I called A+ Charlie's because I had an Electrolux 600 series washer (that came with our house) that was draining extremely slowly, because a couple of throw blankets threw off a lot of fuzz and clogged the pump filter. Charlie was available that morning! He came out, took apart the machine to clean out the filter (dumb design by Electrolux!) and got it working again. Definitely will call him again for other appliance repairs. read more

Charlie examined our oven, ordered the correct element and installed it - all within 7 days. Thank you, Charlie.

Our dryer element went out over the weekend. We called A+ Charlie's on Monday morning he came right out that day diagnosed the problem and ordered the new element and even came out after hours on Tuesday evening to put the new element in so we could wash clothes. I can not recommend this business any more than 5 stars but they are worth a lot more than that. read more

I love Charlie and he gets a 5 star, he is very knowledgeable and he usually gets the job done early, however the person that I talked to on the phone at the business was very rude and not professional at all! Unfortunately I will not be using Charlie again because of the actions of his employee, she definitely should not be answering the phone or dealing with the public. read more

If I could give less than one star I would. I have been donating and buying appliances at Charlie's for 9 years. During my busy season there's not a week that goes by that I haven't recommended them to my customers. Not after today- while donating a washer one of their employees was cussing at me, calling me every name in the book after I backed in the alley to donate. He just kept escalating to the point where he was violent and threatening. Spend your money elsewhere- Horrible experience while giving them a washer. read more

Called to see if I could set up an appointment for someone to come look at my dryer. The person who took my call was clearly distracted by another conversation happening in the office. She eventually asked if I could "hold on one sec" and disconnected the call. If the receptionist is any indication of the service and repair I would say she did me a favor. read more

If I could give 0 stars I would. DO NOT USE THIS COMPANY. Called the first time and no one showed up. Called back and the lady in the office apologized and said she would send someone out the next day. Again no show. Called the office and got chewed out by the office lady saying the tech showed up, called 3 times and left. She basically said I was stupid and need to learn how to use my own security cameras and phone. Looked at our phone history and not a single missed call. Looked through our security cameras and no one was ever at the house. Finally they showed up and fixed our issue. Office called for payment and we asked for an invoice. The lady was incredibly rude. Refused to send an invoice and threatened to send us to collections if not paid. The tech honestly was nice and fixed our issue quickly but it's not worth being yelled at by their rude and unprofessional staff in the office. read more

Had a very bad experience with A+Charlie's. We bought a new Maytag washing machine and after 2 weeks the mother board we think was not working properly. We called Maytag and they sent us to Charlie's cause they do warranty work. The first appointment they never showed, the 2nd appointment we arranged to meet them @ the end of our subdivision as a courtesy and the guy called to say he was there and we tried calling back to say we'd be right there, he didn't answer or have his mailbox set up. We get there and he left and when my husband called again and he answered he started yelling that we weren't there. We call A + several times and they won't answer our phone calls as they know our phone #. So we took off work 2 days. All around a very unorganized and unprofessional business. read more

This Company provides Fast and Friendly Service. Charlie's very fair he only puts in parts that are needed to repair our appliance. I called about my ice maker and figured it needed replaced. Charlie was able to fix it without a new ice maker this saved me money and I appreciate it so much. Will definitely use them in the future. read more

Charlie told me I needed a new wash machine and when his employee delivered it, he took a look at my old machine and told me he could fix it and I didn't a new one after all. Then he was taking the new machine back out to the truck, Charlie drove up and was yelling and cussing at him. Charlie does not deserve this very sweet and honest employee. read more

Had a horrible experience with this company and they didn't even come out to my house to work on my fridge. Called them on a Friday because our fridge is acting up and they said the could come Saturday at some point. She said she would call and arrange a time on Saturday. I never received a call. I called back Monday and she said she could have someone out to our house at 4 on Tuesday and I said that would work. I get a call at 4:13 but didn't answer and no voicemail was left. I called back at 4:20 and she said since I didn't answer the call to verify I was home that the technician wouldn't come to my house. Should a call be made before the appointment time to verify? Not 13 minutes after the scheduled time. read more

I think Charlie gave himself the grade. I don't recommend at all! My washer doesn't work properly (only short cycle). 4 separate visits (each with new required parts). It was only after another employee came out to install part #1 and explain I needed more parts that I learned that a water leak had caused an electrical fire on the back of my washer that destroyed the mother board. Not the first visit. He made personal calls from my laundry room where he was literally screaming and swearing at someone- f bomb included. After paying for and waiting for a mother board and various other parts over several weeks, calling him back to my house within 10 minutes of leaving to end up arguing with him that he left without actually fixing it (kept telling me he just left and it was running). He came back a 4th time and ran diagnostics (pushed buttons) and said I needed a 2nd mother board. When I asked him to take the parts back he said he would charge me a restocking fee and labor to remove them so it was a wash. He literally said a wash and didn't understand the irony. But anyway, like me and his family of 7 per Chuck, we wash on short cycle only. RUN AWAY! read more

I called A+ Charlie's when my fridge stopped cooling, and they did a great job. Their next open appointment was two days later, but the lady said they sometimes have cancelations or finish appointments early and that they would call and check if an earlier spot would work. Sure enough, that night as I was on my way home from work, the repair man called and asked if I was free for him to come in a half-hour. That worked perfect - I didn't even have to take time off work. Once he got there, he took a thorough look at the fridge and identified the issue. I was impressed with his honesty - he said they could fix it but the fridge would probably not work as well with a repair, and he believed I would save more money and be more satisfied in the long run by buying a new one (my fridge was like 15 years old). I was thankful he was honest instead of trying to secure work for himself, and the consultation helped me feel more confident in my decision to purchase a new one. He even gave me some recommendations for reasonably-priced fridges that would work well in my space/kitchen. He was very friendly too. I will definitely call them again if I have other issues! read more

My landlord called A+ for repair to our GE oven door. The glass had just exploded out for no discernible reason. Someone came out the next day to look at the oven itself. They were supposed to come at 10am. Not only did the give me an exact time, instead of a window, which was great. The technician showed up 10 minutes early and he was able to figure out what was needed in 5 minutes. I was very impressed. He said they would have to order a part and would call me in a day or two. GE no longer carried the part, but A+ was able to refurbish a door from another appliance. They came out the next day and again showed up 10 minutes early. The repair was done in 10 minutes, and I was back in business. I am very impressed with the speed of service as well as the people themselves. Both technicians were wonderful, polite, and on time :) read more

I won't be recommending this place, the fridge in our new rental home wasn't making ice so the rental company ( set through my husband was an appointment, I didn't know he was coming, at that -it's mine and my husbands communication mistake) when I answered my door (almost noon- we had a death in our family the night before) I told the guy I didn't know he was coming (he only gave company name) he said before he steppped in The house & said well that was rude ! As he followed me into the kitchen I said well you can leave if you think saying I didn't know you were coming was rude he was very disrespectful and hateful the whole time repeating do you have a fridge that's not working ? I said are you sure you have the right address ? He gave my address and my husbands phone number. I said let me tell you what's going on and my husband is downstairs if you want to talk to him -the guy just turned around and stormed out ! He was driving a green keep Cheroke is all I can say ! If that is A+ service I hate to see what F + service is! read more

We called A+ Charlie's Appliance to repair our Electrolux Washer. I was first impressed at how fast they were able to come out and I have to say I had a phone conversation with Charlie first that determined the problem. This saved me the cost of a visit and I appreciate it. My repair ended up needing two visits and I understand that as well. So when we were called by the company to arrange our second visit - they wanted to come that same day and that was not convenient. I communicated that to the girl and she was still persistent asking me what time my appointment was. Apparently they were dead set on coming out that day. Finally we set an appointment for the next day. Then we received a call that night from Charlie during dinner wanting to come out that nigh because it was more convenient for him. It is this reason that I would not use this service again and would recommend another business in town. read more