As Applebee's goes this was ok. We all Order apps and a beverage. The food came out quick and our waitress was super friendly. We sat in the bar area. read more

My husband received a gift card for Applebee's for his birthday. We arrived @ 4:30 for our early dinner. We noticed very few cars in the parking area and 2 other customers in the front booths. We were seated in a booth by the hostess with menus. We noticed that the overhead light fixture was not on and asked the hostess about it. She said she saw it has no light bulb and left. The waitress came over and got all three occupied tables to listen to her explain that she was the only waitress on duty and we would all have to be patient, that her daughter, the hostess, will try to help. We could not see our menu clearly and moved to a booth beside us. The waitress was delivering all tables their drinks and stopped by our table and asked why we moved, then yelled across the restaurant to her daughter to change us to a different seating number. The manager came out, never addressed us, but said loudly that she was confused, turned around and left. The food came which was very disappointing. We both ordered french onion soup which consisted of a half/quarter cup of actual soup. Both burgers were rubbery as if precooked and buns old and hard. The waitress came strolling by all 3 tables yelling "refills" and kept moving and returned with unwanted refills. I have never NOT left a tip...this was a first for me. I left a low review on the Kiosk and also called the next day. This waitress needs to be trained better and social skills need to be improved. I will not be coming back nor refer anyone to this Applebees. It was such a shame as we have had a wonderful experience with the Manager Danielle. read more

Arrived tonight seated In back right of restaurant near to Go. Thought it might be a little quieter. Server very nice , gave us PLASTIC UTENSILS! Really!! Took our order we both ordered unsweetened tea, mine sweet partner unsweetened. Prior to food arriving a man walked back sat down across with obviously a waiter or worker or friend with a DOG PUPPY!! Not one employee said anything, this man sat there the entire time 20-30 mins vulgar, profanity words, stories, on and on. Not sure if a manager was even there. Like a free for all. My meal soup was like warm, Caesar salad undesirable. Will not go back. read more

Haven't been to an Applebees since moving to NC, 5 yrs ago! Loved them in Ohio! This one is much bigger than any I have been in, service was great! Specially because I was with a group of 12. (Separate checks!). Our server kept our orders strait and was very helpful by changing out an order of soup when the first one didn't seem like the one ordered. We all ordered differently but all the food was great! I'd happily return. read more

Ate here tonight with my cousin and daughter. I had to wait for my water because they didn't have anymore clean dishes. Overall it took us an hour and a half from walk in to walk out. We were seated immediately and ordered quickly but we were there an hour before our entrees came out, my daughter's entree came out with the appetizer so she finished before we started. My cousin asked for no ranch sauce on her fiesta lime chicken. The waitress said they couldn't do that but she would ask her manager and let us know. She never let us know and it came with the ranch sauce. We were headed to the movies and were almost late. I was excited to try the OM Burger. Very disappointed, nothing like what you see on TV. Basically a dry, plain, cheese burger sitting in a tad of dried cheese. Waitress was nice but obviously super busy. read more

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The atmosphere at Applebee's was actually pretty good, and the customers around us were friendly, which made the environment enjoyable. Unfortunately, the service didn't match the vibe. It took an extremely long time just to get our drinks, and the server didn't even ask if we were ready to order until after the drinks finally arrived which was frustrating. On top of that, my friend's steak was not cooked medium as requested and ended up being tough and overdone. Overall, the experience was disappointing despite the nice atmosphere. read more

Yesterday was my 77th birthday. I received an email from Applebee's wishing a Happy Birthday with a gift of a free dessert. It is a regular place we go, but yesterday was the worst I've seen. We get there and I see on the advertisement on the table a drink. A Mt.Dew with whipped cream and half and half. Come to find out they didn't have the creamer. Then the advertised 3 for 15 special did have 1 of the 3. So we ordered something else. The dessert I wanted, the chocolate lava cake ... they were out of cake. So, a bust of a B-day at "the neighborhood ". read more

My service was amazing !!! shoutout to to my server shameka she was the sweetest person to exist. our party of 8 had our drinks refilled and everything on point ! my only concern was the wait time on the food ? our appetizers took 45 minutes to come out . and that's just the appetizers . the food came out 10 mintues right after, i mean at that point just have the appetizer come out with the food. props to our server to keeping very good communication with us. everything else was good ! a manger checked up on us after our appetizers came out. read more

Food- i got the riblets it came with 2 small racks and they were chardddddddd!!!!!!!!! I didn't even eat half of it and the fries were pretty bland -1/10 Service- it was okay it did take her 30 minutes to bring out our drinks and we waited and 30-45 for the food 4/10 Ambiance- 3/10 it didn't have anything that made it stand out from other Applebees. I know for sure I won't return to this Applebees read more

The server Tony was gross he did not wach his hands 2/10. Food was good Good ambiance read more

Had dinner at Applebees Tuesday. I got the crispy chicken salad with honey mustard dressing. It was ok, nothing to brag about really. The chicken was cut up tenders; on the dry meat side. The lettuce in the salad wasn't limp but certainly not fresh either. I've had some salads that are similar where other ingredients like a boiled egg paired well either the honey mustard dressing. Service was ok. The wait staff was pleasant but seemed to just be there going through the motions. It was not busy that night either so I'm guessing not many folks are impressed by the place as well. It was quiet so we could have a conversation. Not really a place I would recommend or overly enthused to return. read more

genuinely what in the world is this? $4.99 for soup that isn't even full ? y'all got me so messed up. 5 years later i thought sh¡t would change i should've known better. read more

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They have no wait staff, 30 min or more wait for two adults and a child . After 10 mins of waiting on two glasses of wine I finally went to the bar and got it myself. This place is ridiculous , it's a wonder they even stay open. Idk how many people I seen come in and leave out due to the wait times they were given with the place 3/4 empty. read more

This was such terrible service by the time that somebody came over to talk to us. All they said was "oops sorry that's gonna be another 15 to 20 minute wait." after we had already wait 20,minutes will not recommend to anybody and will not be coming back. read more

This place is the best because all the food was delicious. The service was great!!! 10/10 recommend

My family and I decided to swing by for a quick early dinner. We were quickly greeted and seated. Our server came over and greeted us and took our order for drinks. She asked if we were ready and we stated we needed more time. She came back less than two mins and asked if we were ready, we told her we needed more time.... We ordered our food & ordered one appetizer. We received our appetizer within 10 mins after we ordered. About 20-25 mins go by after we receive our appetizer and started to wonder where our food was. She comes and says that the burger meat is frozen and will take a while for it to be ready to cook. . . . . (((Why did she way so long to notify us? )) The overall experience was terrible. Our order of our food, our quality of food- we had to ask for a refill & for condiments. Some of the food was not cooked as ordered. Another example: bread for the pasta was very hard asked for another piece of bread. read more

The food looked and tastes like shit don't come here shitty services to took a hour for our app to Come out then another 44 for the food and drinks weren't refilled read more

Our waiter Kylie R was very rude. She was rushing us out by giving us our check when we never said we were done. She was not friendly at all! We tried to order more drinks once we got our checks and she would ignore us and walk by our table. read more

If I could give 0 stars for would. We had a party of 3 adults and 4 children last Saturday. Food was undesirable, as well as the kids food came out first and 20mins later we had to call a manager to get the rest. Drinks ran dry fast and wasn't refilled til the adults got their food. A 2nd manager walked around introducing them self and asking for a survey to be filled. (For any survey filled out you would get $10 off a $40 order). A full week later we saw a charge in our bank around from this survey company for a $19 monthly charge!! Please watch out people! read more

Y'all... I tell everyone that will listen to not eat here. Buddy worked there a few years ago now and has shared some horror stories with me. Specifically the time he came in and the maintenance man wouldn't work on the dishwasher because it was infested with roaches. Like, hundreds of them. And about how they'd find little bugs crawling around the plating area, or sometimes even on the plate, so they'd just kill the bug and maybe re-plate the food, but not remake it. I stopped going after I heard all this, but the times I did give before were unpleasant in their own ways. There was a disabled girl working as hostess, and the other employees/management would be so rude to her, mostly because she was a slow mover, all in ear shot of me and the other tabled. Just all-in-all not a great place, at least in this location. I guess if youre just going for drinks though, it wouldn't be too bad. I mean not great, but not as risky as ordering food would be. read more

Just have to say this was my last time going to an Applebee's for a long time after tonight. Me and my wife went in tonight for dinner that we normally do weekly at your Sanford location. We Ordered the mozzarella sticks and 2 orders of the boneless wings. Our food comes out quickly so yay food. I go to eat my boneless wings and I had multiple pieces that were still raw. I told the waitress and she took it off our bill. But was disappointed because we sat there and the manager never came to apologize or speak to us at all. All so they were passing out survey cards when we were there to fill out a survey to get 10% off on July 13th that unbeknownst to us it signs you up for a monthly subscription and charged our card for $19.00. read more

Service was fast not exactly what I wanted order wasn't precise and the waitress assumed something that I didn't ask for

I'm not one to usually write a bad review, but it's a national chain. The food tasted like it had sat under a heat lamp for a while, and portions were very small. My partner ordered the impossible burger, and the individual who brought it out said, "I'm pretty sure this is an impossible patty, but who knows with the kitchen lately" Pretty bold, haha. Anyway, dollar margs. read more

Shame on me for not checking the reviews before stopping in to eat ! This was a half way point from hospital to home and we had talked all day about stopping here to eat otw home. Service was slow and food was cold. Appears more catering was done to the customers at the bar than the entire customer base in the restaurant. Will not be eating at this Applebee's anymore. read more

Food is ok (Have ate at better Applebees). Don't try to make reservations online. Wait staff told us that it first come first serve. Don't be in a hurry either. As they are slower than molasses in winter. Waitress got our order wrong, too (appetizer. She didn't write the order down and confirm it). There are better chain restaurants in the Sanford area. read more

Foods good but service takes 45 minutes to get you food or refill on drink It also took 20 minutes for us to be taken to one of the 15 open tables read more

I ordered a burger asked for rare please . it came well done plus dry . when I asked about it i was then told we do not do rare . On another visit things were slow a older crowd . my age was about right . the music was for young crowd and annoying music. the waitress came by and I said we are in a older customer time here could the music be changed to older mellow stuff?. Sorry sir the manager picks the music and we can not change it . She was sweet and believable. around out age as well 60-70 read more

Food was good. Reserved table was ready upon arrival. Service was quick and food was hot and good.

We came in for some quick apps after a matinee.. waited at the door no greeter.. 2 servers looked right at us no acknowledgement Finally a greeter came in from the kitchen.. there were only maybe 7 tables T h e server was nice she seemed to be struggling with her 2 other tables ... my Caesar salad app came out.. 1) it v was iceberg with I assumed Caesar dressing slipped on it.. I noticed brown smudges all on one side of the bowl and more inside the bowl.. I located the server she apologized and accepted fault she should have noticed it.. it came back in a full size bowl even more dressing The food came out we ordered the same as one another pretty simple.. missing bc dressing as it is supposed to come with.. I flagged her down she returned quickly... having been an executive in casual restaurants for many years I started noticing no managers on the floor employees sitting at tables eating.. I saw what was the manager a guy with an apple airport in his ear leaning against the wall playing on his phone... he came out barked at the greeters and went back to the boh.. one of our servers other tables requested a manager .. a woman came up after she had insisted she was on the way that she was busy...the mod delivered the long tix apologized and actually made an excuse... It was so very slow... the food..Holy cow... I could not even eat half ..neither of us could soo salty.. line check would be nice.. also a 93 health score . . Hmmmm get your standards us people Train your managers better so your waitstaff do not have to handle situations the manager should old have been ahead of esp when slow... thus is not the only poor exp we have had at this local Will not be back.. .. read more

Both seats in need of repair, dirty bathroom, burnt food. The booth seats feel like springs covered in vinyl, very uncomfortable. We had to move to table with chairs. We ordered French onion soup and bourbon street chicken and shrimp. After a wait, we discovered they were out of soup at 5 pm. So we ordered a Caesar salad which was the best part of the experience. The chicken and shrimp were unsavory. The shrimp had no flavor and are burned on one side. The chicken was dry and burned on one side. There was one mushroom slice in the grilled onions and mushroomS and the potatoes were over cooked. Service was average, but our waiter seemed preoccupied with another member of the staff. This establishment needs some leadership up front and in the kitchen. We do not anticipate returning. read more

Poor service right off the gate. More employee than customers in restaurant and the food took forever. The staff had zero enthusiasm or personality. It was a pathetic experience. Food was basic as fuck. Silverware was dirty a steak knife had rust on it read more

Applebee's Grill + Bar - Steak knife with Rust - American Near Me - Sanford, North Carolina

Great food and great service! My family and I were greeted immediately and seated quickly. Our server Gabriel came within 30 seconds of our seating and we were treated with intensive care. Food came quickly, refills came quickly, and we had our bill in time to make it to our plans afterwards. read more

Food and service was fantastic. Prices are decent also. Cayla is awesome sauce! Definitely recommend you requesting ber

Applebees....because for once I got away from the crazy world of Sanford and stepped into a moment of pure enjoyment....and then this... The sandwich I got was SUPER greasy. I mean, drenched. I think it had more viscosity of a heavyweight oil like 10W-30 than the sandwich itself. You could start a small fire with these. Or power your Diesel engine car with all that grease. Utensils. Never arrived like they should have. In fact I had a staring contest with my entree for like 5 minutes. Hang on to your waitresses. I overheard them bolting for a promising job at the local Sanford strip club. Sanford has its fair share of wonderful people and characters. I once educated some homeless drunks about transexuals and it was an eye-opener for them. read more

Applebee's Grill + Bar - You could start a small fire with these. Or power your Diesel engine car with all that grease. - American Near Me - Sanford, North Carolina

Had a very bad experience at this restaurant. First off our server was pleasant and overall did a good job. She had a pretty busy section and did check on us. Not for the bad: (A) Wife went to the bathroom and found a rather large cockroach. (B) Our entire meal was spent trying to keep the fly(flies) off the table and food. (C) Meal was no where near temperature, closer to being cold. We did send one plate back, and it returned with the ravioli being stuck to the plate. I actually left more food on my plate than I ate. They are so many new restaurants in the Sanford area, so I plan to venture away from this establishment. read more

Slow and not that busy food was okay. Bathroom not very clean and tables a little dirty

We have been here twice now and have thoroughly enjoyed the experience. Both times have been Wednesday evenings. We just sit in booth in bar area. Kinda our date night thing. The atmosphere has been very nice and quiet. Not crowded, no news channels on tvs, lights are not to bright and easy to carry on a conversation. Waitresses have been nice and food is as expected. I usually get the sirloin and "medium cooked" is a medium. I definitely wouldn't go medium rare here. Also, the trivial game at the tables is very nice and cheap to play. Definitely will return read more

Food Was Good But Service Was Iffy, Short Staffed & All Over The Place. I Don't Think We'll Ever Dime In Again.

Second night in Sanford, NC. Decided to go back to head back to Applebee's. Applebee's will never garner any Michelin stars, but you pretty much know what to expect when you walk through the door. Regardless of the Applebee's location they almost always have a friendly staff and this place was no different. Bartender (Candace) greeted me as soon as I sat. One of the nicest bartenders in the Applebee's chain. Ordered milk mainly because I have to be back in the plant at 10pm. I also ordered the 3 cheese chicken penne pasta. The pasta dish arrived in short order. About 5 minutes. Portion size was good and was served at the right temperature. This is one of my go-to's from their lunch menu. Tonight's breadstick was a bit on the doughy side. For desert I ordered "half-size" of the New Salted Caramel Pretzel Bites. Supposedly pretzel bites with cinnamon sugar and salted caramel drizzle with creamy maple dipping sauce. How can I not order this? Not a fan of any of their other deserts. Desert was unique. Sweet, salty, crunchy all at the same time. Not sure for me if this taste is desert or not. Worth a try though. I am not upset that I ordered it. read more

Applebee's Grill + Bar - Salted Caramel Pretzel Bites - American Near Me - Sanford, North Carolina

Zamden, our server, was the best!! He was Attentive, professional, knowledgeable, and courteous! The hostess was very polite and professional! Food was delicious from the kids Mac n cheese to the strawberry chicken salad and the Fiesta shrimp bowl! Highly recommend! It's been a while since I ate at an Applebees, as the service and food was really very poor...but this location and staff really KNOCKED IT OUT OF THE PARk! HIGHLY RECOMMEND AND WILL DEFINITELY RETURN!! read more