It's the neighborhood bar and grill where staff is always friendly. I typically enjoy the 2 for $20 special for selected menus to include an appetizer, 2 entrees and dessert! Makes for a great date night for the beau and I especially when karaoke is thrown into the mix. If you just dropped in for fun and drinks they usually have a good selection for half off of appetizers and drinks after 9pm. I deducted a star because of the service the last couple times. Again staff was friendly and it wasn't super busy but somehow we were completely neglected. On one occasion the waitress brought our drinks and came back 20 minutes later for the order. It was wrong but I ate anyway. When the check arrived it too was wrong and we were charged individually for the 2 for $20 special. After I tired of waiting for her, I took it to the manager who corrected it. This past week was a joke. We were seated and I waffled on my choices for 30 minutes before we even met the waiter. He apologized and explained that his section was in the other side of the restaurant and he was given the two tables in our section at the last minute. I opted for the Crosscut Ribs but gave up halfway to give them to my dog. I guess in the time he was attending to other guests my food was in the warmer drying out. They have the three bones like a riblet - which I hate because it's awkward eating them and carrying on a conversation without looking like a vulture on roadkill. All in all its a hangout location for us and I'll be back, just sticking to papas and spirits though. read more

Applebee's Grill + Bar - Crosscut Ribs - American Near Me - Augusta, Georgia

Been waiting for a table for about 45 mins. Party of 6 they said waiting time was supposed to be 10-15 mins when we first arrived. Came to celebrate a friend's bday and the waiting was awful. Can't understand how there are not enough servers on a Thursday night. Of course once we got a table it was past 1130pm and the rush of last call and kitchen closing. We ordered 2 of the spinach dips and one came with a plate that comes with it the other took for ever to come at the time it came to the table all the other appetizers we ordered were gone. Server kinda saved the nightmare but it was just too much not to make a review out of the night we had. Not to mention there were other people coming with 2 or 3 more only and they had to sit themselves to have service. read more

This place can go to hell wait an hour for food!! And the waiters there r rude as hell!! They wouldn't even give my money back after waiting and getting our food wrong instead they give us 3 10 dallor ticket things!! Yea not eating there again!! read more

Ordered online and was greeted as soon as I walked in the door. The staff had a smile on their faces and very polite tones in their voices. Quiet atmosphere with low key music and lighting. I sat at the bar waiting for my order and was offered a complimentary beverage while I waited, which was great. They apologized for my wait and were extremely polite and courteous the whole time. Upon leaving the staff offered a cordial goodbye and a come again. Which I will be sure to do again for lunch. read more

What can I say? Everything better when Mimi is bartending. I use to not want to go to Applebees for several reasons. Food was one but it is better. The quality of the steaks got better. Drinks got better. Service got better. I still think portions for the price can be a little sad. If you aren't getting the 2 for $20 or happy hour appetizers, the tab can add up quick. It still has a nice atmosphere though. You can enjoy a good game with a respectable amount of tvs. Mimi is the life of the party. She'll keep you in good spirits. Literally. read more

Applebee's Grill + Bar - Pepper crusted steak with grains - American Near Me - Augusta, Georgia

See all

Applebee's is a big family favorite but that doesn't mean they are perfect. They have made many mistakes but none of which were a big problem. Today my friend and I got two Classes chicken and broccoli Alfredos. This dish is our absolute favorite here but when we got home and sat down with our food it was not a chicken broccoli ALFREDO it was a chicken broccoli SOUP with noodles that used to be long enough you'd have to spin them on your fork now being 3 inches at most. It's like they put in the chicken, broccoli, and soup in the bowl then there a few noodles in with it. We were very disappointed with is. Like I said they have emade mistakes before which is a normal human thing to do but this was just unacceptable. read more

Let's start with my family and I drove back home from Atlanta (2 1/2 hour drive). We saw Applebee's was barely busy tonight (we were starving). We had a group of 6 and a baby. We waited maybe 20 minutes. There were two parties BUT Mind you we noticed a 6 top empty. Finally the big party leaves and then another as well. One of the hostess (male) told us he was going to clean the booth off. He left before we could speak our mind. So as we stand and waited for ONE of the TWO hostess on duty they were nowhere to be found. I finally just get irritated and grab a server to get a hostess for us to let them know we wanted a table not a booth. The other hostess (female) came and I told her. They start clearing the tables... They clear the tables and set menus and silver ware but start worrying about the other tables (cleaning) instead of seating us first. By this time we are on the verge to walkout. Well the female hostess finally walks back to the front but looks at us and ignores us and goes to the hostess stand to lolly gag and talk with some servers instead of seating us down. So instead of getting a meal we walked out because ENOUGH WAS ENOUGH! Sincerely , WORST SERVICE EVERRRR read more

Great place for quick bite and sports fans. Lots of talk at the bar about sports. Staff was also very friendly.

I've just experienced the poorest service ever. I tried to order online first. It wouldn't let me. Decided to drive and pick up the food. Parked asked for a menu, took them 20 minutes. Never got it. Went and ask. The young man took between 7-10 minutes. Found one, went back to the car to call in the order. I was put on hold for over 4 minutes. Hung up, took the menu back in the store. VERY BAD CUSTOMER SERVICE. Looked like all the males were outside smoking. I'm disgusted. Just wanted to get my husband a nice steak. I will never come back to this particular establishment. read more

Worse place l ever ate. They got my food wrong twice after sending it back to get fixed. Kate was my waiter and poor service. She spits in your drinks. I was told that by a cook who brought out a new drink after he saw her do that. The manager Dominique did not do anything when he found out she spit in our drinks even after being confirmed by a cook. read more

We got seated after about ten minutes. We then ordered drinks and an appetizer. About thirty minutes later we finally got our appetizer and ordered. At least an hour later we got our food my pasta was cold my daughter's ribs were wrong and my son's food hadn't even come yet. Once his food finally came the waiter said he made the decision that since it was taking so long he would modify the order .My son didn't eat his food and after everything that happened they still charged us for the full bill. Worst food and service I have ever had. read more

Waited 30 minutes for a table last night while several tables sat dirty and a dozen more were just empty. We saw one table get bussed and one table seated during that 30 minutes. The servers are in control just by refusing to bus tables to be re-seated. No management in site and a hostess that did nothing but lean on the hostess stand. Finally left and went to somewhere that wanted our business. read more

Omg.... i just found a dead fly in my drink! This place was nasty! The service was poor and the manager was not very knowledgeable. read more

Applebee's Grill + Bar - American Near Me - Augusta, Georgia

This Applebees did not get our food correct. My chicken was cold and my noodles were so hot and my steak was well done and not medium rare.

place sucks. not even worth wasting your time. the staff has no earthly idea what they are doing and it shows.

Have not been there in about a year. The last time I was there the food took forever was cold waitress was mean had a attitude problem. I kept telling the problems she kept smiling like it was nothing wrong. Manager finally came fixed it. So we tried it again last Friday my food was horrible burnt! They did nothing to help had different waitress but still crapy attitude. They need new cooks!!! read more

Applebee's Grill + Bar - Chicken burnt on the bottom potatoes were burn to onions also just gross. - American Near Me - Augusta, Georgia

I ordered take-out from this restaurant, and I couldn't be more disappointed. Prior to leaving the restaurant, I specifically asked the cashier were my eating utensils in the bag, and she said yes. I paid, gave her a tip, and left. I was traveling, so I nearly exploded when there were no eating utensils in the bag. I wanted to drive back just to get a refund, but I had to leave. I ordered the Bourbon Street Chicken and Shrimp, but I have no idea what that dried up piece of chicken with three shrimp and a pinch of sauce on top of the chicken was. The potatoes were bland and crunchy. I also ordered the Spinach Dip, which was fine, but all of this for $30? Plus, I had to eat it with my hands and no napkins? I will not be choosing this location anymore because you just don't get those things wrong. This isn't a fast food restaurant. read more

Worst customer service ever, sat at the bar almost an hour the server didn't acknowledge Us not one time, she didn't want to take our order another worker took our order and we still didn't get the food we ordered. Manager wasn't professional, the communication between the workers was terrible!!! I will never eat at this location again! read more

No. Don't visit this location. Service was rude, ie. counting tip in front of our table and huffing loudly and complaining to friends. The 2 for $20 meal really didn't work out. My friends meal was O.K. but my chicken was charred and burned and dry so I asked for their Asian Chicken Salad Togo because initial delivery of meal took so long and checking back in on food quality made my date and I feel forgotten. They brought my salad out to me with THE SAME chicken breast from meal returned, just tried to hide it by shredding. So in conclusion, go to one of the other two Augusta locations. read more

Just don't go here....service was so slow...food was mediocre....music was good though.

Very dirty place. Dirty dishes left on all the tables around us the whole time we were there. I ordered chicken and it tasted like it was soaked in dirty dish water. My husband's steak was so tough he couldn't even chew it. Was really disappointed and tonight reminded me of why I don't eat at Applebee's. read more

For a couple beers and 2 entrees you are looking at 30 bucks easy. The inside feels very chain like as in its clean and nondescript. They have added touch screen ordering to the tables which i an only guess was to make things even more impersonal and reduce the servers required at the same time. Seeing this we sat at the bar. And we still got slow impersonal service. The american standard burger was supposed to come with bacon lettuce cheese tomato and onion. Opening the bun all was seen was the cheese. The manager assured all was under the cheese. Yeah my eyebrow went up as well.Taking a bite you could taste bacon but what was odd was no bacon crunch no bacon bite to it at all. As for the other toppings no way was it under the cheese. I mean come on the lettuce tomato and onion is hiding under that single slice and even if it was who does that. What was determined was the sauce was bacon flavor with no real bacon being on the burger. So in all the food was ok. The big problem is lieing. That burger was not made correctly. Again come on melted cheese hiding lettuce tomato onion bacon. I think not. read more

I can't say enough about the service our family received tonight at Applebee's. Outstanding is an understatement. Our server was extremely friendly the entire time. His name was "Mello" and even our kids enjoyed him. Our drinks and appetizers were brought out quickly and our glasses stayed filled. The food was great. When we go back hopefully we can ask for the same server! Nothing better than having a friendly server after a long day. read more

Honestly horrible experience... It took 10 minutes for the server to even greet us, another 15 just to get our drinks, it seems like this place will just hire anyone. Not to mention our server was kind of creepy... Everytime she finally decided to bring us something, she'd say "there ya go my babies, I'll be right back my babies" .... But ANYWAY, overall, not impressed with the service at all. read more

The waiter was very rude and had no patience my steak that I ordered was medium well and had no flavor or juice just mostly salt and pepper flavor the French Fries were better than the steak and the wait was super long to get our food it was overall a terrible experience. read more

This applebys is very busy! They did seat is in a decent time. The utensils were not clean. We had asked for a cup of boiling water so we can ensure our utensils were clean before using it. They wouldn't give us plastic ones. wasn't too noisy and the staff at least made sure we were taken care of and always came by the table. food and drinks are always good here. but this was an experience with the utensils. read more

No. Just no. Ordered from Door Dash. That was what it was, but I'm not reviewing that service. My feelings about my order are reeling between disappointment, anger and embarrassment. It had been years since I'd been in an Applebee's - for good reason. I ordered using the 2 for $22 promotion - 6 oz. sirloin and riblet basket for my two entrees. Before I opened the container with the riblets, I looked through the clear lid. I couldn't tell what it was. My first thought was that the restaurant got my order wrong and gave me turkey bacon (?). I wasn't at all prepared to believe that the two dried up, pitiful looking pieces of meat were riblets. When I tasted them, it tasted like spam. I was done. Applebee's need to be ashamed and stop. Never again. read more

Not really sure how the place is as we never got anything from them. We got seated and forgotten about. After ten minutes of waiting to be asked for drinks we left. read more

Worst service!!! Good took too long and was over cooked!! No soap in the ladies bathroom, so how are the employees washing their hands? Terrible terrible terrible will not be back. Don't use this under any circumstance. Don't come here read more

Had a few beers with the guys after work. It was OK !! Beers were good but service wasn't great - waitress only served us once and never came back the whole time we were there. read more

Service is awful. We had a table of 8 and everyone's food came out at different times, someone's didn't come out until nearly 20 minutes after everyone else's. Condiments and dipping sauces were asked for multiple times and never received, food came out cold and the chicken tenders plate came out with 4 tiny nugget looking "tenders." Wouldn't come back. read more

Denied service to the disabled! I came into the restaurant when they were not busy, probably 15-20% capacity. I requested a table for 5. I was brought to a hightop. I informed the hostess that I needed either a table or booth since one member of my party was handicapped and could not get up to the hightop. She told me 5 people couldn't fit in a booth and if I wanted a table I could be seated right away but wouldn't be served for a long time because that side of the restaurant had a large party...not quite sure the logic behind that one. I walked out. You tread on dangerous grounds when you don't make your restaurant available to the handicapped, despite having 15+ low tables available. read more

Hey, I wish I could leave no stars. Wait was way too long . The Food sucked . There was pubic hair in my drink . It's definitely not a family place. Moral of story it sucked .The manager was very disrespectful to me and my friends. She was very inconsiderate. Food came out l cold and DISGUSTING!!!!!!!!!. read more

Yo....first time here sat at the bar....the bartender (Holton) is off the hook...He was really into his job. Making crazy drinks and all... I'm honestly probly going to drive back from Columbia just because of him read more

It was slow, but yet my family and I never got our appetizers. My food was never brought out. And everyone else is finished with there meals while I am still waiting on a sandwhich. Our waitress is talking to our table while standing over other tables. I'm not one to criticize people for service because I myself work in the fast food business. But this is ridiculous. read more

They couldn't care less. We ordered our food and my girlfriends food had a huge hair in it, took them 10 min to even come back to check. She watched me eat while we waited 20 min for them to remake her food. There was only 20 people in the whole place, it's not like they were busy. And then they didn't even give us a discount or try make things right for the wait and the disgusting hair in the food. The waitress should of told the manager, and they should of made it right. I couldn't find a manager to tell him myself, never going back!! read more

My husband and I ate here a couple months ago, the service was not the best however there was only one waitress working there and she was also in charge of the bar area so she tried to make sure everyone was taken care of. When we ordered our drinks, I went ahead and requested an appetizer.... it never came. An hour later our food comes out, still no appetizer or drink refills. My husband ordered his steak medium-rare, they brought it out well done so he sent it back. They bring a new steak out and it's completely raw, with blood on the plate and everything. So by this time the waitress tells the manager to help us because she didn't understand what medium-rare looked like, and the manager ends up going to the kitchen and cooking the steak himself and my husband finally gets to eat after almost waiting an extra hour and a half. Then on our way out, I asked if we could get to go cups for our drinks and the waitress comes back with the check and tells us have a nice day.. Worse experience I have ever had at an Applebee's. read more

The service was adequate. I was with a party of 3 total. We were never asked if we wanted refills (I guess because we only ordered water) and our server though friendly was HIGHLY annoying to me, calling everyone at our table sweetie, honey, or darlin'. She was younger than me (I'm 39) so a simple yes ma'am, no sir would have been adequate, south or not! This location was filthy and had multiple bad reviews online (which I only found out after being disgusted upon arrival). The tables were tacky and gross, the lacquer was peeling up apparently and I can only imagine how dirty they really were. The booth seats had food on them, the menus had all sorts of food particles and smears on them, and they at table computers were ATROCIOUS. They looked like they hadn't been wiped down since the place opened. I need to re-iterate here that there were hardly any customers at this time so there was no excuse for the dirtiness. The place looked old and dingy and we were advised by staff (thank God on a relatively overcast cool day) that the A/C must not be working again. The thermostat near our table read 84 and she had it set at 69! She told us it was not uncommon for it to stop working. Overall I will never return to this location. Given the review I'm giving and the reviews I read I am really surprised it is still managing to stay afloat. Oh and the entrances are graded horribly for cars. The angles cause you to scrape if you have to drive in straight and even if you go in on the angle! You can do better Applebees! read more