Decent shoppers with an easy to navigate parking lot…read more Unfortunately they didn't have what I was looking for today. Regardless the staff were friendly and helpful, the store bright & clean, pretty much all you can ask for. It's a medium sized shoppers open until midnight daily. Post Office and Beauty Boutique services here. Shoppers has recently merged with PC Superstore points program = PC Optimum. What I like about this program is you can redeem your points at either chain and you can set up a family account to share points.

Worst pharmacy ever! If ur indigenous dont come here, they seem to be jealous of your NIHB covered…read moreprescriptions LOL goofy ass place. Will try argue with you about whats covered and whats not. If you know your rights dont come here , they will try be-little and look down on you for being first nations. Also, they ask you OUT LOUD what you're taking the prescription for -_- ugh piss me off. Literally gave me the run around, prescription was sent from my doctor at 3p.m, i went in at 5 pm still wasnt ready, he said 15mins, went in again 5:15, he said nope another 15mins, so finally at 5:50 P.m i went in again he said "sorry 10 more mins" GOOF ASS place forreal. I waited one hour there and still didnt leave with my prescription! Never again, 3 pharmacists were working too so no reason to be that slow. !!! Worst customer service, WORST WAITING TIME And to TOP IT OFF they refused to send my prescription to a new pharmacy !!!

This is an update of review posted 12Jan2024. I was…read morecontacted by Shoppers Drug Mart Terra Losa today & they have offered to exchange my 2mg Ozempic pen for the 4mg pen at the same cost. I have been assured at the staff have been coached & this oversight will not happen again for any customer. I am satisfied with this resolution.

Now that I've moved to this side of town, I've come to this Shopper's quite a bit. It's handy for…read morepicking up grocery items, of course, and toiletries etc. But their pharmacy is ABYSMAL. I have a medication that I take for MS, and I had them transfer it over from the Kingsway store (where my service has ALWAYS been top notch, for over 10 years). First, they ordered the boxes with the wrong dosages, which left me short. So I had to have them add a note to my file. Then I continually had people calling me and asking to refill when it wasn't time, and they were confused about the note. This last time, I did the phone reorder, and once again, there was a cockup. Something about the system and the weather... I don't know. I told the pharmacist I'd be changing the prescription to the Callingwood store, which I discovered after my move is even closer. The manager even called me to apologize, and said "we do have your order," but it turns out that once again, they had the wrong dosage. The call was nice, but having an average correct order of 2 out of 4 times is completely unacceptable. I didn't need that much of a reason to switch, but this just gave me the impetus to do it. It cannot be this difficult to get a medication order and dosage correct.

Update: I took the products that required returning to Capilano Shoppers. A sales associate…read moreassisted me, no manager or supervisor. She returned my makeup that was a few days late, the makeup that was opened and tried but I was very allergic to, and the products I used points on in about 5 minutes with zero issue. She said everything I was told was not true about the system (perhaps the stores policies but not the system) and these sales associates at 104th likely had no clue what they were doing. I will continue to use Shoppers Capilano for select items and will also leave them a great review for all the help. Of all the Shoppers pharmacies I've had to use, there's is also be far the best run and staffed (But use Pharmasave Holyrood if this is your area - fantastic). Friendly and fast. Don't waste your time or allow for a potential issue like this on 80th and 104th. I have been a long time and loyal user of all PC related stores including Shoppers and already thought the PC program was great value. I've havent had to deal with returns before but I have had instances where the cashiers/managers are very reasonable and competent when something doesn't quite add up. Today I went return items from multiple purchases and dealt with "beauty specialists" Ebru and Simarjot. They were all over the map when deciding on and explaining on policy. Beginning with packaging. They initially refused to return two separate products (one face and one hair) because they said the products weren't sealed as they should be. As I had ordered these online and was sure they were never opened I found the same products on shelf packaged the exact same way as mine. I then had two products that were 2 days past the 30 day return limit they wouldn't return/exchange (There were very solid extenua circumstances for the inability to return within 30 days, I personally believe they just didn't know how) because it would require store managers approval and there didn't happen to be a single manager in one of the largest Shoppers in Edmonton. The remainder of my purchases used $10 of promotion points to purchase them so again they "didn't know how" to return them and required a store manager who was absent. Even if approval is required for purchase when you use points it really decreases my confidence in the PC program and my preference to use my PC Mastercard for any purchases at all. The card has lost its appeal in one transaction (or lack of) it was so bad. So I walked in with 6 products and walked out with 6 products that I don't need or can't use and watchinf them trying to figure out their own system and asking ME questions about how the receipt works was like watching a bad comedy act. I switched from Shoppers for medication a long time ago because of terrible customer service and will no longer be purchasing goods here. I will use them if I need a Canada Post. Very disappointing and awkward experience (for the sales clerks) and I will give you all a huge tip, if you insist on using PC - go to Superstore for makeup, if not - go to Walmart. If Bezos doesn't bother you - definitely stick with Amazon for prices. I was trying to support "local" as much as possible (every Shoppers is owned independently) but this local experience was not as most of them are. I will attempt an online return perhaps or with one other store but if I recieve similar responses then I will donate the goods so that something good comes of this awful experience and I certainly wont be a loyal PC Mastercard user anymore. Canadian Tire offers similar points and Is much more user friendly.

Great selection, dope pharmacists, ample cartwheel space in the aisles. this is where I get my…read morechase on the way home from work.

Wow!!! What a fancy store. The beauty section is gorgeous!!…read more It's a separate entity from the main store and pharmacy. There are way too many staff milling around to help you, but they are all wonderful and helpful. In the main store, I wish there was more room for customers to queue in front of the pharmacy. Hopefully I won't be so touchy about crowds in the near future. Excellent parking.

This has been my go to shoppers for a long time yet lately I have noticed that there has been a…read moresignificant decrease in customer service. I went in today and there were four employees working in the beauty department. So engrossed in their conversation not one even said hello or welcomed me like normally happened. I was quite disappointed because service is usually much better than this. This shoppers also doesn't seem to have the same beauty selection as others.

The store is good however, the ladies in the beauty department literally hover over the bowl of…read morelike samples like fricking bitches. You even try to take some more than two they'll actually will casually take the bowl away from you make it sound like they're talking about something in there that might be good for you, but they can't find it and then just stand there. It's like are you paying for these samples ? Does it come from your salary? women, what is your problem there's samples People could take as many as I freaking want holy shit.

Terrible service at this store. On Sunday June 2, 24 at…read morearound 6 pm I went to this store to get lottery tickets. There was a guy ahead of me at the check out and he was taking a lot of time looking at different products and not making up his mind on what he wanted. A tall man came to help her with an item and left, he couldn't be bothered to help me and I had been waiting there for about 15 minutes. When I was getting my tickets, he was back and I expressed my displeasure at having to wait so long for service, he was very rude with me. I have dealt at Shoppers stores many times and never seen such terrible service as that time.

Always pleasant staff and manager. Clean store and very helpful…read more Shop here every week

This Shopper Drug Mart an Excellent Pharmacy Team; Great Customer Service, Friendly, and…read moreKnowledgeable Staff.

The old white woman pharmacist lied to me because if she helped, she wouldn't have received the $25…read morefee. I went to another pharmacy down 109th and they assisted me with no problems. How could a pharmacist turn away someone in desperate need of an inhaler? This Shoppers helped me plenty of times. What was so different about this time? I did not appreciate the old lady's condescending attitude.

Another well-stocked, pleasant Shoppers Drug Mart, worth stopping by if you need beauty supplies, a…read morepharmacy, last-minutes snacks, or coffee cream. A huge parking lot out front, near to everything from a Dollar Store to a Bulk Barn to Seoul Fried Chicken across the way, and only a short walk to Whyte Avenue, this location is a win.

I love all of the amazing staff here. The products are all at very reasonable prices as well and…read moregreat bonus points deals as well. I've been to many locations and nowhere is better than this location. They don't have the biggest designer makeup and perfume section but it is nice for being a boutique. They always have wonderful deals on makeup. The store is always so nice and clean. I would highly recommend the store and all of the amazing staff here.

Just a nice shoppers tobe in. Staff is friendly, selection is good and theres always some kind of…read moregood deal going on