12/3/24 Response to Carolinda: Thank you, Carolinda, but we…read moreboth know this process was only expedited after nearly a year because I finally reached my breaking point. While I understand the need to frame your response in a certain way, I ask that you refrain from blaming insurance or others for the lack of professionalism and accountability shown throughout this process. Our issues could have been resolved much earlier, as was guaranteed by your office, and you would have one less negative review to address. Good luck to you and Speech Solutions moving forward. Original Review: I regret to say that I cannot recommend Speech Solutions to anyone seeking speech therapy services. My experience with this company has been nothing short of frustrating, and I have a long trail of emails--spanning nearly an entire year--documenting unresolved issues with various members of their staff. If you're interested, I'm happy to share the details privately. The ongoing lack of communication, the constant runaround, and the overall incompetence I've encountered highlight significant ethical and operational shortcomings at Speech Solutions. While I don't have the time or space here to list everything, suffice it to say that the challenges I've faced with this business have been extensive and exhausting. The only positive aspect of our experience was the brief interaction with a few speech therapists who worked with my son. Unfortunately, each of these therapists (and others) abruptly resigned, which speaks to the high turnover rate at this company. The inconsistency in care due to this turnover is concerning on its own, but the real issues stem from the lack of professionalism across the rest of the organization. From Tara in administration to Carolinda/"Trini" (CEO), Sharon (CFO), and the entire billing department, the service we've received has been disappointing, to say the least. We've been given the runaround for far too long. While I would love to walk away from this situation, we're still waiting on an updated invoice from our son's initial evaluation in 2023, which was billed incorrectly, and a refund that they are inexplicably withholding. At this point, I feel trapped and can only hope that future clients do not have to endure the same level of frustration that we have. To conclude, I'd like to highlight the ethical concerns around staff posting feedback about their own workplace. This creates a conflict of interest and opens the door to potential manipulation of reviews. I've noticed at least two five-star reviews that seem to come from familiar faces, Tara being one of them who has posted to both location Yelp pages and Google--just something to keep in mind. My best advice for anyone seeking speech therapy for themselves or a loved one: look for other options.

Staff is friendly and on point, they made sure we understand the process and exercises to…read morestrengthen my daughter's development! Grateful for the staff especially Rachel and Teri! They've been attentive and helpful from day one providing the level of care and attention to detail anyone would expect from a professional service! Mahalo nui!

We cannot say enough wonderful things about Miss Margie at The Speech Hale…read more Our son was diagnosed with a severe phonological disorder, and at the time, he was unintelligible to most people outside of our immediate family. It was heartbreaking to see how difficult it was for him to communicate and to know that others often struggled to understand what he was saying. Then we found Miss Margie. Through her expertise, patience, encouragement, and genuine care for our son, she completely changed his life--and, in turn, changed ours. She didn't just provide speech therapy; she helped give our son the confidence and ability to communicate clearly and be understood. Miss Margie provided convenient services at our home and around our busy schedule. She was always punctual, arrived incredibly prepared with tailored lessens for exactly what our son needed as he progressed, and she managed their time together perfectly. She taught us so much about our son's speech disorder and how we could help him in our daily activities and through slight but impactful changes in our casual conversation. Today, he has graduated from speech therapy and speaks so beautifully and clearly. Watching his transformation has been one of the most incredible experiences for our family. Miss Margie, we are forever grateful for the impact you have had on our son and our entire family. You have been such a blessing to us, and we will never forget everything you have done for him. To anyone who has a child struggling with speech or communication, we wholeheartedly encourage you to contact Miss Margie at The Speech Hale. She is the best!

Margie is an amazing speech therapist. Very caring & patient. She truly loves what she does. I…read morehighly recommend her. My daughter saw a few others but Margie is the best. Her approach isn't rushed and gives her student time to master techniques.

Great first group session with Ms. Cass at the Waipio location. She is very knowledgeable and…read morefriendly, and the facility is clean and modern. At the end of the class, we were provided a worksheet to help continue our speech progress at home. I'm looking forward to continued group sessions, as my daughter found them engaging and fun! I would definitely recommend this facility to anyone with children struggling with speech. Learning through play is a solid foundation to success with toddlers, and I'm glad that we had the opportunity to experience this speech technique through Central Oahu Speech! 10/10 would recommend I will update with pics of facility next class, if allowed :)

Review of baby classes:…read more What a welcoming, fun space, especially as a first time parent to an infant! Each staff member has been so warm and friendly, even when babies inevitably do their pterodactyl shrieks or start to get hungry/fussy towards the end of class. As someone who doesn't have family members or friends with babies, it was a great way to meet other parents and babies in around the same stage as my baby. Even though the babies in my class were in the 3-6 month range, it was so reassuring to see the diverse range of development and personalities, especially as the weeks went on. Every baby truly is a unique individual growing at their own pace! The location is in a building across the Ala Moana area Don Quijote. Parking isn't validated but it isn't too bad. People tend to zoom around the corners in the structure though and the turns are pretty tight so be extra careful when walking to/from your car, especially with baby! There is a bathroom outside of the office but on the same floor. When you get to the office, you take off your shoes and park your stroller by the door (sometimes get small kine traffic jam when class is done lol). You bring your own play mat or towel for baby to lay/play on during class (they have spares if you forget). The floor is somewhat padded. Each class starts off with introductions (sometimes there may be a new family who are making up a class from a different session). If you're late or if baby needs to eat (whether nursing or bottle) or take a break during class, you're completely supported! It's so wonderful that there's no pressure at all and everyone is so supportive. Again, as a first time mom, I feel like even leaving the house is anxiety-inducing and there can be so much judgement in other spaces. Sometimes I feel like the classes were just as helpful for me as they were for my baby in regards to helping my confidence as a new parent ‍ I should also note that it's not awkward if you're a single parent or if your partner has to work. Some parents showed up with just their baby. Some parents brought a friend or their own parent. All kinds of families are embraced! Sometimes we get to take a material home from class. For example, a month or so ago, we got to take home a shiny crinkly paper from class, which has since become one of my baby's favorite toys. He loves to watch it because it's shiny, listen to it because it's crinkly, and he squishes it with his fingers, arms, legs, and toes. He's since ripped it in two and I tried to buy what I thought was the same thing off Amazon but it's not as good as the one from TLD lol. They have lots of great ideas for DIY activities and tools, emphasizing that you don't need to buy expensive, "trendy" items to get great results for sensory play and motor skills! Even if you aren't able to attend a class, I still highly recommend following them on social media. They post such great tips and ideas, and they also occasionally host community events like family yoga, mom walks, and dad walks. I'm so, so grateful that our community has this precious resource available!

Dr. Suma and Shannon are amazing children's physical therapists! My son had torticollis and through…read moreour weekly visits my partner and I learned the exercises needed to help him fix it. Even through all the tears and hard work on my sons part i feel we made a difference they are super supportive and kind and i can tell are super passionate about helping. Messaging them on spruce was super easy! And even after my son has graduated they said they'll still be here to help whenever we have questions. Super awesome

My daughter has been attending for a month now so it's really not enough to give reviews on how…read moreshe's progressing (she's 2.5 yrs. old) but ai just love how convenient it is with their parking, location and hours. They try to accommodate my schedule. Everyone look nice and professional. My kid is well taken cared off with fresh new diapers every time I pick her up. I will update my review in a few months.

if there was 10 stars, i'd definitely have that up here!…read more if finding out your child has autism wasn't tough enough.. finding the right place for your child isn't any easier. but i tell you, HBH has been such a game changer for me and my son. they walked through the process with so much patience and understanding that it was my first time and i didn't know what to expect. they've done such an amazing job i've never been more grateful they have your kids interest at heart your kids success is what their goal is - but my son being 2 at the time was nonverbal and had a hard time looking at you when his name was called.. with a lot of team work in both ends, my son was able to progress in so much ways! i, even as a parent got to learn so much. from signing; to speaking; from needing assistance; to asking for assistance i would 100% recommend they not only jot down data for you child, they actually care for them.. they are very communicative and WORK. WITH. YOU. any religious beliefs? theyll work with you any concerns? they'll work with you (does it get any better???) they're pretty much family and i can guarantee you that THIS is right choice for you! why think twice!? hehe love you HBH thank you for everything you've done for Axel and I we miss you!

Finding Dr. Ani Nassif and the team at Kailua Pediatric has been such a gift to our family. As…read moreparents of four, having a pediatric office we completely trust is priceless, and we're so grateful we found them. From the moment you walk in, everyone is kind, welcoming, and genuinely cares. The nurses and front office staff always make us feel at ease, and they somehow manage to keep everything running smoothly without ever making you feel rushed. Dr. Ani is wonderful. She takes the time to listen, answers every question, and truly values parents' input. We always leave feeling heard, supported, and confident in the care our kids receive. It's clear she loves what she does, and it shows in every interaction. We also really appreciate how easy they make it to get care when it's needed. Same-day sick appointments and weekend hours have been such a blessing for our busy family and have saved us from more than a few stressful situations. Our kids actually enjoy going to the doctor, and as parents, we leave every visit thankful that they're in such caring hands. We only wish we had found changed our insurance years from on base to Kailua Pediatrics years ago. If you're looking for a pediatrician who treats your family with kindness, respect, and exceptional care, this is the place.

I'm extremely disappointed with my experience. I was hoping to establish care here, but was denied…read morethe opportunity to become a patient because my child was missing a vaccination. What was especially frustrating was that I wasn't even asked whether we planned to complete the missing vaccination--which we do. I understand that practices may have vaccination policies, but I was disappointed by how the situation was handled and by the lack of conversation or opportunity to explain our circumstances. Overall, I left feeling discouraged by the lack of access to care and disappointed that we weren't given the chance to establish care.

Before finding ABC Group, I was lost, confused, and didn't know how to help my nonverbal son. I…read moretrusted my instincts, took him out of school, and enrolled him in full time ABA therapy. It was one of the best decisions we've ever made. A year and a half later, Eren has graduated from ABA, and the progress he's made has been incredible. He is now talking and able to communicate his needs and wants. Watching him grow into the amazing little boy he is today has been such a blessing and ABC Group played a huge role in helping him reach his full potential. Every single person we met treated Eren with so much patience, kindness and genuine love. As a parent, there is nothing more reassuring than knowing your child is cared for by people who truly believe in him. A special thank you to his amazing BCBAs, Janelle and Sean, and to his wonderful RBTs: Jeremiah, Dean, Dylan, Karla, Shay, Luke, Kailey, and Josel. I'm so sorry if I forgot anyone's name, but please know that every one of you made a difference in Eren's life, and we are forever grateful. Thank you as well to Bev and Lauren at the front desk for always being so kind, patient, and accommodating with our schedule changes. Eren is very sad to be leaving because he truly loved everyone. I know he will carry the memories and lessons you gave him in his heart. From the bottom of our hearts, THANK YOU ABC Group, for believing in our son and helping him find his voice. We will always be grateful Justinne and Sandro Canete

Dr. Amy and ABC Group helped me when things were challenging with my son when he was younger. Her…read moreand her team worked on things like, comprehension, executive functioning, clarification and social cognition, as well as language and conversation so that my son would be able to live independently, and be able to attend college one day. With years of hard work and my son's determination, He now lives independently on his own and has a job! I am beyond grateful for the hard work, the individualized programs and the empathy that ABC Group had for my son. Without them I don't know if he would be where he is today. Thank you ABC Group!!

Dr. Amy Tamashiro is one of the most caring pediatricians on island. Every time I bring my sick…read morenephew or niece, the service from her and the staff is amazing. They always kind to answer all our questions, and when needed, they squeeze them into their busy schedule. Another great thing about this office, is if your pediatrician isn't in that day or yet, you can talk to or see one of the other 3 pediatricians. All are very nice and nurturing to the children. Thank you for caring for my baby niece and nephew dr. Amy!

Both of my children see her. She is very good about explaining things in detail. With a few of my…read moresons drs I need to poke and prod before I get anything but vague. With dr Amy she goes through possible scenarios, explains reasons for tests, labs and covers all bases. I'm so glad our boys made the switch over to her.