Where do I start? [[HIGHLIGHT]]I was driving down a very familiar street looking for this well known location and almost passed by because the signage was not lit, at all.[[ENDHIGHLIGHT]] This is on a poplar Friday night so not sure how much business is lost due to poor, dark lighting. I turn in and see the cars and decided to pull in since security was parked outside the entrance. I walked in and no one was at the hostess stand or to greet me upon entering so I walked up to and around the bar. [[HIGHLIGHT]]The bar area was not the cleanest but diners could have just left.[[ENDHIGHLIGHT]] I digress and found assistance in a very nice young man named Aaron. He offered great suggestions but I came for the new cheeseburger wontons. Secured the appetizers and a new dish blackened shrimp and andouille sausage with onions and peppers and breadsticks. [[HIGHLIGHT]]The atmosphere is definitely 'hood' vibes but comfortable, slightly and service and staff were great.[[ENDHIGHLIGHT]] My low stars come with taste and overall presentation and unfortunately my biggest dsiappointment was security. As a female walking alone, the young man open the inner door to see me out and I pushed my way out with hands full and as I look back I notice not only does he not come outside to at least watch me to my car he was head down on his phone turned toward the bar/inside of the establishment. Now the food. I know the wontons were just a burger cut up and placed in a wonton wrapper. I assumed they would be fried together maybe, not sure but the cheese that was in my wontons were just room temperature not 'heated' and the overall dish was not warm. Now to be honest I got my order to go but some slight heat should have been present. 2 out of 5 stars on those. The pasta dish was the biggest failure. While portion size is no issue, the pasta was severely over cooked that it fell apart when picking it up. The shrimp was also slightly over cooked but very well seasoned as were the sausage, onions and peppers. Overall I would not go back to this location because of location and perhaps the chef had a bad night on the pasta. The burger ratio on my wontons were not consistent either. read more

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My experience here was very terrible they have bad customer service and didn't want to do their job and the place was empty the workers were just sitting around laughing and playing without taking our order I do NOT recommend this Applebee's read more

i hadn't been to Applebee's in a while. I decided to stop in for a dinner date with my one year old. This was my first time trying the salmon meal. I had it with garlic mash potatoes and green beans. It was really good. The salmon was juicy and seasoned really well (hey it was a winner for my 11 month old, lol). The garlic mash potatoes were good as well. The service was really good. Everyone we encountered was super friendly and accomodating. [[HIGHLIGHT]]I am glad that I went around 3pm because there wasn't many people in there.[[ENDHIGHLIGHT]] read more

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This shit is the worse food I've had in the last 3 years. The service was slow and they have no employees in this empty ass place. [[HIGHLIGHT]]The only thing I enjoyed about my time here was the music.[[ENDHIGHLIGHT]] Don't order here and go get something else. I fucked up coming here and you probably did too if you came/thought about coming here. read more

My last review said "I never want to come back...." but I decided to come back and be disappointed all over again. Let me start with the good parts. We came for Happy Hour on a Friday so the place was empty. We were seated immediately and had our orders taken immediately. The bad. The table we were seated at was dirty and nobody wiped the table down. Waitress brought us some drinks and one of the drinks had a fly in it. Waitress assumed it was from the ice and only takes away 1 drink. The rest of the drinks with ice just sat there. Waitress did say they would take care of the ice for future customers. Happy Hour lead to 1/2 off apps which are always a good value. I got the boneless wings and mozzarella sticks. I liked both the appetizers. The beer mugs are designed to be deceptive. It is probably only 10oz in that mug. The quesadilla burger was small and just ok. read more

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No alcoholic beverages. No cutlery first and last time ever I will eat a steak with a plastic knife and fork. Brocoli tasted like chemicals with the fake butter and the potatoes are instant and taste like out of a package. read more

So we have not had a lot of luck with the Applebee's in the Memphis/Southaven area. However, we decided to give this location a try and it was better than the others. We arrived on a busy Sunday and we're promptly greeted and seated. The server was pleasant, and had our drinks to us right away. The reason for three stars and possibly not four, had to do with the quality of the appetizer and then the long wait that ensued. We ordered the spinach artichoke dip with chips, and the chips were full of yesterday's grease and very soggy. Additionally, we did not have plates or silverware, and it took a lot of time for the server to reappear. The boneless wings were good but had to wait on silverware. The main courses we're good. I personally had chicken tenders with french fries. My wife had the grilled chicken salad and our son had the fiesta, lime chicken. When we received the check, there was a four dollar up charge for my wife's grilled chicken versus fried chicken on the salad. We did have to ask about it. The waitress said it was normal. I did not believe that to be the case. So I asked her to speak to a manager, and the issue was fixed. My question is, how many people do not notice? The restaurant was clean. The staff was friendly. We'll most likely give it another try. read more

Applebee's Grill + Bar - Bar area - American Near Me - Memphis, Tennessee

[[HIGHLIGHT]]When we walked in the floor was very slippery with no wet floor sign multiple people almost slipped.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Our table was disgusting but our waiter which was the only waiter in the restaurant she was very kind but the woman who sat us down hardly had manners she didn't offer to clean our table and took us to a dirty table[[ENDHIGHLIGHT]] ..... read more

Went in with my family, hoping to have a great experience order drinks they didn't have the drinks we ordered when she finally brought the drinks after them sitting at the bar for 10 minutes. They were watered down. They were no good server informed us. I'm sorry we didn't have all the right ingredients so she just threw something together. Hope y'all like it Then the food worst $173 I have ever spent the chicken Parm was hard overcooked the steak that my daughter ordered was no good and the kicker of it all when I paid with my credit card the server added another $30 tip on top of what we left her try to resolve this with the restaurant they won't answer my calls Went up there keep getting the runaround. This was the worst dining experience I have ever had and the managers don't care by that server adding 30 more dollars to my card put me in overdraft like I said the managers don't care they continually hang up on me. read more

This has been the absolute worse Applebee's experience ever. After traveling all day, we placed a delivery order as it was too late to dine-in. When the food arrived the ENTIRE order was unbelievably wrong. 1) I ordered wonton tacos. They literally placed four shells in a bowl and put nothing inside them. Just gave me 4 empty wonton taco shells 2) The Cajun salmon dinner had no Cajun rib on the salmon, and no veggie (broccoli) was sent with the fish. 3) The glazed steak meal was sent with no glaze, just a dry steak that was cook well beyond medium rare. 4) Did not receive an order of onion rings. 5) Received no eating utensils or napkins. I attempted to call the restaurant 8 times and no one has answered. You have to have the IQ of a gnat to mess up an entire order. I wish I had read the reviews before we ordered, but silly me. I have received excellent service at Applebee's all across the nation, which makes them a good late night goto; this Memphis location definitely is not a standard Applebee's, and it has nothing to do with COVID. read more

Applebee's Grill + Bar - Supposed to be Chicken Wonton Tacos No FILLING AT ALL, just 4 EMPTY SHELLS! - American Near Me - Memphis, Tennessee

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The Customer service is terrible the food was terrible and [[HIGHLIGHT]]the plac was maart[[ENDHIGHLIGHT]]. 0 out of 0

Walked in. Waited at least 5 minutes for someone to come to the front to seat us. We finally gave up and went next door to chick fil a.

I love trying different restaurants especially when I visit one out of my neighborhood. I normally look at the Yelp reviews prior to visiting. From the time I walked through the door the hostess named Eva was on point. She was energetic, attentive and greeted me with a smile. I informed her I would like to order to go and she graciously walked me to the bar. Once I sat at the bar I was greeted by the bartender named Chanda . Once I ordered several different meals to go which included chicken & shrimp plate, riblets platter and bacon cheeseburger with a side order of shrimp. I asked the bartender to give me a recommendation for a nice mixed drink. She recommended a crown royal whiskey sour drink. Let me tell you her recommendation was exceptional. This drink was so good that I had two ( ). I decided to order a steak cooked medium well, mashed potatoes and broccoli while I was waiting on my to go order.My steak was cooked to perfection and my potatoes tasted like they were homemade. I highly recommend everyone give Applebee's on Union Ave a try and I promise you will not be disappointed. read more

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Staff were very friendly and helpful. Prices were not too bad and food came out very quickly. Definitely will be going back again! read more

Applebee's Grill + Bar - American Near Me - Memphis, Tennessee

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Came to have a few drinks with friends on a Friday night. Wasn't crowded at all, but it was a steady flow of patrons. Drinks were flowing and the food was enjoyed by everyone in the party. We sat at the bar so no waiting to be seated. read more

Applebee's is advertising $5 Spooky Sips Dracula's Juice & Tipsy Zombie. But Server said only the DJ was available, no explanation. 15 minutes later (there were only 2 other tables occupied in the entire restaurant) it was served ~ tasted ok, nothing special. I ordered Blackened Cajun Salmon ($14.99) & very clearly specified "I like a LOT of Blackened seasoning, please." Didn't happen. & I thought the portion was small for that price. Bourbon Street Chicken & Shrimp ($12.99) was supposed to be served with Garlic Sticks. But no Garlic Sticks came. Menu reads "Served with 2 Classic Sides," but Server said it only comes with one? I have ordered this dish at other Applebee's where it was served correctly. I'm giving 2** because I've eaten at this location 3 times in 2 months & each time the wifi didn't work, I was given plastic utensils (real wrapped Silverware at other locations), Hostess & Servers were brusque, & Dining Room wasn't as clean as I would have liked. So this is my last visit here. I much prefer the Bartlett location (see recent Review). read more

Lordy mercy no words need don't do curbside to go they will never get your order right. If you do check the food before you leave. The people who read the orders must be a bit blind. The food was not the best just save yourself the frustration and cook. read more

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Service is very slow. Not enough people working. What happened to Applebees? Not what it used to be.

My experience with Applebee's Grill + Bar today was hideous. Though the waitress my mother and I had was polite, she was not very welcoming, nor was she attentive to our time there. There was trash all over the floors and tables; giving the restaurant a very unsanitary feeling. My mother and I were seated at one of these dirty tables and proceeded to watch as the restaurant ran understaffed with 10-15 minute gaps between actually seeing our server. The only positive thing about this experience was that the food was still good, but the overall service and environment was disappointing. read more

Applebee's Grill + Bar - Sticky stains and dirt on table. - American Near Me - Memphis, Tennessee

We went on Thursday evening and the waitress was very pleasant,also the hostess was very friendly and nice,the service was great, and it was clean so I had the Cajun Salmon very dry and the Garlic mashed potato,the Broccoli was very good,we wanted some butter sauce it was really cold not warm,my friend had bourbon chicken he liked it and the other person had ribs platter she liked it read more

I'm sorry to say this location deserves it's rating. I understand the shortage of employees at restaurants currently, but that shouldn't impact the quality or serving sizes. I ordered a entrée salad. I have had more lettuce/greens in side salads. The server was attentive enough, but she didn't really listen. Businesses have to find a balance between a reduced customer base due to Covid concerns and providing the service expected by the reemerging society that would like a good meal. read more

Absolutely terrible service. Waited 5 minutes for someone to seat us. Got sat, ordered our drinks & ordered our food. Took 30 minutes for food to arrive. Ordered the fiesta lime chicken & my wife ordered buffalo wings & loaded waffle fries. By the time the food arrived, we were out of our drinks. Didn't get a refill until the food was literally gone. Fiesta lime chicken didnt come with the pico or lime like it was supposed to. Buffalo wings came with no sauce. Fries were supposed to be loaded, but she didn't bring out the beer cheese until, once again, the food was gone. I work in food service, so I can understand being busy and understaffed, but this waitress/ bartender (younger blonde wig black lady) was literally just ignoring us & was on her phone. Do not waste your time coming to this location. read more

I cannot leave a review of this place because I was not allowed to eat here. The super rude bartender told my friend and me, after we walked into an empty restaurant, that there was a 30 minute wait to be seated. My friend asked, "To sit at the bar?" The very awful woman replied, "Yes. It's shift change" like this is a hospital or something and not a place that serves margaritas made in a bucket for $1. This is the excuse I often get from lazy Memphis restaurants that do not want to serve anyone. We left the empty restaurant, which is exactly what they wanted us to do. read more

This was by far the worst experience I've ever had at a restaurant. I am empathetic to the fact that there is a staff shortage nationally. But this was totally unacceptable. I've never done a Yelp review before but I downloaded this app just to do so, because it was that bad. The staff present exhibited a nonchalant and apathetic attitude towards multiple patrons. The wait times for even being asked what to drink, was 30 minutes. My chicken wasn't cooked all the way either. read more

This restaurant management is absolutely unprofessional. Their parking lot is connected to another business, but there are no signs that identify it as Applebee's parking. For someone who was visiting from another state, thee was really know way to know this part of the parking lot was for Applebee's. The manager and the operating manager stood outside picking who to tow and who to allow to park. Our car got towed and three other people had cars towed. However five others did not get towed. When I asked what identifies this lot as Applebees, they admitted that they should probably have signs. When I ask how they identify how they know people are in their restaurant, they refused to tell me. What's more suspicious, was when paying for the tow, only cash was accepted. When I called the police about the harassing behavior of the managers, I was told I was correct and then an employee called me a "white ho." Do not give this establishment your business. read more

Horrible delivery product. Ordered Tomato Basil Soup and it was delivered cold in salad dressing cups. Seriously? read more

Applebee's Grill + Bar - American Near Me - Memphis, Tennessee

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These wings are ass! I don't like it it taste like the wing was cooked in batter for a fish. The survey said very few words showed no respect and honestly in my eyes didn't deserve a tip read more

Bad management trickles down right to the servers. servers discussed who did and didn't want our table right in front of us. Bathrooms were terrible! Chips were stale to our spinach dip and when I told the manager.. he proceeded to tell me "how he knew for a fact the chips weren't stale". everyone walking around in steet clothes. No one LOOKS like they work here. Terrible experience. It sucks that it's so close to midtown, I expected better read more

The host was professional and courteous. The waitress was attentive and prompt. The ambiance was nice but the drink was not all that good.the burger was delicious and presented well. However, I didn't like it when another young lady began sweeping after we were seated at our table. read more

Literally the worst restaurant I've ever had business with. Terrible service and terrible management. They will have you waiting an hour for something that takes 10 min max. They'll also give the wrong order. Good is terrible. Good news though, if you're into a club atmosphere this might be for you. Music on level 10. read more

We walked in and was greeted by a host and then was told that they ran out of paper menus. Was seated quickly at a DIRTY table. After sitting there for 10 minutes, I asked the waitress for the table to be cleaned. There was a hole in the wall, dirty window, and the place just looked like a dump. Once we received our food it was HARD and lukewarm. So sitting under a heat lamp. The only good thing about my meal was the fries. Will NOT be returning. read more

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We went in and it was crowded they seated our group and started on our orders the service was a little slow seems like they may have been understaffed plus this was a very busy night. read more

Applebee's Grill + Bar - American Near Me - Memphis, Tennessee

Good location in Midtown. Pretty good food. The crowd mars the ambiance of this place. It can be rather...oh I won't say .....I'll let you gather your own opinion. Music is way too loud. read more

Applebee's Grill + Bar - American Near Me - Memphis, Tennessee

I probably may never come here again. The service and food were horrible. After being seated, it took over 20 minutes just to get our food; on top of another 10 to get the drinks back, not to mention that they were wrong. 2 of the servers were playing and eating while on the clock. overall horrible experience to say the least, and the food wasn't worth it. read more

Edited to add: I was contacted by a manager, Angela, who apologized for the bad experience. This prompted me to come back and give 3 stars instead of 1. I appreciate when someone cares enough to follow through. I went to Applebee's on Union Ave in Memphis (not sure why it says I live in California; I don't) Saturday, Oct 24 to get a curbside pickup; my husband and I both ordered the Bourbon street steak cooked medium with a dozen shrimp, got my son chicken tenders. Upon arrival, I called to let them know I was there for my pickup and they told me it was too cold and rainy for the employees to come outside so I would have to come inside the restaurant. It wasn't raining and it was 50 degrees out; additionally, I had left a tip for their trouble to bring to my car. I had paid for it on credit card, so they already had the tip when I got there. When I went in the restaurant, the server that gave me my food had her mask under her nose. Got home and our steaks were well done. No cocktail sauce with the shrimp which I paid extra for and the shrimp was cold. Son's tenders were tossed in a sauce, which we DID NOT request; he wasn't able to eat them. His fries were soggy and cold. This is the fourth time I have ordered curbside at this Applebee's and had to go inside to pick up my order. One of the other times (not this visit), when I had to go inside to pick up my order, the server could tell I was upset at the poor service and she told me "SMILE, HONEY!" For this visit (Oct 24 2020) I also put in feedback on the Applebee's website and almost a week later, haven't heard from anyone. Applebee's used to be a wonderful restaurant; been ordering the Bourbon street for years. VERY disappointed and disgusted that we spent that much money for our anniversary and it was this bad. read more

Worst service I've ever had. No joke our server brought one of the beverages out under their armpit because she had her hands full. We needed to wait for silverware and plates after the appetizer arrived. After asking twice for napkins we finished our meal without them. The server never stopped by to ask how the meal was and we never received a refill on the beverages or napkins. I will never visit Applebee's again or buy one of their gift cards for anyone again unless I do so to a sworn enemy. My only regret is that I wasn't able to capture this fine dining experience on video. read more

This the worst apple bee's to ever come to on union I ordered online and my order was suppose to be ready at 10:42 it is 11:30 and the worker saying it's gone be a minute on my order and I still haven't got my food I aso for my money back since I didn't get my food and had to wait long the manger didn't want to give me my refund the whole staff was unprofessiona. NEVER GO TO THIS APPLE BEE'S ON UNION you will be WAITING a hour in a half and they are very UNPROFESSIONAL. read more

we went to this applebees and the second we walked in we got dirty looks. we sat down and it took 10 minutes for a our server to get to us. It was 75 degrees in the restaurant plus the servers were rude. she finally came to take our order and we asked for two waters. we waited another then minutes and we finally got our water and when we got it we asked if we could get it to go since it was so hot and the serve gave us a dirty look and said mhm and walked away. we walked out before we got our food. while we were waiting the waitresses in the back were recording tiktoks and dancing on their phones. read more

Just because they are supposed to stay open until they close, doesn't mean they'll actually do it. They won't get your order right, and they seem to have next to no desire to be of service. Instead they will do what's easy for them. The customer is an interruption in their day. Serving you is not their priority at all. read more

Worst service, the attitudes of everyone even the manager were not acceptable. We waited an hour and never received our food, my son ordered a Marquita & never received it. The table was dirty. Everyone around us were getting waited on & received their orders. This place needs to be shut down or new management!!! read more