyone to ask and I was nervous, but we have been extremely happy with them. R&D's team has come to our home in Purcellville every 2 weeks for over a year. They deep clean our entire 3 bed and 3 bath house in an hour when it takes me a week. They are very friendly, thorough, efficient, and extremely trustworthy! I work from home, but if I didn't, I would have no problem giving them a key to keep. Marlene, the owner, is a great business leader and is completely on top of things. She communicates via text as to when they will be arriving the next day which is usually around the same time. If there is anything extra or different I want them to do, I communicate to her via text. But normally, there is very little to tell them-they clean everything and change any beds that have a clean set of sheets folded up on them. I work from home, so I post a sign in Spanish using google translate on the door of whatever room I am working out of that week and they don't disturb me and clean every other room. They are flexible with dates and respond right away if you are not completely happy with anything that has been done. My toilets are hard to keep clean because we are on well water and we don't have a top of the line filtration system. Somehow, they keep them white and sparkling which was something I was never able to do myself! We have brick floors in the kitchen, bathroom, and laundry room that are very hard to keep clean but somehow they do. I had them come an extra time before my in-laws came to visit and had them do a light cleaning plus clean the back porch. They did an amazing job and even cleaned the windows! They aren't cheap, but they are fairly priced based on their excellent work. I can't wait until we can afford to have them come every week!!! Some day! We chalk the expense up to mental health and marriage preservation-a PRICELESS luxury. Marlene can give you my number if you are trying to decide whether to go with them or not.

APS Home Cleaning Services - homecleaning - Updated October 2026

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