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    Appliance Factory

    3.3 (3 reviews)
    Open 10:00 am - 8:00 pm

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    11 months ago

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    3 years ago

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    1 year ago

    Got a dishwasher from them had it delivered and the. Install was easy and it works great

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    Ask the Community - Appliance Factory

    B & B Appliance & TV - What my dryer has looked like for the past THREE weeks, thanks to B&B's UNimpressive service.

    B & B Appliance & TV

    3.0(14 reviews)
    2.6 mi

    When I moved into a new home, I bought an oven, microwave, overhead exhaust fan, 3 refrigerators,…read moredishwasher, and 2 stands ...a total in excess of $9k. The third refrigerator was problematic and I spoke with B&B while the appliance was still under warranty to which they said, sounds like it as coming unplugged. The problems became more acute and I requested a service call. The serviceman came out and described the refrigerator as cheap piece of junk and unrepairable. Initially, I did say I would come in and buy a new one but I had to move and I opted not to buy another "cheap piece of junk. Today, while unaware of service bill, I get a very aggressive and threatening phone call demanding I pay $150 for a 5 minute service call. Rather than receive another threatening phone call. I guess I will pay. My mistake was patronizing B&B because they were local but frankly I would have paid less , received a military discount, and been treated much better. My advise is Lowe's and Home Depot has better quality and profoundly better customer service.

    Although the repairmen are nice enough, they don't follow through. I've been waiting since October…read more11th for them to fix the dryer in my apartment. People keep coming out, futzing with it for a few minutes, then declaring "it needs another new part". This has happened THREE TIMES. Last time they were here, October 17, I was told that the new part would be in this week and they'd be back this week. Tomorrow's Friday , Oct. 25, and I haven't heard a damn thing from them. I'd have called in someone else by now, but the apartment corp insists on working with them for some reason. IF I have another appliance problem, I'm going to insist they use someone else besides B&B. The one star is ONLY because the repair techs were polite during the very short times they were here. UPDATE: 10-28. After calling B&B last Friday and getting assurances that they'd call me back that same day, BUT NEVER DID, I'd had enough. By today (Monday) my apartment manager still hadn't gotten anywhere with them, so I asked if we could just exchange a working dryer from an empty apartment, and they could deal with B&B without me in the middle of it. I got my "new" dryer within 2 hours. B&B has TERRIBLE customer service!! I'd give them NO stars if it were possible.

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    B & B Appliance & TV

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    The Home Depot

    The Home Depot

    2.4(20 reviews)
    3.4 mi
    $$

    I shop there because of Kevin. He is very helpful. I was in today doing some plumbing and he had…read moreall the right answers. Thank you Kevin for your great customer service.

    Normally I enjoy a good trip to the depot, but this time not so much. I was on a weird mission…read moretoday for a laser level that needed to show up on a dark surface. I asked a gentleman named Andrew for some advice as I don't necessarily know what I'm looking for. I wanted something stronger than the previous laser level I had. And I asked about one that was $149. He said it should work for what I was looking for. I wanted to read the box to determine but since it was a locked up item I had to first purchase it. I decided (poorly) to purchase a cheaper one. Well since I purchased it, I decided to open it and test it out. Turns out it was not going to work for what I needed it for. So I returned it. The lady at the returns desk was semi understanding the first time. Than I decided (poorly again) to purchase the more expensive one in hopes it would work better. Well it did not. So I decided to purchase the original one I should've just went with the first time. But the entire time, every employee(the self checkout, the customer service desk etc) werel staring us down, making sure we weren't stealing (items we had paid for let me remind you) and hassled my husband during the return. I understand they were doing their jobs but why would I purchase and continue to purchase an item to try it out to see if it was what I needed it for and how it would work just to "steal it"? Being treated like a criminal when you are being upfront and honest with the employees isn't a great feeling. We didn't do anything wrong, you had no reason to ask which door we came in, where we parked or what we were driving. When all we were trying to do was purchase a laser level that we couldn't test without purchasing and instead of dragging our cranky toddler to and from the store three times, we just tried it out in the parking lot. My apologies for the long review but the whole story was needed to explain that employees staring down, making phone calls to the other side of the store, and asking those types of questions isn't necessary when someone is trying to navigate something they aren't familiar with. What's the point of returns or accepting them if you are going to judge someone for buying a similar item because the one they first purchased didn't work? Also might I add if I was going to steal why would I show up with a very noticeable feature, (ie my hair is neon orange) Not everyone is a criminal.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Aaron's

    Aaron's

    1.0(3 reviews)
    2.6 mi

    Steven here at this local branch has absolutely no control over his emotions. He treated us with…read morecomplete disrespect and frustration when all we were trying to do was get clarification on our payment schedule. We were behind and called THEM to make the due payment. This is what we were treated with. We contacted Aarons customer service and was told we'd be contacted by Paul, the regional manager to figure this out. We refuse to deal with this man any more. He has a poor attempt as intimidation that will definitely not work with us. They play low ball very poorly.

    Been a customer going on a year, or should I say Prisoner?…read more The people were nice at first, of course, but then when we noticed the climbing monthly payments and confronting them about them we saw the genuine colors they really offer...and I will assure you it's not vibrant blue or white.... Our problems led us to contacting the regional manager, who gave me his name as the RM that had been fired a month before and did absolutely nothing about the issues we presented to them. To top it all off the couch we purchased had components that didn't work (USB, backing piece of the armrest broke) and we asked for them to be repaired, that was in December, it's now September of the following year and nothing. We are paying out our account tomorrow, and we will not only talk to people about their service and products but pre-warn them about the issues they absolutely WILL encounter. The day I hear they closed their company for good is going to be a good day...I'll sleep much more sound knowing they won't target people and syphon their money at every corner they can. This company isn't your friend, only your money is of interest to them CONSUMER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Aaron's
    Aaron's

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    Denver Mattress

    Denver Mattress

    3.4(9 reviews)
    0.4 mi
    $$

    I went to this store because they had a decent selection of purple mattresses. I went in and told…read morethe salesperson I needed a bed and frame. I found the bed I wanted and then I started looking at adjustable bases. I was told the bases came with a 10 year warranty and $100 off bases costing $1000 or more. The only base available was the middle one for $1000. It wasn't the one I wanted but I said okay. Here's the kick in the pants. No discount on the frame because the actual cost was $999.99, one penny short. (imagine that) The 10 year warranty is not included, it actually costs $99.95. The manager said that's automatically added on to which I replied, you said they came with a 10 year warranty, not that one was available for purchase. He didn't seem to grasp the difference. After a few minutes I decided it's not my job to educate this person on being accurate with the information you give a customer regarding price. I said have a nice day and walked out. I can afford to throw my money around, but I won't have a salesman do it for me and act like it's no big deal. There are plenty of other places to spend my money and when it's thousands of dollars, I expect at least a basic level of competence.

    While in Cheyenne we stopped by Denver Mattress Co.,…read more Derek was so helpful with finding the right one for a comfortable night sleep. He is very knowledgeable and not in a hurry to find what mattress is best. I highly recommend the right mattress since we sleep one third of our lives ! I had a bad experience in Ft Collins, had to return Mattress .

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    Denver Mattress
    Denver Mattress
    Denver Mattress

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    Appliance Factory - mattresses - Updated May 2026

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