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    The Appliance Connection

    1.0 (2 reviews)
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    Best Buy Wheeling

    Best Buy Wheeling

    (11 reviews)

    $$

    Poor management , website not reliable, states TV inventory available…read morein one hour for pickup and when I got there they didnt have it. This is the second time it has happened to me within a year. They dont have any 50" models on the floor for you to look at. How can you sell anything without looking at it first? Terrible service.

    Closed more often than they're open and don't answer the phone…read more Every time you walk in they always pester you and ask you what you're coming in for and when you tell them they generally don't have much help. ( Honestly one of the main reasons I don't come here more often, you can't just pop in to browse and look around ) ~ "If you want to find something in-store then use the app." I find the value in this store is a necessity for a specific electronic component That's usually why I come here, especially when the availability doesn't add up with the app anyway so it's a gamble if I can even get the thing I want. So just pray that the thing that you want is in stock, and on sale for it to be at a reasonable price. I've heard good things about the Geek Squad at this location but every time I've asked them for service they say "We don't do that here" ( even though I've called over the phone to confirm the services before visiting the store. So there is either a miscommunication between the phone service or the store isn't holding to its standards, either way, I've lost my patience trying at this point. ) Overall thoughts Pros: - They have electronics ( sometimes ) - The store is clean Cons: - Their online inventory seldomly matches the store inventory - The interaction with store staff sometimes feels forced and aggressively friendly - It is impossible to ask questions, as usually the question leads to a false expectation or a dead end - Some of the quality of the presented computers is a bit questionable - Even after guarding the entrance and a strong security presence, and with the product being locked up, you still can't browse the store when looking at the product you intend to purchase, almost forcing you to buy piecemeal.

    The Appliance Connection - homeappliancerepair - Updated May 2026

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