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    Tandy Leather Factory

    4.3 (3 reviews)

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    Frontier Mall - D's Treats

    Frontier Mall

    3.1(22 reviews)
    2.7 mi
    $$

    Okay this does not go for the WHOLE mall, but today i was in there shopping with one of my friends…read moreand we were talking in front of this new dubai chocolate stand, And as we are talking the man who runs the stand walked up next to us and said"it's $21.99 for one chocolate bar"FIRST OF ALL I WASNT EVEN TALKING TO HIM-and second i didn't even want a chocolate bar...so i just said "okay?"and kept talking, and because i am a teenage girl that doesn't have a debit card-i was holding my money in my hand cuz we literally stopped to talk about some personal stuff on the way to ulta...(the reason we had came here)but this guy takes the $25 i have in my hand and hands me a chocolate bar saying"$25 will work i guess"AND ONCE AGAIN I AM A TEEN GIRL AND THIS MAN IS PROBABLY IN HIS 30S SO OF COURSE IM NOT GOING TO GET PISSY WITH A GUY 10x LARGER THAN ME,SOOO I JUST WALK AWAY CONFUSED.Once again this is nothing towards the mall but 100% towards the owner of this stand...This guy was disrespectful,scandalous,and just overall rude‍

    Ooooof. We drove over an hour to visit this mall, and it's pretty bad. Lots of vacancies, what's…read morethere is dated, shabby and depressing. There's a great feed store though, and Dillards has some interesting offerings. Otherwise... not much to enjoy. Seems to largely be an indoor exercise track for people who are cooped up in winter; nothing wrong with that, but if you were hoping for some decent shopping and food, this mall isn't it.

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    Sam's Club

    Sam's Club

    2.6(15 reviews)
    2.2 mi
    $$

    I wish I could give the Sam's Club in Cheyenne, Wyoming zero stars. Their customer service is…read moreterrible. We drove in from Torrington with the plan of getting a discounted membership that we found on line. We started to give the customer service rep our info and when she gave the price, we told her we saw that for new members there was a 50% discount. She called over another rep and when I told her about the discount she said rudely, "show me". So I pulled up the info that was offered by IDMe directed from the Sam's Club website. She told me that's on line only. We kind of went rounds with why would they offer the discount on line but not in person. She was rude not only to us, but to my in-laws that were also trying to sign up as new members. After it was all said and done, I was told that we could sign up on line, get the discount, and that we wouldn't need membership cards because they were moving everything to an electronic format, so we could just download the app and be good to go. I specifically asked if since we already gave our info but didn't pay for the membership if that would cause any issues. She said no, there would be no record of us joining since we didn't complete the process. We walked away with a bad taste in our mouth, but not completely against joining. A couple of days later I go to sign up on line to get the discount and I get a message stating I didn't qualify for the discount because it was for new members only and not renewals. I have never had a membership at Sam's. The date that my "membership" expired was the day after I was in the Sam's Club in Cheyenne. So instead of canceling the transaction, it seems that they just put an end date to show I didn't sign up for the membership. I chatted on line with an agent who directed me to call the membership call center to get it worked out. They tried to help, but they basically just said to try it again and since my email wasn't registered that it would go through. At this point between both customer service centers I had already spent way to much time on a company that I didn't really deserve my business. So I didn't try again.

    The manager Diane has the very worst customer service skills of anyone in retail outlets! She…read morecalled after the beginning of the year and offered store credit to renew membership; but, did not say that there was a time restriction to do so. I had shoulder surgery shortly after that which reduced my mobility to get around for a couple of months; and, when I was able to get back into the store, I was told by at least 4 other front desk employees that only she could honor the store credit. The main problem with that is she is hardly ever in and doesn't return phone calls. When I finally was able to get in contact with her after several weeks, she wouldn't honor the offer and treated me as a non valuable customer. So very disappointing after being a Sam's customer for well over 30 years.

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    Tandy Leather Factory - outlet_stores - Updated May 2026

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