This review is for Gamma Dynacare Medical Laboratories located at 10 Cottrelle Blvd Brampton, ON…read moreL6S 0E1 Had one of the worst experiences at this location. Will never ever recommend it to anyone else. I had blood work to do which I was suppose to ship it to U.S. I went to this particular location twice showing everything to them from my paperwork to my blood drawing kit and they agreed to draw my blood. Due to certain medical issue my doctor advised me get my blood work done on certain day. Therefore, I went to their location on that day and it happened to be Saturday. The lady on the counter upright refused to do my blood work and said since it's Saturday and they close at 12:30 so she cannot do my blood work and moreover they had lot of people sitting to get their blood work done. I was at this place at 11:00 but since she realized that she will have to do some work she said no to me and told me she does not care whom I have spoken to earlier but my blood work cannot be done in spite of me bringing in everything they required for my blood test . Her unprofessional behaviour surprised me. She was not even talking to me properly and was busy looking at the people behind me. Really wanted to ask that's how you take care of patients especially when you are in the business were your primary job is to do your best and help take care of people? All the big claims these companies make look good only on their paper and on their websites and when it's actually time to serve people you get to see totally opposite of it. I was so stressed out and I had to go around looking for another lab as it was really crucial to get my blood work done on that day. Found another lab who also happen to work till 12:30 too but since they knew their job well they did my blood work. This was height of unprofessional behaviour. First of all they should not make false promises to patients. Second have some sympathy and consideration for patients.They are not their to make your life hell. Third do your job and be professional. Don't start turning away patients who were their way before your closing time just because you anticipate that more work is involved in it.

I went to the location at Williams Parkway and Mississauga Rd in Brampton. My work place makes it…read morekind of tough to get a lab test done at a doctor's office as I work kind of odd hours. They're open Saturday and Sunday. They can send your blood work to your doctor's office when they get the test results back. My first experience with this place was pretty good and I would go there again if I had to. I got there in the morning on Sunday and there was only one person ahead of me. The nurse and staff was very friendly and personable. I told her I had a thyroid condition and ITP, which makes me bleed more then a normal person. I also have an under active thyroid which I think has been making me feel more sluggish, so my doctor wanted to run a thyroid test on me. I'm also frequently low on Iron and B 12. The nurse told me to wait a few minutes until the bleeding stopped after doing the blood test (I know it's gross but you don't want to know what happens when I cut my self badly) and checked to see if it stopped. Once the bleeding stopped I was good to go. I would rather go to this place, then have to wait for ever to get blood work done at my regular doctor's office and it's close to my home so it's convenient for me.

Poorly managed. I often had to wait nearly 2 hours for my mid-afternoon appointments. The one day I…read morewas running late, they gave me attitude about why I was 20 min. late, but I've been going there for years, showing up early and I never get to be seen on time. Their last good doctor left and I am glad I don't have to deal with the rest of those arrogant doctors again.

I had my family doctor leave in August. After I found a new doctor, I went to pay and have my files…read moretransferred to my new doctor in DECEMBER. Yesterday, March 24, I received a call from a random doctor's office to pick up my files. Not only did it take three months to do the work I paid them to do, they sent it to the wrong place. Medical records sent to the wrong place? How is that for INCOMPETENT?

Very bad services. they dont answer the phone. So sad. And we pay for their huge salary.read more

Went for a walk-in visit on a Saturday afternoon. I was the ONLY patient there when I arrived, it…read moretook the doctor 2 hours to see me. Which would be fine if the clinic was busy but it wasn't. Might be reasonable for a family doctor by appointment but for a walk-in clinic it's terrible. During my wait I managed to watch a movie on my phone and set up this yelp account.

Terrible service ever since they changed the staff it's gone down hill no respect no consideration…read morefor ALL costumers. They don't do procedures correctly in this lab and I've been going here over 4 years and a lot of labs are like this now they don't care they just want to stuff people into these labs that don't know how to do these jobs at all. I waited outside for 15 min before opening and someone who budded the line was taken before everyone else even after addressing it with the staff and they instead wanted to catch an attitude with me. Plenty people have lives, jobs, children etc and they don't bud but because it was a brown person the staff let him bud and get treated before people who also waited long and put their requisition online as well like myself. TERRIBLE SERVICE. GET BACK THE OLD STAFF.

Nobody answers the phone, you have to call other locations to find any sort of information. There…read moreis no official location for this location listed on their site so you'll never know wait times. I walked in and it was COMPLETELY full, it would take over an hour or two just to be seen and I only have bloodwork to do, a 10 minute process.

People are lined up outside the door. When you walk in - it's crowded and crammed and there is NO…read moreONE TO SERVE YOU at the front! The air quality is disgusting as well.

I have been to this location many a times. All the women staff are polite and gentle and do a great…read morejob while drawing the blood. There is this one person, who is absolutely doesn't know how to talk to people. He is very rude while talking and drawing the blood. I have had the misfortune of dealing with this person twice and it's been a horrible experience. I hope lifelabs some kind of an action against him. Never had this type of experience with any other staff members.

WORST CUSTOMER SERVICE I HAVE EVER SEEN. This clinic is by far the WORST medical clinic I have ever…read morebeen to in my life. They do NOT care about there clients AT ALL. Staff suck along with the Doctors DO NOT GO, especially if you have young children that need care. Horrible experience!

The worst management ever. i spoke to a new hire 'bhuvan",…read morequite humble and polite, he misinformed us on something, and we travelled all the way down there. anyone can misinform which is quite acceptable, but to fix the mistakes and find a resolution is what a good management would be. so we spoke to Komal, the most stupid employee they could hire, she was unable to find a solution asking us to wait for 2 hours for printing off a prescription. and she hung up while I was speaking. I wish they hire people who have a spine to atleast speak up to their patients.

Plasma, it's in you to give. Come down, do the donation, get a cookie! The staff is professional…read moreand you're saving lives.

The Brampton Canadian Blood Service clinic opened in May 2022. Unlike other donor centres, this…read morelocation focuses exclusively on Plasma donation. The general donation process is still similar, such as screening, questionnaires, hemoglobin test, and so on. The difference is that your blood gets returned to you after the machine extracts the plasma from the blood. You can read more about this process on the website. The process could take longer but you also get to donate more often (weekly), as opposed to 56 days waiting period for blood. This location was excellent. Aside from the brand-new, state-of-the-art facilities, the staffs and volunteers were enthusiastic and helpful. As a first-time donor, you get some souvenirs/swags and you truly feel you're appreciated to come in for a donation. The staffs patiently explain the process and how it could be different than a blood donation, and were careful during the donation set up. Near the end of donation, I felt quite dizzy and they immediately ensured I had wet towels and liquids, before I was discharged with lots of snacks. Overall, it was a pleasant donation process that makes you want to revisit - after all, you're helping save lives.