The doctor is extremely knowledgeable and very informative, which made the entire evaluation…read moreprocess feel reassuring and clear. My daughter usually struggles with tantrums in new environments, but this office was so welcoming that the evaluation went smoothly. The front staff were also very friendly and kind. Just a quick FYI for parents--there is an office cat (and possibly a dog), in case allergies or sensitivities are a concern.

This center is open to all ages should you have concerns about getting testings, evaluations and…read morediagnoses. My son has been here quite a bit since his preschool years. This is the only center available close to our home and on O'ahu back in 2017. 3/5 stars: Licensed Clinical Psychologist and staff of first evaluation for being on point regarding one out of two Dx for my son. Second Dx was a misdiagnosis when we brought him back a few years later for reevaluation. That's now been corrected with two more Dx that are on point. We've been instructed to have him return in a few years. Lots of paperwork to bubble in, write and sign consent forms. Waiting for results takes three months. For instance, if testing gets completed in April, expect scheduling results to be ready three months later, example in July. Wonderful news is all testings and evaluations were covered under my son's medical insurance. Services utilized: 5/5 stars: Social Skills Group: My son attended at age 4, loved it and went every Saturday for ten sessions. Out of pocket expense and not covered under insurance. It's unfortunate the instructor no longer works here and this program is not available. 0/5 stars: Note: I inquired with Licensed Clinical Psychologist in advance what are her thoughts about enrolling our son in Kumon Reading offered at many locations on O'ahu since cost is cheaper per month after receiving reevaluation. LCP highly advised against it without reason or evidence. My biggest regret is I've should've listened to my own intuition and enrolled him elsewhere for tutoring earlier. 1/5 stars: OG Tutoring a.k.a Orton-Gillingham Tutoring: Highly recommended by Licensed Clinical Psychologist for twice a week sessions. There's only one OG Tutor available part-time on Wednesday afternoons and Saturdays mornings only. My son attended in-person sessions from twice a week which eventually dwindled to once a week for a total of 10 months which was mostly due to instructor cancelling sessions on us. Independent consultant charged $50 cash or check only per 1 hour session. We're spending $400-$500 per month of our own money. When my son did testing with the center and at his school on two separate dates, test scores showed slight improvement only by a few points. My son still had difficulty reading words and sentences. Last straw for us was when independent consultant casually strolls in five minutes late without no attempted phone call or text to give a heads up or apologize while we're rushing from his baseball game to arrive here on time. No consideration for time. Not once but twice. Good thing we're able to claim OG Tutoring under medical expenses during tax season. Good news is he's receiving tutoring services elsewhere, flourished in a shorter amount of time, test scores are much higher in school, progressing quicker, and we're saving more money per month. What may work for one child may not always work for another. There's no perfect recipe. Must try and find what will work in the child's best interest.

My daughter saw Dr Kristina Lum,former Mrs Hawaii, a couple years before moving to the mainland. Dr…read moreLum was very helpful in managing my daughter's behavior at the time.In my opinion and as a mom whose extremely picky about anything for any care my daughter gets is one of the best on the island. Why?Well,she is a LMFT(Licensed Marriage and Family Therapist) who also has some education in Child Development. Secondly she connects with kids really well. She also has a history of dealing with kids in the DOE SPED which IMO makes her more than qualified to deal with the diverse population of special needs patients. She should've gone on to specialize in pediatrics specifically...Think she'd have phenomenal results with families and kids.Regardless she's always on time and her methods are CBT along with Positive Psychology. She uses several methods but is holistic in her approach treating the whole individual. One thing I will say and it's not really a negative thing but she doesn't treat kids with Autism.Still comes highly recommended.

I've been in the medical field as a professional and also as a patient for over 20 years…read more As a retired Military Veteran, I would have to say that their office and personnel has been the best experience I've had. They are very organized, flexible, customer service oriented, compassionate, and highly knowledgeable with the in and outs of care both online and in-person. Highly highly recommend them, especially for the military/VA patients that use community care. Their access to care is probably the best on island. The communication from booking appointments to handling insurance and referrals has been nothing but AMAZING.

I just got out of the hospital and everything was in order. The caseworker had set me up with Aja…read more When I got out, I had an appointment and I saw her. In the first Zoom meeting, I kept telling her about what's going on with my family and how important it is and she said she can't help me regarding my child, but she can help me with just me. I kept telling her that something was going on with my child that made me feel a certain way so that I needed to talk about that. She kept saying that she cannot help my child and I understood that. Anyways, I told her that if she specializes in human trafficking and she's a Christian because that's the two things that I was shocked to see someone had a specialty in and that is what I needed help in. I believed this was set up and a blessing from above, from God himself because how easy is it to find Christian-based therapy with specific things you're going through? She just seemed very dismissive and she seemed like she didn't wanna see me and I just told her that I feel like this is a very important matter to me that I need to speak about it and then we eventually came to a mutual understanding about what I needed in therapy. In the second session, she said that I cannot see her anymore because I need to take medicine and I already have a therapist. I told her I don't have a therapist. Their office and the hospital just said that I have one, but that I don't. I'm not seeing one right now. I was seeing one from before but I am not seeing anyone but her. She said if I don't do the medicine (which the hospital didn't require) then they can't see me. I said fine I don't think we can do this then. So we mutually agreed to end services with one another. Then I decided to go to Linda. So I made an appointment with her. The day I got a phone call, I didn't respond because I was busy. They left me an email saying my appointment was canceled the day of and they sent me an email discharging me. I called the office and the girl said the manager said I am not a good fit so they will not be seeing me anymore. I asked to speak to the supervisor to get this right. She was listening to everything that I said I said I was gonna write a Yelp review. I said that I did the survey just so that they would have feedback to know what went on with me. To know that I wasn't satisfied, wasn't helped, didn't feel hurt, just got out of the hospital, I don't have a therapist now and now I have to look for one, and they just didn't help the way that I needed them to. They kicked me out two times. So I confirmed with the manager about her saying I am not a good fit and they won't be seeing me anymore. So I got an email that they discharged me and I just told them I don't trust them or feel comfortable doing any work with them or any services with them anymore. And it's there. I would not recommend anyone who just got out of the hospital who's kind of vulnerable and is trusting people to help them to just go here and expect them to actually help, as they treated me like easy throw away patient, with no compassion.

12/3/24 Response to Carolinda: Thank you, Carolinda, but we…read moreboth know this process was only expedited after nearly a year because I finally reached my breaking point. While I understand the need to frame your response in a certain way, I ask that you refrain from blaming insurance or others for the lack of professionalism and accountability shown throughout this process. Our issues could have been resolved much earlier, as was guaranteed by your office, and you would have one less negative review to address. Good luck to you and Speech Solutions moving forward. Original Review: I regret to say that I cannot recommend Speech Solutions to anyone seeking speech therapy services. My experience with this company has been nothing short of frustrating, and I have a long trail of emails--spanning nearly an entire year--documenting unresolved issues with various members of their staff. If you're interested, I'm happy to share the details privately. The ongoing lack of communication, the constant runaround, and the overall incompetence I've encountered highlight significant ethical and operational shortcomings at Speech Solutions. While I don't have the time or space here to list everything, suffice it to say that the challenges I've faced with this business have been extensive and exhausting. The only positive aspect of our experience was the brief interaction with a few speech therapists who worked with my son. Unfortunately, each of these therapists (and others) abruptly resigned, which speaks to the high turnover rate at this company. The inconsistency in care due to this turnover is concerning on its own, but the real issues stem from the lack of professionalism across the rest of the organization. From Tara in administration to Carolinda/"Trini" (CEO), Sharon (CFO), and the entire billing department, the service we've received has been disappointing, to say the least. We've been given the runaround for far too long. While I would love to walk away from this situation, we're still waiting on an updated invoice from our son's initial evaluation in 2023, which was billed incorrectly, and a refund that they are inexplicably withholding. At this point, I feel trapped and can only hope that future clients do not have to endure the same level of frustration that we have. To conclude, I'd like to highlight the ethical concerns around staff posting feedback about their own workplace. This creates a conflict of interest and opens the door to potential manipulation of reviews. I've noticed at least two five-star reviews that seem to come from familiar faces, Tara being one of them who has posted to both location Yelp pages and Google--just something to keep in mind. My best advice for anyone seeking speech therapy for themselves or a loved one: look for other options.

Staff is friendly and on point, they made sure we understand the process and exercises to…read morestrengthen my daughter's development! Grateful for the staff especially Rachel and Teri! They've been attentive and helpful from day one providing the level of care and attention to detail anyone would expect from a professional service! Mahalo nui!

Behavior analysis no ka oi (BANKO) is a wonderful nurturing community for children who are…read moreautistic. They provide ABA (applied behavioral analysis) which is the gold standard for treatment for children on the spectrum. This company is owned and run by Dr. Christine Walton, and is conveniently located a block from restaurant row. They offer all kinds of life skills to help these kids in a meaningful way. All the therapists are very patient, and nurturing and the children all definitely feel loved. This place is really an amazing service to the community.

Great quality of care and the staff is extremely supportive and friendly. Highly recommend them.read more

Ms. Wiberg doesn't take notes during session, yet remembers much more than others I've had who do…read morethis. She learns how to speak "your" language (no matter how offbeat) and uses it to help you transform. I've gone from no hobbies and having hard times with emotions, to hitting my first invert at pole dance class and having almost two years of recognizing my emotions. Even would have skipped a job interview (my best job) if not for this. So yeah, go see her. Can't promise a miracle, but yeah, she'll definitely listen - even if you bring up a satanic group in session.

My 20 year son suffered for many years with Tourette's, OCD, ADD, & Social Phobia. The Tourette's…read moregot so bad that he couldn't leave the house because of the many rituals that consumed his every waking minute of the day and night. He was so frustrated that I would find him punching himself because he had no control over these life debilitating rituals. His primary care physician and his neurologist worked together and put him on so many different medications and nothing worked. His primary care physician said he should see a psychologist. My neighbor told me about Dr. Antonio Gino. What a Blessing it was for us to have found Dr.Gino. He was able to explain and help my son though everything he was experiencing. Dr. Gino accomplished something I thought was never gonna be possible and something that my sons primary care physician and neurologist couldn't even accomplish with a ton of different medications (which only caused horrible side effects and urinary incontinence being the most traumatic one of all the side effects). My son and I have learned life altering information and techniques (retraining the brain and delaying the gratification) from Dr. Gino. My son no longer does the rituals and has come very far compared to where he was at before we found Dr. Gino. I owe Dr. Gino my life for all that he's done and continues doing for us.

I am so grateful that I found Alissa! She is someone you can trust. It usually takes me a while to…read moreopen up to people but she made me feel so open and comfortable right from the start. She allows me to find true answers within myself but is there for you 100% of the way. Such an amazing person! I highly recommend her.

Scheduling process over the phone felt like someone was actually holding my hand through the…read moreprocess! Speaking with Ryan of Assess Hawaii is one of the best interactions I had in my 14 years of managing my son's diagnosis. I have been making calls to search for specialists/therapists/schools and scheduling appointments for my son...those calls were all straight-forward and transactional - I can't complain because it gets the job done. But when I called Assess Hawaii, I was assisted by Ryan - he was extremely pleasant, informative and efficient professional. it felt like speaking with someone who already knows me and my son. Ryan faithfully followed through (even after hours) and made sure we are scheduled the soonest time possible (perfect, just before school starts). Not only that the scheduling was prompt, but he was also able to explain in full detail the whole process. Assess Hawaii's efficient scheduling/intake process (with the help of Ryan), may seem simple, but done with extra care and lots of warmth, eases the stress and gives a refreshing feel in making doctor's appointment. :)

Scheduling an appointment was a very straightforward and easy process with Ryan. He was able to…read moreanswer all of the questions I had, as well as my concerns, in a very patient manner. I was a bit anxious about calling to get my appointment scheduled, so I was very happily surprised that it went so well. I highly recommend scheduling an appointment if you're looking to get an assessment here.