Friendly service! The only peopke that showed up to look at my boiler furnace. The bill came in at…read morea lower price than what was quoted. I absolutely recommend them. They will be the only place I will ever call again!

I had no problems. My system was inspected. Services were discussed and reviewed with me. No need…read morefor services or repair at this time. Technician seemed very open and honest. I am in the market for an entire new Heating and AC system. I will contact these guys first.

Thank you google for giving me HonestFix ! I was dreading having my furnace looked at but due to…read morethe low temperatures slowly approaching I reached out! I called and got an appointment for the next day !! THANK YOU THANK YOU ! My technician Sam was prompt and went straight to looking for my problem. He shared his love for the work and that made me feel better. He was knowledgeable and gave me some future recommendations for the better of my unit. Pricing was EXCELLENT! I received a discount as a first time customer and was told the cost of service before the service was done! BRAVO HonestFix!! Will definitely use again in the Steubenville area!

Furnace tuneup was very timely and professional. Educated me on the service and importance of…read moreannual repeats. Highly recommend this company!

I made an emergency call for my ac not turning on, Michael came down promptly, very friendly and…read moreknowledgable. He had our ac unit up and running quickly. Will be using for future service calls! highly recommend!

Quick and professional service. Affordably priced. They give clear expectations for the customer…read moreand follow through as stated. Top notch.

Hasn't been to our house in a few years but we had a very old furnace from the 50's. It was coming…read moreup shortly on heating season when it went out. Called him to take a look, not the first time over the years we called because he was only person available. Each time he was at our home he was rude and condencending. He said you need a new unit and wouldn't touch it. Basically was disgusted and ran out rather than discussing replacement options. Needless to say we had it replaced and he wasn't the one. Never would call again.

The most reasonable honest company around. Tom the owner did a great job installing my furnace…read moreand AC. Best price around and great work

They replaced my furnace and air conditioner after the flood. Everyone was great and the prices…read morefair. They did a great job and cleaned up everything. At the end of the day on Friday four trucks showed up to help them finish up since the city of Wheeling made them put the air conditioner 11 ft. off the ground but they got it up there. Would definitely recommend.

Our heat pump fan quit working during the negative temps. I called Wheeling Heating and Cooling on…read moreChristmas Eve and they made time for us on their already busy schedule to come and fix our heat. We are so appreciative and thankful for this amazing company to make that extra time to keep us warm during the negative temps. Thank you so much. WHC! You have a customer for life.

Disappointed 18 year customer. I have been a previously…read moresatisfied long time customer of HE Neumann, but that all changed in December of 2025. I had routine maintenance on my 2 year old Carrier furnace and afterward, it would not work. This became a two month headache of failed attempts to diagnose the problem, freezing cold nights trying to sleep, an expensive bill for all of the unproductive service calls and mostly a deep impression of indifference on the part of the company. Perhaps they are so big now that a residential customer is unimportant. Their claim of 100% customer satisfaction guaranteed was no part of our experience. Aside from one individual who attempted to help us, management has been silent and indifferent. This company feels just like every other company these days who has outgrown their need to listen to and help a customer. I will pay our expensive bill that took two months to generate before a solution was found and even then it is not conclusive that the AC will work in the spring. Please if you are looking for a heating and cooling company, consider this experience of ours. Sadly this company does not focus on customer service as they once did, we are extremely disappointed. Jamie Braunlich Wheeling, WV

H E Neumann has been around for a long time. Three generations of my family will call no one else…read more We even have their name and phone number on the furnace. My mom died 12 years ago, and wanted to make sure I knew who to call! Thanks, Mom, and thanks H E Neumann.

We had our electric furnace motor fail in 19 degree weather and snow. We contacted numerous HVAC…read morecompanies to help us and either no one answered their phones or they said we would have to wait two or three days. Luckily we found LoRich and when I spoke with Rich at nearly 7:00 PM, he was more than pleasant and said he could come out right away to see if he could fix it. Rich showed up in a professional vehicle was personable and knowledgable. He inspected the heater and knew immediately what needed to be done and he also had replacement parts in his van and was able to fix our heater quickly. Super nice, professional and great rate too. I'd recommend LoRich to anyone!

Lorich is top notch. I've had Rich work on an old heat pump a few times. He kept that thing alive…read moremuch longer than I expected. When it came time to replace it, I knew I had to have Lorich do it. He had the new system up and running in a day. He's always responsive, knows what he is doing, and very reasonable on prices. He seems like he does what ever he can to take care of people when they are in a bind. Highly reccomend!