The food was terrible but I was also surprised at how bad the service was. The server (a guy) seemed so annoyed and unhappy to be there (i went at 10pm so maybe he was tired) but the service was horrible and the food disappointing. The prices were food but I should've just gotten frozen dinner from tops down the street, it would have been the same and cheaper read more

Applebee's Grill + Bar - This was supposed to be the pasta alfredo (more like mac and cheese with shrimp and broccoli) - American Near Me - Ithaca, New York

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I used to eat here a lot with my friends back in high school.. Last week, my mom and I ate here for dinner, and it was A LOT worse than I ever remembered it. I ordered a salad with pecan crusted chicken, which tasted good, but when I got home about an hour later, I had really bad stomach pains and I was sick.....can anyone say, food poisoning? I think Applebee's is generally overpriced and has only mediocre food. The salads used to be my favorite thing to order, but now that I got sick from one of them, I won't be going back!! Yuck. read more

Try white peach sangria if you like light alcoholic drinks if you're there. Also, the brownie bites are a good deal if you want a bit of desserts (only a dollar). The food is okay. But the staff are friendly and always welcoming, so expect to walk out of the restaurant pretty happy after your meal. read more

OK, so I hate to sound so negative right out of the gate, so I'll say it first; This Applebee's is consistent. Unfortunately, it's consistently disappointing. Consistently slow. Consistently making me wish that I ate elsewhere. I had a gift card for Applebee's, so my wife and I went to this location for lunch in early May, 2012, only to discover that they were "renovating" for two days, but offered us coupons for free appetizers upon our return. Turns out there's an awful lot of tiny print on those freebies, including an expiration date just a hair over a month from the date they were given to us. Needless to say, we didn't get appetizer's....on the house, or otherwise. We went on to order our lunch, and I ordered a Reuben sandwich with a side of onion rings. The food took a long time to arrive, and I recall that from a previous visit. The food was OK. Not bad, but underwhelming for sure. Not that I expected gourmet dining.....I knew where we were. I just wish it was as good as it could be. And offering customers who are turned away and cheap appetizer that they end up beating you out of anyway just leaves a crappy taste in my mouth. So much so that I will make a point of telling my father to please not buy me any more Applebee's gift cards. They are virtually worthless to me. I'll sell them on line, or re-gift them to someone I don't necessarily care for! Pass on this place......life is too short to eat here, and there are other, better places nearby. read more

I've only ever used the car-side to-go service, and I've never had to wait. Sometimes the food wasn't that warm, but I'd gladly take cold food over walking into the restaurant and seeing the knickknacks of local high school memorabilia littered on the wall. read more

I'll start by saying I'm not a fan of Applebee's. Was in town for a festival and for some reason staying outside of the downtown area it's pretty slim pickings when it comes to restaurants . Our party of 3 tried to another place first and they had a line out the door waiting. We tried to find another place via yelp but apparently it's closed . The sports bar was now a Chinese restaurant . We just wanted a place to watch the game. We ended up settling for Applebee's . The staff/ bartenders were pleasant and attentive . We each ordered an entree. My friend enjoyed his by saying it was the best meal he's ever had at Applebee's but followed with "that's not saying much" my other buddy order just a burger and he's not a picky eater so he was happy. My steak was over cooked and underwhelming. The fries were greasy very very greasy and undercooked . I even asked for well done and that didn't obviously happen. I was not surprised I didn't enjoy my meal as I've had not had a good meal there in probably 10 years. read more

The food was quick and tasty. Some of the people that they work there are cold, but some other though were really friendly and funny. The place is packed all the time so I don't really expect much from a packed restaurant, but they actually did a reallygood job. read more

We both had bourbon steak, mashed potatoes and salad. Food was very good and so was the service. Our only complaints were the cups of dressing was two small and we had a VERY difficult time trying to find the restaurant. read more

We are from Cali and have become accustomed to a certain level of quality and customer service. This AB is great!! Great food, excellent excellent customer service. The steak just melted in my mouth! Sweet potato fries were perfectly cooked, cheeseburger rolls dangerous! Piece-de-resistance is the APPLE CHIMI-CHEESECAKE (warm cinnamon baked apples, cream cheese filling, rolled in a fluffy pastry shell and served with homemade vanilla ice cream drizzled with Carmel sauce. I have had this dessert more times than I can count and I have NEVER been disappointed. Overall the experience was divine!! read more

My night was comprised of excellent service, milky peach moonshine, quesadillas and entertainment, and more dill than I ever thought fathomable. Bless you. read more

Absolutely terrible. Every time I come here they never have ribs. Always saying they have ran out. The steak is never done as requested and it's always cold. This place is completely unsatisfactory. read more

Feeble wait staff and full of excuses for waiting over 45 minutes for a weekday lunch - soup and a small entree - so had to leave having had only a hot beverage. "I told you our systems were down when you came in" was the snotty remark I got. Well, no, you didn't say that or I wouldn't have bothered. I understand that virtually everyone is dependent on "systems" today (I guess that would be computer systems), but honestly, the restaurant biz isn't that difficult -- get out a pen and paper. But the most distressing thing about this encounter is wait staff - like so many people around here - can't own a problem and take responsibility for it; they just make excuses, blame others and act like victims. read more

Dear Applebee's... why is everything lukewarm? Honestly your food tastes like you don't own a stove or an oven and you just toss everything in a microwave and bring it out in 30 seconds flat. I ate here out of desperation, and I regret it. I would have been better off eating easy Mac from the hotel convenience store. Never eating at another Applebees again. As I'm writing this, I already feel queasy. read more

I came for dinner tonight (April 15th, 2015) with my girlfriend and her mom. First off, to begin with, the service here in Ithaca NY sucked. The waiters where slow, grumpy and terribly un-professional. On my walk back from the restroom, I was hit with a broom, and kicked in the back of the leg by workers. I witnessed conversations from workers about how they have been drinking and how they don't want to be here tonight. My waiter alone was rude, but my time here was very very unpleasing. I will never find myself coming here for food again. read more

Very disappointing service. Took more than 10 minutes from being seated to get someone to take our drink order. Our waiter James was very rushed with us as if he did not want to have us seated in his section. It wasn't till we were finished with our meal that he even checked back to see if we wanted a refill on our drinks. At one point he came to the table asking if he should put in our to go order, which we had none, and he wandered away very confused. At the end of the meal he brought the check and said you didn't want dessert right and set the check on the table. The food was good, the hostess was very pleasant, the restaurant was not very busy. Unfortunately, this is not the first time I have had incredibly poor service from James. I have not been to this particular Applebee's in quite a while specifically because of This particular server, and I really can't see myself going back anytime soon. My schedule brings me into this area every Wednesday and I have to cross an otherwise favorite establishment off my list of dining choices. It's a shame. read more

i really like this place....and 2 for 20 deals....lol.....excellent services and hot girls there.......

A regular Applebee's you'll find anywhere else. I ordered a To-Go order, it came out promptly and tasted great. The bartender took my order and displayed great customer service by asking if I wanted something to drink and updated me with how my order was coming along. I'd come here the next time I visit Ithaca from California. I recommend this place to any Ithaca/Cornell visitors- can't really go wrong with Applebee's. read more

Bartender service in the afternoon was well below satisfactory. Brought my drinks promptly but then disappeared for while as I sat waiting to order while waitstaff passed left and right. Maybe they are more concerned about prepping for the dinner crowd that they don't need to worry about the mid-meal customers. read more

I had not eaten at Applebee's for awhile after being away for some time. I LOVED Applebees menu from a couple years ago. I was so looking forward to my return. I cannot begin to describe my disappointment when I opened the current menu. There was not one entree that appealed - none. As apposed to the old menu with too many good choices to name, including lower calorie options. If I had not been there today with a group I would have simply walked out without ordering. This was a new experience for me, as food is my friend and I am not a picky eater!!! (I don't usually order steak when out as my spouse's steaks at home are to die for, so can't comment on the steaks.) Sorry Applebees, won't be back, probably ever. read more

I'd like to start out by saying this isn't the first time I have been to this Applebee's, but tonight after work I came to eat dinner with my parents. The customer service was great, but the food not so much. I've come to realize that this Applebee's is just not one for consistency; one night you can come and the food be absolutely amazing more than you're expecting and another (like tonight) you'll just be disappointed. The hostess was right at the door, we were seated right away and our order taken 15 minutes later. Our waitress Lauren was great she had great energy, was smiling and was very attentive. We even asked her to change the TV in our view to the football game and she handled it right away! As for the food, my mother and I ordered the 2 for $25 my mother the double crunch shrimp and I the ribs. My father ordered a full rack of ribs as well (although we both had a different opinion on ours). My mom was very pleased with her meal except for the green beans which we felt had no flavor which was disappointing with the name "garlicky green beans." I was not please with my ribs as they were dry with little to no sauce with the name "double glazed baby back ribs." And this is where I say there is no consistency, I ALWAYS order the ribs when I come to Applebee's that's almost all I eat there and I have to say this is the worst they were ever served to me, there was barely and meat on them and like I said, dry, and on top of that they were not even a minute away to being burnt. My father on the other hand although I noticed they were dry as well did enjoy his, felt they were tender but did say that he felt they might have been over done. SO I am giving my visit tonight a 3 out of 5, with the customer service being what saved the night. read more