This place is incredible! They really can do it all. I have had shirts made by them and they were…read moredone so quick with very high detail. Prices are the best in DFW and service was amazing. Also if you ever need Stickers I had some made same day within hours! Can't recommend this place more

I think the work is okay, nothing that someone else could not do. Now my problem is that you are a…read morebusiness, and in no way do you try to work with the customer. To err is human" this is something they clearly don't care about. I accidentally ordered the wrong size they didn't care...oh well...sorry is what I get back. All sales are final. I will never do business with them and encourage all who read this to not do business with them either. I don't even have a desire to wear the shirt due to the shi*ty customer service. I was willing to buy another shirt and pay the shipping cost to not upset my child, but they told me, "No." I asked if I could come and pick up the shirt and they told me, No, even though it's not a far drive they said no one can come to the store but it's in Arlington, TX it's cheaper to pick it up then pay for shipping. Definitely lost a customer in me, and I hope others read this and take heed.

I absolutely love this store! I have been ordering DTF TRANSFERS for my customer's shirts and they…read morealways turn out awesome. Rick and Rhonda are great to work with! Amazing customer service and very professional at what they do. I highly recommend this business. Give them a try I promise you will be one happy Customer. Thank you Hilda Garcia!

I cannot say enough great things about Promo Planet! From upper management... Rick, Rhonda and…read moreChris to production (Carson and Steven), to every other employee in this company, they go above and beyond to take care of their customers. I've never seen a more hard working group of people... and what a great team they make! They've always been fair and taken wonderful care of our needs. They take the time to keep you in the loop and make sure you are completely satisfied with your order before it goes to production, which makes you feel valued as a customer. I would highly recommend the Promo Planet family to anyone and everyone (big or small companies) that are needing DTF pressed shirts, screen printing and embroidery. THEY ARE THE ABSOLUTE BEST!!! PHENOMENAL QUALITY AND FANTASTIC WORK ETHIC!!!

We wanted custom shirts with a dry fit material. So, we ordered some shirts and took them in for…read moreprinting. They turned out so nice! I will definitely use them again for future printing needs. Quick turnaround and affordable. We couldn't be happier.

Called at 8:40am Tuesday 7/8/25. Spoke with Hassan on color…read moreof shirt and design. Was making 20 shirts for a family cruise next weekend 7/18. Hassan sent me several designs within a few minutes. Whole design, proof approval and payment took a few hours. Product was ready today at 11am! Two days! I COULD NOT BE HAPPIER WITH ORDER!!! Excellent customer service, product and pricing $22.15 per shirt I will use them again!!! Thanks!!!! P.J.

Update 2019: I recently gave the business a 1 star review but due to some recent updates I am…read morechanging my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST!…read more They were able to help me out with a big smile and got it done with plenty of time to spare!

I highly recommend this shop for any embroidery needs. Chris was amazing and helped me with a…read morelast-minute graduation stole. She got it finished in time, and it turned out absolutely beautiful. I couldn't be happier with it!

Extremely Disappointed - Poor Communication and Service…read more !!!DO NOT DO BUISNESS HERE!!! I would give 0 stars if I could. I reached out to have some hats embroidered and the experience was terrible from the start. Communication was lacking -- Chris barely read my emails and seemed uninterested in earning my business. I provided all necessary info and dropped off my blanks on April 25th. I was told the turnaround time was 10 days and that I'd receive an update. I emailed on Monday, May 5th to check in -- no response. I called on Tuesday the 6th and was told I'd get a text update -- nothing. I followed up again on Wednesday and they said they'd "check the status," yet still no follow-up. Out of frustration, I went in person on Thursday, May 8th. Chris was dismissive and arrogant. When I asked for my blanks back, she told me they weren't even at the shop -- they were at her house. then she tried faking a phone call to her husband to bring them up then her phone rang in the middle of her "talking to him" If they can't be excellent with customer service and communication, I can't trust them to be excellent with the job itself. Very disappointing.

This place has an amazing selection of scrubs at very decent prices. The lady was very helpful and…read moreso sweet! I will definitely be going back. Recommend highly!!!

DO NOT COME HERE. Not only are they over priced I asked them dozens of times about they're return…read morepolicy because I was buying the scrubs for a POTENTIAL JOB and repeatedly they said yes you can return or exchange non sale items. Well sure enough I didn't get the position and these clowns say they don't accept returns at all. This place is trash and the customer service is trash. I still have their scrubs with tags attached if anyone is interested. But do not give them your business they are spineless trash.

Great clothing store for all ages! My daughters age, 4, 10 and 16 love this place and there's…read moreplenty for me and my wife as well! Staff is always really friendly and the manager, Lou, is always very welcoming and helpful. Highly recommend this store!

Staff was so nice and helpful! They assisted us in getting the size we needed and called around to…read moreother stores when the item we wanted was not in stock. They have a huge selection of items in different patterns and colors! The manager Carlos was so nice and even assisted when a price on a north face backpack rang up for more than the price listed on the price tag!

This is my absolute favorite Cavendars to go to. The staff is friendly and helpful without hovering…read morewhile you're shopping. They have a large selection with competitive prices. I personally love to see what their mannequins are styled in when they get new inventory in. The store is very clean and well organized. But do yourself a favor and sign up to get text messages regarding their sales.

Products were good, selection was large, but service was terrible. I was behind one person in line…read morewho was getting helped for 30 minutes, and I only wanted to check out one item. I was never spoken to by either of the employees and neither apologized for the wait. They probably should have spent 30 seconds checking out my one item before going back to helping the customer who was taking a long time.