Amazing place - Best bartender leigha!! So cute and friendly and just the best!!! And now they have partnered with IHoP and have breakfast! read more

When to fix something during the remodel and the food was absolutely delicious felt like I had the good old ihop I had as a kid absolutely about to change the game read more

Applebee's Grill + Bar - American Near Me - Murray, Kentucky

Amazing host, server and cooks. Reminded me of how Applebees used to be before a couple of years ago. Everything came out fantastic.

The new logo is just a case of same crappy service,food, waited waited waited finally told manager take the cold nuked food back give or bill and were out..the owner of this franchise needs to have it contract torn up hes bringing your once good name down the drain..dont want some customer service contacting me to give me 10% of my next visit...CAUSE their will not be one!!! read more

Good service. Friendly helpful and knowledgeable. Good food. Nice environment. Clean and had nice decor. We would come back.

My partner and I decided to dine-in around noon on a Monday after our flight. The restaurant was basically empty with only us and two other customers. We were kindly greeted by the hostess, seated quickly and greeted by our waiter. Our waiter was Rickey and he was such a delight! He was very friendly, patient, and extremely helpful when explaining the menu to us. The food came out fast and was pretty tasty. No complaints from us. Considering the previous reviews, our overall experience was a pleasant surprise! read more

This incident occurred on the evening of June 18th, 2023 (5:50-8:00PM) I know Applebee's is notorious for being bad, but this one in Murray, KY is absolutely awful. My father and I walked inside and the atmosphere is actually really pleasant, not a bad crowd for Father's Day! So much Murray State memorabilia, and the setup for the restaurant is very welcoming! It feels like you are going to have a great experience with whoever you are with. We had planned to go catch a movie and get a quick bite to eat at Applebee's, but boy oh boy was that a mistake. We get seated rather quickly, then our waitress comes and takes our drink order and we got our drinks quickly. Our waitress then took our order, she never took out a pen or pad stating she would just remember our entire order. My dad ordered an appetizer of wings, and the Bourbon Street steak & shrimp, I ordered the blackened cajun salmon. We were sitting there for about 40 minutes before we ever saw our waitress again and when she did come out it was with our food, we never received our appetizer. There were supposed to be shrimp on the Bourbon Street steak & shrimp my father ordered, but he did not receive the shrimp at all. My salmon was decent, but my mashed potatoes were ice cold. Dad ordered medium steak and got well done. At this point my dad was furious, still no appetizer and he demanded to speak to the manager. Yet what he did not know was that half the restaurant had also demanded to speak to the manager, many other families around us were angry with extremely long wait times and sub par food. Oh, and if it's not obvious by now we missed our movie by a mile. After about another 15 minute wait, a woman came out and said she was the kitchen manager, she ended up getting us a $2.00 discount for the mashed potatoes and didn't charge us for the appetizer. It was obvious she was annoyed and didn't care anything about us being upset. Another family came up to us and said several people had gotten there before us and still hadn't received their food after we had already gotten our check. They said that they were leaving shortly after we did. Applebee's desperately needs to do something about this location. It is grossly apparent the employees and managers at this restaurant care nothing about the food they serve their patrons or their valuable time that they waste. I do hope this restaurant improves, the one in Paducah isn't any better. read more

1 star but definitely would give it less. We wanted to order wings and decided to get the 30pc boneless wings ($30 for 2 ten piece wings or $30 for 30 wings) but wanted to split the sauce types like most places do. There was no way to split the sauce or submit a special request in door dash. We attempted to call the store to see if they could split the sauces for the wings and their phone lines do not work. As if someone forgot to pay the phone bill. We finally press the right combination to call in a to-go order and get a pleasant lady at a call center who puts in a curbside order for us. She assures us we can have split flavors so we ask for garlic Parmesan and honey barbecue. They are, of course, out of garlic Parmesan so we order sweet Asian chili and honey barbecue. We go to Applebees. Park in their curbside spots and wait 15 minutes after checking in via their link. Finally go inside and only one server is working (Crappy job on managements part, not necessarily the servers) after the server is able to give us our order we mention that we couldn't order half and half sauce through door dash. The server then talks down to us about ordering DoorDash and how it's always better to pick up and to not be lazy. Another patron chimes in and gives the same speech while we are clearly uncomfortable. We pay, leave, and arrive home and after all that trouble. They gave us a 30pc wing that was just barbecue with no ranch included as well. It boggles my mind how a restaurant messes up this much all at once but I'm not surprised that I got this quality of service from Applebees. read more

Now I know why their reviews are 2.5 stars. We stopped to eat on our way to see Christmas lights at Patti's but didn't make it here is why! We waited an hour AFTER ordering our food for our salads & appetizers to come out, and an hour and a half for our food with literally no one else in there, got video to prove no one else there. I asked the waitress why it was taking so long and she then becomes rude with me. She never came and asked not one time if we need drink refills, and Victoria Erin needed a refill for awhile. Then we wait another 20 minutes after getting done for our tickets, and both of our tickets are over charged and they refuse to fix one of them. Then Larry never gets his to go cup, the manager had to bring it. It was absolutely awful food and awful service and we will not be back read more

This is a 3:10 late lunch for us We walk in a get seated. The waiter comes and asks what we would like to drink and we get that right away. The restaurant is almost empty. And he never comes back to take our order. He confessed he forgot we were even there! He also said he was new so there was some grace there. But we are also 2 of the 8 people in the restaurant. So once we ordered, 30 minutes after being sat, we got a basic couple meal the 2 for 22. I got a steak and sides and the wife got chicken fettuccine Alfredo. I asked the steak to be medium. It was basically well done. Go figure. It's Applebee's. But the fries looked to be 3 hours old. The mashed potatoes weren't even mashed potatoes. Nasty slop. The chicken on the Alfredo was sliced and placed on top of the noodles. And it was cold as a fridge. Didn't warm that up. At least the noodles were warm. But they tasted bland. I could see out waiter leaning up against the bar talking to another employee. I wanted to talk to him. But he never moved. 0/10 on service 0/10 on food quality. I mean I know it's Applebee's. But I mean really. This restaurant gives the whole chain the nickname "Crapplebees". DO NOT RECOMMEND! read more

Ate here tonight. Service was awful. Had to ask for our food to be brought out. Never received our appetizers. Our med. cooked steaks came out well done sides were not what we ordered. Will definitely not be returning. read more

WORST DINING EXPERIENCE in quite some time! My mother wanted to take us out to eat in honor of our wedding anniversary and we decided on Applebee's. For a Sunday afternoon right after church, we remarked how empty the parking lot was. Should have told us something! Didn't take long to get seated, but it was a good 15 minutes before they took our drink order. It was another 10 minutes before they took our food order. Another 15 to get our appetizer. To make a long story short, after 90 minutes we realized everyone else had been served and left, we and another table or two were all that were left in the restaurant and we STILL didn't have our food! We decided if our food wasn't coming soon, we would pay for the appetizer and go somewhere else. The server was very apologetic, but when my husband spoke with the manager all he got from her was an "I'll check" My son and mother's food was brought very quickly then, but my son didn't get his broccoli with the explanation that "we are out", although my mom got hers?!?!?!?! it took about 5 more minutes before my husband and I got our meals. My husband had ordered the Fiesta Chicken, which comes with Pico De Gallo. His didn't. When he asked for it, he got a small bowl of cut up onions and tomatoes. No salt, no cilantro, nothing but onions and tomatoes. It was not very appetizing. I cannot believe how bad this experience was, it's not like there are no restaurants in Murray they are in competition with. There are so many nice places to eat with good variety in food choices and price ranges. My husband decided he was never going to eat at an Applebee's again, until I reminded him how good the one was we had eaten at in Federal Way, WA a few months ago while on vacation. The manager never came and apologized or offered to discount the meal or anything. We were there a good two hours and the food was only meh. Plus, we were so COLD. The restaurant was very chilly. The company needs to close this location. Quickly. It is giving Applebee's a very bad reputation. Only bright spot was that the server and greeter were both apologetic. read more

order shrimp & parm. sirloin (medium well), with broccoli and garlic mashed potatoes. It was medium rare with fries. Sent it back. It came back cooked but not very hot. Sadly, I was disappointed with this meal. read more

Good cocktails and Applebee's atmosphere right here in Murray, read more

Applebee's Grill + Bar - Mango Martini - American Near Me - Murray, Kentucky

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Very few customers when I arrived around 7:00 p.m. Lots of staff. Numerous tables left uncleared. Bar was not wiped down at all for the entire distance of the bar. Manager is frustrated and loud and cooks are yelling in the back. I'm told they had a big door dash order. But that still does not constitute yelling and not keeping the place clean. My bartender Beverly was very good and nice though. Food was typical for Applebees. Definitely not what I call an enjoyable dining experience. Come on people, handle pressure better! read more

I wouldn't normally write a review for a chain restaurant... generally you know what to expect and everything is... fine. And as far as the food and drinks were today, they were fine. Nothing special. What made this a five star experience was our server! Alisha was kind, attentive, even funny! She went above and beyond to help us! read more

Bless Bethany's heart she wanted charge us for something that wasn't on us. Bless her heart!! Hope she doesn't move up anyone more In management. Bless her little heart! read more

I just left after a horrible experience. They brought me my blackened cajun salmon that was completely raw in the middle. When I asked for a new plate, they didn't give me my sides with it, just the fish, which was still raw. After leaving, my friend immediately threw up her food. She had the bourbon chicken and shrimp. I was there earlier in the week (everything was fine), and they had mentioned they got a whole new staff. Whoever they have cooking needs to be fired. They're endangering people. The waiter also wasn't that good, I don't think he's been properly trained, or he doesn't care about his job too much. Definitely won't be going back anymore. I would've kept my receipt and filed a formal complaint but I was in a hurry to get out. read more

Honestly take the reviews to heart. Skip this place. We waited for our drink orders to be taken for at least 20 minutes. We ordered the 2 for $22 and split it. Our checks came out to $13 each without our drinks.... riddle me that?? Our food took at least another 40 minutes & honestly we thought about leaving. If I could rate lower than a 1 Star, I would. I even usually give people the benefit of the doubt. There were plenty of workers and a work was just sitting at the bar talking to friends. While waiting for our food, someone in the kitchen screamed "EVERYBODY IN THE KITCHEN... NOW!" I love having a casual scream during my dinner. read more

The last time I ordered out from Applebee's, I got a raw burger and my wife got raw sliders. YUM!! A day or so after that, I sent an email to corporate and was promptly contacted and told i would get a call from the local manager. I did, about two weeks later. Then, I was told how terribly sorry they were and that we would soon get a coupon of some sort if we would give them another chance. That was several months ago. I guess the same person who is in charge of food safety is also in charge of customer relations. I really hate to give a bad rating to a local business but bad service is bad service. And with the price of a meal these days, I am not going to overlook this. There are too many other places that work hard to get and keep your business. I hope the health department is listening. read more

I have been a fan of this Applebee's from the time it opened. I am guessing it is under new management and for the most part all new employees but I am not surprised it is a college town.. As for the food its the same applebees food... The drinks are always spot on and MY all time favorite thing, The thing that keeps me going back again and again is the blondie.... If you have not had one I dare you to take the blondie challange and see if its not wonderful and you will be back for it again... read more

Took extremely too long, lady over the phone told me it would be ready in 10 minutes, it was thirty and we finally went in to get the to go order. Got home and the rice isn't even cooked all the way still crunchy, broccoli isn't cooked all the way still raw. Also while my order was being taken I was put on hold so I thought but clearly the lady taking my order was having a conversation about her previous night before with a coworker. Completely unprofessional and not worth the time or money, it's not high quality I get it, but this is a little ridiculous. read more

BC I had read the reviews, I was ready and prepared for terrible service which I received right out the gate- waiting at the hostess podium for a little over 5 minutes. A handful of servers walked by without greeting me except one- Evan! If not for him I would have left and just went back to my hotel hungry. By far the nicest and most attentive server, so if you're coming here ask for him! read more

me and my boyfriend and my sister came to eat here and they messed up my sisters steak and my boyfriends,there was a peice of hair in my burger and the food wasnt even that good. then got charged 114$. read more

First time eating there. The food was great and reasonably priced. The server was extremely courteous and helpful with decision making. I will go back read more

So kind and friendly. Food is delicious and came out in a pretty quickly. They even changed the channel to a certain football game for us !!

ordered online 45 dollars worth of food for carry out Sunday 9/4, employees laughed at my mom and i, order was scheduled to be picked up at 5:24pm, was waiting for 30 minutes inside, food had been sitting in the kitchen while employees staring at us laughing, never again, chicken was Not cooked read more

Will not go back! Steak was undercooked and shrimp was raw and to much bbq sauce ! And when I complained the waitress was rude! And got even ruder with us! But when you tell her medium well (NO NO BLOOD) sorry that means no blood! All she could say was there a problem before or after I asked you if everything was okay. I'm sorry but it shouldn't matter when only that you have an unhappy customer! I gave my husband the steak cause it was cooked the way he liked. She showed the manager on duty and he didn't even come talk to us.Then I asked for a cup to go and she brings me out a small cup (child cup). I told her just keep it. She was one of the rudest waitresses I've had in a while! She vacuumed and cleaned all around us which would of been ok if she had asked. We go out to eat you don't want someone vacuuming next to you and Stirring up dust! We want be back and will not advise anyone to go there and if we do decide to go back we will make sure that if we get the same waitress that we will ask for a different waitress!! read more

Applebee's Grill + Bar - The waitress was rude! Steak was not cooked right! And the shrimp was RAW! ask for a cup to go she bought out a kids cup. We want be back!! - American Near Me - Murray, Kentucky

Just skip this Applebee's. I hate to say that because it's in my own community, but they seriously have the worst service. Every time I go, I say it'll be the last. Then, months later, I'll give it a try again. No one seems to care about their job. Awful customer service. And the food usually comes out wrong or messed up. read more

Service from Lauren W. was good. Went for the 2 for $20 deal. Food was okay but both our salads and our pastas were DRENCHED. Too much dressing, drowning in pasta sauce. If I ever return, I'll be sure to order everything with light toppings. read more

Usually when I go to an Applebee's my experience is mediocre from the service to the food. However, last night changed that. A group of us had a Girls Night Out with half priced apps and delicious burgers, steak, and pastas. Our server, Deric, was amazing; he was hilarious, an MSU student, and did everything he could to keep us satisfied. read more

Food is good but their carside to go is the worst in the history of the world. Always 20+ minutes and food is cold.

Typical Applebees / small sports bar atmosphere. Unfortunately, it is a haven for heavy smokers. If you prefer to eat a meal, and concentrate on the taste of food, this can be difficult with smokers occupying over half of the restaurant and walking around with their cigarettes. As you approach the doorway from outside, it has an odor of stale beer and stale cigarette smoke, instead of the sanitary smell of a restaurant. As a non-smoker (and former smoker), I was very disappointed with the atmosphere of this location. It seems to be much more appropriate to visit for a bar experience instead of a restaurant experience. In 2012, across many locations in the US, I have rarely encountered this experience elsewhere. read more

Pretty typical Applebee's but in Kentucky they still allow smoking. Get with it Applebee's! I would come here more often if you would ban smoking. Food is good and wait staff is friendly. Just across the street from Murray State University. Has good college vibe. read more

Food was ok my fries were a little cold but service was slow and sloppy. Had to ask for the same thing multiple times. We ordered an appetizer and they literally brought it with the entree. We sent it back and they did not charge for it but the whole point of an appetizer is its before the meal read more

Consistent light lunch, surprised the restaurant is warm.. Host and server very pleasant. Always a Fave.

It's unfortunate that the smell of stale smoke overrides the fact this is one of the better places to eat in murray. Always do takeout

I visited this establishment yet again this past Saturday evening and I will say it was better. Megan was our server and her customer service skills were TOP NOTCH! Waaaay better than the first time. I observed how she interacted with other customers and was quite impressed! Food was pretty decent, not a long wait at all. I'm still not at all a fan of chain restaurants but my experience this second time around was 95% better. read more

My husband and I went here Monday afternoon around 330 and had Lauren for a server..she is fabulous we went on a recommendation of hers..which was sriracha shrimp..mmm hum best appetizer they have..we also ordered the pretzels for apps and ordered steaks for entree..steaks were cooked to perfection..great food..great service can't wait to back for more shrimp..I actually left her a 10.00 tip because of her recommendations and the service..to the store manager you have a wonderful staff..thank you so much we highly recommend. read more

Very inconsistent here! Sometimes we get fantastic service, tonight is not good at all. We weren't even greeted at the door for ten minutes, though multiple servers passed by us. No smile, no nothing! It wasn't crowded (at all) at 4:30 on a Thursday. Once seated it took 15 minutes to place an order due to an absent waitress. The pretzels we ordered as an appetizer were delicious (as usual), my beef with pasta was under seasoned and just not very good. My son's food was typical kid's fair. read more