This is the 3rd time I came back to Howards to purchase appliances because of Diane Dao. This time…read moreshe helped us purchase the whole home's luxury appliances package. She was articulated with providing all the needed specs for all of Miele appliances to make sure that it would fit with our kitchen design and layout. Diane was very knowledgeable about Miele and made this whole stressful situation enjoyable and lovely. She went above and beyond to make sure that our appliances arrive on time and scheduled delivery times that fit well with our construction timeline. She followed through with every single delivery and provided us completed serial numbers to register our warranty. It was truly amazing to have Diane Dao as our sale rep because she was attentive, passionate, and patient with every customers and every purchase from small to big. She took care of us and our purchase until the very last day. I will always come back to Diane Dao if I need to purchase anymore appliances in the future!

David Autry, product specialist is that and more. He knows the product inside and out and based on…read moreyour needs, he will pair you with what fits best. Steve HB

My aunt and I visited Ferguson Home today to pick out several items for a home project, including…read morean oven range, dishwasher, sink, toilet, garbage disposal, and a few other fixtures. We had the pleasure of working with Suzanne Story, and I can honestly say the experience was outstanding. Suzanne's level of service, expertise, and product knowledge was absolutely top-notch. Every question we had--no matter how detailed--she answered with confidence and clarity. She guided us through all the options, helped us make the right choices for our needs, and made what could have been an overwhelming process feel easy and enjoyable. It's rare to come across someone so professional, patient, and genuinely helpful. Suzanne handled everything seamlessly, and we left feeling completely confident and very happy with our selections. If you're visiting Ferguson Home, I highly recommend asking for Suzanne Story. She truly goes above and beyond.

I was looking for a vanity that was not in stock anywhere. The customer service representative…read morecalled the manufacturer to try to get more definitive information. I did not purchase from them but was impressed with how kind and quick the customer service representative was for me.

Its FUK U FRI!!!!! I…read morespecial ordered a washing machine 6 weeks ago. It didn't arrive so I physically went to the store to find out the status. The guy I spoke to said special orders were taking 8-12 weeks, so be patient. I went online on 12/5/25 to see if Howards was still locally based. What I found out is that S5, a Newport Beach based private equity firm bought Howards in April, 2025. I also found in the OC Register that Howards laid off its employees on 12/4/25, and closed operations: WTF?!?!?!?!?! I immediately disputed the charge with my credit card company. I am not going to pay for something I did not receive. Its not the consumer's fault the private equity firm appears to not have done its homework, and now has to close a local business founded in 1946 down.

Dryer went out and needed new washer & dryer set right away. Going almost nightly to the laundromat…read moreto dry loads is a big motivator to find something quick. I found an set on sale at Best Buy, but the holiday deal wasn't great and the wait time was over a month! I looked all over town & online and decided to try Howard's, too. They had one of the sets I was looking for at an amazing price with the holiday sale & rebates. I really should have come here first! David A. and Carlos were very helpful on my 2 visits before buying and were very knowledgeable about all the brands and features. That's very helpful when trying to pick the right brand. While Howards sells high volume, the delivery time was much shorter time frame than expected for this popular LG set. When the items were delivered, the workers were extremely careful with installation and both the new set was in mint condition. I'm thrilled with the new LG set and the deal I got at Howard's and appreciate the excellent customer service David A., Carlos and the two delivery men provided. 5 Stars!

Great showroom, a lot to see. Shannon Kriha was very helpful…read moreand answered all our questions. Thank you, Patti L

Wendal was extremely helpful and solved our issue immediately! Always great working with PAC Sales!read more

He's very experienced and friendly. Would recommend him…read morehighly. Priced right. Takes his time. Explained everything.

Alex/Tim responded within just minutes of my request on Yelp to fix our old dryer that stopped…read moreheating. They were polite, professional, reasonably priced, and very patient for payment (our fault hehe). The -1 star is only for the fact that the correct diagnosis was one that chatGPT suggested (a faulty coil) as opposed to their more expensive original diagnosis of a faulty valve. Thanks AI! This is the second time we've used their services and will continue to do so, as alas these older but more reliable machines of ours are starting to show their age.

Came in yesterday found a fridge the wife liked got it and decided we liked another got helped by…read moreERIC switched the unit 3 times to the one we wanted super cool and friendly experience will definitely come back

Our fridge went out unexpectedly, so my mom and I had to find a replacement fast. We came into this…read moreappliance store late on Friday night, right before closing, and I cannot say enough good things about the experience. The store was fully stocked, clean, and easy to shop. Eric helped us right away, and let me just say he is extremely knowledgeable and so personable. There was zero pressure, just honest answers and efficient service. It took us about 5 minutes to pick the fridge we wanted, and another 5 minutes in the office with Eric to go over delivery details. That was it, in and out in about 10 minutes total. Delivery was just as smooth. For reference, delivery was $50 and haul away of the old fridge was $35, which is incredibly convenient and reasonable. Our new fridge arrived the very next morning, and Steven, who handled the delivery, was amazing. He hauled away our old fridge, set up the new one, and even connected the water line for the ice and water. He was professional, helpful, and made the whole process stress free. From start to finish, this experience was efficient, honest, and reliable, exactly what you want when dealing with an appliance emergency. This is officially the only place I'll shop for appliances moving forward. I highly recommend checking here before going to the big name retailers. & only if they don't have what you need would I even consider looking elsewhere. So convenient, so honest, and so reliable. Highly recommend.

Yuri came by and provided a very fast and efficient repair to my refrigerator that was not quite…read morecooling down as much as it should. This dude is straight into the point fast and friendly will definitely do business again.

I'm a small business owner of a family owned business myself and I really appreciate when I feel…read moretaken care of by a business. I called Appliance Repair Professionals about a code my washer has been showing. Yury prioritized me, the customer, before his opportunity to make some money. He very clearly explained what was going on with my washer and advised me over the phone to replace it instead of paying to have him come out and diagnose it first. He even advised me on which brands and types of washer to replace it with. All without making a dime from me. This isn't the first time we've used this team. They also did a great job of repairing our refrigerator last winter and they did a great, honest, & quick job then too during the busy holiday season. This is a trustworthy, hardworking business that cares about its customer base. Everything you want to get when choosing small business owners with your money. Don't hesitate to call them for your repair needs!

This is a super good hookup if you want speed Queens…read more Speed Queens are the older way to go and this place is the only place around here that has them. I would buy from them again but I bought a speed Queen so sadly it will last a lifetime.

I love this place Sean does what he says he's going to do…read moreand helped me out in 2 emergencies... good prices too I am now having him replace my mom's washer in Long Beach, he recommended the Speed Queen (which he also got for me and it is the BEST washer I've ever owned)... anyhow, he has done right 100% of the time so I just wanted to post this to promote a good business.

I'm here periodically as a restaurant owner when I need some right away, they have a huge supply of…read moreequipment and parts in stock. All the people that work there are seemingly from the restaurant industry and really another stuff. Phong is who you want to talk to, he knows his stuff. Came in for a few things, one of which were some new legs for my griddle. My griddle is pretty old and the thread size is bigger than anything made now. He did his best, but as I was walking out, he told me he would check some of the old equipment in back they pull out of old locations when they do new equipment installs. He pulled some legs the exact size I needed it off an old griddle! This was something he didn't have to do but really wanted to help me out. Amazing people at this location, I'll give them more of my business moving forward.

Working with Doug Schonfeld at Chef Toys has been an exceptional experience from start to finish…read more Doug is a wealth of information when it comes to EVERYTHING that belongs in a kitchen. He has a way of explaining things that makes even complex decisions feel straightforward and manageable. What I appreciate most about Doug is how genuinely helpful he is. No matter the question or challenge, he takes the time to understand what's needed and always comes back with thoughtful, practical solutions. He's a natural problem solver who anticipates issues before they arise, which makes a huge difference. Doug is also incredibly responsive. Whether it's a quick question or a more detailed request, he consistently replies promptly and thoroughly, keeping everything moving smoothly. Above all, Doug is honest and trustworthy. His recommendations are always grounded in what's best for the situation, not just making a sale. That level of integrity is rare and makes him someone you can confidently rely on. Doug is the reason we love Chef Toys and continue to choose them every time here at Orange Coast College. His professionalism, knowledge, and dedication make all the difference. I highly recommend Doug at Chef Toys to anyone looking for a knowledgeable, dependable, and genuinely supportive partner in kitchen equipment.

We had the most wonderful experience in the paint department on Friday evening…read more We have a large building in need of painting - trim and doors, with some stucco patching & painting thrown in. We had a paint chip from the stucco & wanted to get a sample mixed that we could test before committing to a gallon. Mac stepped in, said he could do it, & to swing back by in 10-15 minutes. We wandered the store, picking up other supplies for our project & then came back to make decisions about rollers. Mac came over & spent 10 minutes sharing his knowledge on paint viscosity, roller thicknesses, paint application & it was all done with kindness & making certain we understood. I call customer service like this the "Nordstrom" approach, where sharing thoughts can be done without arrogance or talking down to the customer. Mac was definitely going above & beyond with us BUT it's obvious that he treats all customers like that. Lowe's - you've got a great employee in the paint department. Thanks to Mac for your insight on our plight!!

I came out to check the new Christmas decorations. They have a great selection of outside inside…read moredecorations, wreaths, garlands, ornaments, Christmas village, inflatables, you name it. The prices are very reasonable. I really like the giant Yeti and the big pinecones. They also have amaryllis and poinsettias. I am very happy that they put labels for different products on each section of the aisle that you can see from far away. The staff are very nice and helpful at checkout. This is my favorite stop for flowers and decorations all seasons :)