My daughter and I visited this whole location on Friday January @ 1pm after school. We were excited to visit this location because of the reviews on Google and the special they brought back for a limited time only. Parking is convenient and the plaza next to other businesses and we were greeted right away by the hostess and seated. Our waitress came to the table. She was very attentive and kind. We ordered two $14.99 special's all you can eat which we both started off with/ bbq boneless wings. Once our order is came, we were shocked on how large the boneless wings are, and was very pleased with the amount of sauce on the wings because previously at other locations, the barbecue sauce or the sauce. It was always lacking, but not this time.. The amount of wings sides and fries were delicious and we were able to order a second set and was filling. The waitress was kind enough to bring us a sample of the lemon butter Parmesan wings to try in addition to our barbecue wings. We would like to visit this location again for the special and hope the success and the size of the portions stays the same consistently. read more

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I came here for brunch with my family yesterday, and honestly... I wish we hadn't. The entire experience was terrible from start to finish. Our server, Rose, was extremely unwelcoming. She never checked on us, didn't bother to follow simple food requests, and acted like we were interrupting her day just by being there. Our appetizers arrived cold, and the rest of the food was just low quality and disappointing. Nothing tasted fresh, nothing came out right, and for the price we paid, it was absolutely not worth it. I genuinely should've gone to McDonald's -- it would've been faster, cheaper, and way better than what we got here. Super disappointed and won't be bringing my family back to this location again. Hopefully management steps it up, because this was unacceptable. read more

Stopped by the Goodyear Applebee's for lunch with family (4 adults, 2 infants), and it was a letdown from start to finish. The hostess ignored my request for two slings for the babies and seated us in a corner booth, saying we could "fit them in." Our server never introduced herself and brushed off a simple question about beers on tap with, "I'm not sure--pretty much anything we carry is on tap." And the ambiance was kind of dead for a football Sunday. Appetizer wings looked cooked in dirty oil. I ordered the sirloin with shrimp parmesan, mashed potatoes, and green beans (they were out of broccoli--on a Sunday). Steak was supposed to be medium but came out blue rare, swimming in butter. The server vanished, so we had to ask the bartender for help. Manager brought it back--still undercooked--and joked about it. They comped the meal, but the service and food quality were awful. No one seemed to care. read more

Applebee's Grill + Bar - Rare when requested medium. - American Near Me - Goodyear, Arizona

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Sierra's service was terrible. Started by waiting 10mins to get greeted, not the end of the world but annoying especially when it is CLEARLY not busy..at all. From there, she was inattentive. Multiple times she walked past us without checking on us, we had to stop her for almost everything we needed. Once we finished eating I had to stop her to ask for dessert, in which she took the order and left the dirty plates from dinner. After dessert I had to stop and ask her for our check...which she never came back for so we just left cash and got outta there. BIG THUMBS DOWN :( read more

The food here is pretty good and they have some good specials but the hostess never ever smiles. As the face of your restaurant, you think you would put somebody upfront who has a great personality and happy to see you. This is why they only got three stars. read more

Waited 30 mins after my food was supposed to be ready and it was terrible. Customer service was horrible. I will drive out of my way to go to a different Applebees if I ever want to go again. Thanks for the bad experience. Wish I could leave 0 stars. read more

I will never go here again. The food was not good at all. The appetizer artichoke dip was cold and the chips were stale and hard. I got the lime chicken with rice. The chicken was okay but the rice was dry and cold. The only good thing was my husband's fries. The place was filthy dirty carpet, dirty booth seats, and nasty bar area. The waitress was great she was the only good thing about the place. read more

Great food as always. Super fast service. And good service. Always love coming here when I get a chance read more

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This place is more like a nightclub. Loud music and not even in English. It's okay not to have a jukebox.

We gave Applebee's one more chance. The place was freezing. We switched tables so only one side was freezing. Food came before salads. Chicken small and dry. Burger with cheese sauce was not even close to advertisement. All around crappy. Off our list of places to eat. read more

This was our first time here and I guess there was a reason for that. When we walked in there was a ton of trash on the floor behind the hostess podium under the shelving unit - like they sweep around the shelving unit and just avoid under it. There was trash on the ground in the dining room that several waitresses passed many times and didn't even try to pick it up. It looked like the staff was short handed - so I don't fault them for being a little slow. The food was okay. We tried the sweet and spicy chicken sandwich and the whiskey bacon burger. Neither of them were spectacular - just average. I wont be back. read more

Waiter ignored us the whole time never came to ask if we needed anything else favorited other tables bad service

My family and I went to Applebee's for lunch today, and while my kids enjoyed their meals, my husband and I had a very disappointing experience. The kids' food came out first -- my daughter had the pizza with applesauce and my son had the chicken corn dog with yogurt and strawberries -- and they were happy with their meals. However, our meals didn't come out until about 15 minutes later, which is already tough when you're dining with little kids. I ordered the Shrimp Parmesan Sirloin medium but it came out completely overcooked and hard, with no pink inside at all. The vegetables were also a major issue: the green beans had no color and tasted overcooked, with an unpleasant odor, as if they had been reheated from the day before. It was inedible, and I sent the meal back. While the server kindly deducted it from the bill, I did not ask for a replacement since waiting another 15 minutes with two small children was not realistic. What made the situation worse was that the manager never came by to check on us or acknowledge the issue. For a meal that was both overcooked and questionable in freshness, I expected at least an apology. Overall, the kids had a decent experience, but my husband and I left disappointed. This location needs to pay more attention to food quality and customer care. read more

Needs updated: plastic glasses so cloudy you can't tell if they're clean or dirty. Slow service due to too many tables per server. Took a couple older ladies to lunch who were not thrilled with our bagged salad & soup or the outdated decor & vibe. Good stuff: French onion soup was edible, though mainly cheese. Server too busy for us to try dessert. Went to Freddy's for ice cream. Not coming back unless zombie apocalypse & they're the only place to hide. Sorry ABees, you were okay in 1990s...but 2024 isn't your thing. read more

Update: Tonight the steak was fantastic! Nice improvement. I'm impressed. Our waitress was Abby and I would be very happy if I always had her. I'm glad I gave them another try. Alright Applebee's challenge on...I upgraded you to 4 stats. The 5th start will only come from keeping up the good work. read more

Applebee's Grill + Bar - Dad's Birthday - American Near Me - Goodyear, Arizona

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Poor customer service didn't acknowledge I was standing in Togo and helped the person who walked in after me before me also when I had a question about my order she just walked away terrible service for a slow restaurant read more

So disappointing I'd give zero stars.. We walked in and waited almost 10 mins at the bar before the "bartender" get up from a bar table across from us in the bar area where Eli was sitting with her coworkers eating. The host was sitting there as well and did not get up to greet us at the door. In fact every front of house employee that was working were all sitting at the table together. We finally ordered and some of our food came out but our appetizer had not come to us yet so she told them to take it back. We waited few mins then our appetizer came out but the other food that followed was cold and not acceptable at all. We were here for well over an hour for 3 appetizers in total is crazy. I specifically came here for the 3 things that I ordered and was so let down by the food and the server was horrible on top of that! If you could run these cameras back as a business owner I would fire them asap as these are not people that I would never hire to represent my company. This place has gone so far down hill it used to be so much better than this and this is coming from someone who has frequented this location alone for years! read more

Normally love going to Applebee's, very friendly environment, service is always good, welcoming smiles. My table was very sticky, however. They did agree to wipe it off, so I can't fully complain. The shark bowl drink that was ordered was missing my gummy sharks, don't care if that makes me sound childish, they were in the picture and should have let me know they were out of them before ordering to make sure I still wanted the beverage, same goes for other drinks and food items. The cocktail also was not sent out with a cocktail straw, that had to be asked for. On top of that, the whiskey bacon burger I ordered was supposed to be 'pink' and have no tomato. It was well done and had tomato. What if I was allergic? God forbid someone comes in, asking for something similar, and they do that. BOOM, lawsuit. Our server was very kind, I know she was sent out with the disastrous stuff, she was very kind and helpful. The bathroom also had mold and rot on the soap dispensers. read more

Applebee's Grill + Bar - Well done whiskey bacon burger - American Near Me - Goodyear, Arizona

Well based on my experiences in another city, I can't beleive I'm giving Aplebee's a 5-Star review, but the folks in Goodyear earned it! Honestly, it's been years since we have dined at Applebee's. our local restaurant in CA. was terrible. The food was so, so and and the service was the worst anywhere! Well, we now live in Arizona and get bored with the same old restaurants, so we decided to give the Applebee's in Goodyear a try. So, we went out on a Friday night, and even though the place was fairly full, we were seated in 5 minutes. The first change I noticed was the modern music which was enjoyable even though I had never heard the tunes. That alone gave the place a more modern and trendy feel. Additionally, the place was clean and well decorated. The employees seemed happy and our sever Catherine M. was there at every opportunity. She and the other employees provided excellent service! I ordered the fried shrimp and my wife ordered a chicken salad. The shrimp weren't large, but very flavorful, more so than most. They taste like gulf shrimp to me which are my favorite. For dessert, we tried your mini cinnamon rolls. They were death by cinnamon, but what a way to go! Last, the manager stopped by our table to see how everything was. I appreciate that. It is a sign that he cares about his restaurant. I told him my story and he told me it made his night. I was happy to hear that. Anyway, you folks have earned my business back (at least in Goodyear).. I think you folks have really made some positive changes. Thanks you and see you soon! read more

Applebee's Grill + Bar - Nice Bar! - American Near Me - Goodyear, Arizona

Do not eat here the waitress Carolyn was very rude and discriminated against my family and I. When we asked her for lids for our to go cups she don't even hand them to us properly, dropped them on the floor, then she walked away. She didn't even apologize or nothing . She needs to be FIRED. No CUSTOMER SERVICE AT ALL. read more

Bad service bad food and my food was cold looked like its been sitting out the cheese on my pasta was dry and it took a hour for our food overall do not eat there read more

The Manager Andrea i believe was her name, was AMAZING ! she made sure that even when it was hectic/busy, that she made my son feel special for his birthday! 10/10 would go back solely because of her service! read more

If you love loud latino music you will LOVE this place. A dull roar would be nice.....trying to have a conversation at the table is almost impossible. Food was delicious. Part of my Prime Rib sandwich was on the plate instead of the bun. My fries didn't come out with the sandwich My wife and son had the Bourbon Street chicken and shrimp and it was delicious also. The service was great, would have been a 4 star rating if I couldn't have heard myself think or not have to raise my voice to talk to my son across the table. It's so dark you can barely read the menu or see if your food is cooked correctly. Ours was but had to use the flashlight on my phone. I like setting the mood but this was a night club atmosphere. Loud music and dark! read more

Applebee's Grill + Bar - My Prime Rib Dip with fries - American Near Me - Goodyear, Arizona

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Our first initial visit, we weren't sure if there was a bartender, as there wasn't anyone behind the bar. Service was sparse that day and we were extremely reluctant to go back. Since it was close to home, we decided to try again several weeks later. We went at a different day of the week and different hour of the day. We found it to be way more agreeable and more of an older crowd at the bar which was good for us as we are not a young couple but not grandparents. We also enjoy the touch tunes jukebox so we also have some say in some of the music that gets played along with the other patrons. We have since become regulars and are well known by all the bartenders and even made some regular friends on the barstools. The food is always good and the service has been on point with the wait staff, especially when Kelly is behind the bar. That girl definitely bust her butt. She never stops moving and even makes time to talk to you even while she's pouring or washing dishes, she takes the time to talk and listen to you. The only bad thing, is the bar is small and ppl end up walking out as there aren't enough seats at the bar. If I learned one thing, is always ask if there are drink specials. There are $2 beers and $4 house margaritas. read more

Fire Jordan - she told me to leave and go somewhere else because my food didn't look presentable . Jordan took my plate with her back and forth to get someone to look at it . McKenzie Christy Greg were all super nice and helpful Jordan went from 0 to 100 while she dragged my plate around with her . read more

Food was ok, service was good. We were seated next to door so it wasn't too comfortable, cold breeze every time door opens. Side note: drink glasses were dirty with food stuck on the inside. read more

This place is filthy! I literally stepped In a glob of mayo or tartar sauce at the end of the table I was seated. Nothing worse than that waitress or waiter that treats u like you're in their way.... . I'll order carry out from now on from another location IF I even go back at all. This place needs a thorough cleaning asap!!! read more

We both ordered the $9.99 chicken sandwich and fries special. At first we were advised that the special was over. After proving with internet add that there was no end date, the agreed to honor offer. We ordered the chicken sandwich. It was a giant breast piece battered and fried. Had no flavor, rubbery consistency and hardly cooked. Almost raw. We complained to manager who said that was how they make them. We paid Bill and left. Much better food at Bubbas 33 just a few blocks away. read more

Empty restaurant couldn't get table. Had problems here in the past. Must be a reason chili's is busy

Ordered the FOUR CHEESE MAC & CHEESE WITH HONEY PEPPER CHICKEN TENDERS. Chicken had no HONEY PEPPER SAUCE. Asked the bartender (server) where the sauce was and was given sauce on the side and CHARGED for the sauce! Also where is the Four Cheese sauce? On a positive note the beer is ice cold! read more

Applebee's Grill + Bar - FOUR CHEESE MAC & CHEESE WITH HONEY PEPPER CHICKEN TENDERS - American Near Me - Goodyear, Arizona

I had planned on stopping by here on Easter, but given how crowded the place was where I had dinner, I decided to have dessert at the other place. Well, after a mediocre dessert there, I knew I was going to have to come here soon. So, since I went out for dinner just down the street, I decided on coming to Applebees for their awesome dessert, Triple Chocolate Meltdown. Or, as I like to call it, Death by Chocolate. What a way to go! Yummy! read more

Applebee's Grill + Bar - Triple Chocolate Meltdown, after - American Near Me - Goodyear, Arizona

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I had been to this location once before like 2 yrs ago and my experience was horrible with the service but today I have had a completely different experience. McKenna was our server was the sweetest she kept coming back asking us how we were doing and making sure we know she was there! I loved it! read more

Food is always amazing. I was a little disappointed in the service this time. The hostess was not very outgoing, she barely made eye contact. No smile, no "welcome". When we called to ask about the wait time she said rudely that she "couldn't give that information out over the phone". I understand not having call ahead/ reservations but you could at least give an estimate. Additionally the website link for the waitlist was not w read more

The store was clean and the staff was over all friendly. But two stars because I am SHOCKED at what happened!!!! I ordered the cajun salmon with broccoli and mashed potatoes and a ceasar side salad. My food was decent, my salmon was not HOT but it was doable. My husband ordered fish and chips with Cole slaw and sub the fries for potatoes. The plate arrived and looked GREAT!!!! My husband was pleased.... he offered me a piece and he broke the middle and put his fork to me, the fish was freezing cold. No big deal except I had it in my mouth!!!! So we politely wave down a server to have it sent back. The manager comes by and apologized. The y left the dish of potatoes for my husband. A few minutes later a fresh plate of fish arrived with Cole slaw..... my husband began to prep his fish to his liking, I reached over and attempted to break the fish in half.... I couldn't. I was uncooked once again. This time I asked the manager to come and feel the fish. She was shocked. So of course my husband didn't want anything else but he did ask for a Ceasar salad. We received the bill..... the fish and chips was 13.99 and STILL ON OUR BILL! We wait for the server to return and informed her and told her she didn't know but the manager did. The manager took off $10 of the $13.99! I am shocked! My husband did not come here to eat a bowl of potatoes!!!!! This was PISS POOR and I will address the general manager! I have NO intentions on ever eating here again. read more

Applebee's Grill + Bar - Only $10.00 removed for the cold/raw fish and ships that was $13.99! We only had two plates of food not properly cooked! - American Near Me - Goodyear, Arizona

The second coming of the bowls wasn't was great. The first Southwest bowl arrived with ice cold ingredients, but supposedly the manager made the second bowl correctly? Does this mean he has to make every bowl? Or does this mean the cooks do not know how to make the bowls of which there are ten TV commercials running all day? Applebee's was exposed as a fraud and only good for bar food. read more

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My stars are for Adrian's service. No lie he alone makes my family's trip worth it. Friendly, professional, very up front, prompt, accurate with orders and all around just amazing at what he does. Ask to be seated in his section. I PROMISE you won't be disappointed read more

Honestly if I could I'd rate in the negatives. On February 25th we went there for my mom's birthday and from jump the door greeter was a problem. I'm not going to involve race but she was smiling ear to ear for the previous customers but when it was our turn we were instantly met with an attitude. She said it was a 20 minute wait in an empty restaurant (this is probably why everyone goes to the chilis across the way. If anything go there the vibes are amazing and so is the food and staff). Further on after we had been seated we waited 15 minutes before getting a server and this would have not been an issue if the restaurant was not empty. But when we were assigned a waiter he didn't even share his name or anything it was a 2.5 second interaction and he walked away. He did not have as bad of an attitude but he did procrastinate on some requests which again would be ok if the restaurant was busy. Fast forward to the food, it tasted old, stale, and burnt. The flavor was definitely not there. There was only one decent staff member and it was the lady who served our dishes. The wait time for the food was not bad, but the environment felt hostile and so did the staff. Also their bathrooms are NASTY. Overall it's best to dine with another restaurant or go to a different location. This place either needs to be taken down or hire better staff. read more

do not go to this place, weak service they all had attitudes food sucked all the meals came out cold. the spinach dip was watery as hell. service was poor. read more

Cool that it was open on X-mas and service was somewhat ok and understandable since it was a holiday. Went there to watch the game and just hang out. Got there and football was on all the tv's. Joe Flacco was playing Colin Kappernick in the superbowl...it's 2023. Weird. Manager refused to change the channel to the actual game being played bc they had a "no channel changing" policy. I attempted to bet him that the Ravens would win 34-31. He still refused even after I told him the game was played over a decade ago. Pretty sure my server didn't understand which is reasonable since she was likely in kindergarten when that game was played. Go there if you need to eat but don't expect to watch a game that's actually being played that day. Alex Smith is probably the only person that would want to watch that game. read more

Me and my husband decided to give this place another chance since we had $60 gift cards from Xmas to use. BIG mistake :( We met up after work, he was there first and had ONE beer and i showed up shortly after, ordered one drink from the bartender. Mind you there was literally about 5 people at the bar and maybe 5 tables occupied. Another table of 4 sat next to us about 15min after i got there and one other guy on the right side of me. We asked the bartender if we could get our app order in and she responds, I'm getting off my shift but so in so will be right with you. (the waitress was already taking the table that came in after us orders) We were not addressed ONE time by any of the staff in that place. uuuhhhhgggg (needless to say, 30min in we were beyond frustrated) we counted 5 wait staff a manager, assist manager and greeter girl. NOT shitting you, they ALL disappeared in the back for a good 5min... We called the manager over with our check, and asked what the deal was with this poor service and recommended some serious re-training (All he said was sorry, heard) REALLY???? Place is a joke and needs closed down. read more