They were great and gave me a time and price that I could afford. They Arron time and completed the…read morejob as instructed. Thank you

They never never return phone calls. They make promises they don't live up to. I would avoid them…read morelike the plague

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Outstanding and professional service. Very knowledgeable and figured out the issue with my washing…read moremachine within 15 minutes. Highly recommend! Thank you rhody repair!

Jackie is amazing and she is the only one I will call. She answered quickly. Showed up on time and…read morerepaired my washer for a very reasonable price.

Affordable Appliance great,fast service!! Very reasonable- Gas stove igniter issues called them on…read moreMonday he came yesterday to replace the part no long wait for the part!! Coming back Friday to replace a spring on my Refrigerator for water and ice!!!!

I called Mike and Diane. Mike came out within a few days to access the problems. Within a week or…read moreso, he came back with the needed parts and fixed everything. Appliance parts can be stupidly expensive but Mike's labor rate is more than reasonable.

The gentleman at budget appliance repair quickly took care of my GE profile 2 in 1 washer dryer…read more These units are notoriously difficult to deal with, and he took care of it faster than anyone else. He quickly diagnosed the issue to be a latch failure. The same day he came out, he removed the old latch. He purchased a new one, and returned 2 days after his initial visit. He installed the new latch and the unit works great now. He was very reasonably priced for his service. I would certainly hire him again and recommend him to anyone

I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

Waterhouse appliance repair is reliable and affordable. Dave is friendly, thorough and generally…read moreknowledgeable about a vast number of household appliances. Seems like the guy can fix anything. Thanks Dave.

Horrible service. Had us send picktures of or washer for repair, had us order the parts, quoted us…read morea price. Took 6 months for him to schedule the install and then he wanted to increase the price by $100 over what he quoted. Needless to say we will never use his services.

The first tech Choice Home Warranty assigned to me for a water heater that wasn't staying hot…read moreno-showed twice. Connor was assigned to me after that. He was very polite and called to confirm a few days before he was due to come out. I believe this was a Friday evening and he was due to come out the next Monday. After explaining the wait I'd already had due to the previous tech no-showing he asked if I could explain the issue and take some pictures of the unit so he could be sure to have parts ready and avoid further delays. I appreciated that as I'd been without hot water for a couple weeks already. My water heater is old and out of warranty and also didn't have an expansion tank which has recently become required for code. He asked if I'd like a new water heater as the parts and labor expense aren't worth it for a unit the age of mine. I said yes if that's what makes sense and Choice would approve. He submitted the claim to Choice and it was approved. I got the email from Choice explaining the amount covered and the amount due to Connor. I approved the amount through Choice. (This next part is where I messed up). Connor sent me a professional invoice for the amount and I paid it ($1,000). He was to order the replacement water heater and new expansion tank and set up a time to install. All the communication from Choice and the amounts they said I'd be responsible for and what I was billed Connor matched up. Connor was great with communication about what had come in and what he was waiting on. Toward the end of the week he calls and everything is in, BUT he no longer works with Choice. This is where I started to get suspicious. He said I could either pay the balance of what Choice would have been paying him or he can return the items and give me a refund. I called Choice to get their perspective and while they wouldn't tell me why they didn't work with him anymore, they were concerned he'd already been paid. That's when I did some googling and found this Yelp page. Seems like this is a common experience. I ended up telling Connor I wasn't comfortable going outside of the warranty agreement so would like the refund. He said he'd return it all that weekend and I'd get a refund. I kept in touch about a status of the return and refund (knowing I had been scammed, but giving the benefit of the doubt) and was told the unit had been returned to Lowe's, but the it has to be sent back to the warehouse for the return and refund to be processed so it could take a while. At this point I called several Lowe's locations and asked about their return policy for water heaters and explained the story I was given about it needing to go back to a where house. They all confirmed my suspicions that there is no such process and returns and refunds are issued immediately at the store though there may be a delay for money to hit an account. Again, he was very polite through all our communications, but I think that's just how he gets away with what he does. I've attached screen shots from our communication asking for proof he purchased/returned the items he didn't have/wouldn't provide. I did end up challenging the charge with my CC company and did get a refund in a few days.

Worst service provider that I have ever seen in my whole life. Not only Connor Hamilton is a greedy…read moreguy but also he is totally non-committal. He never keeps his promises and doesn't pick up phone after leaving the work that is done half way. He brings only frustration to you.