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    Appraiser Chris

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Personal property appraisal

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    11 years ago

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    Christine P.

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    Hensley's Appraisal Services

    Hensley's Appraisal Services

    (1 review)

    I contacted the Hensleys in December, a few weeks after my mother-in-law's passing. I spoke with…read moreboth Bob and his wife Mary. They agreed to appraise the items in my mother-in-law's estate for $125.00 per hour. I agreed to this rate, and asked when we can meet. I was told that they were going on vacation to Europe for a couple weeks in January, and then they would need a few days rest, and then they would do this job. We waited patiently for all of Jan., then I finally called at the end of the month to secure a date for the job. I was told, Bob is sick. OK, that happens, and so I waited another week and called to just check in and see how he was feeling. Bob was still sick. I said that rather than bother them, I will wait and let them call me when he was up to it. Well, the time just started going by, so I did call him to ask when he might feel up to the job. No answer. I called a few more times over the next week, no answer. I left voicemails, and I sent an e-mail. I waited and waited. I did this over time, not all at once. I began to think that maybe Bob was dying! I asked his wife if she could just call me and let me know how Bob was doing. Really, they had been so nice to me initially! I had purchased antiques from them years ago when they had their shop. I thought they were responsible and experienced dealers who would know how to evaluate prime antiques. I also agreed to pay extra money to have some of Mother's art work appraised separately. Well, the bottom line is that they are so unprofessional, so ill-mannered, so rude and untrustworthy, I would never recommend their services to anyone! We are well into March right now, and we never heard from them again! We finally had to just empty mother's house. They lured us into waiting until it was too late to do anything else, and then left us in the lurch. They added nothing but stress to an already stressful situation, and left a grieving family without any help whatsoever. I even asked on one phone call, that if they just were not up to the job, please let us know that so we can move on. They are despicable human beings: the worst of the worst! They lie so sweetly that you agree to wait for them to come around, and then they just leave you hanging. I guess they got a big laugh just thinking about how they left us waiting. Harming a family whose mother just died is just sport for them, I guess. Do not trust this business! Do not trust these people! They will let you down!!!

    Appraiser Chris - appraisalservices - Updated May 2026

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