The sales person Lilly was amazing. She was very helpful and very attentive. She called me back and let me know right away if the part was available. I would totally recommend them for used parts if you ever need them. Thank you Lilly. read more

Lily the person who works here is absolutely an incompetent pathetic joke of a worker . Handled my situation with my customers Toyota engine horribly, has no knowledge of the differences of Toyota engines throughout the years.Never asked me for the Vin number.Or if the vehicle was manufactured here in the USA or Japan because of this she has costed my business money and time for her lazy incompetence. Selling me an engine that was incorrect from the start, all because she is too lazy and uninformed to do her job correctly. Even admitting herself.She's never seen this situation before. If apple auto dismantle wants to hire people like this and just sell stuff to make money with not knowing what they're selling and fucking people over along the way,Just name yourselves autozone. Highly don't recommend buying from here The bad reviews are there for a reason. These cockroaches are pathetic as much as they are stupid. Suck it easy yall! read more

Not only is this place out of the way from any civilization by 30 mins drive, they have no idea what they are doing and give you the wrong parts and will not return them. Highly advise never to give them your business, absolute scammers. read more

I wanted a windshield from them, and they told me I have to go in person to pay first and then they will take the windshield apart. Which I have to wait more than an hr after I paid. I went there paid and waited 1.5 hrs. It's fine if they know how to take the front windshield apart, but they don't. I understand it's 106 degrees today. But you are suppose to know to cool down the glass little bit before you can take it off, no they just go for it and the windshield cracked at the last minute. Wasted 4 hrs just drive around for nothing. This could be avoided if they took it off before I head over. Definitely not coming back, there is plenty of junk yard out there they take the parts out first and make sure it's in good condition for pick up. read more

They're okay. Prices are pretty good and fair. They're very disorganized though. Front desk guy (Timothy) is terrible at customer service though, but the other older guy was good. read more

Honest, Reliable, Friendly Staff with Exceptional Customer Service. Speak with Ricardo read more

Do trust them .. i called and asked about a part then i went there to get the part they increased the price 500$ it was 1200 when I went they told me 1700 i was like I called you and you said 1200 they go it is what it is 1700 . read more

I think this company must have gone out of business. I submitted a part inquiry through the form on their website, and never heard back. A few weeks later, I decided to try again and I emailed the "Sales" email listed on their site. Again, weeks later, no reply. read more

These people LIVE on the phone, effectively ignoring the customers in the office. I would recommend hiring someone to either run the phones or run the office. Service is poor. Basically it's cheap (I guess) and that's what you get. Very rude with quite an unsatisfied feeling. I feel like I'm in a Walmart in Compton. read more

Apple Auto Dismantling - Office - Auto Repair Near Me - Wilmington, California

Horrible customer service, they just lie over phone to get you in and tell you oh we don't have the part.

Just like the other people said, this place will tell you they have the part, show up and it's no where to be found. Timothy (same guy others had the issue with) will lie to you on the phone and then again to your face! Multiple times! He told me he had 7units in stock, and will have one on will call. I told him to please confirm because my drive will be long, he said he has it ready to go! Once I got there, Timothy said there was now Only 1unit available, and it just got stock transferred to their other yard 40 mins. Transferred just minutes before I got there. Interesting? I had just got off the phone with him 2 hours ago?? Interestingly I went to their other yard and it's not an affiliate of apple auto, nor anywhere related. I've never been lied to my face about 20x in my life by a company I was about to spend my money with. Stay away from this company and their alleged parts they have in stock... unless you like terminal island, long beach traffic... and burning a day out there! read more

In need of a window for my BMW and a motor for the window, this place came threw. I would like to thank Juan for his great customer service. He was very helpful over the phone and also upon arriving helped me out. Aguayo worked hard on taking the door apart to get my window and parts. read more

They have it all literally everything i couldn't find in most of SoCal junkyards this place has always had it, far drive but worth it if you hit the beach after ! read more

Order an auto part from Johhny, they sent me a wrong item and they wouldn't accept returns. Very Rude on the phone. Timothy who represented himself as store manager didn't take any action and was rude as bad as Johnny. If you care about your time and money, STAY AWAY! read more

I'm so please and happy with the whole crew they have great customer service and Mr.Ricardo was really friendly and professional took the time to make sure we left satisfied with their service which we did !!!! We drove from San Diego CA to his location and would absolutely do it again if we need parts in the future I highly recommend them. Thank you for you're great customer service !!! read more

I needed a driver's side sun visor for a 2006 Chevy HHR. From the dealership, they're nearly $200. Yes. You read that correctly. $200 plus labor. I got in touch with these guys, and they had the part for $25 + S&H + tax to get to me. That came up to a whopping $38! On Sept. 15 I was faxed the credit card authorization form, and it arrived on the 18th!! The only reason I knocked off a star is because I never got confirmation that they received my credit card authorization, nor that the part was being shipped out. I had to call in to get that information. I would definitely order through them again! read more

So this place said they had a part I needed and I drove from Palmdale to Long Beach willing to pick it up and I had already paid for it in advance, but turns out the part was not useable and broken. Therefore Tim helped me find another part In Fontana which is another hour in a half from Long Beach and I was still willing to drive down there because Tim said the shop had the part and all I had to do was pick it up. Turns out that shop was filled with lazy ass people who didn't want to take the part down for me, closing time was at 5 and I arrived at 3 ( American dismantling) so before you guys waste your time here, call ahead and make sure they have the part and make sure they check the part that it is in good conditions and it's not broken. read more

So I contacted the dealer for a hubcap for my Nissan Rogue and the same hubcap was around $100.. I called a friend and they recommended me to Apple.. knowing that I would be driving all the way from the westside of LA, I called and was told that yes, they do have 6 hubcaps in stock! I was so excited! it took me about 35 minutes to get there but it was well worth it.. I literally got my hubcap for such a good deal that I had to take the time to write this review.. I'm extremely satisfied. thank you so much! read more

Come here if you want to buy engines with no compression or if you want a cracked block. Went here for a SOHC 1.6 engine and both were messed up. They even gave up and gave my money back showing how easy they quit. Before you purchase anything from them call them and see how much times you get put on hold. Very unprofessional people with no respect to customers. Aswell WEAR YOUR MASK. Only come here if you want beat up stuff that doesn't work or function properly. Better to do research and get a good bang for your buck. read more

My car was clipped, and my driver side mirror was smashed...took it into an auto body shop and quoted $$$ and 5 days of work on the car (bc there were some scratches and fender/bumper appears to be slightly misaligned). Car is totally drive-able and damage appears to be cosmetic, but it was just a hazard to see through the cracked driver side mirror....talked to Jessie at Apple and they had the driver side mirror, in my paint color. And just like that, in less than half an hour's time...my driver side mirror is as good as "used" and totally functional (power adjustment works too!). Their customer service was 5* and I will definitely be a repeat customer if I ever need another part! Thanks Jessie and staff! read more

They had a real bad service in person and bat service on telephone there really suck I call they put me on hold for like 10 minutes I'll call back they did the same thing when I got to the store they said they have the part but they never did read more

I was referred to Apple after two different places made me drive 2 hours for the wrong part. I called Apple and Timothy picked up the phone and right away he was a lot more helpful then the other guys. I explained to him that I need a specific navigation unit and a front bumper complete with fog lights and grille and I also explained to him that I've been back and forth for nothing, twice. He asked me for a vin number and put me on hold while he called and confirmed the parts with the dealer. It turned out that he had everything besides one of the fog lights. I drove down to Apple the following day and took everything. He also found the other fog light from another location and had shipped to my house through ups. Tim is great guy and I look forward to doing business with him in the future. read more

Is there a Negative Star rating for these guys? These Clowns are a joke. Very unprofessional and cannot take note of the vehicle application properly. I have gotten the wrong part from them three (3) times. When you call back to let them know you got the wrong part (again!) , you get transferred to someone new to speak to. The only reason I am still dealing with them is because I have two (2) wrong parts here that I need to send back for credit. I can only imagine how that's going to turn out. Do yourself a favor and heed this warning! read more

I called them looking for a hard to find part. I got great customer service and the part was ready for pick-up as promised!

From the start, I felt that they were giving me their undivided attention although they'll put you on hold but it's understandable since they're almost always busy. Gabriel and Jessie helped me out and were very diligent and want you to get the best price and the correct part. I would definitely recommend this to anyone who is looking for car parts, they're the ones to go to! They don't rush you or make you feel as though you're wasting their time. They will explain to you everything. read more

I Work at a collision shop and we ordered a part from them that turned out being wrong. We spent a lot of money on this part and since it was wrong we called to have it picked up for a credit. When we called we were told they would be down to pick the part up the next day. The next day came and no one showed up to get the part. We waited a couple more days and still no one showed up to pick the part up. So again we called and were told the same thing "we will be there the next day to pick the part up". So now it's been over a month and we have called 9 times and even emailed them to come and pick the part up. Now guess what? It's still sitting here at our shop collecting dust waiting to be picked up. This is very unprofessional and very much so hurts our business relationship. We will no longer be ordering any part from them due to this issue. read more

Called this place for parts. When I showed up they said that they did not have the parts. Employe Jessy said that Renee "assumed that we had the parts and you know what say about assuming"! Yes I do... they make an ASS of your shop. This place is a waist of time. Make sure that they actually check for the parts... Not just assume that they have them. read more

Bought a mirror form this crappy place and come to find out I didn't need it because my insurance covered it, I also tried to pay with my credit card but fatso insisted on cash quote "nobody needs to pay trump we got to get over someway" tried to return it the next day and this fat jerk would not let me return it even though another employee said he would charge a 20% restocking fee fatso was very rude and I recommend not to shop there, not to mention the receipt says the item was returnable! Disgusting employee. read more

Wow! Apple Auto is a great way to save money! The men behind the desk were so helpful and professional. I was delighted to learn how much money I could save buying used parts, the Side Mirror I purchased looked brand new without the brand new price tag. I have told all my firends to call Apple Auto Dismantling before ever calling the dealership for all car parts needed! This is the way to go! read more

This place is awesome I was looking for a transmission for my Dodge 1500 the dealership want to go over $4800 for it I found it here for a quarter of the price will definitely be coming here for all my future needs when it comes to auto parts and the best thing about it if they don't have it they will find it for you. They go above and beyond for their customers I would definitely recommend this place read more

Apple is great they always have the parts I need at fair prices. Don't believe all these negative reviews go check them out for yourself. Very organized and knowledgeable. read more

Very poor service here, i orderd a catalic converter for a honda they told me i would have to wait 15 min for them to being me the part, 2 hours later im still sitting therenin the office waiting for my part that i never reccived. Worst place to order any parts for any car. read more

Drove to long beach from Buena Park for a lower control arm for a bmw, once I got there I waited for the guy to go look for it... After 20 minutes they tell me hey buddy the part isn't good anymore. read more

I have dealt with Ricardo on several occasions regarding my sons Scion TC. I purchased a driver door white, a fender white. struts. This is a salvage yard. It aint pretty but the deals are great and the quality of the parts are insurance quality. I would recomend Apple Auto Dismantling to friends and family anytime. To say there typing skills are on par with a 5th graders??? I could of spent 1,500 on parts from the dealership and had free coffee and loaner car. I only spent 800.00 at Apple Dismantling. All the employees were helpful and courteous. If there are people willing to save you alot of money and be helpful why insult them. These guys saved enough money for me in one weekend I was able to buy my son a new set of tires for his first car that he financed in his name. Thanks Apple and hope nobody accepts the nitpicking review about the transmission being shipped late. read more