Rose handled 7 items for bracelet repair, restringing and problem solving for small charm items…read more Thorough, professional and engaging, she communicated clearly, priced the items fairly and turnaround was not urgent, so 2 weeks was fine by me. I am thrilled and will return and would recommend Concierge's services, no matter what price point your jewelry represents. Thank you Rose!

I needed to have my grandmother's ring resized and decided to use Concierge Jewelry Repair after…read moreseeing the many positive reviews. I first contacted Rose, who made the arrangements for my consultation with Nichole, and she was incredibly friendly via WhatsApp and answered any questions that I had. My in-person consultation and pickup were done with Nichole, who had a great, positive attitude and was very friendly. She understood the sentimental value of the piece I was having worked on and was very helpful in letting me know what alternatives could be done if for some reason the ring adjustment could not be performed. The price was very appropriate, at $150 for the resizing and polishing. I have every intention of using them in the future for my jewelry needs.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

I had my watch battery replaced. It was a lot pricier than the places I have been to before. I went…read morethere because the place I used to go to don't replace battery anymore. To replace the battery was 50 some dollars. It was pricy, but I thought "maybe" the place do a better job? One year later, my watch is out of battery! I have changed battery before on my watch and it last more than 2 years. This time, price is high and battery stop in a year. I found another mom and pop shop and changed for $18 only. I will not go back.

I have an old style TAG watch that needed a battery. Walked up to the JR Brothers kiosk and…read morewithin 5 minutes I was on my way with my watch. Great service, friendly people, and reasonably priced. Great job!

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Excellent place to replace your watch battery. Their prices did increase slightly. However, their…read moreservices are excellent as always. Drove in from Pearland to run some errands. Another person recommended me to stop by. I am so happy. My citizen watch stopped even after new battery installation. They fixed it!

The Owner who is a Veteran was very helpful tho he told me things I didn't want to hear. Like the…read moreitems I bought at Auction may not be with I paid for. I left one item to be repaired. The location is good on a busy street.

Needed a little work done on an old ring that I haven't worn in 3 decades. James (the owner and…read morejeweler craftsman of the old school) did what I wanted done and offered some additional suggestions. Good guy, cooperative, and reasonably priced. He should be your guy whatever you need done.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.