this company is horrible. After requesting an explanation they refused…read more Only one part was called for and they are charging for 3. In addition i researched the cost of these parts and they are doubling the cost. A simple repair of a Subzero waster dispenser they want to charge $1,800 for. Outrageous no star

Over price and will recommend to replace appliance instead of trying to fix it. Does not look…read moreprofessional and late for appointment.

We had been waiting for Jetson on Gatlin to open for what seems like a year at least because we've…read morebeen planning on replacing several appliances in the house. Our first issue was replacing the fridge. When finding out the new Jetson had opened, we went immediately. Our salesperson was Kevin and he was great. After going back and forth through some options we ended up going with Whirlpool. We also got the expanded warranty, which is something I pretty much NEVER do for anywhere else, because I really love Jetson's gimmick of giving you half of the warranty back as a future sales credit if you don't use it. The delivery of the fridge was challenging, in no part thanks to us ordering a really large item and our house doesn't have double doors. There were some small marks on the edges of the fridge after being set up. We called Jetson service and everyone we talked to was great. Based around *our* availability, Jetson sent out a service member to take care of the marks. This guy was absolutely AMAZING and the fridge looks fantastic. He also took care of another small issue with the fridge we didn't even notice. Just an incredible team member for Jetson and someone I wish we could hire to do handy work around our house. We've had the fridge for a couple weeks now and couldn't be happier. It looks great, it holds a ton of stuff, is quiet, and the freezer section actually has something called a PIZZA POCKET where you put frozen pizza boxes in. Greatest invention of the 21st Century. tl;dr - Delivery of large fridge was a bit dodgy, but everything leading up to and after the fact was above-and-beyond for customer service and we'll be heading back to Jetson in near future for our next dish washer.

I really don't appreciate a company that sold me 2 top of line washer and dryer paid almost $2,000,…read moreand the dryer just broke down! See, when you're buying they're very friendly. Today I went there it is like they don't know who you're. The service department wanted $110 up front just to set up an appointment! I'm very disappointed with them! I called another company, and they only charge $89 no money upfront, and if I have them fix the issue, they'll give me back the money towards my repairs! Unfortunately, I purchased my machines in the wrong place! Never again, I'll buy anything from them again! Don't fall for their kindness, just a bunch of bull. As soon you buy it they don't know you! Shame on them!!

Scam alert - I was driving down the hwy - noticed/stopped at Jensen Beach Paradise Grill (PGD) and…read morefound a small floor model that I liked (with the attached advertised price). Michael Hall, Gallery Team Leader, Outdoor Kitchen Specialist ("Cashier: Raymond Baskett") encouraged me to "hold the holiday pricing" with a 50% deposit. Less than 24 hours later - when I realized I got caught in a bait and switch, I called and told him to release my deposit - he instantly refused, saying the "contract is final". With a smug tone in his voice, he pointed to their online advertising and "optional upgrades" small print. Attached is the advertisement sitting on the display in the showroom - DOES ANYONE see any indication that the advertisement image or display it was sitting on includes "optional upgrades"? [the answer is No]. It's called bait and switch - it's called false and deceptive (fraudulent) - it's called a rip-off. Buyer Beware. It's also interesting to note that when I asked Michael Hall what "Gallery Only" meant (i.e.. floor model?) on the "Memorial Day Sale" ad, he shrugged his shoulders and said it was something the marketing team uses; I'm guessing his response also indicates deception.

We purchased a $20,000 outdoor kitchen that has not functioned since it was installed 2 months…read moreago!!!!! The customer service is people have been a COMPLETE NIGHTMARE! No help at all. Giving is the run around. The lights will not shut off, the grill overheats and cannot be used!! I DO NOT RECOMMEND THEM

Ryan and his team pulled off a Christmas Miracle for our family today! We recently lost our mom and…read morewere getting her home ready to sell. We decided to replace the white appliances with stainless steel. I met Erwin on FB Marketplace and he hooked us up with a beautiful Whirlpool fridge and got us quick delivery. Now just a few days before Christmas we needed a new stainless steel stove. My brother and his wife have been there for a few months updating and getting house ready. They really wanted to get home for Christmas so I went back to where I new and trusted the company and their staff. Ryan answered the call and got us a beautiful stove and its being deliveted tomorrow just a few days before Christmas. Ty Santa Ryan for helping me get my brother and his wife home for Christmas!

Do not go here. They get junk out of the trash and "fix" it to sell it. They gave me 3 different…read morewashing machines, all of which were broken. They are dishonest and don't care whether what you get works or not.

Jetson's. Applicance Repair was fabulous! The two technicians arrived and repaired my oven with a…read moresmile, efficiency, and professionalism. I was so grateful that they were able to restore my oven before the weekend. Bless them, they worked after hours to make it happen! Thank you! Highly recommend Jetson's for appliance repairs!

I was a loyal Jetson's customer for years and purchased all of my kitchen appliances from them…read more I recently had my refrigerator serviced, paid the service fee, and was told the problem was fixed. A few months later, the same issue returned, so I paid for another service call because it was outside their 30-day warranty. Again, I was assured it was repaired. Just after the 30-day period, the exact same problem came back, leaving water all over my kitchen floor. When I called, I was told I would have to pay yet another service fee. I asked to speak with the manager, was promised a return call, and never heard back despite following up. I understand businesses need policies--I owned one for 40 years. What disappointed me most wasn't the policy, but the lack of follow-through and customer service. After years of being a loyal customer, I'll be taking my business elsewhere.

You would think a card holding Best Buy Geek Squad total tech member would matter to this company…read moreand store- it does not. After purchasing high dollar TV and paying $179 for installation, the tech tells me it would cost $100 more to turn it on and connect it to WiFi. I've had so many issues with Best Buy service after spending many thousands for appliances, TVs and computers over the last year that it isn't worth the trouble anymore. Customer service has gone south. I told the tech to take the TV back to the store and I will take the rest of my high dollar recent purchases back. Short the stock if you own it.

Geek squad tried to sale me a membership ($200 or without $300) for factory reset for my surface…read more To make a long story short was told going to take 2 to 4 days. Came home went to youtube and found the process to reset my surface. It took 5 minutes. I would not every go or recommend Geek.

Waited outside for7 an.hour and.hoe never opened. Left and spent $500 elsewhere. Even tried to call…read moreno answer

Thank you so much for repairing my washing machine!! It was such a pleasure to be able to do a load…read moreof laundry and not have the machine dancing across the room!! Prompt and courteous service! They knew exactly what was wrong when we called and described the problem. They ordered the parts and had the repair done within an hour of arriving. Cannot recommend this company enough!!

Mr Appliance came to my rescue when my freezer stopped making ice just before having out of town…read moreguests arrive for several days. They were quick to schedule and arrived on time. Their tech was friendly and personable and got the job done for a very reasonable price! I will be referring them to all of my friends and highly recommend them to anyone needing an appliance repair!

Start button broken on dryer. It took 5 visits over more than 3 weeks to get it right. Spent over…read more$300 when I should have just bought a new one. Never again!