Bob is fantastic. He knows his appliances & repairs them the first time he's out - no repeat visit…read more Thanks Bob!

Came out on time looked at my washer said it needed $800 worth of repair and I decided to just get…read morea new washer. Never charged me for the service call. We definitely use him again.

My repair specialist was I will use him in the future repairs. He was very honest and efficent…read moreThank you again so much for a great job!

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My Whirlpool front loading washer was displaying F03 and E01 error codes, the door was locked and I…read morecouldn't get my clothes out. I called them for service and they said they would come out the next day and charge $85 + tax, total $91.58 for the service call. Before the tech came out I researched the codes on the internet and found that there were two very simple procedures that any able-bodied person could do and, if performed, could eliminate the problem. If this didn't work, replacing a water level sensor switch, available for about $50 retail, which takes 2 minutes to do, almost always worked. Although getting into the washer to do this only requires removing about 12 screws to get the top and back panels off, I'm many years old and not exactly in great shape. When the service tech came out he looked at the washer, saw the codes, and didn't really even touch it. He said I needed a new sensor switch, would have to order it, the charge to install it would be over $200, and the service fee to come out that day wouldn't apply to the repair cost. Since he was already there, I asked him to perform the procedures that I had looked up on the internet.. His response was: Our policy for this problem is, we will only replace the switch. He said someone would call me the following day with a repair. That was on a Friday. By Thursday the following week I had not heard from anybody there. So I called and spoke to somebody who asked me a bunch of questions, seemed confused, couldn't give me any information about the estimate, and then told me that the owner will call me tomorrow. It will be an interesting conversation, if he calls me that is. Regardless, there is absolutely no way I will have this company come out again.

Within 24 hours after we discovered our refridgerator was not working properly, we had a NEW one…read moreinstalled and the old one went to the junk yard, all courtesy of the work done by the guys at All Appliance Sales & Service. We like to see the EXACT appliance that will be delivered to our home in a timely manner by people that have an interest in doing the job carefully. We also learned that this crew is able to repair appliances. Already planning which appliance will be replaced next by these knowledgeable guys.

Margus was a great repair service. I had originally wrote a review that was inaccurate as I got…read morethe wrong company reviewed. The technician came out / Margus twice to repair my frig..,it was too costly to repair so I chose not to complete the service. I was NOT charged for any service as it could not be repaired. Highly recommend

called for emergency repa on refrigerator not getting cold. told someone would come out in 1 to 2…read morehours 6 hours later I called back and was told he would be out soon. he did show up and found problem would order part be back in 2 days. I tried to save as much food as possible. 4 days later he came and fixed the refrigerator. charged me $400. and installed a $35.00 part. if you're in a hurry and don't want to be cheated call someone else.

G&W sent Bill to a high rise condo to work on a washing machine in unit 1714. Bill POUNDED on my…read moredoor, which is unit 1417, NOT 1714, on two occasions, both times waking me from a sound sleep. When I finally got to the door all I found was his toolbox. In a high rise if you want access to a unit you're supposed go through the front desk, who can call the resident. You don't POUND repeatedly on a stranger's door because you don't know where you're going. Unless you're Bill, I guess. Totally unprofessional. Here's a tip: Screen your staff for dyslexia.

Best in service and price. If you need service on any appliance, make sure you reach out to G&W.read more

Do not go anywhere else if you wash machine brakes. That will set you up with an older model washer…read morewith no electronic bills and whistles. Just the basic parts and just a basic washing machine to wash the hell out of your clothes properly. I was sent to him by a friend who owns property and has bought some machines from him in the past. I now send other people to him after their washers that they've had for only 4 or 5 years break. Don't hesitate to call. He delivers to anybody in Medina county and actually found somebody to drop off the machine at my house in Strongsville for a very reasonable price.

Desperately needed a washing machine that would clean my clothing, towels, bedding, etc. when my…read moretop-rated LG impeller machine failed me repeatedly for the last 6 years. Matt sold me a 14+ year old Maytag w/agitator that works better than my LG EVER worked - it's faster, quieter, uses less water and it makes me so happy. Matt is a man of his word - he won't sell it to you if he wouldn't put it in his own home, he's got a 1-year warranty on his machines, and the man does service calls for $13.50 -- where else will you get that?! I recommend him highly and hope I never have to own another LG appliance during my lifetime. I've already told everyone who has listened to my gripes about my LG for six long years about how Matt has changed the direction of my life with this Maytag! THANK YOU MATT!!!

Parts could have been sourced locally for same day repair, instead they ordered it on line for 5…read moreday turnaround, then it was still misdiagnosed.

Unfortunately, I can't say I would recommend this company. Our dishwasher was not filling with…read morewater, not overflowing, just not filling at all. It turned out the issue was simply a dirty sensor, which only needed to be cleaned. No part was replaced. On top of that, they only offered a one (possibly two) month warranty. I ended up paying $209 for something I could have done myself at no cost. I would have been happy to pay a service fee, such as $89, plus the cost of a replacement part if one had actually been needed, but the pricing felt unreasonable given the work performed. I'm glad the dishwasher is working again, but based on the cost and warranty, I wouldn't recommend this service.

Be careful of this appliance repairman. He charged me for replacing a part. Three months later we…read morehad the same issue. I called a different repair service and I was shown the part and told that there is no way that this was put in 3 months ago. It was the original one that came with the unit and it was worn out from age. He said that the first guy must have just cleaned it and NOT replaced it as he charged us for. It looks like he charged me for replacing a part that he never replaced!

I switched to J&B Appliance Service because I was upset when another company was going to charge me…read morefor 2nd service charge fee to diagnose a problem that they already diagnosed all because I changed my mind about getting a new dishwasher, and decided to have the console replaced instead. J&B came out and put in a new main control console. Than, the second service repair appointment, the main board thermal fuse went out so the cut-off got replaced. My third repair was my motor jammed because of a toothpick The Technician was very informative and honest and I saved money choosing J&B Appliance. Better yet, I didn't have to go out and purchase a new dishwasher.