Stopped in for dinner. I had the Fettuccine Alfredo with Broccoli and hubs had the salmon with Broccoli green beans and salad . Food was Meh . Noodles weren't great . Chicken had a nice char . It was actually good. My Salad had nothing but tiny dices of what must have been tomatoes and cheese with croutons. Hubs asked for salmon with butter and lemon .., it came with Cajun seasoning anyway after specifically asking for it to not have Cajun seasonings. We had to ask 3 times for water. Don't ask about the drink I ordered . Don't ask. I eventually gave up . Ordered coffee that tasted like it was made in April . Not a good day at Applebee's. Uhhhgg. Worst 40 dollars I spent in a long time. read more

Applebee's Grill + Bar - Salmon with Cajun seasoning that was supposed to be lemon and butter only . - American Near Me - Bluefield, Virginia

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Ordered some hot wings and they came out with some powder shit all over them. Waited nearly 20 minutes for the food that we never received after sending back the wings we wanted for an appetizer. Drinks were empty. They were getting busy but was not when we got there. Also heard some guy in the back fussing about having to cook. Piss poor. read more

Absolutely dissatisfied with my visit last night, 5/15/2026. Service was terrible and my food was cold. Waited at bar for a table and was never acknowledged by the bartender. Food plates with leftover food left on bar. When being seated at our tables, piles of trash left on the floor after sweeping. I should've left then and not ordered anything. Waitress brought our drinks holding them to her chest. Fried pickles were fried in scorched grease. Had to ask for dressing twice, never got refills on drinks. Let me mention again that my ribs and broccoli were cold. I am a manager in food service. I have my serve safe and what I experienced last night was terrible. There is no excuse. Worst 70 bucks spent. Never again!!!! Don't deserve a star but had to leave one to post..... read more

Ordered 2 chicken rice bowls. My rice was refrigerator cold, the chicken was cool, barely heated. Obviously these are pre-prepared and reheated. Obviously skipped that step. Ordered unsweet tea, received tea. The kitchen server was in an obvious bad mood. June 22, 2025 12:15pm. Now I remember why we don't eat at Applebee's. Never make that mistake again. read more

I knew it was a bad sign when my buddy and I waited for ten minutes to be acknowledged by a server and asked what we wanted to drink. Then, we ordered and thought our server, a bartender apparently, put in the order. Wrong. Then, our server, an EMT, had to help a customer who passed out. Understandable and good for him. The problem was all the other servers failed to inform us of this, while letting other tables know, knocking dollar amounts of their bill, and generally ignoring us. The other servers wouldn't even make eye contact, giving my buddy a complex. Did we have the plague? Why couldn't anyone tell us about our food? We should have gotten up and left because all we had were our drinks, but after 30-40 minutes a lady came by and said our food would be out soon. The trouble was, it had just gotten started. We waited over an hour for our food with little communication as to what was wrong and no apologies or offers to offset the long wait. Other people received this. In other words, I would not eat here again if you paid me. There is nothing worse than seeing everyone around you receive what they ordered while you're sitting there wondering where it all went wrong. read more

The Buffalo wings are really good and the mozzarella sticks. They came fresh and juicy. Loved it

It's Applebee's. What do you expect? Entire brand took a dive last ten years. Ate here twice with my friend Bob. Service was good but food was blah. Here's the breakdown... Steak: Blah Extreme Fries: Good Oriental Chicken Salad: Blah Nasty Turkey Club: Blah Moderate Ice Cream/Chocolate Cake Mix Thing: Excellent Service: Friendly Overall: Blah read more

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I want to give a better rating because the service was terrific. Ashley was our server and she was very attentive and accommodating. The ambiance is typical Applebee's... nothing special. The problem began when a friend and I walked in the door for a simple meal as we are out and about running errands during a Holiday season. The host (I heard him addressed as Eric) thought it appropriate to mumble snide statements thinking we didn't hear. We heard loud and clear. He wanted to sit us at the loud bar. We requested a booth away from the bar as we did not wish to have the blaring TV and my friend stated that we don't drink so perhaps somewhere else. Eric mumbled "Well whatever. We won't FORCE you to drink." as he waved to a table dismissively then tossed menus on the table as he sauntered away. Clearly, he missed the point and developed an assumption. Neither my friend nor I oppose a bar. We simply wanted a quieter environment in which to have conversations without distraction. And his stink face with dismissive attitude didn't set a welcoming tone. The good is that we had a terrific server and the food was decent (simple burgers so can't go wrong with that) Will most likely think twice before doing this again. If that is to be the face of your business assure that they will be accomodating. read more

The food was real good rare ribeye the service and manger was great and very family friendly

In general I hate Applebees but this one is an exception. The people are nicer here. I don't feel like I'm dirt because I come in in work clothes. The servers are normally really cool and if they get busy they can be found without calling for a manager and complaining. read more

Ok, I think it was just because they were super busy last time that we had that bad experience. This time most of the food was piping hot, the server was very attentive, and the food came out faster than I expected. The fries were still disappointing.. tasted like they had been sitting there awhile.. so if anyone from Applebee's is reading this.. please don't cook the fries till the rest of the food is almost done.. the rest of the food being warm-ish is not as bad as semi-cold fries.... read more

Worst restaurant in Bluefield... Hands down. Waited 45 minutes on a basic meal.. Received a chicken quesadilla with no chicken on it... All of the food was cold and the service sucked. read more

amazing customer service and food was also really good. I've been to this location a few times and it never disappoints

The lower half was from a while ago and this was tonight some places don't diserve another chance.. so tried to go back here and it was a mistake hair in my food service totaly horrible waitress didn't care if she served us or the people around us either. drinks was wrong and no refills and the woman would not come back to the table and when she did she wanted to know if we were ready to leave, so guess what we did yup we left and will not return. I am sorry to say it but if the doors close it wouldn't surprise me at all . Just terrible . so i guess people never learn the bartender was great but thats to be expected he is an older fellow so my hats off to him as he was working the door sitting people an he was great. the waitress was unintrested in waiting at all as she was rushing us to order and then wouldn't come back to our table to see if we needed anything. and then rushed us to pay for our food we also had to ask for refills so with all that said she was tipped accordingly , $1 and we always tip well as Waitresses usualy work hard but not this one initials (KB). my advice to her and anyone else if you're uninterested in doing this type of work then don't leave it to those that are because your doing them and yourslef a diservice, so tried to go back here and it was a mistake. read more

We stood at the door waiting to be seated, several employees came in and out of the back and looked at us, and just walked the other direction. Finally after 15 minutes, we were seated at our booth. A server told us he'd be with us in just a moment. He came back and we asked what the drink specials were and he told my husband "I don't know. I don't drink", then he realizes we were never given menus. So he walked away to get us some, after 20 minutes of still sitting with NO menus or drinks, we see him standing in the back on his phone. So we decided to leave and go else where. When he looked up from his phone and saw us leaving, he quickly approached us to apologize. That he was busy and forgot to get our menus. I understand being busy, but to have people sit and wait that long, while you are in clear view standing on your phone, is unacceptable. We are patient people, and this was supposed to be us celebrating my birthday dinner. But being that we were knowingly ignored and looked over from the moment we entered the door was very disappointing and not very good customer service. read more

Besides the waiting list for a table they have very fast and friendly service. Food was delicious and the pot o gold seasonal drink was tropical heaven and I also ordered the shark bowl every time I go to an applebees who has it available I order it almost like a personal tradition but the last couple times ive been they didnt add my gummy shark.. Oh well it doesnt effect my love for this resturaunt. Thanks Applebees read more

The service is fast and friendly . Tasty hand patted burgers and fresh fries ! Cold beer and great specials read more

Great service, good food! many people of bluefield come here to enjoy the food & atmosphere

The food was very good and the waitress was excellent and very attentive!!! We came in and were seated with no waiting. We were asked what we wanted. We asked questions about different choices and were given good advice. read more

I am more familiar with Applebee's on Bridgeport Avenue in Tacoma Washington, but having moved to Virginia, it was nice to go and eat at a franchise I'm familiar with. However, that said, there were some concerns, though this was Mother's Day and they were really busy, and I get that. A good part of our food was either lukewarm or borderline cold. The chips were either borderline or full on stale. However, our server was mostly attentive to our needs, though she also had to attend to other chores, such as cleaning tables (shorthanded?). Food quality wasn't bad, though the menu wasn't necessarily familiar, but I am always up for trying something new, and I wasn't disappointed in that respect, nor was my meal particularly bad. In terms of cold food, it was primarily the food for my wife and son, as my food came last and was piping hot. Perhaps if they delivered food as soon as it was ready that would cure the cold food issue. The stale chips might be an inventory issue, and it might be time to just clear inventory, take the loss, and buy fresh chips. All in all, it wasn't my worst experience with an Applebee's restaurant, nor was it the best. It was about average. Would I come again? Why not? The food is decent and my server was friendly enough. Could they improve things? Of course, but it isn't like it is the end of the world. Maybe in a few weeks I might go back on a day that is less busy and see if there is a difference. read more

The waitresses could use some skills. We love the Chicken and Shrimp meal. If it wasn't for the great taste we would opt for other restaurants. Basically have to look past the poor service! read more

This place is the worst in town for service. Served my son a frozen corn dog frozen!!!! Messed up orders, waited on refills for over 30 mins..... we keep trying to give this place a chance but they make it so hard!!!!!! read more

This place is by far one of the worst restaurants in the Bluefield area. After sitting down and ordering appetizers and drinks, each take around 30 minutes to come out. I place my order for a medium cooked bacon cheeseburger which comes out burnt. I then ask for another burger and explain why. After ordering the second burger I wait 20 minutes for it to arrive at the table. By this time my girlfriend has already finished her meal. It came out burnt for a second time. The burger was only slightly discounted. Avoid this business!!! read more

Ordered car side to go and they forgot some of my order ... had to drive all the way back to the restaurant to get my cold nachos all they said was sorry would not offer to make it right read more

I've tried to give this place chances but every time it doesn't work out. The one in Princeton is amazing but this one needs work. Food is either wayyy under done or burnt, takes well over an hour to get food when it's busy or when it's not, and tables are dirty. read more

Understanding that this is in Bluefield, Va. and that there aren't many places to eat around 9+pm at night, I still feel that the food and service should be a little better. The tips on this place suggest a history of issues with cooks and service, im here to let you know the tips are accurate. We stopped in around 9:45pm, I asked if they were still serving food and the hostess said "yes". Walking to our table I noticed about 15-20 people in the place. some had already eaten, some just ordered and others were only drinking. A few minutes past and our server takes our drink order. He asks if we need a few minutes with the menu, and we state we do. He later returns with our drinks and we are ready to order. My girlfriend orders a steak, medium, and a side of steamed broccoli. I ordered the quesadilla burger (medium well) with onion rings. We waited about an hour for our food. let me remind you, there were about 15-20 people in the place and some had already eaten. our server was no where to be found at times, other times he was making single trips to and from the back. Example: one trip he would come out, bring one thing to a table, then go back for another single item. Multi-tasking is not in his vocabulary. When the food arrived, first looks were disappointing. My girlfriend's steak was tiny, the size of her palm and this was NOT a filet mignon, so it should have been larger. It was cooked all the way through as well. My burger was also overcooked and just bland. But how could something with so much ingredients be so bland??? ugh! Not wanting to wait til christmas to have our orders corrected, or possibly spit in, we just ate what we wanted. Now that we were finished, we tried to pay and here is where we had a hard time finding our server. he apparently disappeared and when he did come out, we couldnt get his attention. My girlfriend actually got up and had to get his attention. Needless to say, we left very little tip and even though its one of only a few spots to eat in that area, I won't return. read more

The new SW chicken salad was awesome!!! Huge portion and full of flavor! Also, the 1/2 price apps on all appetizers and $1 off bottles and Brewtus' is the best Happy Hour around!!! You can't beat 20oz beers for just under $3!!! Love the bar setup in this restaurant. read more

Came in tonite bout 8.51 pm not very busy got seated waited 15 mins for server to take drink order and food order service sucks food ok

Just spent the morning at the Blue Jays ball field, now ready for a hot lunch before we hit the road at our local spot. read more

Applebee's Grill + Bar - Very festive. - American Near Me - Bluefield, Virginia

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The only positive thing I can say about this Applebee's is the beer is sort of cold. Staff is more interested in taking to each other than providing service to the customers. Food is on par with a frozen TV dinner read more

Best Applebee's we've been to in a long time. We got seated right away and drinks were served quickly. Food came out quickly and was excellent. Server was great and he was there with drink refills before we even had to ask. We'd go back for sure! read more

Had the shrimp wanton stir fry. Was looking for a low calorie lunch and this what I picked. The potion was lunch sized and fresh under 580 calories. Service was good and bathrooms where clean. Have had bad experience over the years reason I have not been there in 3 years but may go back now. read more

This place is absolutely terrible. We came in from out of town to visit family who lives here and we got treated bad. The service sucked. The waitress would put us last to all her tables. She made it obvious that we were unimportant. Even the manager visited other tables besides ours. The food was bad, came out cold after we waited for an hour for it. The only person who treated us with respect was the dishwasher who brought out a snack for our baby who was fussing. This place should not exist here. read more

Food is alright (about every other time you go). Service is normally slow but it's expected since they are always hiring and firing the cooks. The bar and the beer is by far the best part. $1 natural lights and $1 PBR, all day everyday! read more

This Applebee's is great but they do have their ups and downs as any restaurant does. The wait time for food can be awhile but once you get it, it's worth the wait! Their staff is super friendly also! read more

Ordered food, took forever to get. Once arrived it was cold and still didn't have silverware. Had to send back and was meh at best. Will not return. read more

I've given this Applebee's far more chances to make things right than I should have . This Applebee's use to be the best around but in the last year it has really gone down hill the service has slacked at times and the food ... well it has been awful I love Applebee's four cheese Mac and cheese but the last few times I've ordered it the noodles have been very over cooked and no cheese sauce but even enough to cover half the noodles they served me a salad on a hot wet plate so my salad tasted like dish soap and my croutons was soggy I've ordered my steak witch was the smallest 8 ounce steak I've ever seen well done and it was so rare blood was on the plate . I never complain except about my salad and it was made up for but please find a cook that actually knows what he or she is doing before this place gets closed down thank you read more

Very poor service. Waitress at bar paid no attention to us. Took 10 minutes to get drinks (tea) and then sat another 15 minutes more waiting on side salads. Waitress disappeared and could not be found. More interested in two guys drinking at the bar. read more

This place is horrible!!! Second time in a row my wife and I went to eat here, got seated, and never had a server come to the table. After 30 minutes without knowing where or who our server was we left. Just like the last time. The Princeton Applebee's is awesome but when you have a two year old you'd like a little more room, that's why we go to bluefield. There were about 15 people in the entire restaurant and about 6 servers walking around on their cell phones, drinking water, doing anything except work. We ended up going to McDonald's because of the time wasted and we had to get our child from the babysitter. In short, we will never ever ever ever never ever go back to this place. read more

I wanted to give an update: Within 24 hours of posting my review Applebees contacted me to inquire about the problem. Within a week the regional manager reached out and insisted he will speak with the restaurant about their procedure so this doesn't happen to others and is mailing me coupons. Very, very pleased with the customer service! read more