I attempted to drop off my late sister's medications to be destroyed. This was a full shopping bag…read moreof various pills that she had originally gotten from this location. I was told that they would not accept them unless I emptied out each vial for them. Keep in mind that these were their vials, with their labels. I declined to spend an hour accommodating them, and ended up taking the bag to The Medicine Shoppe in Leduc. They accepted the medications with no fuss while offering condolences, even though they were not from their store. I highly recommend The Medicine Shoppe over this Shoppers location in particular.

Although some of the staff in the pharmacy are helpful, I am not impressed that they have…read moremisplaced/lost 2 of my prescriptions over the past 2 months. My mother dropped off my latest prescription and when I went in to pick it up, they tried to tell me that my mom didn't drop it off and that she dropped it off somewhere else!!! Totally upset and moved to another pharmacy that cares.

horrible place to work and shop, rude management at the pharmacy too. worked there for 14 years and…read moregot fired for doing something they told me to do. deserves 0 stars

Rexall Drug Store is located in Leduc's City Centre Mall. It is a drug store, but it's not as busy…read moreas going to Shoppers (the only other real drug store in Leduc) or Walmart. What I like about Rexall? The price is pretty decent. Shoppers is usually the most expensive place when it comes to drug store purchases in Leduc, and Walmart is usually the cheapest, but Walmart is always busy and Rexall is pretty quiet. The only time I find it's busy at Rexall is if the Farmer's Market is going on in the mall or if it's Senior Days. There is a Canada post office at this location. It's the only one, I believe in Leduc. Sometimes the post office isn't open, but for as often as I need to use the post office it works. There is a decent amount of stock here, not as much variety as Shoppers, but I can usually find what I'm looking for. There are a few things I buy, like my facewash, that Rexall doesn't carry. You can get Airmiles now with your purchase. I think it's 1 for $20 spent, which isn't great, but today I used a coupon and got 100 for spending $50. Red Deer here I come :D There's a pharmacy here, but I've never had to use it so I won't comment on that. What I don't like about this Rexall? The place always seems understaffed. I like to be left alone when I shop, but it's often hard to find a staff member if I have a question, or if I want to see if they have something in stock. If there's more than one person at the checkout counter there's usually a pretty long line. This is a time where I wish Yelp did half stars, because I'd probably opt for 3.5 stars out of 5. There isn't anything horrible about this Rexall, but just the smaller selection, and waiting to speak to the staff (or to pay for purchases) means it's not my top choice of drug stores to visit in Leduc. I do like that they have airmiles, and that it's usually not to busy. If I just need to pick up some toothpaste or something I'll come here. If I'm looking to browse around to buy makeup or perfume I'll head somewhere else.

Staff are not well trained. Cashiers are not trained to put items into customer's bag. While you…read moreget your Optimum card or credit card cashiers do not make any motion to bag items they have scanned. I only had one prescription filled at the pharmacy and the staff were unable to spell my last name.

Very unpleasant shopping experience at this location. Staff in regular Customer Service section…read moreneeds training and could certainly act more professionally.

The staff and the pharmacists are extremely friendly and go out of their way to be helpful and…read moreaccommodating. The service is quick and very professional.

Excellent staff. I have been displaced from my home in my usual Rexall is in Sherwood Park. Due to…read morelimited resources I required a prescription to be filled after contacting my local Rexall and Sherwood Park, that I have been a customer out for well over six years told me I had no options. I would need to drive to Sherwood Park. I wish I could remember the lovely ladies name here at this location in Spruce, it was easy as 123 she directed me through the uwell app and within 20 minutes or less, I was good to go !!! Keep up the excellent service!!!!

Our visit to Rexall in Spruce Grove today was mainly a waste of time…read more My wife and I went because of an item we need that was advertised in their flier as being on sale. When we looked at the item on the shelf, no sale price was found. We asked the clerk if she had a current flier handy and she responded in a very unapologetic manner, "We are not a flier store." This particular Rexall location is not conveniently located. We made a special trip for this item only to find out this store would not sell it for the advertised lower price. We are not likely to visit this particular location again.

Their grocery prices are a little high but they carry good quality products. The Pharmacy is…read moreexcellent and if you are stuck at home they deliver. The owner Raj is one of the nicest people you could talk with. Both stores are under awesome Managers. I trust them implicitly! Never hurts to compliment Nicola on her hair!

Just had the best customer service. I went in for two items their PC brand popcorn and Redoxon…read morevitamins. The line up at the one register that was open was really long. One of the ladies from cosmetics offered to take people in line. She took the next lady who was in line and then I left to join them. I have never heard of redemption days and this lovely cosmetics lady told me all about it and wrote it on my receipt. She even offered to put whatever item I wanted on hold for me if I needed. Now that's some great customer service. This is by far one of the best customer service experiences I have ever had.