I had someone here the next day (Saturday) to fix my dryer and arrived early with a phone call. James is a super nice guy and his knowledge was very obvious. James even read the repair order on Friday (day ahead) so he could possibly bring the right replacement parts with him knowing that the shop is actually closed on Saturdays for parts. He brought the right part and we were repaired the same day in about 30 mins. At least five stars! read more

Had a great experience with 2 warranty calls. Sid came out a few times and did a stellar job. I felt he went above and beyond and is very good at what he does - knowledgeable, experienced & helpful. Nice guy too. read more

Your company is so lucky to have an employee like VULNETT! I was highly impressed with his thoroughness to troubleshoot the problem with our refrigerator so quickly. He didn't stop there either - he tightened all the handles on our refrigerator, recommended how to get the most efficient use out of our dishwasher for sanitizing the dishes, and amount of detergent to use for our washing machine so clothes don't get a build-up residue with detergent. "V" is a DIAGNOSTIC GENUIS. Also, I so appreciate your team having Vullnet come to our home 20 minutes after my phone call for service. You truly live up to your name Appliance ASAP Repair. THANK YOU! read more

Just had my range hood repaired by Asap Appliance of Woodinville. Repair technician Brett was running late and gave me a call to let me know. I appreciate that level of concern for my time. When he arrived, he got right to work. He figured out the issue and gave me helpful info to help my decision on whether to repair or replace. The repair was completed quickly and he was on his way. The charge was more than reasonable and that is something I respect in a time when most people would just throw something perfectly good...out! Grateful for their service, skill, and friendly professional manner. Would not hesitate to call on them again. David W. read more

We worked with Jeremy who didn't quit at fixing our Samsung fridge. Highly recommend applianceAsap. We will use them next time an appliance goes out. read more

I am deeply disappointed with Appliance ASAP.  Here is the timeline - Repair technician replaced the Gas Valve on 16th Feb. - Gas leak was detected when the oven was turned on and when we had PSE come over to investigate the gas leak, they mentioned that the repair was inappropriately done.  - Upon contacting you guys on 17th Feb, repair tech came over to find out that he had installed a incompatible gas valve part. I would have expected him to know upon installment that the part was incorrect. The tenants of the home were exposed to high level of natural gas including CO as determined by PSE technician - A replacement part was ordered which arrived on 1st March. Repair tech replaced it around noon of 1st March. When tenant used the gas oven, she detected a gas leak again. PSE was called and they identified that the gas flex line and compression fitting was lose and was not tightened appropriately.  This was highly incompetent level of work and exposed tenant of the house to dangerous levels of CO and gas.  I would not recommend them to anybody. read more

I wish all customer service was like this. My problem was fixed quickly and hassle free. I am pleased! They had a professional sounding person answering the phone. When the service expert arrived he opened the freezer, tapped on the thermometer motor in the freezer and it began. Basically, he knew what he was doing and diagnosed the problem in 4 minutes. He ordered the part and installed it 2 days later in about 6 minutes. I have a lot of respect who have the knowledge to address the problem and to fix it. This is a company who will get lots of word of mouth business. Thanks. They have an ipad to do the billing easily. Great. Jolene read more

Simple service for our dryer. We had to reschedule once due to the 2019 Feb snow. They came out while the roads (and our neighborhood in particular) were difficult to get through. Turns out the dryer enclosure had accumulated a bunch of lint, and some had probably been sucked up into the burner element and tripped the thermal sensor. Serviceman cleaned out the insides, verified the vent flow to the outside, and checked everything else. A simple fix+check for a standard $100 visit fee. read more

I called Appliance ASAP to fix my broken oven door hinge. I gave them the model number and told them the problem over the phone. When the technician arrived, it took him all of about 2 minutes to confirm the door hinge was broken. However, I then learned there was no available replacement hinge for my geriatric oven. The technician then suggested I look into ways of fixing the oven myself or finding someone online with a part, that he could then install for $40 for each 15 minutes of work. So, how much did ApplianceASAP charge me for the pleasure of 12 minutes of their company and their advice? Only $105! To be fair, the technician's suggestion that I try and fix myself was a good one. After 15 minutes of work, I was able to find and replace a broken gasket and the hinge now works! So, what did we learn here? I paid someone to come to my house to repair a product I told them about in advance, only to have them come, confirm the problem I already diagnosed, and then tell me they couldn't fix it. If you have broken appliance, I would suggest saving yourself some Benjamins and just have a friend or spouse confirm what you already know to be wrong with your appliance and then try to fix it yourself. I will say the technician was very professional and friendly. read more

Shout out to Appliance Repair ASAP in Bothell. Their service technician came out last week to service our washing machine. He determined we needed a new pump, ordered one and came back this morning to install. When he got in there he realized it wasn't a faulty pump but instead dog bed filling that had clogged it. He could have easily charged us for the pump and gone on his way without installing it (we would have never known) but instead took almost $175 off our bill and went on his way. Honesty and integrity. ASAP Appliance. read more

Very great service. The repair man figured out the problem which required more material to fix. He only charged the extra material fee and come back to fix the problem some time later. read more

I was absolutely thrilled that ASAP Appliance repair was able to arrive at my house 48 hours after I called to make an appointment. Shaun arrived this morning to repair/maintain my washer/dryer. He phoned 15 minutes before arriving, was polite, professional and did a great job. I feel confident that the job completed by Shaun will ensure a longer life for my appliances. I will always ask specifically for Shaun for my next repair. read more

These guys are awesome. I tried for weeks to no avail to get someone to come out to my house that was qualified to work on my JennAir fridge. In the meantime, water is leaking all over my kitchen floor with no way to shut it off. Weeks and days go by and then these guys show up. Jeremy was honest with what the problem was and how to fix it. They came when they said they were going to and even showed up a few days later when I saw a minor problem related to the repair. They came on a Saturday afternoon to take care of it with no problem. Price was more than fair and they even installed a water shutoff near the front of my fridge so that I wouldn't have this leaking disaster again. I would recommend them in a heartbeat instead of most of the shady businesses out there. read more

V came out and promptly repaired the refrigerator leak in our condominium apartment. We were very impressed with V's knowledge, work ethic and personality. I will happily recommend ASAP to others in our 153 unit condominium that need appliance repairs. read more

It's tough to find Speed Queen warranty repair outside of a limited range, but ASAP was happy to send out their agent to where I live, a part was ordered in a reasonable period of time, and the process was quick and painless as appliance repair goes. I had to check back a little to schedule the redelivery once the part was available, however I had no concern with getting in touch with a phone rep and follow-up on their end. Thanks for good service! read more

I think the fact that they take $85+tax for diagnosis and then ask for more like $200-300 estimate for a door switch replacement in a microwave oven is too high of a price! I'd already diagnosed the issue with door switch and wanted the folks to repair it without charging me extra on diagnosis - but it seems the first check of $85 is mandatory and then additional charges per hourly basis (almost close to $120/hr) is not cheap in anyway .. I'd rather go with someone who says more affirmative answers to my question and tells me the exact cost of repair rather .. read more

Our washing machine picked Halloween to quit working. James B. came within a few hours of calling on a holiday. He evaluated our 10 + year already repaired several times machine. He was very helpful, honest and I am grateful for such quick service. read more

I was particularly pleased with the service I received for repair of my clothes dryer. Vullnet quickly diagnosed the faulty part. When he came back to install it he additionally gave me several tips pertaining to correct use of the dryer as well as my other appliances. Most appreciative of this knowledge young man. read more

Zack was great and fixed the problem with the washer. Came out and fixed the issue promptly. Great service, thank you!

I think Christine and Cam are the two dumbest creatures on earth. Usually I am a person who would like to give a polished review even if we had a hard time but these 2 females made our life impossible. We lost more than 1000$ worth of groceries stored in our fridge because these two didn't know that making an appointment means not lying that I called or leaving a voice mail. A confirmation needs 2 people, one who enquires about the availability and the other party who accepts to a particular time. read more

This company is a total rip off on their service. They came and service our fridge and replace a $15 parts wtih labor for $296. Worse is the service didn't last me more than couple months. When I called them back, they fold me that it pass the 90 days and it will be a new charge for the service. It is a total dishonest act of the company. read more

I have used this company a lot for my house and my rental property (they have come out at least 3 times to fix various appliances). Dean has always come out and is amazing! He is clean, fast, honest and I think what they charge is reasonable amounts. This is my go-to company for appliance issues and I always recommend them to friends and family! read more

Matt is right on with his review. They do good quality work, nice, professional guys but they rip you off before you know it. Replacing a $ 32 part in a refrigerator cost me $ 300. The second house call lasted 15 min (two bolts in and out) and they charged me $ 120 + tax. I would shop around before you hire them or inquire about the full cost before hand. read more

Went through a nightmare month of trying to find someone who would fix our Viking refrigerator without us having to sell our firstborn for what they wanted to charge. Found Appliance ASAP by calling a local retail appliance store and double checking on vikingrange.com that they were an authorized repair center. I would give better reviews but my issue is that for 2 simple thermostats, it took almost a month because they don't stock any Viking parts. Had I ordered the parts on my own earlier in the process I probably would have saved myself 2 weeks of suffering without a refrigerator. I was charged $300 for parts and labor which I suppose is the norm for this industry but overall experience was "meh." read more

Be prepared to pay lawyer hourly rates, but he did good work. To be fair I did not ask enough questions ahead of time on how much the repair work would cost but it never occurred to me that 2 hours of work with no parts at all would be $476. The repair was completed and everything worked well, courteous service, just a very surprising bill at the end. Be prepared to pay a lot (~$240 an hour for me) so I would only use this on an appliance that would be very pricey to replace. read more

The owner is wonderful and super knowledgeable. Helped me over the phone to troubleshoot the part I needed for my stovetop and then promised to wait until I showed, even though it was close to closing. Very kind. Outstanding customer service! read more

Dean, from ApplianceASAP, replaced the cooktop on our range this morning. He arrived promptly and did the work efficiently, charging us for only a half-hour of labor plus travel time. He was cheerful and knowledgeable ... and we are saving his business card for the next time one of our appliances breaks. Really first-rate service. read more

If you want to pay $200/ hour labor for a refrigerator repair this is your company. Added bonus was a huge oil spot on my driveway left by their service truck. read more

From the time I called them, they did everything they could to get an appointment soon for me. We have a less than 2 year old Grandson who spends the night often and clean clothes matter. As a Disabled Vet, and having bad nights often, and especially last night, Jeremy was so great a patient with me. My alarm did not go off, yet he waited for me to get to the door more than 10 minutes. He offered to take his shoes off, (nice touch, not nessecary) but got right into trying to do the repair. I would say it took him less than 5 minutes to diagnose the problem, then figure out what caused it and fix it. Within 20 minutes of coming in the house, he figured out, fixed and got hoses on the washer and ran a test run on it. Most of time companies try and stall, make runs to the truck, try this or that. It was so, So Refreshing these days for an Honest Company Employee not trying to Milk someone, especially a little older. His personallity was wonderful as well. Very polite, but not phony. He didn't talk down to me, and was Great. I Recommend Them from the Pelple on the Phone, To The Service People in The Field! Steve McCarty read more

Today we had a repair man out, Dave B., to fix our dishwasher. It decided to unload the water in the tub all over the hardwood floors. Dave got on hands and knees and eventually on his stomach to see where the water was coming from. He eventually found the tub had a crack so hence the flood. Dave was such a nice person and so knowledgeable about the appliance. Thank you Dave for helping us solve this problem. We actually got a free machine because of the warranty on tubs is lifetime. We most definitely will us ASAP again. THANK YOU DAVE FOR SUCH A GREAT EXPERIENCE... read more

Vallnet was on time friendly and helpful in getting my ice maker working so I could have Margaritas tonight! He was also very fast! I give him an A+ read more

We had tried our own troubleshooting and 2 other service companies before finally turning to ASAP to fix our KitchenAid refrigerator. We had the problem for 2 months and I wished we gave ASAP a call earlier. They were really professional, scheduled the appointment for the following week. The technician (V) was right on time in the time window provided to us. He was very knowledgeable about our fridge model, was very patient listening to the entire story of how we tried to fix it ourselves and then fixed the problem in about 10 minutes. The service call was 85+tax but so worth it considering that they did not charge us anything for labor. Thanks ASAP. read more

They were prompt with great service. Glenn H. Is the best, super nice, honest, and gets the job done.

We have had to call on Appliance ASAP for 2 separate issues this month the and both times, I was able it get an appointment within just a few days. they came with parts they needed, he was super friendly and helpful and diagnosed and repaired my appliance on the first visit! Now that's what I call amazing service!! read more

My washing machine seized up on me mid-cycle, all fill, no spin, no drain. What a huge bummer. I called ASAP and they scheduled me for a visit from a technician a few days later. I was convinced that after waiting 3 days for a tech to come look at my washer that they'd say, "Give it up lady, this washer's a goner!" Imagine my surprise and delight when James showed up, reached into my washer, gave it a jiggle and got it running right away. Turned out a couple wires had come loose and just needed some tightening to get things spinning again. I was only charged for the housecall since the that comes with 15 minutes of service and it took him, literally, 3 minutes to fix the problem. As he was leaving he even said to give him a call if i have any other future problems and maybe he could troubleshoot over the phone before having to come out fora service call. I'm delighted. I'll definitely use ASAP when the rest of my aging appliances go on the fritz. read more

After a less than satisfactory repair, these guys fixed the issue the next business day and gave a discount on the repair! Definitely made it a better experience!! read more

Quick service and turnaround. I called them to repair my microwave. They were at my house the next day and repaired it the same day. Recommend! read more

I had Josh and Kenny come out to help me install a wall oven, a fridge and a gas cooktop. They were very professional and a delight to work with. They found issues with the cabinets, I had to get the cabinet guys out to fix those issues, they ended up coming two extra times besides the first visit just to make sure everything is done right and to our satisfaction. Cost wise, they seem very reasonable compared to market prices I got elsewhere. read more

These are your appliance repair people. Used them twice now and they really know their stuff. Super nice and professional. Clint is amazing, super knowledgeable and has real tools and diagnostic equipment. Both times found the problem immediately. Based in Bothell and service Seattle. No comparison to anyone else I have ever used. read more

We used Appliance ASAP to fix our dishwasher that wasn't draining properly. V showed up right when he said he would and had the problem fixed in 5 minutes. He was friendly, courteous and very knowledgeable. He even gave us some great tips on the best way to run the dishwasher to get the dishes as clean as possible. read more