I can't say enough good things about TrustyFix Appliance Service and especially Serhii! I'm in…read moreOrange County and my washer stopped working, and Serhii came out on a Saturday to diagnose the problem. He quickly identified the issue, ordered the necessary part, and returned on Monday. Once he had the part, the repair took less than 20 minutes! While he was here, I also asked him to look at two other appliances. Within minutes, he was able to diagnose both issues and explain exactly what was going on. What really impressed me was how much time he took to educate me about how the machines work, why the washer failed, and what I can do to help prevent similar problems in the future. Serhii is not only extremely knowledgeable and efficient, but he also has an excellent personality and provides outstanding customer service. He was honest, professional, patient, and genuinely pleasant to work with. If you're looking for a reliable appliance repair company within the Rockland County area, I highly recommend TrustyFix Appliance Service. I will definitely be using them again in the future!

I would absolutely call on Trusty Fix for any appliance service. They came out same day and…read morediagnosed our LG refrigerator and determined that the compressor failed. The tech explained exactly how he tested the system and was very informative. In the end he said it did not make sense to repair as the cost would be near to that of a replacement and I appreciated his honesty and for coming out on short notice.

Allen was great. I was able to make an appointment, quickly, he was on time and was very courteous…read moreand respectful. He diagnosed a problem with my dryer and explained the process and had the part with him. The part was replaced, the dryer cleaned and put back together within an hour. It works like a charm now. The price was more than fair and he guaranteed his work. I wouldn't hesitate to call again and I highly recommend him.

Everything was great, installation, the work, value and friendliness. The service was quick and…read morehe cleaned the mess! I have other appliance work to be done and will surely call General George. I will recommend him forever. Thank you Alan.

My wife and I had our clothes washer, television and dishwasher break all in one week. We replaced…read morethe dishwasher and television but I really didn't want to give up on the clothing washer. I remember when I was younger my parents would always call one company to fix appliances, honest and fare. A couple back and forth calls and they were on the way. Let me add this was right before a blizzard as well. A blizzard that out around 3 to 4 feet of snow on the ground. Not only was the problem fixed but it was done reasonably and he honestly saved us money. Please do not hesitate to use this company. They are a local decent company who cares about their customers. Thank you so much. Hopefully nothing else breaks but if it does I'll call right away.

Left them a message Saturday evening and monday morning they were at my door. Found and fixed the…read moreproblem with our dryer in less that an hour. Price was fair and work was honest as well as helpful. I've used them before and would definitely use them again! Highly highly highly recommended!

Totally reliable and honest. They fixed my broken vacuum tube without charges and taught me how to…read moredo it if that happens again. They honored the life-time warranty on the central vacuum system of my house which was installed close to 30 years ago. I would definitely recommend this business which offers excellent after-sales service/maintenance.

They are so wonderful. I went in with an old kenmore vacuum and the owner fixed it right then. and…read morethe price was so reasonable. this is my second time going here and both times it was great. They know their stuff!!

I called for my twenty year old gas range, the igniter on the broiler wouldn't light they came out…read morepromptly the next day and had it up an running . Two weeks later the igniter on the oven went, once again they were out within two days, and within twelve minutes had the oven working . They are polite and friendly and know their work. I wouldn't hesitate to call them again if I needed them.

The short version: Seth wasted 7+ weeks of my time and $430 of my money. My dryer was broken when I…read morecalled him and remains broken to this day. My dryer started tripping the breaker, so I called and scheduled an appt. Seth came and said it was definitely the motor. He ordered a new one and said it should take 7-10 days. It ended up taking 14 days, and 21 before he actually came to install it. Immediately, the dryer had the same issue, and his tune changed to "it's definitely the electricity." It felt like he was throwing very expensive spaghetti at the wall rather than admitting that he had falsely diagnosed the problem and unnecessarily replaced the motor. Before he left, he did get it to work and said something about how the new motor may have just been tight and needed to loosen up. I felt very uneasy and honestly should not have given him the rest of the payment, but I'm an idiot. Sure enough, the dryer stops working the following week. Called him, was told he is on vacation. Had to wait another week. When he contacts us, he tells us he is going to pick the dryer up and bring it to his shop. He can't do that until the following week. This should have been expedited, considering he charged us $430 to fix something that clearly did not need to be fixed and also considering we then had to already wait a week once it broke again. Seth picked up our dryer and said we would definitely get a call by Monday or Tuesday. By Tuesday evening, we had not heard from him. My husband called and was told Seth wasn't available, but that he would call back tomorrow. Wednesday comes, no word from Seth. Again, my husband calls. Again, he's not available. We called again on Thursday and finally got a call back later in the evening. Seth can't figure out what is wrong with our dryer, will "possibly" drop it off at our home tomorrow (Friday) and if not, will "definitely" drop it off Monday. No apology and certainly no offer of giving us our money back. He is taking no responsibility for his lack of expertise or for the fact that he clearly doesn't have enough knowledge to fix our appliance. The arrogance is truly astounding. Save yourself time, money, and headache by avoiding this company at all costs.

Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

My oven had stopped working. After explaining the situation and the brand of stove, and appointment…read morewas set and kept. Repair was done that day and within an hour, my oven was back to normal. Excellent service, well worth the money.

I have a Subzero from 2009 which I love and take really good care of. Joe, my service mechanic from…read moreNAS, has help me out a few times already and its good as new. I ve been having issues with one of the lower freezers frosting up. Joe knew immediately what was wrong with it. Within 20 minutes it was fixed. No parts were needed, he doesnt try to sell me anything that I dont need. Joe is so polite and educates me on what he is doing and why. I only use Northeastern Appliances and always ask for Joe. Thanks guys - you are the best. Amy Sroka, Armonk, NY

Exceptional service. My subzero freezer was giving me issues and it was fixed. tech is always…read morerespectful and they make sure not to mess up your house. I'm no expert but the guy seemed to know what he was doing.

Elliot had been our repairman since we got our blue star range about 16 years ago…read more When he comes to our house we are always uplifted by his gentle and kind ways. He is incredibly knowledgeable, patient and assuring. He has never let us down. I'm writing this review because here we are the day before Thanksgiving with an emergency and he took the time to talk my husband through the problem! Who would do that? Elliot!

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue