I was sat promptly and that's where the good service ended. I ordered a cocktail, didn't get it til I was halfway through my mediocre at best meal. I had the all you can eat Shrimp, my plate was literally plopped down in front of me with 6 shrimp and like warm fries. No cocktail sauce, no ketchup on the table, no coleslaw was brought with my meal. I had to ask for it. Got the ketchup after I asked, never got the cocktail sauce. The server seemed overwhelmed. Tables around me got their food sporadically. One person's got their meal, the other person did not for about 15 minutes. Had to ask for drinks, silverware....NOT GOING BACK TO THIS ONE EVER. read more

Applebee's Grill + Bar - This is what was plopped down in front of me - American Near Me - Freeport, Illinois

SUMMARY (And this is it): "Greeted" by a work zombie with a cleaning rag in one hand who grabbed our menus without saying a word, walked us to our table, placed the menus down on the table, and walked off. 10 minutes later after several attempts to waive someone down, we left. 0 stars. I get why this AB's is rated so low. read more

Applebee's Grill + Bar - 2 for $22 and up menu 10/2021 - American Near Me - Freeport, Illinois

I haven't been to an Applebee's in about 25 years. The moment you walk in, you know it's well managed. Staff is very polite and they're very attentive to the customers needs. Very clean. I had the Southwest chicken bowl. Came out hot and fresh, and very well seasoned. Our server was very kind and went the extra mile. Very reasonably priced. Definitely a return trip. read more

Stood at doorway for 4 minutes before being approached. Store not busy, about 8:00 ish, Wednesday, January 18th. Meal was acceptable, waitress had hard time keeping our drinks going. Another employee on personal cell phone while wiping tables. Seemed like whole team was out of sync. Pretty much a disappointment as a whole for the supper experience. I'd say there needs to be more training needed. read more

This was the WORST experience ever!! The service was so slow. Waited 15 to get drinks!! Hostess was walking around texting. Dirty floor and sticky table!! Burgers were SO greasy you couldn't eat them. Caesar dressing was so sour...thinking it was expired!! No football on the TV ... it was not busy enough to justify being so slow! 0 stars read more

The wife and I each had an order of chicken tenders on November 19th at 6pm. By the time we got home both of us had tremendous stomach cramps which blew out to full blown salmonella. We have been sick for days and just today are getting back. What a terrible expierence. Clearly something wrong in this kitchen. Hygiene, cook surfaces, bad chicken oh my! Ruined me for Applebees for life. read more

They won't hesitate to blame timing on the app. The app said the order will be ready at 7:12 I show up 5 minutes early called notified just as instructed. Here I'm watching others come and go wondering why my app order is not ready. 7 :30 still waiting called again and am told 4 orders ahead of me. Well shortly after tapping post. The food arrived. The flavors were right the textures were good. The service from the human was polite. I think the delay constitutes a different issue but the food was good enough it didn't make me sick. The onion rings were good (drain a little). The fries were alright. ( Drain a little)The ribs have a light rub fully cooked no smoke ring. The ribs were supposed to come with fries. The only fries I got were the full-size order. The ribs were checked for fries. I don't believe I should be made to feel sorry for them at $40 a plate . This new practice of a guarantee before the service. Ok. But I'm glad I didn't this time. read more

Servers were excellent and they were all very polite. My pasta was watery the first time but they were quick to get me a new one and didn't charge us for the first. Good management and a solid effort in a situation where there is such a staff shortage. Service as great as this is why we keep coming back. read more

Josh is the best bartender I've had, great service, great attitude, great atmosphere all round. Would definitely recommend coming!

No stars should be a choice. Seated immediately. Waited 30 minutes for 2 side salads. Had to request again for the ranch dressing originally ordered. The dressing had been severely watered down. Husbands dinner arrived 10 minutes later with watered down cheese flavorless chicken, and no bacon in the dish. Waitress explained my burger was delayed and didn't want his dish to get cold. Minutes later she came back to say it would be another 15 minutes on the burger. Canceled the burger. Needless to say we won't be back. Sad to say this Applebees was our go to twice a month before Covid. read more

We love Applebee's and ordered dinner to go tonight. I was given 4 bags and a drink. When I looked at the receipt I noticed it didn't have my name on it. They took all the bags back into the restaurant and I still had the drink. About 10 minutes later, a woman came out with the same bags and said they were mine, but it had the wrong receipt on it. Okay great! So I can go now? Yep... but I was reminded when I got home that it was 2 drinks I needed to get! Oh well, I lost out on that $3.00. Make sure you get everything you wanted. read more

My food was horrible. I don't know where to start. It cold and not even cooked . I will be taking this home to my dog . read more

Applebee's Grill + Bar - American Near Me - Freeport, Illinois

I've always been impressed with my visits to Applebees. The service is friendly and fairly quick. The food is always great and they have so many options. Would definitely recommend. read more

I don't personally recommend this place, I went to Applebee's and I got food poisoning. I only gave it two stars because the people who worked there were nice. read more

We usually like Applebees.My husband had his first and last burger there tonight. It was supposed to be pink in the middle, it was not. He said the meat was absolutely tasteless. read more

Don't recommend eating here again food was nasty chips were stale also steak wasn't cook correctly this place is horrible

I'm only given two stars because the bartenders were nice. I had one beer hung out for little bit then ordered my food and hour later I received my food which was the beef brisket tacos. They came out cold of course and definitely weren't worth the $10. The staff fight amongst each other constantly and the manager yells at his employees in front of customers, very unprofessional. The bathrooms are very very small in the men's room. I would pass by this place if you have a chance. read more

I had went there last night after the trapping show was over at the fairgrounds. It was packed and took a couple minutes to be seated. That didn't bother me at all as it was 7:00 pm. The waitress was very nice. There were four of us going. The food was came very fast. I had gotten the Thai Shrimp Salad and iced tea. Which was the best thing for my pescitarian needs. It was amazing but if you're not a fan for spicy foods I recommend the dressing on the side. Person #2 Got the Serlion, medium rare. They were very pleased with it, the steak had been cooked to near perfection. Person #3 Got 'Fish and Chips' and he had said it was the best he had in a while. Everything was amazing, it came with tartar sauce (optional). Person #4 Got Mozzarella Chicken and sangria. She had said the sangria was weak and tasted like it had nothing to it. She said the mozzarella chicken was very good and better than she had expected. read more

Applebee's Grill + Bar - Thai Shrimp Salad - American Near Me - Freeport, Illinois

Don't get me wrong - the food is good, but more times than not, it takes forever to get it. My family and I once waited over an hour to get our food.. Not to mention, it's not guaranteed you're going to get what you ordered. For example, when my mother gets steak, she always orders it well done. However, every time she cuts into it, it's medium at the most, sometimes even rare. Most of the time, whoever is waiting on you is friendly and helpful, but you don't always get that either. Sometimes, whoever is waiting on you is really rude and unhelpful - so much so that you question why they were hired in the first place read more

I don't recommend this Applebees. I can't speak for all Applebee's restaurants but this restaurant is extremely slow. I ordered a carside to go order and waited in for an hour for my order. when I went in to check the order I was told my food was no longer there and they have to read cook it. Don't go to this Applebee's it's not worth it read more

Waited for the food way too long....I Got a steak and frys, the juice was a pool on my plate, soggy frys, yuck. Wasn't very hot, considering the wait. We also Got a kids burger, it came on a giant adult plate by itself....super hot. Weird. Pretty over priced for what we got. Pretzel with dip appetizer was good....Probably won't go back though read more

You know what you're getting with Applebee's, so I won't waste time writing about the food (which is decent, but corporate-y). I've been to this location twice and had good service each time, which is always pleasant to get from a chain restaurant. read more

Other than the fact that it's Applebee's... They have $5 appetizers after 9pm, they're open later than most places on weekdays and the service is good. read more

We often splurge because the Parmesan shrimp sirloin is our favorite. However we just sat in the parking space for curbside to go for 10 minutes as we watched two hostesses through the window stand and talk. My husband finally went in and said we had an order to go and the hostesses both said to "go to the bar." He then told them we actually had curbside to go and they looked at him and said "sorry." He proceeded to walk to the bar and get the food and he stood there for three employees to finish their conversation to acknowledge him. Said to say it's hard to pay that much for a steak and have service like that. If they ask on the phone if you would like curbside to go then someone should have been paying a little more attention to the customers instead of on a private conversation. read more

My work often orders from Applebees so one night when they were ordering I ordered the chicken wonton tacos at the recommendation of a coworker. When the food arrived there were shells, sauce, coleslaw, but no chicken. I called about it and was given the manager who was very apologetic and offered many things as compensation if someone could come back and pick up the chicken. I said some coupons for something free would be fine. He told my coworker to ask for him personally when she arrived. When my coworker returned she had an envelope with 2 coupons for a free appetizer with purchase of an entree. She also said the manager never came out to talk with her. I've never been a huge fan of Applebees to begin with and this definitely won't help. I know it could've been worse but for how apologetic he was over the phone, I wasn't impressed with how it ended. Won't be eating there again. read more

I had dinner at Applebee's tonight. The salmon, which was really great, sweet potatoes, Cole slaw and two glasses of wine. I ordered the house Chardonnay. When the check came I had been charged $11. 75 for each glass of wine - that's $23.50 for two glasses of the house wine. The waitress said you'd recently changed the brand of the house wine and this was the new price. I should have simply refused to pay for it but I was too shocked. I like Applebee's but I won't be back. Look, all you apple decision makers, it's not in your best interest to get greedy. read more

My experience at this restaurant was that of an enjoyable one. The atmosphere here is great with pictures of the local highschool athletics and music that is appealing to everyone. My server, Jeff, was a server that I would typically expect in a very pricey restaurant. He joked around with the members of our party and was very quick with drinks and the delivery of our food. The food wasn't bad but it wasn't great. They had all the TV's on the different games that were going on. Overall my experience at applebees was that of a good one and I will definitely be a return customer. read more

Had a horrible experience here last night. First, seat and table were so wet I was shocked when I sat in the booth. Ordered a steak medium and was not even warm inside. Sent it back. It returned when we were done with our meal. My husband was nauseated all night. Oh, didn't care for the tasteless onion rings either. We will choose Cannovas next time. read more

Good food, happy environment, one of the few food chain restaurants in Freeport. Always the best choice for getting together with friends. $5 appetizers after 9PM is a huge attraction. read more

The food is at best average. The service mediocre. The prices high. If it wasn't one of the few options in town it would probably be out of business. read more

It's Applebee's so it's pretty average American Cuisine but in Freeport it's one of the only nice places to get decent priced drinks and apps from 9 p.m. -1 a.m. read more

Such a good family place time and time again. I feel like this is a good place for a casual family dinner but also a good spot to do like Mother's Day or other family holidays and stuff. You can just like rely on the quality and people being nice. read more

Freeport needs more restaurants like this! Applebee's in Freeport has always been consistently outstanding in their service and quality of menu offerings. Sure, it's a chain, but the surroundings are always warm and inviting, and they usually hire outgoing, energetic people for their staff. I highly recommend this Applebee's in Freeport! read more

This place is disgusting and over-priced. My 12 oz steak was the size of a deck of cards and my "mixed vegetables" were a stem of broccoli. The bill for four people, no appetizer, was over $100! save your money. read more

Had a gift card we needed to use. We haven't been to an Applebee's for 20 years and we know why. The waitress was anxious for us to order even tho we told her we weren't familiar with the menu. We ordered mozzarella sticks that someone handed us over the partition instead of serving it to us. They were ok. I ordered the shrimp and when we were finished with the meal I had a pile of breading on my plate....looked like I hadn't eaten anything. My husband had the lime chicken and it wasn't anything special. The rice on his plate was hard and dry. Unfortunately we didn't use up all of the gift card, so we may have to go back. Ugh! read more

It's what you come to expect. Good! Temp cold. Service good, but slow.

I can't find a bad thing to say. The food is excellent,the wait staff friendly and efficient.The prices are reasonable.Great menu selection.It goes without further comment,my favorite restaurant. read more