We had Evergreen come out and install our water softener and I couldn't recommend them more. It was…read moreour first time having a water softener and they were super informative on the whole process, which I appreciated because I ask a ton of questions. Their communication was great and the technicians were really nice. When the county implemented the water softening thing, I called Evergreen to get it adjusted and they came over and brought salt for our system. I will definitely use them again for any plumbing needs.

They told me it was going to be $1000 for an hour's worth of work to fix my Toto wall mounted…read moretoilet with an in-wall tank. When I told them I thought that was a ridiculously high price, they further insulted me and said they "understood their pricing wasn't for every situation or budget and that's ok" which, to me, implies they only want to work with wealthy people. I called Sure Flow Plumbing instead and the could not have been nicer and had my problem fixed in less than an hour at a fraction of Evergreen's pricing. Don't even bother wasting your time with getting an estimate from Evergreen.

Excellent service, but Exorbitant and unreasonable cost. I asked for breakdown of labor costs/…read morerates and I was told Summers will not provide. Credit card company told me this is not a common business practice and could be indicative of price gouging. Credit card company recommendation was to dispute the charge.

A Company That Prioritizes Profit Over Employees and Customers…read more My experience with this company was extremely disappointing, and I believe anyone considering working here or hiring them deserves to know what goes on behind the scenes. Rather than professionally terminating my employment, the company kept me on the books for over two weeks with zero work hours and zero income. From my perspective, this appeared to be a way of avoiding a formal termination and the possibility of unemployment responsibilities. Meanwhile, I was forced to turn to DoorDash just to pay my bills while waiting for a company that apparently couldn't even give me the courtesy of an honest conversation. That alone speaks volumes about how management treats its employees. Unfortunately, the problems go far beyond employee treatment. During my time there, I witnessed practices that raised serious concerns about workmanship, accountability, and the company's priorities. Corners were cut, and I observed situations where customers were being charged despite issues being caused or contributed to by the company's own work. Rather than accepting responsibility, blame could be shifted onto the homeowner. When customers pay a plumbing company, they deserve honest work, transparency, and accountability -- not excuses or additional charges for problems the company helped create. I also have serious concerns about the qualifications and experience of certain individuals working in the business, including management's daughter. Based on what I personally observed, I would not feel comfortable trusting her to independently handle plumbing work in my own home. Being related to the owner should never substitute for experience, qualifications, or competence. I also heard substantial concerns regarding the company's financial position, including claims of approximately half a million dollars in debt. While I cannot independently verify that figure, the business practices I witnessed certainly raised questions about its financial priorities and how it chooses to treat the people keeping it running. For anyone considering employment here: Document everything, keep track of your hours, and do not assume management will look out for your best interests. For homeowners: Ask questions, request explanations, and make sure you understand exactly what you're paying for. A company that expects customers to trust it with their homes should be able to demonstrate the same level of honesty and accountability it demands from everyone else. There is a difference between running a profitable business and putting money above employees, customers, and basic integrity. Unfortunately, my experience left me questioning whether this company understands that difference. I would not work here again, and based on my experience, I would think very carefully before trusting this company with work in my home.

They did a very good job I was very impressed highly professional very quick had the parts needed…read moreto fix it price was reasonable

My service with Chis was outstanding, he was very professional and respectful and clearly knew what…read morehe was doing! From my first call to schedule, their communication and the finished work I felt like I got VIP service. He replaced a cracked toilet and allowed me to go buy my own toilet to save money. It was all done in a matter of 2 days, they got me service the next day. I Will definitely call them again! Thank you

I had a blocked drain leading from my house to the drain near the street…read more I called Roto Rooter and The. The first workmen stated the line could not be drilled enthusiastic. Within 10 minutes one of the Line bosses came out and said he was sending his most experienced worker Ron. Ron came within 30 minutes and he was very experienced craftsman and drilled the line out to the street. He found a large route in my line he removed water is now running from my drain to the street drain as it should be. I highly recommend Ron and Roto Rooter. He did an excellent job and I was very impressed.

I cannot recommend Davis #173-5933 from Roto-Rooter highly enough…read more From my very first conversation with him through the completion of the job, Davis was the epitome of professionalism. He was honest, knowledgeable, communicative, and transparent every step of the way. As an out-of-state property owner, I especially appreciated how he kept me informed throughout the process, explained what needed to be done and why, and never pressured me into unnecessary work. After dealing with two other companies whose service left much to be desired, working with Davis was a breath of fresh air. He restored my confidence that there are still contractors who value integrity and customer service, unlike Service Experts and Integrity Plumbing & Drain. He completed the installation promptly, kept his word, and ensured my tenant had hot water restored as quickly as possible. If you're looking for a plumber you can trust, ask for Davis at Roto-Rooter. His professionalism, honesty, and commitment to doing the job right are exactly what every homeowner hopes to find. Thank you, Davis, for turning a stressful situation into a positive experience. The Roto-Rooter representative who took my call and connected me with Davis was fantastic as well. Finally, the value, quality, timeliness, timer service, and professionalism far outpaced Service Experts and Integrity Plumbing & Drain.

No one ever wants to get to the point where they have to call repairman... But I'm so glad this…read morerecommendation caught my attention. Very professional, insightful, and pleasant to do business with. I will definitely keep his number and use his service, when needed. Thank you. Loveland, Ohio (7/17/26) Note: He repaired my AC unit, while kneeling in the pouring rain. He's a good dude, with a wonderful work ethic. Nice to see.

Absolutely wonderful work, their prices seemed reasonable to me. I will continue to have them…read moreinspect my furnace and a/c. i would highly recommend these guys

Thomas was very honest and respectful, resolving what turned out to be a simple problem in about…read moreten minutes. TT HVAC Repair offered an affordable significantly lower house call and diagnosis fee. With the repair, the total cost was lower than most other company's house call fee. They're a small local repair shop that doesn't try to sell or upsell their customers, which I greatly respect. Need an HVAC repair or installation? Highly recommend calling TT!

From the owner: TT HVACR – Your Trusted Comfort Partner in Dayton…read more TT HVACR delivers comprehensive heating and cooling solutions for homeowners and businesses throughout Dayton, ensuring your property remains comfortable through even the most demanding climate changes. As a full-service HVAC team, we handle everything from urgent repairs to complete system installations—with the care and expertise your home or business deserves. Why choose TT HVACR? Full-Service Expertise – From emergency repairs to complete system design and installation, we do it all Residential & Commercial – Tailored heating and cooling solutions for properties of every size Family-Owned & Locally Operated – Proudly serving our Dayton neighbors with integrity and accountability Honest, Transparent Pricing – No hidden fees, no surprises—just fair rates for quality work Same-Day Emergency Service – Reliable, rapid response when you need it most

I called to make a next day apt as our kitchen disposal was clogged with potatoes. Trevor shows up…read moresmelling like he'd just fallen in dog waste, covered his clothing but was dried up. he did put on booties. after about 40 minutes of trying to unclog it he made a phone call came back to me and said it would need to be hydro-jetted estimated cost of $1,000. I told him no thanks, he didnt charge me so that was good. I called Korrect plumbing, 2 nicely dressed, clean gentleman showed up and after about 1 1/2 hours of snaking our drain was unclogged, charged me $450. call Korrect they are professional, hard working and honest.

Exorbitant pricing!!!!! I had a new sink & countertops installed. Needed my current faucet & R/O…read morewater line attached and the new drain installed. They wanted almost $2100 for a job that would take 15-30 minutes. No thank you! I like supporting small businesses and was really hoping to establish a relationship with a local company for all my needs but I will keep looking.

Last summer I bought a Plumbing Service Contract from SouthTowne Plumbing. I've had two bad…read moreexperiences and cannot recommend their plumbing services or their service plan to others. Today their plumber wanted to charge me $430 to finish installing a new faucet in my kitchen. The shut off valves were working, I'd already removed one line. All he needed to do was remove the one side I could not easily reach (I am old) and reinstall the two nuts holding down the new faucet I'd already purchased. No sprayer, no replacement valves, no new sink, no replacement lines - all I asked him to do was just remove one bolt and reinstall two more bolts - and he wanted $430~~~ I ended up completing the job by myself. It was a 15 minute job. The last time I hired them was because I had a water leak that caused me to have a $600 quarterly water bill - more than 3 times my normal usage. I was not sure where the leak was - I paid them about $700 initially to locate the leak replace an outside faucet an inside faucet and a leak in a line. This work was needed - but the next water bill was still $700. So I paid them again - several hundred dollars just to locate the leak. After several visits they claimed it was beneath the slab. They wanted to Excavate my front yard with a backhoe, and cut into the concrete slab to replace the line from to the street to inside the house where the water shut off valve was - they wanted to come in from the right side of the house, by the laundry room. They quoted $15000 which did not include additional charges that might occur if they had to do additional cutting into my slab - as they were not certain where the leak was other than to say it was beneath the concrete slab. That cost did not include the cost of replacing flooring etc. So I shopped around. Several other plumbers said that was crazy. my water line ran to the LEFT side of the house where the sewer clean out was and that was where the replacement line should be run - there was no need to cut into the slab at all as the leak was in the line coming to the house not beneath the slab at all. They said any competent plumber would know this as the materials for the line to the house used by the big homebuilder who built this plat and many others in the Dayton area in the 1980s and 1990s was made of polybutylene - which is no longer sold as it was a defective material. Polybutylene lines are a known cause of water leaks in the area. It is a Common problem. Ultimately I was able to get the work done for less than a THIRD of what SouthTowne estimated - without the mess of excavation. Without needing to replace flooring or repair the lawn. Please Note - SouthTowne did not have the equipment needed to detect leaks beneath a slab. They did not have the equipment to drill a new line without excavating. Their employees were young kids who did not know what to do, and their estimate was ridiculous. By the time I finally got the work done correctly, while SouthTowne fumbled the ball - I had incurred THREE quarterly water bills each $600-700. SouthTowne's incompetence and dishonesty cost me a bundle just from leaking water consumption. I will never use them again for plumbing. I am very sorry I paid for their "service plan".

From the owner: SouthTowne Plumbing, Heating & Cooling is your premier, locally owned solution for top-quality…read moreplumbing and HVAC services in Centerville and Dayton, Ohio. As a veteran-owned and family-owned business, we bring unmatched dedication and integrity to every job. We serve the Dayton area with a commitment to customer satisfaction. Our Services We specialize in a wide range of services, including: HVAC repairs HVAC installations HVAC maintenance Water heater installations Walk-in tub installations Water softener installations As an authorized Bryant HVAC system dealer, we provide premium Bryant HVAC installations and repairs, ensuring your home stays comfortable year-round. Whether you need leaky pipes fixed or want to upgrade your home with a modern walk-in tub or water softener, our skilled team has the expertise to handle all your plumbing and HVAC needs. What Sets Us Apart? Our deep community roots and exceptional service reflect our professional yet approachable style. Whether you're in Centerville, Dayton, or the surrounding Ohio areas, trust SouthTowne for reliable, affordable, and fast plumbing and HVAC solutions. Contact us today to experience the SouthTowne difference--your go-to experts for water heater installation, HVAC maintenance, water softener installation, and more!

CJS Heating & Air and Bassett Services of Dayton, Ohio,…read more I've been torn between writing to express my thoughts and opinions about the company's operations. I chose CJS based on its 5-star rating and positive reviews, but we've been deeply disappointed with the installation process of our new HVAC system. From the very beginning, we've been frustrated by the lack of communication among the technicians, supervisors, branch managers, and other staff members. While the technicians who've worked on the system are all incredibly talented, professional, and personable, it's crucial to have a connection with the people hired for a major home renovation project. Homeowners spend several days or even weeks with the contractors, so it's an opportunity to get to know them. Here's how the situation unfolded. In late March, our old flooring was damaged due to damp moisture under the planks, gaps, and mold. The remaining planks had to be removed, and the mold cleaned before the renovation could begin. We had to replace our entire HVAC system from a down-flow to an up-flow. The slab ductwork was concreted, and new ductwork was installed in the attic. Another company performed slab jacking with polyurethane, which caused us to endure the inconvenience of walking on a concrete floor from March to July. As customers, we value clear communication, so it was disheartening to witness the lack of support between the company technicians and supervisors. Observing the situation, it became evident that there was a rift of internal conflict within the company. On June 11th, Dominic, Brandon, and a female technician who was just starting her career arrived around the end of May. We were informed that the job would take two days, possibly three. Initially, things seemed to be progressing well. However, on June 12th, the situation took a turn for the worse. Dominic, Brandon, and another technician arrived. The day began well, but we soon noticed Dominic's frustration and poor performance. The ductwork hadn't been installed to the attic frame, and the temperature gauge was malfunctioning. The company replaced it with a new one, and we were assured everything was working properly. However, this proved to be false. The temperature gauge kept showing high readings, leading to a significant increase in our electric bill. We requested another technician, CJS, to recheck the entire system. Dominic returned alone that day, as his colleague had called out sick. Upon his arrival, he realized the extent of the unfinished work. Two areas of the ductwork had collapsed, and the vents were not properly framed. Insulation and dust were scattered everywhere, effectively turning the attic into an air conditioning unit. Brayden had assured us the job was complete, but Dominic worked until 1 am that morning, insisting it was done. We repeatedly requested a return, as we still felt the dust and insulation. Dominic assured us everything was fine, but we discovered other issues. We feel like we've been victims of internal company conflicts. We've been treated like two complaining old ladies, but you underestimated our determination. This major renovation project lacked attention to detail, and the technicians failed to inform us and upper management that the job wasn't finished. If your workers are unhappy and in conflict with management, customers suffer from a lack of trust in the company. Communication between employees and customers was poor, and in good conscience, we can't give this company a five-star rating for their service. It took the entire month of June and mid July for your company to complete this project, which is unacceptable. We understand that life happens and there are things beyond the company's control, but this is unacceptable. We encountered some incredible individuals during this process. Please ensure that everything is handled correctly. If your customers perceive the lack of communication and frustration between technicians and upper management, the company will start losing customers. I genuinely hope you can improve the company's communication, particularly with the company owners and managers. Perhaps there should be some compensation for our patience and understanding. I need to focus on my health now. The last day on July 27th, upper management failed to inform the technician, Dominic, about the necessary materials to complete the job accurately. Dominic completed the job, but we both informed Dominic that day that the company needs to improve communication because we can see the internal conflict as customers. Despite their 5-star rating, we cannot give them a 5-star rating based on our experience. This job required meticulous attention to detail, and your company's issues affected the quality of the work. It has been incredibly frustrating because it has taken two months to resolve all the issues that were not addressed during the first two or three days. If it had only taken weeks, we could have adapted.

We had to cancel a spring tuneup scheduled in July 2026 due to a death in the family. The next…read morescheduled appointment for a spring tuneup was December 2026. This was unreasonable and unacceptable. Additionally, you can't talk to a live person. They have an AI answering system and you don't get a call back from a live person for over a week. We called another local Company and had the spring tuneup completed in less than 24 hours for a very reasonable price. From the looks of many of the CJS reviews they aren't the customer focused service you're looking for to have service your HVAC.

Was at our house during a disaster immediately! Knew exactly…read morewhat to do and how to fix it! Pricing can't beat anyone else's! I'd definitely call this business and have anyone I knew call this business in times of need! This is an exceptional company to work with! They truly value people and the work they do in homes! They have other resources and excellent references to refer if additional issues need addressing that have nothing to do with plumbing.

Came on a Sat. for a small premium. Very knowledgeable and efficient. I plan to use Fluid for…read morefuture repairs.