My family physician is Dr. Pamela Punungwe. The WORST doctor you can ever find.
She's super unprofessional. Thinking back of the last 3 visits I've had with her:
1. The first one- no one ever bothered to call and call. This Doctor is from England and therefore was on a work visa. Her work visa expired and she couldn't see patients. I drove 33km to make my appointment, only to find out at the desk that she's not there.
2. Second time- I decided to be proactive and call ahead the morning of my appointment. Only to find out that she's not working. AGAIN! And again, no one bothered to make a phone call.
3. Third time ( happened this morning): She has walk-in hours starting 10:30am. I called ahead and asked if she has any appointments available, and she did have one spot available for 10:30. I took an early lunch at work and decided to visit her to get some information on my ultrasound and my blood work. ( Mind you, Appletree has been calling me over the last two months at all hours to go in to see a physician). I get to the clinic at 10:15am, sign in and get into a waiting room. I get my blood pressure checked, my height and weight checked. It's 10:40am and no sign of this Dr. Finally, at 11am, I decided enough is enough... I spoke to the medical assistants. The excuse I got was that Dr. Pamela lives far from the clinic and sometimes she gets stuck in traffic. Boo freaking hoo. She starts work at 10:30 and still cannot make into work on time.
Did they not teach time management at medical school? Did they not teach professionalism? Or how to be respectful to the patients who are worried about their health or are in pain?
The clinic made excuses for her. How ridiculous. I finally left the clinic this morning; still not knowing my ultrasound results.
...in the mean time, I'll be looking for another family doctor, I suppose. One who has compassion, and basic work skills. read more