After placing an order over the phone I was so disappointed with the service and the food. I placed my order on a Friday night at 6:45 repeating my order many times because the girl seemed to have trouble finding menu items on the computer. What restaurant has Mac n Cheese on their menu but it's not a side dish for kids, APPLEBEES! They said to be there at 7:20 which I was. I waiting 10 minutes before I was told they were just waiting for the fries. I DIDN'T ORDER FRIES. The steak was very tuff and the garlic green beans had no garlic. Kids menu chicken strips were almost burnt which made them to crunchy to chew, the ribs were over cooked and hard. Never been so unhappy about a meal. read more

We are there often. Foods great,service is always good. Staff are always friendly. I have never seen the facility dirty.

We stopped in before driving home to Mikwaukee. The restaurant was busy but very calm and seemed to be well ran. Our waitress, Jordan, was very nice, knowledgeable, patient and gave us excellent service. The food was hot and fresh. Everything was perfectly timed. The restaurant itself was well maintained and clean. The bathrooms were in great condition. We left full and happy. read more

Giving 2 stars because the service was great, and I appreciated the very nice server. I ordered the Thai Shrimp salad which was very good and the dressing too. along with the 4-Cheese Mac & Cheese with Honey Pepper Chicken Tenders, which was actually cold. I didn't say anything but I was not sure why when I tried this at another location it was delicious and here it was truly lackluster. Overall just a basic meal and I guess with a chain restaurant you get this from time to time. but again, great service which counts too. read more

Poor dining experience. The store was dirty (it took 3 people to bus the table next to us and the table was still dirty when they were finished) makes me wonder how clean my table was? The music being blasted was terrible and the staff was unresponsive. The food was good and hot but that was the only good thing I have to say. This was my first visit to this store in over a year. It is unlikely I will return! read more

Ask for Tristan! He was such a doll. Great service. Great food. Great margaritas. I got the Steak Southwestern Salad and it was amazing. read more

Applebee's Grill + Bar - AMAZING MARGARITAS - American Near Me - Arnold, Missouri

Their food took forever to come out. Our appetizer came out 2 minutes before our meal. The point of an appetizer is to have it before you eat! Our waiter was not friendly at all and cared more about socializing with his friends then waiting tables. Will not come to this location again. read more

I love applebees. The menu is constantly changing which I love. It's a busy place sure, but the service is fast. I recommend the spicy chick wonton tacos. So delicious! Maybe go durning the week days if you want a quieter atmosphere. read more

Went there tonight 2/26/2018 for a birthday dinner and the service was terrible. No silverware even after meal was being served. Then only a fork was given out. How do you cut up your meat without a knife? Some meals were cold and no refills until we complained. Told manager and he brushed us off, never even apologized! read more

I was mad that they took away the smothered chicken off the menu. That dish was soooo good! So, instead I got my usual Weight Watcher's Italian Herb Chicken. The portion was smaller than I usually get, & oddly enough it came with a slice of lemon! Right after eating at this place, my GI tract didn't seem to agree with this place. Usually, I don't have problems eating here but maybe it's this particular location that doesn't agree with me. The service was good, but the food was so-so. read more

Food is just ok - but after all it is Applebee's so microwaved meals are what you should expect. The servers are good. My favorite is the chicken fajita roll up. read more

First I must start by saying that I usually do not frequent chain restaurants. The food is usually decent and there is never much that is anything spectacular...that being said, Saturday, the service I had was more then exceptional which compelled me to post. Savannah was my server. At first she seemed almost overly polite but she was knowledgeable to detail about the menu, was incredibly helpful, and when a small problem arose this girl went far beyond her duty to better serve me and my children. Food was decent but the service was outstanding. read more

Always disappointing? Why when the restaurant is half empty do they insist on putting you at a table next to other tables so you can't hear the people your with? Best to leave the booths empty right? read more

Mixed feelings about this restaurant. The food was good, but the wait time was very long for our food, but I guess that's typical for an Applebee's. My buddy's burger came out to him raw when he asked for pink in the middle, however, they made it right by taking it off his bill and giving him a free dessert. Nice and friendly staff made the experience much better. I'd go back. read more

I'm a frequent customer of Applebee's. I love their healthy 550 menu options and the overall environment. Service is usually good, except one time, I had a waiter who wrote down the wrong order and kept messing things up. I understand if it was his first day, but he didn't say if it was. The food is very tasty, very reasonable priced. read more

We went to this location for a double date and we got sweet tea, 3 waters with lemon and a 3 strawberry margaritas that we're supposed to be frozen like a snow cone but when they brought them out there very watery also when he brought out the water did not bring any lemon for any of us. We ordered two orders of the wonton tacos and an order of onion rings and those were very delicious then when my husband needed a refill we waited about 10 minutes, and had to ask him for a refill and it was not busy it was like 10 o'clock at night. Then when all of our waters got empty he never once refilled any of those waters we had to ask him multiple times to refill our waters. Then we ordered two of the 12 ounce steaks one was with well done fresh vegetables and garlic fries which was a dollar up charge and the other one was regular fries and mashed potatoes, they brought out our steaks and they brought out the wrong side for my husband he did not get his mashed potatoes. My fries were cold and not fresh and the vegetables were clearly not well done but our steaks were delicious!!! Then my friend ordered shrimp with fries and coleslaw and she took a bite of the coleslaw and she's like it tastes like soap and I said what and I tried it and it tasted like soap, it did not taste like coleslaw so gross so I thought they just didnt clean out the dish properly which is disgusting to me!!!!! Then her husband got the chicken and shrimp and he loved everything was fine with it. Here is what really pissed me off when we were paying you didn't give back my change and I mean it's my job to leave a tip but for you to assume I'm just going to leave all my change with you makes me really mad. We paid separately and she had a gift card for for $16 and gave $40 cash and her bill was $26 plus a tip and he came back with a sweet tea and water to go as we requested and said OK have a nice day next time you come in we will make you're me all right which I thought they should've done of course in the first place and did not give her her change back and she's like I need my change which was like $15 and something. Why does he think he can keep a $15 tip when her bill was only $26 on the two for 20 and she had a gift card. Most of the food was good but the service wasn't so great, I think they can step up and have better servers though. For all the mistakes they made about our sides they did not offer a discount or a dessert. read more

I ordered to go and when I picked it up, woman that brought out the food, did not have the lid on my drink and it's spilled in my car. There were no napkins in the bag. When I got home, I was eating my food, and the mac n cheese was dry and there was barely any sauce on the chicken. It was a disgrace to the Applebee's franchise. Don't go to this location. It is disappointing. read more

So, this is a hard one for me to post. We usually have date night at this location. We went here a few years ago and it was more like a club than restaurant. Not what we were looking for we like the music but wanted to be able to hear each other talk, at that time we made a comment to the manager who didn't seem to care what we thought. So after that experience we stopped going. For one reason or another we thought we would give it another try they had made menu changes and why not give it a go. We had a couple great experiences... but unfortunately this last one was horrible. My fork and knife still had food on it, yes they were dirty... the table and booth seat were gross. My family owned a restaurant and we have both worked at them. How hard is it to clean, or to give your guest clean forks to eat off of. So, I said something to the manager who then "cleaned the silverware herself..." and gave us our app for free. I wasn't wanting anything from them at all just take pride in where you work, there are so many that are needing jobs and so many that have them that take them for granite. read more

I normally don't like to complain so this is the first review that I have ever done, but this is not the first time I have had a bad experience with Applebee's. I came in with 2 friends and they ordered a steak, medium rare. I ordered the 12 oz sirloin steak and also ordered it medium rare. Their steaks came out perfect, mine was well done. The server did not wait to see if they were ok he just bolted from the table. I had to get up and go to the bar and asked for a manager. She came over to our table and confirmed that my steak was well done. She said she was sorry and that she would make me a new one. With the steak I had the garlic mash potatoes. The were also not good. The had no garlic flavor what so ever. The were very bland. I also tried the 4 cheese mac and cheese with bacon. Sounds good but not. The noodles were tuff and had no cheese flavor at all. I finally got my steak after everyone else was done eating so I just had them box it up to go. When I got the bill it showed my 18.99 for my steak and then -18.99 and said comp, but then it said 18.99 again. I asked the manager and she told me they did not charge for my steak but they did add it in again. She promptly took it back off again. As I said this is not the first bad dinning experience with them but it will be my last. I will not return. read more

I eat here at least once a month, I wont be doing that ever again. Rude servers, AWFUL food. That has never happened to me before. They just hire a bunch of new people, maybe that is the problem. I wont be going back for awhile. read more

helloim going to tell you about my visit at applebees so i just go in to applebees and i order there chease sticks there chease sticks was good as a apz and for my meal i get there ribs very liked the ribs there was just enogh sause and stuff and easy to hold to eat and the lighting was ok im it was'nt to dark was'nt to bright sorry for the not so good review but thats all i have to talk about thinks for reading 3 stars read more