Dropped in for lunch and use my Applebee's Gift Card, being from SWFL, I Love that southern hospitality. Great service from our waitress Kristina. Our lunch hit the spot , great staff and the manager stopped by our table to make sure we were taken care of. Will return soon. read more

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The wait was a little long, since Covid isn't such an issue, staff shouldn't be so short. Our waitress was wonderful, she did the best she could with all the other tables she had to serve. The food took a little while, but it wasn't a big deal. Our steaks were great, our sides were a little cold, but not too bad. The first round of drinks was perfect, the second round was too much whisky and not enough flavor. The music wasn't as loud as it is in most places, the tvs all had games on. Over all it was a good experience. read more

I ordered a pick up order tonight. The app said my order was ready on time. I live .55 miles from the restaurant. I get there at the pick up time. It's busy. I go inside to let them know I'm there. My pick up time was 7. I received my food at 7:45. I sat there trying the be patient. The guy that was given us our orders asked me for my name again at 7:45. He said, oh, it's right here. We're just waiting on ice cream. No, I'm sorry for the long wait. He only said have a nice night. It takes me 3-5 minutes to get home. My food is completely COLD!!! I also ordered extra sauce. Nope!!! There is none. A waste of my money & time. read more

Service sucked rude server out of town friend order a stake took over 1hr to get food at that point we had to leave told us they was going to comp his stake and than put it on another friends bill rude as hell this place should never shut down read more

It's okay. Very standard Applebees. Service has usually been average and food/drinks a bit slow. No big complaints, not a go-to dinner spot for me. Always aim for happy hour apps read more

I visited this location while vising my ill grandfather. I was joined with my boyfriend and youngest cousin. We were sat immediately however the hostess seemed to not want to be there. But she sat us without menus or table set-up. About five minutes later, our waitress came and she went to get everything before placing drink orders. Her name was Jacqueline and she was able to entertain my cousin and his mouth. Her service was decent, we usually give generous tips considering my background serving. We usually order off the 2 for $20 because I am such a picky eater. We had the Three Cheese Captappi, two orders of the Chicken tender platters with broccoli and baked potatoes, and a 6oz. with the same sides. Okay, the steak was over cooked, meaning it was dry and damn near burnt. She alerted the manager would apologized and handled the issue instantly. He offered us a Free dessert, which we took home. Other than the steak, we didn't have a terrible experience. read more

terrible just terrible me and my family came a group of 11! 1 oclock several tables empty. we were not greeted we had to go find someone to at least say hi. the host couldn't tell us how long the wait was. "manager came over and said it would be a 45 minute wait as we look over the empty ass restaurant. not only do they need more training on customer service but math as well. who lets 11 paying people walk out of their establishment without attempting to accommodate them? Applebee's in Columbus MS is who. The worst. we went to longhorn with no problem and spent close to $400. WE WiLL NEver visit this place again. read more

This is for the sodium in naberhood, so google Applebees menu on its ingredients you will see cheese stickers has about 2600mg of sodium, that's just an appetizer, don't mention the meal check it out.. Fatsaw.. read more

The food was cold on arrival to our table, our server was Amazing, mangers was more concerned about what was on the TV than worrying about the people getting taken care of, my wife and I was there for almost 2 hrs for our food. read more

Great service , food and seating was fast and my drink was amazing. Would definitely recommend!!

I flew in to visit my son and daughter in law for the first time ever. The waitress was repeating back our order for three and kept mixing it up. The alcoholic beverages that two of us ordered were mostly ice and not the best. The mozzarella sticks didn't looked cooked. The pasta my son got was sweet tasting. The French onion soup my daughter in law got was lumpy. The only thing really great was the chicken fingers. This branch is terrible. We have been different Applebee's around the country, due to traveling and the military. We left and all agreed dinner wasn't great. read more

We travel a lot and use to always look for a Applebee's but due to the decline service we have quit looking. I have all but given up on Applebee's do to poor service. Passing through town we saw this Applebee's and looked like a lot of people and we were very hungry, so we stopped. Glad we did, we were seated in the Bar at a high top and our server Jasmine was quick to serve. Food was prompt, Bacon Cheeseburger and Chicken Wonton Stir fry was OUTSTANDING! Jasmine was fantastic. Bathroom clean as well as the restaurant. read more

Wish I could have haven 0 star. I will never go back to this AppleBees ever. Food wasn't cooked all the way. And most of it was cold. Service was just as bad if not worse read more

No one goes to applebees because of their mixologists... or lack thereof, regardless, while ordering some takeout i decided to order a simple vodka martini at the bar. I was delivered a martini glass, yes, but what was inside was far from anything resembling a cocktail. It was green. Yes. Green. Apparently applebees bartenders are taught to use as little alcohol as possible, and when it comes to a vodka martini, that means they pour olive juice into a glass and add a splash of vodka. I returned to drink and asked them to make me a "vodka martini. vodka, with just a splash of olive juice and vermouth". Perhaps the bartender was confused at what to do with a situation in which she would actually have to put alcohol in my insanely overpriced drink, so instead she elected to make me a vermouth martini with a splash of vodka and olive juice. Inconceivable. When it comes to a drink as simple as the classic vodka martini, bartenders of all experience levels should be able to produce a drinkable product. I don't expect much from columbus ms. but come on applebees. get it together. read more

My brother told me that particular Applebee's does not want people with special needs to work there and I don't want to ruin any Applebee's at all since I do work at Applebee's in shawnee mission parkway and the service at shawnee mission parkway is much better than that and we treat people the way that they want to be treated like family does read more

There was 16 Of us and our food was given out really fast still. Erica was the best of the waiters and was very patient with us! We really like her. There was also a cute waiter you might like him too. read more

Good food great service I had the Bourbon Street Chicken and was really good. The people were very friendly and fast food came out hot and fast. read more

Usual applebee fair only not as well prepared Fair to poor service Overall not a very satisfying experience read more

If I could give this negative 5 stars I would. As someone who moved here from out of state. Third time coming into this applebees and the customer service is still awful. Each time we come here it's either slow service, slow food, or just pure unprofessionalism. We had one server that was talking to staff the entire time. Then we had another occurence when our baby was having a birthday and we had a server with a 3 table section just taking his time. I am in the industry so I understand things happen in the back but he completely disregarded our table. He didn't check 2 mins after the first bite. We didn't have silverware until our appetizers were near finished. He did the birthday song but that was it. I believe he was milking the experience purely for the tip. The last time was a to go. I normally order a drink while I wait on my to go to get done. Fail #1 I wasn't offered a drink. Fail #2 The bartender tonight when I was paying for the Togo order pulled the manager to the side and asked about a side with no charge. Online and in store the total was the same. The manager dismissed the issue and just told the bartender to accept the transaction. When the bartender came back I was then going to order a cocktail and pay with cash and tip for the trouble of her dealing with to go orders. In stead I was taught a lesson about how next time I needed to adjust my order online. I guess there is a $0 charge for sides glitch. But that's not my fault. If I want to order broccoli and there isn't a button with a charge as an option then I am not at fault. Also I was picking up an order for my sick husband who couldn't come in himself. I still can't believe she rolled her eyes and walked away. I would have told management but I felt a review over all of our experiences would stand better. But they will receive a call in the morning for the General Manager . I would rather spend a few dollars more at Longhorn Steakhouse than deal with the awful customer service at applebeese Columbus, Ms. Which is sad because I enjoy applebees. Menu with the family. read more

Recently ate at Applebee's with my mother and husband for lunch. The food and service were okay, about what's expected, not great but not awful either. The restaurant however was a different matter, it was filthy! On the way to our seat I noticed a large area of the carpet was spongy as if it was wet and realized my shoes were sticking to it. The area with soiled carpet was about 20% of the floor. We were seated in a booth by a window, and wish we hadn't been. There was at least an inch of dust and grime on the blinds and window ledge. I always wonder if the public space is that dirty, what does the kitchen look like? Columbus doesn't need to lose any more eateries, please clean it up! read more

Not to bad place service is good food pretty good takes long time for kitchen to send food out.

Went to this location in spite of the reviews. It was great. Very friendly, attentive waitress. We ordered half price appetizers and a two for $20 selection. All the food was delicious. So glad we gave it a chance! read more

Was in town visiting for a graduation and was told there was a 30 minute wait because they only had 3 servers. Once we got our table our service was okay but nothing spectacular. The server rarely checked to see if we needed more drinks and the food portions are subpar compared to my hometown's Applebee's (Mobile, AL). If I come to visit again, I will not be dining at this restaurant. read more

Worst service ever. The food wasn't any better. My side of veggies came in the bag that it was steamed in. I haven't been back since.

It's your typical, chain restaurant, casual American dining joint, but at least it's consistent. Whether I'm picking up take out or dining in, the food has always been decent and the service at this location is excellent. The servers have always been courteous and fast with the refills. It's family friendly, most everyone can find something on the menu to eat, and its inexpensive. If you are looking for a good lunch spot to satisfy your family and friends you could do much worse than Applebee's. read more

The service was bad and the food was cold. I usually enjoy eating Applebee's but today was awful.

Always good service, but not exceptional. Food is always great and nicely presented. Good value at lunch and quick. Try the Fiesta chicken. Love the bourbon street chicken and shrimp. read more

Had poor service the first time we tried it a couple months ago. We decided to give it another try last night. We had no server until the manager came over and got our drink order. After 45 minutes we had no appetizer. We walked out. I do have to say the manager tried hard but it was horrible service and not worth our hard earned money. read more

We really enjoyed the food and the service was very good. We didn't have a long, food was not hot ok but could have been better. The front door entry way is very dirty all the glass is kind of nasty inside and out. read more

This is a wonderful place to enjoy your food and have family time all at the same time. The service is great and the food is excellent every single time no matter what you get! I definitely recommend you go here! read more

I went for lunch and it was good. I am writing this review considering it for what it is, a chain steakhouse. We ordered a small sirloin and the chicken Caesar salad. Dressing came on the side like i asked. Friendly and quick service. Food was good. Will go again. Recommend that they get some more varieties of hot sauce other than just Tabasco. read more

Wife just returned from trip to DC, Chicago, Birmingham and most of the airports in between. the bathroom at Applebees in Columbus, MS won the prize as too dirty to use. Service tends to be a bit slow and erratic, also. read more

Waitress was excellent...food not so good. I'm use to eating at the one in Tuscaloosa, Al, it's much better.

DO NOT WASTE YOUR MONEY. Food was still frozen. Rude waitress, and very poor service. Much better service at McDonald

Hello wanted to tell us ally I love my visits to Applebee's bit lately it hasn't been as pleasant as before ....my steak has been overcooked last 2 times and our appetizers has came out at same time as out meal the reason to order them is to get them early not same time as meal..usually everything is great it's out place all out family always goes too but last few visits haven't been as positive ad before...i live applebees and always have I don't know what's wrong lately read more

Didn't make it past the hostess desk. The two girls totally ignored us until we turned and left. After reading some of the reviews maybe they did us a favor. read more

Decided to come here after the MSU game, got in just before the crowd. I was indifferent on where to eat tonight but my wife likes Applebees nachos so we decided to come here. I took advantage of the $2 Blue Moon mugs and had a $1 PBR mug as well. Usually don't order alcohol at restaurants when I take the family, to save money but when it's cheaper than iced tea... Anyway, I decided to write the review because of the good service we received. They were out of nachos but didn't realize it until the other meals were about ready. My wife was a little annoyed but we didn't complain. She ordered a chicken dish, which was fine. The manager was the one to inform us that they made a mistake and were out of nachos. He was genuine. We didn't complain or ask for a discount. We noticed on our bill though that they had not charged us for my wife's meal. In my experience most places would have apologized or at the most given a free dessert or appetizer but they quietly comped our meal. The people here are very friendly and the Applebees has a wide variety of food to choose from. A very good option to have dinner in a town without many options. read more

Awful experience. Steak was ok, sides were awful. Mashed sweet potatoes were cold as ice. I asked for no sour cream on the new crispy cheddar bacon potatoes, but it came covered in sour cream. I can't eat sour cream, the waitress apologized and said she told them no sour cream but never offered to fix it or the other side after my complaints. Left hungry as I could not eat either side item and neither one ever got fixed or credited to me on the ticket, screw this place, NEVER EAT HERE. I know I never will again. read more

Not a nice people to eat. Staff is slow at serving and the atmosphere is just a little too dark for me. Also, way too loud for an establishment, but when you look around you know why it's so loud. read more

Worst. Service. Ever. Applebee's wasn't my first choice, but given the time (it was 11ish), we didn't have many options for a full menu. We were seated right away - hostess was friendly. Our server was so distracted by the other tables that we were continuously overlooked. Told two of the items we ordered were no longer available, we asked for menus to find something else. First red flag - if you're going back to a table to tell them you're out of the items they ordered, perhaps taking a menu at the same time is a good idea. Anyway, once we had the menus, she disappeared for 20 minutes. In the meantime, the third person in our party received their meal. She was almost done with her dinner before we were able to order something that was available. She had the Triple Hog Dare Ya - the sandwich was good - would recommend it - the fries were cold and just decided to live with it. The quesadilla - well let's just say it was disappointing. It took over an hour to get two waters - we already had beer so at least we did have SOMETHING to drink. Ordered Apple Chimicheesecake (it was good!) dessert and coffee - dessert arrived, as did our bill - no coffee. By this time it was pushing 1a so decided to just let it slide. They get two starts only because two of the five items we ordered were good, the rest of the experience was not. read more