Last Friday we fumbled an online order, operator error, our end. Acting manager Lauren saved us. She handled the situation very professionally and was very competent. Treated us like we were her nextdoor neighbors, couldn't ask for a better experience. Thank you Lauren, very much. Looking forward our next visit. read more

The service was AWESOME the food and drinks were great. Had a great time. Our server was, the greatest. I will definitely request her area again if I see her working... I forgot her name! read more

I've been here a couple of times in the past several months and I believe these folks have upped their game. Today's food was hot and tasty (the "huge" spicy chicken sandwich) and the service was excellent. Kendall was great, checking on me just often enough. And the manager, Lauren, came by a well and introduced herself. Even the hostess explained a couple of things when I was seated. My experience today was nothing like some of the older poorer reviews I've seen. I think they have upped their game and hopefully this will be for the long term. read more

Well! I'll start with our entrance. No hello or welcome. Just "three?" Yes is my response. Took us to our table, dropped off our menus and walked away. No other comments. Usually we will be told your "waiter" or "waitress" will be with you shortly. Now we wait.... Our waitress arrived, she seems pleasant. We shall see how the service continues through the meal. Meal was delivered in a reasonable amount of time by another person. He seemed friendly. Waitress did come back to check on our meals after we were about finished. Overall, food was excellent. Service, so so. The people at the bar seemed to be having a better time than the rest of the crowd. Establishment was clean. read more

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Great bar service!!! Love Lauren and Collin. Will be back again. keep up the good work

Manager has no control and employees don't have a clue what to do. Dropping this one off our places to eat list.

Food was good, the breaded chicken sandwich is MASSIVE! chips and queso was also good, a couple flies landed on my burger, so i ate them t.b you need to learn how to spell read more

Applebee's Grill + Bar - American Near Me - Wilson, North Carolina

The service was great and manager's were there to make sure we had a great time!!! Food was great and not a long wait! Lorren was very kind and welcoming! Thank you again for great food and service.! read more

had the best time at applebees! very clean! fast service and the waitress who were working were very kind and helpful! Will do coming again!:) read more

The best word I would use to describe this location would be "mediocre." Nothing amazing, nothing terrible, just average. We came in around 12:30 PM on a Thursday, and it was pretty empty and quiet. We were instantly seated and our orders taken care of. I ordered the Shrimp 'N Parmesan Sirloin, with a Perfect Strawberry Margarita, which in hindsight, was far from perfect. The food came out pretty fast and our waiter was super nice. The steak itself was well-done, although I ordered for a medium, but the mashed potatoes and broccoli was delicious. Overall, the meal was decent! However, the margarita was lacking, and I did not enjoy it at all. I mean, it's alcohol at Applebee's so what did I expect? Maybe I was wishing for too much! All in all, with this being my first time at an Applebee's in over 10 years, I think I will take another decade break. Maybe a stop for lunch or something is okay, but the visit was average. Nothing exceptional. read more

The glass was dirty and the drink I had had black items floating. Then as we was eating a bug came on the window seal and died. read more

Applebee's Grill + Bar - A bug - American Near Me - Wilson, North Carolina

Our server, Savannah, took good care of us, and our food was quite good. She got us some marinara sauce for our mozzarella sticks after we realized the kitchen gave us heated salsa. :) the Asian wontons (basically, tacos) were tasty, if a little messy. We split the southwest chicken bowl, and both enjoyed it. read more

Daniel was the waiter in training and Chris was the trainer. They both were extremely professional and answered questions that helped me select my meal. The food was hot and didn't take long to arrive at the table. The manager Lorren was awesome as well. read more

Shittiest food I ever had my stake started mooing and I threw up plastic food and my asshole was bleeding

great service food was good so friendly will be coming back Maddy was great and the manger was awesome

This was the worst location I have visited. The food was not fresh and it was so stale. It was terrible. The tables and bathrooms were filthy. The water was dripping from the ceiling and the waitress said "yeah it's an old building". To top everything off, the place is infested with roaches. We saw a roach in the men's bathroom and under our table when we were done with our meal. We told the manager and she just said "ok thanks." Like WTH, really!! Overall, it was all a disaster. You guys need to read and listen to all the reviews. Keep driving and save yourself the time and money. read more

Applebee's Grill + Bar - Roach in bathroom and under our table - American Near Me - Wilson, North Carolina

Waited an hour and all I got was my drink, older white woman server was pretty nasty as well.

Music is good food is amazing servers are quick and treat you like family food comes out hot I recommend the wings and chips!

Ordered online, "curbside-pickup" order. I ended up going inside to pick up. Food was flavorful, as far as the recipe goes. The ribs were NOT tender, however. The membrane (rib eaters know what I'm talkin about) had not been removed. There was no sauce on the side as my online order requested. The Southwestern steak salad was PUNY (see photo)...nothing like a dinner salad and I'm pretty sure nothing like what you'd get if you ordered & ate inside. Applebee's will not see me darken their doors, unless someone else is buying. read more

Applebee's Grill + Bar - Steak Southwestern salad - after just two bites. Notice the lack of salad material. - American Near Me - Wilson, North Carolina

Our work group went here on a Thursday night. We were promptly seated, and the server quickly took our orders. I ordered the Smokin' Double Steak & Egg (Two hand-cut 4 oz. USDA Choice top sirloins, fried egg, stout gravy, bacon jam - description from their website) from their "Chef's selection menu, and requested it be cooked medium. The two sirloins were not cooked the same. One was indeed medium, and the other was tough and medium well to well. Sides of mac n cheese and Crispy Cheddar Bacon Potatoes were good. Overall an average experience - not fantastic, not terrible. read more

Applebee's Grill + Bar - Double steak & egg - American Near Me - Wilson, North Carolina

We had some steaks and they were on point fresh and tasty I would def go back. Waitress was very helpful and attentive

The worst restaurant I've been too in my entire life. Service trash . Waiters lazy and inconsiderate . Not very friendly or social for them to be waiters . read more

Waited 20 minutes for a few drinks. Bartenders, did not know how to make a White Russian. Ordered a beer, never got the White Russian! Unfortunately this is a failing restaurant. This is also a bar of color, after dark. Good luck, will not be back! read more

I don't go out to lunch much but I like the lunch menu at Applebee's. For less than $10 you can get 2 nice servings and not blow your calorie budget. The Oriental Chicken Salad is one of my favorites. read more

Applebee's Grill + Bar - American Near Me - Wilson, North Carolina

The food was cold our waiter got our order wrong the food was old and no refills also there was no marinara sauce and the worst of all there was a fLY oN MY FOoDDdddDDddD. They gave me mozzarella sticks instead of my fries and she gave us a cold wings and chips were stale Period. I was supposed to get a plain burger but I got a burger with lettuce, tomato's and pickles. This is the worst I have gotten from the restaurant. Unreal UGHhhhhhhhhhhhhhghg read more

Our waitress Jenn she forgot my fries and did not tell my family member that the Salad she wanted was out until we had got all the other food, and some of the food was burnt and my food was cold before I got my side this place will not have my business anymore sincerely your friend Mrs.KAREN...... read more

Horrible service! Horrible wait time. Came in at 5 pm ordered 2 salads and cup of soup. No appetizers or anything. It took 54 minutes o hit the table. The server never came to the table to refill drinks. We had to ask for them. I will not be returning. Get it together Applebee's. read more

My husband and I ate there yesterday for the first time. We were very pleased with everything about Applebees. Our food was very good, the place itself was very clean. Our waitress Tamera D. was very polite, came to our table often to check on us and was just very pleasant to talk to. We were passing thru from Durham to Pinetown and were a little concerned after reading the reviews but they proved the bad reviews to be wrong. We are sorry people had a bad experience but we had a very good one and would recommend it to anyone. read more

This is not a good Applebee's. The service is trash and they are always understaffed. Sometimes it seems like the waiter isn't listening to your order. I placed a curbside to go order for the "FOUR CHEESE MAC & CHEESE WITH HONEY PEPPER CHICKEN TENDERS". I've ordered from here before. It's supposed to have bacon and a some bread with it and I got neither. I attached the picture below. I noticed when I got home and was too annoyed to go back because I feared they would spit in my food or something. Just warning you. read more

Applebee's Grill + Bar - FOUR CHEESE MAC & CHEESE WITH HONEY PEPPER CHICKEN TENDERS no bacon or bread. Barley any sauce in it. This is not - American Near Me - Wilson, North Carolina

$h!ttiest service i've ever seen, place bout empty and they couldn't take the time to even seat me and 2 others. while it seemed like there were two fata$s employee's sitting there like we weren't there after looking at us multiple times. so i took my hungry a$$ somewhere else read more

Was paged into our table at 8:26 drinks were ordered but didn't not receive them until 9:01 after mentioning them several times. Waited thirty minutes to get our appetizers that were ordered along with the drinks.. waitress seemed very forgetful. And once she realized we were starting to get annoyed she then caught an attitude when we asked for silverware, didn't see her much more after asking for silverware. Everyone received their food at different times though all ordered at the same time. Not sure if pouring your own margarita is a thing but both that were ordered were sat down at the table to be poured by those who ordered.. 1/10 will not be back read more

Once again the waitress brings me a "duplicate" ticket so having this happened MANY times I take a side by side picture of my completed ticket with tip amount filled in as zero and the duplicate I was given I leave a cash tip... I check it against my bank statement and there is a $5.02 tip added AGAIN second time this has happened at this restaurant. This happens a lot in Wilson because most people don't check their receipts so they get by with it. But this is why I always check!!this Has happened to me twice this month! One was another restaurant for $30 ... APPLEBEES needs to get their stuff together. Food isn't worth being ripped off BEWARE and check your tickets folks unless you don't mind dishonest people committing fraud with your card! read more

Well let's just say if negative 20 was a thing I'd click it And not because of the bartenders Quentin and the young lady were great.however the servers were absolutely horrible talked to their friends all night ignored their tables had multiple tables walk out.idk how the establishment is still in business.Ratchet is a understatement and im sure 100% of the customers agree with me god da** read more

This will be my last review ever of Applebee's/Wilson - still not great since my review of 2012 - now 2019, lunch dining area almost empty for a usually busy city week day. The food was mediocre - shrimp fajita maybe $3-$4 overpriced - however, service was good, we were lucky to get a decent waiter. As a whole the darkened restaurant was rather dirty, nothing wiped down much, one vacant table next to us had dirty dishes the whole time we were there for lunch and then that pile got moved to the bar for who knows how long, tables were sticky, etc. Applebee's/Wilson just plain sucks -too bad for the employees who probably need the job. read more

Enjoyed my food an service. My waitress was very nice an was very patient. Our hostess was wonderful.

Unfortunately, this Applebee's needs some help. We've been in the past and had the expected experience for this type of business OK food. OK service. But recently, it has gone downhill. When we went for dinner tonight, it was not very busy. That appears to mean that the servers can have their own little party. They had set up a table in tha. Bar area and seemed to be having a very good time. Normally, this would not bother me. It was a slow night so why not? As long as you are taking care of business. But there's the problem. My family and the other customers appear to have interrupted the party with our business. Our waitress was nice enough but very slow to ate our orders and very anxious to get back to her friends. My drink was watered down and topped with a half glass of whipped cream. Steak was overdone. The staff definitely need some guidance read more

I stopped coming to Applebee's for substandard food. But surprisingly I tried them again today and the food was delicious. We were served quickly, friendly staff, and food was quick and delicious. Kudos to the cook! read more

Don't do it, don't ignore the reviews as I did. Overall experience terrible from the food to the staff. Manager I will say was good trying to do something but my entire experience was terrible. I travel for work and Applebee's one of the places I go to all the time. But this night I had a terrible experience the take out. When I got there to pick up my order it was not right. I had ordered the shrimp and parm sirloin and ended up with a petite sirloin, the wrong steak instead of redoing the whole thing they redid the steak. All I know is the rest of my meal was stone cold and terrible in my steak was close to raw, I ordered medium. I think their servers need to be trained better to be more professional. I have worked in the restaurants in my younger years when you mess up in order to replace the whole thing not just the part that you messed up unless it can be done immediately. My order wasn't even close to being what I had ordered. I went back and doublecheck to make sure I didn't make a mistake, I did not make a mistake. I will never go to Applebee's again because of this experience. Take it from me go to Ruby Tuesday's whole different experience. I saw the bad reviews and like you I thought this is a franchise there's no way it could be that bad, it is that bad. I hate to leave bad reviews but I think I'm doing a disservice to others when I don't. Besides I think restaurants get their best info from the critiquing of customers, it helps improve service ect.., read more

The worst experience we have had in forever! Husband ordered a blue moon. Took 20 minutes to get and the waitress dropped the orange just as she got to our table and she kicked it away instead of picking it up saying she would get another right away. She never did. It took forever for our meal to come and the fries were not cooked. Husband asked for ketchup, 20 minutes later reminded her we wanted ketchup, she brought a bottle over and asked if we thought there was any in the bottle. Of course it was empty! When we finished our meal she brought extra napkins for us? Do not go here. Service was so slow for bad foos. read more

This Applebees location is a place my wife and I wanted to like, but have long since given up on. The problem is the food, it's never good. Hot chicken bites are never coated properly, and the steaks are of poor quality. My wife once ordered a salad that was so bad the leaves were turning translucent and slimy. We don't normally return food but we made an exception. The replacement salad looked better than the one on the menu - it's not that they can't do better, they just don't want to. Out of probably ten visits between 2008 - 2010 it got worst and worst to the point we just don't go back. I'm convinced the problem is the management. It's not that they don't have the means to be a great restaraunt; they simply choose not to be. read more