Max did an excellent job installing a propane conversion kit to my old gas stove. At first it…read moreseemed the stove was too old and the part no longer available. He persevered and found the right part. Got the job done quickly and carefully tested all adjustments before wrapping up. Very reasonable charges for the time he put in. Would definitely call on him again.

The food was good but the driver eft food near door in 25 degrees weather and never rang door bell…read moreto alert me the food has arrived. Luckily I walked by living room and seen a car in the driveway leaving which indicated the food stayed outside for a very brief time and was still warm. Ringing doorbell or knocking hard on door to alert homeowner the delivery is outside should be mandatory.

Your Home Depot Store #3848 - 1035 W. Alexis Road, Toledo, Ohio 43612-4201. This store has…read moreexcellent employees. Cory Tomaszewski - Appliances; Jackie & Caleb, Front Desk Customer Service. We purchased a GE (white front) dishwasher, on August 8, 2025, that had a number of issues and had to be returned. Cory helped us locate a Whirlpool (white front) dishwasher and started the return process, on August 26, 2025. We had a number of problems (complete disaster) with the Delivery/Install Service (RAS Logistics). Caleb (front desk) Customer Service began dealing with them. Jackie (front desk) Customer Service took over and continued to help us by contacting the Delivery Co., making sure that our credit card was refunded, for the GE dishwasher and keeping us informed at all times. Jackie is a TRUE Professional.

I have never been so stressed out trying to schedule an install. First I pay for my door measure a…read moremonth ago, I had to call them over and over to get someone to come actually do it! Then I come in to try and pick out doors only to get an estimate for the wrong size doors? So that has set me back yet another week. All I want to do is GET THE INSTALLATION I'M PAYING FOR SCHEDULED!! Went in today on my day off to attempt to do so .... no luck of course. Now I have to wait until later this week for another call back cause phone tag is my favorite thing. Why is this so complicated? There is a 4-10 week wait time to get an installation, I really don't have time for these games at this point.

I am giving a low rating today. The sales staff are very kind. Caring. They come out quickly when…read moreyou need something fixed. They are very informed when you are purchasing their appliances. The reason for my low rating is because the pest control company just left my house. I never had roaches in my life. They said the roaches are coming from the refrigerator I purchased from here. There were baby roaches and adult roaches coming out of the refrigerator. I am so embarrassed. I want to leave this here so others will know.

Honest, trustworthy, knowledgeable, all around a great business! I've went to them numerous times…read moreover the years. They helped me repair my dryer & my refrigerator/freezer. I also bought a washer from them that they delivered & hauled away the old one for me. I highly recommend them! A A Appliance 1248 W Sylvania Ave, Toledo, OH 43612 you definitely have a customer for life!

My brand new Samsung dryer I just had installed from Home Depot wasn't producing any heat…read more Household Centralized was able to come out earlier than the initial date. Doug arrived within the time frame today. He ran some tests and installed the vent duct. He showed me that there was heat now. I felt the heat from inside the dryer and I was thrilled! Great work Doug! Thank you!!

Household Centralized Service was contacted by Lowes when my parents, less than 2 month old Samsung…read moredryer just stopped working. I was contacted by this company, appointment scheduled, and within the week Tyler came to the rescue. He diagnosed the problem in less than five minutes. Parts needed to be ordered and a tentative two week date for install. It was less than a week when I received the call the parts arrived and another appointment made. Centralized was able to give me a time window conducive to my schedule and I should add, that prior to both appointments, Tyler called and assured me of his arrival. A hour later the issue of the dryer was fixed. The primary installers of the dryer either were lacking the skill or proper tools for the electric connection and Tyler should me the charred wires. Tyler was friendly, knowledgeable, professional, and quick. A big resounding YES in recommending this company.

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent

I have used Durochers for every kitchen appliance I have after having used big box stores in past…read moreyears. I cannot begin to report that Durochers had the best salespeople and delivery workers I have ever seen in the appliance business. For starters, saleswoman Kathy C. went out of her way to help me with scheduling my most recent delivery. Even on her day off, she kindly helped me with some questions I asked her about. The delivery and installation men were Superlative. I had the best experience with Justin and Stephen. They were very prompt and gave me updates on when they would arrive, complete with texted maps of where they were in terms of getting to my house. Their installation was very well done, and I contribute that to the attention to detail they had in doing it. They was extremely courteous and respectful. I give Durochers great credit for having delivery and service people like these two young men. Outstanding! I have always been pleased with the appliances, service and delivery at Durochers. In addition when I needed a broken refrigerator shelf replaced the service department was excellent. I actually received the shelf a day after I ordered it. I was also given information on how to get reimbursed by the glass company as the shelf was still under warranty. ( I want to add that I had a $500 gift certificate from Lowes that I could have used, but preferred to deal with Durochers instead. By dealing with them I avoided the aggravation and hassles in dealing with a big box store that I felt could care less about its' customers).

I ordered all of our appliances from Derocher's for our new home build, and they installed the…read morewarming drawer. When we closed in April, we noticed that the warming drawer did not close straight or flush and has a gap of about 1/2" at the top. After notifying the builder, we nobody came out to look at it until May 19. The tech that came couldn't fix it but identified that it was installed with the rear higher than the front and that the installers would have to fix it and that he'd order some parts for them (not sure what parts). After nothing for a month, I contacted the person who sold the appliance on Jun 16. He responded that some parts were on order and he'd have to schedule instllers to come out. I asked what was on order and when installers would come out but have recieved no response. I've left multiple voice mails on his phone line and at both the Monroe and Sylvania stores in addition to my email inquiries. All have been ignored. It is now Jul 30 (2-1/2 months) and still nobody has contacted me.