This is a family owned business which says to me they care about customer service…read more I called and Connor was out the next day which happened to be a Friday afternoon. He had to order the parts and was back to my house Monday morning. Turns out the heating element was only part of the problem. Connor stuck with it until everything was fixed. It is without hesitation I would recommend this company to you.

We found MCE thru Google after the repair person that has worked out our Bosch appliances for years…read morehad stopped traveling to Durham. We were a little apprehensive to "break in" a new repair company, but MCE came through with flying colors! Connor came to diagnose the problem, and he and Mark worked diligently to find the part for our oven, as Bosch had discontinued it. Mark and Connor came back and installed the part and also put a part we had on our older gas range. Their work was very professional and timely. Will certainly use them again.

Came out for the initial inspection and after a month of absolutely no contact reached out to Rob…read moreand he has yet to return my call, voicemail or text. Finally called another company and fridge was repaired in less than a week. A complete lack of communication and professionalism. I highly suggest any other company

LG washer was setting error code. Called LG support and they recommended three authorized service…read moreproviders in the area. I contacted Complete Appliance Care based on the fact that they are an authorized LG service provider and reviews I found on the internet. Very satisfied with the service. Very professional and on time. He was finished with the repair in under an hour checking computer codes and replacing the cold water valve. Washer machine has been running perfect ever since. I would recommend them for all your appliance repair needs.

Mr. Appliance sent a technician to my house to troubleshoot a leak in my dishwasher. The unit still…read moreworked. The technician arrived I informed him that it was leaking. also explained that i had a code i30 months ago but i cleared. Very clearly stated the code is not the issue. He pulled it apart and couldn't find a leak. he had disconnected things. He said it was the pump over $500.00 to replace. I said okay. Instructed technician to put it back together and i will have it replaced at my discretion. He did or i thought he did. It was still pulled out. I told him to leave it so i could still use it, until we could have it replaced. He charged me $120 for the service call. When i went to use the dishwasher it coded i50 and the red light came on the bottom of the dishwasher. Dead on arrival. Never worked again. I call the number and explained his technician did not know what he was doing, he mad my situation untenable. I explained this was not okay, and i requested a refund on my service call. I wasn't mad or yelling and told him to do the right thing. My check was cashed and i never heard back. I do not recommend Mr. Appliance.

We've had issues with our refrigerator for a long time (flashing interior lights, ice maker not…read moreejecting ice, and door not sealing). After several companies and a lot of money with no resolution, we called Mr. Appliance and Abdel was able to fix the issues at a reasonable price and in a professional, efficient manner. Will definitely be using him again!

Rachid (the owner of the company) was punctual, polite and pleasant. He knew his stuff and made…read moresure my washing machine was working properly.

LAJ came to our place to service our oven which failed to function. The gentleman who came by (I…read morethink it was the owner) did a great job diagnosing the issue and got to work replacing the igniter. A pleasant gentleman who did a quick repair and cleaned up before leaving. I would recommend LAJ as a quality repair firm.

Whirlpool dryer not heating. So a call to Mike and my problem was solved quickly, efficiently, and…read moreprofessionally. A great value for money spent. I hope I don't have a reason to call anyone about my washer and/or dryer, but if I do, I will certainly call Mike again. It was a pleasure.

Definitely recommend Mike D's. I was able to get an appointment within a couple of days and they…read morearrived on time - actually called and asked if they could come a bit early. They were honest about the needed repair work and cost. I ended up replacing our washer (not repairing) and their service charge was very reasonable. I would definitely call them again.

Called today about a replacement transmission for washer. When I explained my issue, it was…read moresuggested to not spend the amount of money for the part considering the age of the washer. More or less run it if it's working and to save the money. I had been debating on repairing or replacement. I appreciate the help with my decision, and I will run it till it stops and then purchase a new one. It is about time for one anyway! Thank you

I'm sure it is a great business but I would definitely read reviews on Kitchen Aid, Whirlpool,…read moreAmana wouldn't want anyone to go through what we have because of this brand name expensive poor quality products terrible customer service.

Glad we called All Brands Appliance Repair! In desperation we called him on Memorial Day and he…read moreresponded and scheduled us for the very next day! When Joe got here he was very courteous and professional. Even our dogs liked him (good vibes)! Most importantly, he got to the root of the problem [with our faulty dryer] in no time! Will call him again if we have a need! Helpful hint: I found that I got a faster response via text.

The service was terrible. The first time he came to fix the refrigerator, I told him that the…read moreproblem was the control board was not cycling the defroster. He insisted that the problem was the defrost unit itself. $180 and three days later the frost was back. This time he replaced the control board, but insisted it was working before and it must have "just gone bad". Cost $250. Not only did this not fix the problem, the water and ice dispenser in the door stopped working. He insisted that I needed the electronics in the door replaced for an additional $150, but at that point I knew he was just randomly replacing parts. I had him put the old control board back in and of course the door functions started working again. I called a qualified technician and he said that the defrost unit he originally put in was not the correct one and likely the control unit he put in was not the right one either. In the end, the problem was exactly what I told him, the control unit was not cycling. It should have only cost $180 to replace.

Fantastic company. They did an incredible job in our huge crawl space!!!! They didn't stop working…read moreuntil they finished the entire job. Non-stop for a total of 5 days . They also did our attic - we had squirrels that had been residing in our attic- they had made many little homes in the pink insulation - looked like they had been having a huge party up there with their babies . All insulation had to be removed and replaced. Incredible job .My husband and myself are physically feeling much better since all the mold and other " animal debri,etc" was cleaned,scrubbed , was removed. Would not use anyone else!!! We are now sleeping well and are confident that we are not breathing in mold from humidity crawl space issues nor animal excrement. This is the way to go!!!!

This company is anything but reputable, honest, or willing to stand by their reputation. After…read moreresearching and contacting multiple companies I hired Atlantic Corp in Fuquay because the sold me on their long-standing reputation in the community, all their certifications, high quality of work, and frankly telling me how much better they were than any other company doing this work. I hired them in October of 2024, and paid almost $1,100. For the work, which was reasonable based on other estimates and the work was done on time as scheduled with no obvious issues at the time. Due to ambient temperatures mid-October my heat and AC weren't really running and my bills were less than $30. In November my heating bill went to $220 (significantly higher than last year) and in December it jumped to $340 and my home was not maintaining heat. Ridiculously high bill for a cold home. I first contacted an HVAC company who determined that my system only 2 years old was working perfectly. They diagnosed that I likely had a problem in my duct work which could have been torn and or disconnected during the October cleaning and that was why my house was pumping heat but staying cold. I had to call this company dozens of times before anyone answered the phone or returned my call. I left several messages which were never returned. I even informed them that I had to hire someone to investigate the duct work so I could have adequate heat, but wanted to give them a chance to make it right before I did that. Minimal effort was made on the part of the company to communicate with me, much less help address the issue - this was mid January with sub freezing temperatures. I contacted a second company who was able to find the damage in the duct work and repair it. I asked Atlantic Corp to pay the $409 for the repairs it cost me. I didn't ask for anything for the increased bills I had paid, a refund for the cleaning itself, or the three days I had to take off work to address this. This seems very reasonable considering two professionals put on their invoice that this was due to damage during the cleaning. They deny that they did this damage or had anything to do with it. They offered me a $100 refund with a denial. If you are looking to use a company who stands by their reputation, I do not recommend.