1. Appliances 4 Less

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McDonough, GA

Appliances 4 Less

5.0 (1 review)
Closed • 10:00 am - 7:00 pm

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Lowe's Home Improvement

Lowe's Home Improvement

(48 reviews)

$$

I have recently returned to this store due to finally having enough with rude people and lack of…read moreservice at Home Depot which is actually closer to me. Been in here a few times in last two weeks and always able to get help and more importantly good help from associates. I do not like the tool section here.. oddly laid out and this is one place I seem to have trouble getting service. None of these place give the service of an "Ace" but they are cheaper with much larger selection. All in all, I think I am now sold on Lowe's.

I had a very disappointing and upsetting experience at Lowe's in McDonough, GA (101 Willow Lane) on…read moreMarch 25 around 1:35 PM. I went in to purchase lavender plants and waited in a long checkout line. When I got to the register, the plant I selected had been mislabeled. I worked with the cashier to resolve it and, to keep the line moving, I agreed to quickly retrieve the correct item myself. I returned within moments, waited for the current customer to finish, and stepped forward to complete what was clearly a continuation of the same transaction. At that point, I was told to go to the back of the line. I explained that I had already waited and had just been working with the cashier on this exact issue, but I was still refused and dismissed in front of other customers. The experience was embarrassing and honestly very upsetting. I reported it to store management and also through Lowe's Open Door Hotline (case #HRC9013875), but I have not received any meaningful resolution. I'm sharing this because no customer should be treated this way, especially after trying to be considerate of others in line. I hope Lowe's takes this seriously and addresses how situations like this are handled going forward.

Appliances 4 Less - appliances - Updated October 2026

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