I attempted to drop off my late sister's medications to be destroyed. This was a full shopping bag…read moreof various pills that she had originally gotten from this location. I was told that they would not accept them unless I emptied out each vial for them. Keep in mind that these were their vials, with their labels. I declined to spend an hour accommodating them, and ended up taking the bag to The Medicine Shoppe in Leduc. They accepted the medications with no fuss while offering condolences, even though they were not from their store. I highly recommend The Medicine Shoppe over this Shoppers location in particular.

Although some of the staff in the pharmacy are helpful, I am not impressed that they have…read moremisplaced/lost 2 of my prescriptions over the past 2 months. My mother dropped off my latest prescription and when I went in to pick it up, they tried to tell me that my mom didn't drop it off and that she dropped it off somewhere else!!! Totally upset and moved to another pharmacy that cares.

We do not recommend getting prescriptions filled here. They cannot get it right. They are rude, and…read moreseemingly aloof to the fact that some people require daily medication for heart problems, cancer medication, etc, they cannot fill a prescription correctly. Today, they put someone else's medication in the bag, thankfully we checked! Posting on our local rant page, this pharmacy has a long list of horrifying mistakes. We have a formal complaint against them with the governing college. The only thing this store is good for, is cheap pop and milk. Don't risk your life with the pharmacy.

This pharmacy its very busy, the waiting times are at more than an hour. but they don't tell you…read moreuntil' they have submitted your order insurance and all, the energy there seems very low, no one smiles, very robotic like. In fact, in my opinion they should take training in customer service , not recommending, Thankfully I don't Come here often, it's like black and white in compare to my regular pharmacy.

Our visit to Rexall in Spruce Grove today was mainly a waste of time…read more My wife and I went because of an item we need that was advertised in their flier as being on sale. When we looked at the item on the shelf, no sale price was found. We asked the clerk if she had a current flier handy and she responded in a very unapologetic manner, "We are not a flier store." This particular Rexall location is not conveniently located. We made a special trip for this item only to find out this store would not sell it for the advertised lower price. We are not likely to visit this particular location again.

Excellent staff. I have been displaced from my home in my usual Rexall is in Sherwood Park. Due to…read morelimited resources I required a prescription to be filled after contacting my local Rexall and Sherwood Park, that I have been a customer out for well over six years told me I had no options. I would need to drive to Sherwood Park. I wish I could remember the lovely ladies name here at this location in Spruce, it was easy as 123 she directed me through the uwell app and within 20 minutes or less, I was good to go !!! Keep up the excellent service!!!!

On July 31,2026 I was in the store to buy a Panini Fryer.I opened the box to see if it was what I…read moreneeded,and it was! As I was putting it back in the box,a Lond Drugs clerk came up to me and was mad that I had opened the box and they couldn't sell it anymor.I told her that it was was the Item that I wanted and was going to buy it! But she kept harping about I couldn't do that so I didn't buy it!! I thought they were there to help the customer NOT TO STOP THE SALE!!! So I went to the next nearest London Drugs and purchased the item,and won't be returning this store in the Brewery district

This is my favorite London Drugs. It has everything…read more Absolutely everything. I have trouble finding the coffee substitute I like. I find it here. My non fluoride toothpaste is here. I needed help finding it, but the staff was there when I wanted them. The carry Zevia. A stevia sweetened, soft drink without calories or chemicals. You can knock a lot off your grocery list. Gifts too. Greeting cards. Cosmetics. Electronics. I've purchased just about everything here but drugs. Lots of parking. Unlike the location on 51st ave.

The staff and the pharmacists are extremely friendly and go out of their way to be helpful and…read moreaccommodating. The service is quick and very professional.

The old white woman pharmacist lied to me because if she helped, she wouldn't have received the $25…read morefee. I went to another pharmacy down 109th and they assisted me with no problems. How could a pharmacist turn away someone in desperate need of an inhaler? This Shoppers helped me plenty of times. What was so different about this time? I did not appreciate the old lady's condescending attitude.

Another well-stocked, pleasant Shoppers Drug Mart, worth stopping by if you need beauty supplies, a…read morepharmacy, last-minutes snacks, or coffee cream. A huge parking lot out front, near to everything from a Dollar Store to a Bulk Barn to Seoul Fried Chicken across the way, and only a short walk to Whyte Avenue, this location is a win.

Having a complex family with special needs kids this pharmacy has been wonderful. They are…read moreprofessional, accommodating and very up to date on the latest techniques and procedures. Combine that with an amazing natural health selection make this local family run business awesome!

I tried this place for a year. First they never had all of what it was I was supposed to get. This…read moreway when I came back to get the second attempt, I had to ay a second dispensing fee. Then on top of that, they wanted to ask me some questions to "update my file". They took this, and faxed it to my doctor, and said he needs more drugs.

Absolutely horrible customer service. My mom needed to drop off a parcel for shipping and needed to…read morejust finish tapping it. Was told in a very condescending tone that they do not supply tape on hand and we needed to buy it. The guy at the desk was rude and impatient. Would recommend going anywhere but here. Would also recommend talking to that employee, Shoppers. Serviced on April 2nd, 2024 at 3:30-ish. He was rude to the customers before AND after us.

Needed a prescription for my husbands condition on March 15th. Igor Bogdanovic was the pharmatist…read moreon shift at the time. My only wish was that we had a physician as thorough as he. As we left I mentioned that I wished he was my husbands doctor. On March 18th my husbands phone rang at it was Igor wanted to make sure the medication worked for him - my mind was blown. The service this man provides is something I haven't seen in many years! I don't normally write reviews - but I believe he goes above and beyond and deserves more than the five stars I was able to select. Thank you Igor for taking so much care and pride in your profession!