Food - 6 out of 10 Service - 8 out of 10 Ambiance: 5 out of 10 So far it's good. Normal.. good food.. good deals.. alright spot read more

The wait time wasn't bad. I used the Yelp app to reserve a time. The food was actually amazing, especially the wings. Im picky with wings being too breaded but these were tasty & soft with some crunch. We left our glasses there & the server found them & held them for us !! read more

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Camila have beautiful smile with excellent service. I gave 5 star for Camila. The grilled chicken is bit too salty for me. I take home and will use it for fried rice or noodles. read more

Applebee's Grill + Bar - American Near Me - Elizabeth, New Jersey

After a long day, my family and I decided to stop at this Applebees after we have not been to Jersey Gardens in a long time. It was around 8:30pm on a Saturday and our party of 5 got seated right away. This location was decorated like all others, with different high school banners surrounding the tables. Our waiter was nice but he forgot our table a few times. Considering it was not too busy I was surprised. We ordered the 2 for $26, which was the wings, and 2 burgers. We ordered another combo of this but replaced it with spinach dip and the meat and mashed potato dishes. We also ordered a rack of ribs. In another location a 1/2 rack is an option so the whole rack option surprised us. The chips weren't as fresh as we would have liked but the dip was good. The chicken was good. The burger was also good but the waiter asked us how we would like the meat and just ended up giving us the same well cooked burger. When asked about which burger was medium and medium rare, he said he didn't know and just shrugged it off by saying I don't know, the chefs cook it all the same. We were unsure why he would ask this in the first place if they are all cooked the same. Getting the bill required a bit of a chase, as our waiter was no where to be found and the other waiters said that he had to be one to ring us up. They had a photographer going around saying that she was offered free photos, but we declined. read more

Applebee's Grill + Bar - American Near Me - Elizabeth, New Jersey

Wait was about half an hour and it seemed to go pretty quick. They were giving us a high table but asked to be switched because we needed a high chair. Waitress was nice and she informed us she was new. Drinks were good, had the Bahama Mama. Food was good but they seemed to be a little short with the fries which usually isn't the case at other locations. Either way food was good. It was a pretty busy day so everything was taking a bit long. Bathroom had a broken baby table so that sucked because I needed it. read more

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Busy place ! Drinks and food were great but the service was busier with her phone ! Customer service not great

So good i love it but waiting for a while sometimes kills the vibes just being honest

A typical experience on Applebees. food was good and stuff was friendly. nothing special

So we got seated, no wait time. We waited for half an hour and had to tell someone that we haven't been spoken to, not even offered water, nothing. After that misunderstanding, we had exceptional service and the food came out relatively quickly as it was picking up. The Caesar salad was alright, the quesadilla burger was amazing and the fries were so good. I asked for ranch as my sauce. That made the fries absolutely incredible. The music was very loud, but we could still hear each other. Because we waited so long to get any sort of acknowledgement while staff members were standing around doing what seemed to be nothing for more than one period of time, I'm giving this rating a 2. I do think they rectified it pretty well, but it is something that never should have happened in the first place. read more

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I love most of the bartenders specially Britany food is very good appetizers very good as well love Applebees

I had a terrible experience yesterday at Applebee's Elizabeth.. I used to love this place.. All you can eat is scam.The the servente took time for the food being served... money lost!! read more

Rude staff so disinterested and unmotivated. Sat down and went over ten minutes without anyone coming to even greet or offer a drink. Leaving I commented no one would come to the table and the front greeter just said, "oh," as I walked out the door. Heard the table next to me complaining of their food while I was trying to get some attention. read more

Inside the jersey mall. Holiday time, gets very busy. Long line. So I ordered to go. Took only 10 minutes. They have a special deal, burger & fries or tenders & fries plus a large drink= $17. Food is solid for what it is and hits the spot after a long day of shopping & walking around. read more

I got a table and the servers ignored me for 20 minutes. Not one of the 4 servers that passed my table had the decency to say I'll be right with you or even give me cutlery. I had the menu so they knew I had seen it. I left right on 20 minutes. Unprofessional. read more

Me and my daughter visited this location at Jersey Gardens Mall as we were shopping , this location has to be one of the biggest I've seen that's actually still open since the pandemic. The service was amazing we had one of the best servers on duty that day. She was amazing attentive and alert the whole time. I'll be sure to return when I'm back out that way shopping again. read more

Applebee's Grill + Bar - My daughter reading the menu trying to figure out life. - American Near Me - Elizabeth, New Jersey

Worst experience ive ever had we had a table of 4 we got sat fairly quick, But it took are server 45 minutes to attend us in a empty area we had to call over the hostes for are server to even come to us, once we ordered, The food came out before the drinks like how is that possible!?, Are server had no attentiveness didnt check on us once mind you the place is empty, then we got are drinks basically when we were done with are food but heres the best part only 3/4 drinks came and it took 20 more minutes just for my drink to come out we were already completely done with the meal i had to take the drink to go overall bad experience dont recommend this Applebees to anyone STAY AWAY!!! read more

Good food, if i were rate the service, it's definitely a 3 star! They took too long with the food and food was cold

My favorite thing here is the cheap drinks ! If I'm going to eat I always go with the oriental chicken salad with crispy chicken (I don't like their "grilled" chicken at all) I also like the wonton tacos ALOT! Recommend to go to the bar area for happy hour....you won't regret it! My bill was $40 for 2...we each had 3 drinks and food! read more

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This was our first visit back in a couple of years to this Applebee's location at the Mills at Jersey Gardens . A young lady that greeted us was pleasant and our server Brittany was great and very patient. The restaurant's appearance was clean and social distancing measures were in place where the menu was retrieved by a QR scan. Our visit was at 1115am on a Sunday however, it so happened that we were ahead of the lunch crowd and at one point had the restaurant to ourselves. My partner, his family and I had the 8oz top sirloin with string beans, double glazed baby back ribs, 4 cheese Mac & cheese with grilled chicken and classic broccoli chicken Alfredo. Our meal came out warm as the selections were well prepared and tasty. The price was decent as always. Our server was very accommodating. So if you're in the mall and it's lunch time I would come here with a small group. read more

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Conveniently located inside jersey garden mall. Perfect for a quick sip and eat , after a full day shopping inside the mall. There is a separate bar area for a quick drink . Wish the service was faster near the bar area. Drink and food was good though . Had a boneless wings and they were good. Lots of parking outside . Not much of social distancing rules within the restaurant. Overall a good time... read more

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Honestly, did not expect much from this shopping mall restaurant. We were seated promptly and server came and took our orders, everything was fine. The appetizers came and we had no silverware. Had to ask server for them. Waited about another 20 minutes and the entrees arrived. I got the steak and that's when I realized she never asked how I wanted my steak cooked.......it was cooked almost well done- there was like a tinyyyy pink part. But again didnt expect much they probably would've overcooked it even if i asked for medium. I also asked for the two sides to be mashed potatoes and fries cause I hate the soggy broccoli. But....it came with the broccoli. She was super nice about it though and brought out a small plate of fries for us quickly. We payed on the little touchscreens on every table which were super convenient! read more

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Really disappointed and disgusted with the service this time, My waiter did not get my order right being that he never wrote down how we wanted our food .when I was ordering the food he got my whole order wrong my husband wanted his steak medium rare and I told him that I wanted my burger well done and he brings me this disgusting burger rare with blood that was all on my burger bun I was so mad and disgusted that I didn't even bother to even tell him anything because at this point I just wanted to leave. Very disappointed due to us being frequent customers of Applebees they need to make sure that their waitresses are writing down the way we want our food, because this was a horrible experience burger straight to the garbage. read more

Applebee's Grill + Bar - Classic Bacon CheeseBurger - American Near Me - Elizabeth, New Jersey

I came while shopping the day after Black Friday and the mall was crowded but the service here in Applebees was great

It had been years since we were "eating good in the neighborhood" so when we came across this Applebee's, we decided to give them a try. There are lots of 1 and 2 star reviews here but our experience was "A-OK". We were here on a weeknight around 5 p.m. Our server was prompt in getting to us plus he was polite and efficient. For dinner, I ordered "cedar salmon" which consists of: "maple glaze" and comes with 2 sides of your choice. I chose baked potato and roasted summer veggies. Surprisingly, the salmon was properly cooked, tender and moist. The maple glaze didn't really register, though. The summer veggies were nicely grilled. My husband ordered "fish and chips" which comes with fries and cole slaw. He liked it all and had no complaints. Our son-in-law ordered the 6 oz. top sirloin and got broccoli and mashed potatoes for his sides. He enjoyed his dinner and said his steak was cooked to the requested temperature. Our food came to our table in a timely fashion so no complaints about the kitchen. While our food didn't have that wow factor, it was just fine. We would consider going once more if we stay in the Jersey Gardens area again. read more

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Going out to eat during the pandemic...employees had their mask on at all times, every other table was kept vacant for social distancing, tables were getting disinfected in between customers, utensils were given wrapped in a napkin and inside a plastic bag, you had to scan menu on your phone (no paper menu) and food took a little longer than usual. read more

Applebee's Grill + Bar - Oriental Chicken Salad - American Near Me - Elizabeth, New Jersey

Good customer service, good people skills, food was hot, good atmosphere, and well kept.

Decent place next to Jersey Garden outlet. Price was decent. We had some bowl stuff for lunch. We ordered chicken with mac/cheese and another with some sort of chicken dish with rice and vegetables. Both were both delicious. I have been to this location couple times in the past and never had an issue. Waitress are always friendly with good service. I would definitely return again. read more

Applebee's Grill + Bar - American Near Me - Elizabeth, New Jersey

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Come with low expectations and you will be fine. Located in the Jersey Gardens Mall, Applebees is convenient for hangry shoppers that require something more than fast food which includes an alcoholic beverage post holiday shopping. The food is very basic. Chicken & parmesan pasta was fine. Chicken, French fries with flavorless broccoli, meh. My margarita sat at the bar long before it was brought to my table. read more

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The service won me over here! Our waitress Shalalala truly our did herself. From the minute we sat down she was highly attentive and friendly. We had questioned her about a paste that was recently changed in the menu and she was knowledgeable as to what it was changed for. This waitress was honest with choice preferences and we truly liked that. Furthermore we express how we were in a rush due to movie tickets we purchased next door and she assured our food would be our on the along with the bill. She also came by sufficient times to assure my family and I were good. I got the chicken tender and fries since we were in a rush. Can't really go wrong with that choice. It was cooked just right. Bartenders were on a roll. My frozen margarita and husband's drink came out quicker then expected. Totally recommend people to come here before heading to the movies. read more

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PROS: This Applebees was conveniently located inside the mall which makes it easy to just shop and then eat. that being said if you were just to come to the mall to eat at Applebees there's tons of parking too. The staff is nice and the place is clean as well. CONS: The place was smaller than the average Applebees which wouldn't make this my first choice to go to incase of crowds OVERALL: If you're in the mall and it's lunch time I would come here. If you're home and you want an Applebees styled restaurant than this place may not be the most suitable depending on the crowd read more

Horrible service, waited 15 mins for a lemonade refill! Servers unprofessional! Will not recommend this place!

a. I was not too satisfied with my experience with location. The waiting time to sit was a bot excessive giving that the place wasn't even fully seated. I got over it once I saw they were short staffed but it was hard to make the short staff excuse stick with the slack service. We were seated and waiting awhile to get a menu and then even longer afterwards to get our beverages. Our waiter ended up forgetting two of our drinks, sent appetizers to our table that we didn't order and double charged us on the bill. Thankfully Applebee's, well at least that location, puts a QR code on the receipt that allows you to pay the full bill online. So we were able to pay the bill and simply go. It took so long for the waitress to acknowledge us I didn't want to bother with giving her a card so she could take her time to bring it back. read more

Applebee's Grill + Bar - American Near Me - Elizabeth, New Jersey

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Stopped to eat before going to the mall, was pretty average. Staff was extremely friendly and wore their masks. The place was surprisingly crowded and busy for it being a pandemic. Food was good, nothing spectacular but we also ordered quickly to get shopping. Would go back on a less busy day just for friendly staff. read more

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This place is your run of the mill chain restaurant.. same as any other pmace.. just wanted something quick after some shopping. Place looked like a mess. Wait staff not too attentive.. hostess was to pleased to seat us or anyone elae.. looks like low moral in that placemm had to ask for silver wear .twice even after the food. Came. Overall experience .. this place is has to be one of the worst service compared to others.. not repear read more

Applebee's Grill + Bar - American Near Me - Elizabeth, New Jersey

On a Friday night just as the mall closed it was a 10m wait to get a table for 2. Estimated wait time was accurate. Bar seating available. Very busy and loud fast paced environment. Waitress was friendly. The food came quick. Plenty of TVs. This location doesn't offer the late night half price appetizers. read more

Applebee's Grill + Bar - Crispy Cheese Bites - American Near Me - Elizabeth, New Jersey

Doing some early Christmas shopping and this was not the place to go for a quick dinner. Service is slow. Server can't handle her section. Must be new. Ordered a steak medium and it came out well done twice so the cooks definitely don't know how to cook. Will I come back. NEVER!!!. It's slow and they can't handle the flow of business and looking at dirty glassware on the bar is not appealing at all. read more

Applebee's Grill + Bar - Chipotle Fiesta Lime Chicken - American Near Me - Elizabeth, New Jersey

Once in a while there are places you go and realize, there's a reason why it gets consistently horrible reviews, and yet you end up going because you're kind of a captive audience. Jersey Gardens is one of those malls where you really don't have a lot of food options if you're not in the mood for something in the food court. So you're stuck with either Applebee's, Chili's or Johnny Rockets. The other day we stopped by here and realized why we actually never dined here after all these years. First off we were greeted by a rude hostess who for some reason tried to dump us in a tiny two seater table IN A COMPLETELY EMPTY RESTAURANT. We politely asked for a larger table and she gruffly put us in a larger table, but not without an eye roll that she made no effort to hide. Classy move. Maybe management should reconsider hiring these kind of people to work as hostesses. Our meal was fine and the food was average as you'd expect from a place like this. During our time there, our waitress was ok though she was hard to flag down as we didn't see her very often. At one point we asked another waitress to see if she could help us. The waitress looked us dead in the eye but completely ignored us. Another classy move. It's nice to see such stellar service here. Later on, we finally flagged down our waitress. We pointed out that there was a sticker/label still affixed to a piece of red pepper in the salad. She picked up the plate and said "ok" and walked away. While we weren't expecting anything in return, we were surprised that we didn't even get an apology about the food issue. Long story short, this place is the epitome of a poorly-trained/poorly-run establishment that screams "we don't give a shit". There is no effort in trying to make the customers satisfied or give them any semblance of an enjoyable experience. This is what happens when you're one of a few sit-down-options in a consistently overcrowded shopping mall - you know you're going to get hungry customers anyway, so why bother even giving a crap? Long story short, this place is as disgraceful as others here pointed out. Even for a chain restaurant, the service is laughably bad. You're better off eating a pretzel or something else to tide over your hunger in favor of eating in this joke of a restaurant. read more

Our flight home was cancelled, and we were stuck in Newark, New Jersey. We didn't know the area but when we couldn't get out on Saturday, I looked for a new hotel to stay at that was close to anything within walking distance. We found this Applebee's at The Outlet Collection: Jersey Gardens. There was a little confusion at the host stand, but the hostess said 15 minutes, and it was actually 5. We were given a table by the bar and in front of the kitchen doors, so we got to see the food coming out. Some of it looked really good and some just average. Our server, Ibn, stopped by and said he'd be with us shortly. I didn't realize how deep the restaurant went. We ordered two glasses of the Shiraz and fried mozzarella sticks. It had been a while since we've eaten these gooey fried sticks that are not good for you but hey, we're still on vacation. We also asked if they sold the wines by the bottle. The only red we could get was a Cabernet by Cupcake. I've seen this label, and the $30 price tag seemed steep considering you could buy this at Trader Joe's or Costco for much less, but we wanted wine! I don't think people order bottles at Applebee's because our server said he'd never opened a bottle before. The bartender ended up doing it for him. He: I'm just going to make a mess, so I'm going to leave it here for you. Luckily I still remember my food service skills...LOL! I ordered the Napa Chicken and portobellos. It is a very healthy dish with zucchini, purple onions, and red bell peppers. I just wished the mushrooms were sauteed longer. The partner had the honey peppered sirloin which was tender and easy to cut. We did have to wait awhile for that bottle to arrive, but again, I don't think most people order bottles. Overall, it was a very nice dining experience. A couple of the managers came by to ask how everything was. Did we look like corporate? LOL! I can see how things can get a little chaotic, but all the workers we encountered were friendly. We didn't encounter anything the other reviewers experienced. Maybe we had their best server. With not that many choices for us to walk to, this Applebee's was worth coming to. read more

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Waited at my table with my daughter for over 10 mins. I asked the busser to grab the manager for me. The manger came over right away, she also came back to ensure our experience was going more smoothly. She is appreciated. The manager also took my order. My food came before my daughter food. For it to be early in the day I didn't anticipate bad service. read more

This is the worst Applebees! I have never been to such a ghetto restaurant! They shorted the kids plate of Kraft Mac and cheese! Come on, the box cost .65 and they split it in half! When I asked to speak with the manager he should've rectified it by making another one, and he told me that he would make another one for $4. We left and I will NEVER go back there again read more