Came out. On Time. Looked at My washer and dryer, and my refrigerator. Did some maintenance to…read morethem, gave explanations on the life cycles of the appliances that I have. Very clean very professional! Extremely friendly, great advice highly recommended.

Super friendly and responsive. Never actually used his repair services because our error message…read moreresolved on its own. But will certainly reach out in the future when we need help

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

Shane is amazing. He responded right away to give me a quote I requested. My GE washer would not…read moredrain and kept humming. I needed a pump replaced. He had the part in stock and was able to do it the same day I had off. It was very affordable. He was quick and had it working in no time. I'm so grateful for all his help. Highly recommend him to anyone.

One Guard home warranty set me up with First Time Fix Appliance Repair and Shane was outstanding…read more He has now repaired my dishwasher, washer and dryer. Professional, knowledgeable, on time and friendly. Highly recommend!

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

Called Steve for help on my dishwasher he gave me advice how to fix the problem . It worked I will…read morehire he him above all for that kind ac helping me thanks Mike !

Steve is awesome! Honest, reliable and very reasonably priced. I will definitely call him every…read moretime I need an appliance repaired. ~Triscia Schaffer- Gilbert

The guys at Jim's Place are polite, hard working, knowledgeable, dependable, and go the extra mile…read moreto be sure the job is done right. They even came on Saturday to accommodate my schedule and flipped the door on my dryer (it required extra time and calling for approval). After talking, I learned they are a father-son operation, just the kind of small business you want to support! I will call them first moving forward!

Very knowledgeable, professional, and helpful. After fixing my fregirator ice maker Jim's team…read moreprovided a dryer vent safety inspection and cleaning... and I'm glad they did! The before and after photos tell the story. Jim's team knows what they are doing and provided me with helpful maintenance tips and recommendations. They are the best!

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

They sent Brendan (Brandon?) out to take a look at our LG refrigerator, he diagnosed the issue…read more(compressor failure, which we pretty much knew already), but then it was not clear how we would go about getting service performed under the LG warranty. He said we needed to talk to LG about it. We ended up using another appliance repair company, and they took care of dealing with the warranty with LG. Paid $125 for diagnosis, but no repair. Not exactly helpful (especially when dealing with a refrigerator).

I explained the appliance that needed repair, saying it was disassembled. They replied right away…read morethat it's their policy to not repair appliances that have already been disassembled. I'm grateful for the quick reply so I could continue my search. Thank you!

Dryer repair at a reasonable price. Outstanding work ethic…read moreand very personable. Ryan is a good guy and very nice. Straight to the point with no nonsense.

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't…read morecharge me. Very stand up service