We spent over an hour and a half in here tonight. Food very slow coming out. Cole slaw was rancid, and had to call the manager to our table, only got an 'im sorry'. Got the ayce apps. Only bringing 4 shrimp for a refill! This is not the place I remember being decent food and service. I wont be back. read more

Ordered a drink has to ask for it 2 times and when it got to my table the glass was super nasty and dirty. read more

Applebee's Grill + Bar - American Near Me - Anderson, South Carolina

Don't bother calling ahead to make a reservation whether you have a large party or not. We called several days in advance to make a reservation as we had a party of 13. We even chose a less busier hour so that it would be easier on the staff. When we arrived at the restaurant, we were told that they did not take reservations and that they had nothing in our name. Then they told us it would be 45 minutes to an hour before we would be seated. Apparently, they only had one table for a large party. And the group that was sitting at it was just getting their food. The restaurant was not busy at all for any smaller parties yet there were people sitting at the door waiting to be seated. They need better management and they need to take the reservations moniker off their website. read more

I called ahead on a Thursday to make a reservation for Saturday only to show up that day to be told we don't have a reservation and they don't take reservations. read more

The food was to die for it was excellent definitely will be coming back. Waitress was awesome

My family and I arrived at the restaurant and there were many open tables, yet the open tables were dirty. We waited approximately 15 minutes for our waitress. The waitress told the bartender, about 20 minutes after we ordered, to make our drinks. Our appetizer came out about 45 minutes later. When our food came out it was cold. We were considerate as it was the day before a holiday but the restaurant was not busy. The service was absolutely horrible. read more

Well, we gave them another shot after 2 years, and they're still messed up. I ordered a burger with fireball infused whiskey bbq sauce and medium rare. Well, the medium rare was spot on, NO SAUCE. When I asked the server about it, she said, " I will talk to the mgr. When she came back, she had a small cup of sauce in her hand. If I wanted to make my own food, I would've stayed home and cooked. Their kitchen need to get their shit together, and the mgr needs to be more attentive. Plus, there was a customer sitting at the bar sitting with his legs stretched across 3 chairs, classy. My be back, maybe not read more

Had lunch here yesterday. Despite short staffing they managed to get our 3 person party fed & out the door. The food was good. Atmosphere seemed less that normal. Wait staff clearly stood within earshot to complain about having customers to take care of. Our server, Joseph, was serious & working very hard to keep his section running smoothly. Overall, we had a good experience. Our server was attentive & the food was fresh & tasty. Prices have went up again, so be prepared. I'm still recommending Applebees on a Sunday afternoon for lunch. read more

Applebee's Grill + Bar - My little boy enjoying mozzarella sticks. - American Near Me - Anderson, South Carolina

Amazing customer service! The guy I had was super good! The food was amazing! And we didn't have to wait long! I will definitely come back!!

If I could I would give this place a 0 star... but I've been to multiple Applebees around the state and out of state. This is one of the most horrible Applebees and the service was VERY slow we wait 30 minutes until a server came by and took our drink orders. Then after that another 20 minutes passed by and finally our drinks came out. Our waiter left us and never came back for another chunk of time. Other waiters were standing around and not serving costumers which is very unprofessional. Our server was very awkward and not friendly at all. Costumer service needs major improvements. The setting of this place was just so off, silverware was dirty and not clean, tables were sticky and not cleaned. I'm furious when we asked for the checks she came and gave us the check and I payed with a 100$ bill. She comes back with 58$ in return but the catch is that they were all in ones... apparently the bar didn't have change and all they had was 1$ bills. I've never been this disappointed... highly disappointed and would never recommend this place to anyone. Definitely won't be coming back EVER to this Applebees. read more

Applebee's Grill + Bar - American Near Me - Anderson, South Carolina

Food was ok but service was great. Employees were very friendly and helpful. I had ribs, fries and salad. Ribs tasted like beef jerky, salad was very good and fries were ok. Would not recommend the ribs if you decide to go. read more

I went there tonight and our waiter was Lauren she is a amazing waitress and always got what we needed Outstanding service was a little disappointed with the bartender that sat us down to a dirty table and kept picking her teeth and try to serve us drinking besides that my waitress Lauren was very amazing I give her 10 out of 10 would definitely recommend especially if your waitress is Lauren. read more

Worst valentine's day dinner. They didn't handle the situation that happened good at all. read more

Applebee's Grill + Bar - American Near Me - Anderson, South Carolina

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Ummmmmm I feel like I was in a twilight zone eating here tonight. Our server was so extremely awkward, monotone & quiet... had no idea what she was talking about half the time. She put our drinks in and we saw them sit on the bar ready for over 10 minutes and she was no where to be seen... we had to ask another server to grab them for us. Surrounding our drinks at the bar was empty drinks and food that needed to be cleaned up but all the servers kept sitting their table's trash at the bar instead of just taking it to the back to clean up. Mind you, it was super slow in the restaurant... no reason for the lazy pile up of trash. The bathrooms were so gross.. everytime I went in I had to peel toilet paper off my shoes before exiting. The kitchen was so icky and had piles of trash on the ground. We won't be returning. That was such a poor experience. read more

Went tonight for our Valentine's date! It was terrible we waited almost or just about 2 hours for our food, the food tasted like water (Steak) service was fine but also waited over 30 mins on a to go dessert! Every time we come to this location we wait forever and either the service or the food is bad! The manager took off the dessert and steak plate but still man come on, I was given the excuse that it might not look busy inside but the to go orders were rolling in.. so you mean to tell me that to go orders come before inside service where these serves make their tips?!! I still tipped because that's how they make a living and it wasn't our servers fault. He was very polite and tired to serve us w read more

Applebee's Grill + Bar - Nothing because I would give this place a ZERO! - American Near Me - Anderson, South Carolina

Applebees was packed when we arrived and there was no where to sit, but we gave our phone number to the hostess and waited in our car. She called us 16 minutes later to come in. The waitress came over quickly and took our order. My daughter and I ordered the Oriental Chicken salad and my guy ordered the cod. Our food came in a timely order and was hot and fresh and delicious. We enjoyed our food. We will definitely be back. read more

Food was ok, was a little disappointed because they were out of the dessert we wanted to try, but that didn't affect the rating. Service was really good. Ally(Allie) was fantastic. She was constantly checking on us and refilling our drinks. read more

Now days good service goes a long way. The food could be just so-so but if you have a good server they can make any meal enjoyable. I ordered the Bourbon Street Chicken & Shrimp which was amazing. However the lady that had our table made it even more enjoyable. She said she had been working in the Greenwood SC Applebees for a while. She really welcomed us to the neighborhood. read more

Erica provided great service and the food was cooked well. Great atmosphere, everyone very friendly and quick service. Would definitely come back. read more

We've been coming to this applebees for a while but today's service and quality of food was complete crap. This is the second time in 2 weeks that we have come to this Applebee's and the food has been wrong and cold. My husband ordered a medium steak with broccoli his steak was medium well and dry and hard like a hockey puck and his broccoli was overcooked and I ordered the broccoli alfredo and when we got it it was lukewarm but still edible except that we had to wait 15 minutes for silverware after asking the waitress three times so by the time we finally got silverware our food was ice cold. The silverware she brought us ended up being plastic silverware after I watched her walk past the six times still forgetting to bring us our silverware. We ended up leaving the restaurant and not eating our food at all the only one of us in our party that got to eat was our 7 year old son because his food came with its own silverware. read more

We waited for almost an hour for a table that was empty. When we did finally get seated we waited about 30 minutes for menus. We had to get our own kids menus just to order for our kids. read more

We are from out of town and went in looking for a place to watch the World Cup. I asked if they would mind putting that on one of the TVs. Christy was so nice to find it for us (took some searching), but she put it on a couple of TVs for us. We didn't order a lot (a few drinks), but she was so great to us! We really appreciate how accommodating she was for us! Thanks! read more

Applebee's Grill + Bar - Watermelon Sangria... taste like a watermelon jolly ranchers!! - American Near Me - Anderson, South Carolina

I ordered a spinach dip and chips appetizer with my 2 for 20 meal. When the appetizer has brought to the table it had a raw uncooked chicken nugget in the middle of my chips. I informed the manager of the situation. I placed a piece of my straw paper onto the plate. The manager of the restaurant took my plate back to the kitchen. 5 minutes later he returned with a plate of chips and a new dip. Upon me viewing the plate I realized that it was the same plate because, the straw paper will still on the plate under the chips. My plates was not exchanged for a new plate. All that was done was that more chips were added on to the same dirty plate and brought back out to me. I was not offered a refund or a new appetizer. read more

Food was awful, there was hair in my food and the manager was incredibly rude! The staff did not know how to properly handle issues and made it very obvious when they were upset or annoyed. This should never be the circumstance in customer service. I work in food services and the way the manager spoke with me was far from professional and appropriate. read more

Wait was unacceptable 2 hrs to be seated. Food mediocre steak too tough. But mostly disappointed with the wait we watched as 12 parties or more were seated and a booth sat wide open yet no one was serving that table after an hour it should have been opened read more

Christine is the best family friendly employee. She works super hard to meet your needs. Love this food!

I just had a meal here and oh boy was it over priced for the poor quality. My server was really wonderful. However as I watch the majority of the staff. They seemed to either be hanging with customers or nonexistent. It's really unfortunate for this chain restaurant to sink here. read more

Might as well shut it down. Wait for a table for 30 minutes when there's plenty of room to sit. Tables open everywhere. Get a steak that's burned. Really has went down hill. Use to come all the time read more

I tried to call multiple times to make a 'reservation' for a group of 8 and I never got an answer. We showed up anyways and had to wait even though the restaurant was empty. When we finally got seated, the staff was very rude to all of us. We ordered drinks and did not get them until after we had our food. We did not receive portions of our food and ended up leaving without them. I will not being going again. read more

It's way too slow! Wait times are always over an hour and once you are seated no waitress or waiter can be found. I don't have this problem at any other Applebee's, only this one in Anderson. read more

had a really great experience Sunday, 10/13 at 1 p.m. We sat in the bar area and requested the Ravens game on TV; they gladly made it happen! Christy (I'm sorry I don't know her job title) was helpful with an incredible personality. Food was good and came out quickly. read more

Horrible service. Took 45 minutes to get our food and it wasn't even crowded. Will not eat here again.

We attempted to go here for my husbands birthday dinner 6 people. We were told when we for there 15-20 min wait. 25 min later the host comes and tells the 3 groups of people waiting that it would be an additional 30-45 min. Half of the Resturaunt was empty. We had to wait hosts words " there are 2 pages of to go orders and they have priority" he even said some of those had come in since we had been there. Obviously customer service does not matter. When you order To go it says wait time. Why would you not seat people physically in your Resturaunt. read more

Very slow but the food was great! My drink was never refilled. Great prices for great food!

We was told a 20 min wait after they ask a couple behind me how many they had completely ignored me. We waited almost 60 mins!!!! We had family from out of town an this is where they wanted to eat! A party of 4 with a almost empty restaurant they couldn't sit us because "the kitchen had to get some food out first"!!! Never again! read more

Ooof...this place is a mess. They have touch screens on the table for ordering or playing games. I got the slice chills after touching it. I could feel the crud on the screen. I went to the restroom to wash my hands and it was as filthy as the screen. Overflowing paper towels in the waste basket, crud on the walls. On my way back to our table I could see random food items on the floor. Not under the tables, in the walking path. The booth we sat in has long since passed its usefulness. I had a spring up my ass for most of my time here. The food was what I expected. We just had appetizers. I don't need to ever have cheeseburger egg rolls again. They weren't terrible, just not something I cared for. We didn't have to wait long for it and it came out hot, so they had that going for them. The service was fine. The waitress was nice. Nothing to complain about. If the place was clean, it would have gotten 3 stars. I need to go take a shower now. read more

I used to love it here but the customer service and "chefs" are getting worse and worse. The first time ever that I returned a plate at a restaurant and didn't want anything else to eat besides my appetizer. Seems the only good thing to do there these days is drink. read more

I had a bad experience here several years back but, we decided to give it another try. What a mistake that was! This place is dirty on the inside from the worn out and stinky carpet, the dirty walls and windows to the sticky and scratched up furniture. The staff seems not to care. Nobody to greet us at the door for what seemed like 10 minutes. Finally get seated and the menus are dirty. Sat and waited for a waitress for another 10 minutes. Finally ordered our drinks and food and waited another 10 minutes for her to bring the drinks to us. Keep in mind this was a 12:30 lunch time visit but, this place was not busy. While waiting for our meals I kept wondering why I was cold. For some reason they had decided that lunchtime was the time to do construction and prop the door open. Nail guns and compressor in the dining room! Food finally comes and the fries are unseasoned and undercooked and the proteins are over cooked. Obviously the back of the house doesn't care either. The owners of this place would be best served with a wrecking ball! What a disgusting place! NEVER AGAIN. read more

On a Saturday night with about 1/3rd of the restaurant full, was told there was a 45 minute wait and they weren't currently sitting people due to a 15 top backing up the kitchen. What restaurant can't handle 15 guests? read more

Served my chicken raw in the middle. Had taken 2 bites before I got to the center. I know that this can happen but it was the reaction of the manager that was most upsetting. She was less than eager to compensate for our meal. I was told I wouldn't be charged for the raw chicken dinner. (Really? Gee Thanks) But she never offered to comp our meal. I was so queasy and our dinner experience was ruined. We cancelled our plans for the evening because I I needed to go home. read more