Fate conspired to prompt both my washer and dryer to fail on the same day. I have a busy household and staying true to our laundry schedule is crucial. To this end, I googled appliance repair companies in my area and found A Bargain Appliance Repair in Morrow.
I'm so glad that the company dispatched Mr. Eugene to service my appliances. It was a joy having him in my home. He was prompt, professional, personable, and honest, and went beyond the call of duty to ensure that my washer and dryer were back up and running at maximal efficiency in the shortest period of time possible. He explained every step of the repair process to me as he progressed along, even to the point of showing me each replacement component used. He kept in touch with me and communicated his anticipated arrival times for the multiple trips he had to make back and forth to my home for the complex repairs and replacements that were needed. He made sure that he left his work area clean and tidy on completion of the job, and to top it all off, despite having quoted a reasonable estimate for the repairs, he discounted this price even further because he wasn't able to fulfill one of the service trips needed on the day and time promised. Talk about real customer service!!!
I can't express in words how pleased I am with the service that was provided to me by this company. Mr. Eugene is a true asset to A Bargain Appliance Repair, and because of the level of excellence that he exemplified I will both be using this company exclusively for my repairs in the future and referring them to others. read more