A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

Rose handled 7 items for bracelet repair, restringing and problem solving for small charm items…read more Thorough, professional and engaging, she communicated clearly, priced the items fairly and turnaround was not urgent, so 2 weeks was fine by me. I am thrilled and will return and would recommend Concierge's services, no matter what price point your jewelry represents. Thank you Rose!

I needed to have my grandmother's ring resized and decided to use Concierge Jewelry Repair after…read moreseeing the many positive reviews. I first contacted Rose, who made the arrangements for my consultation with Nichole, and she was incredibly friendly via WhatsApp and answered any questions that I had. My in-person consultation and pickup were done with Nichole, who had a great, positive attitude and was very friendly. She understood the sentimental value of the piece I was having worked on and was very helpful in letting me know what alternatives could be done if for some reason the ring adjustment could not be performed. The price was very appropriate, at $150 for the resizing and polishing. I have every intention of using them in the future for my jewelry needs.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

Great friendly service. Beautiful selections. Very friendly, knowledgeable and helpful. I recommend…read morethem highly.

I had my watch battery replaced. It was a lot pricier than the places I have been to before. I went…read morethere because the place I used to go to don't replace battery anymore. To replace the battery was 50 some dollars. It was pricy, but I thought "maybe" the place do a better job? One year later, my watch is out of battery! I have changed battery before on my watch and it last more than 2 years. This time, price is high and battery stop in a year. I found another mom and pop shop and changed for $18 only. I will not go back.

So peeps actually leave their high end watches at a sometimes attended kiosk in a shopping mall?read more

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait

Needed a little work done on an old ring that I haven't worn in 3 decades. James (the owner and…read morejeweler craftsman of the old school) did what I wanted done and offered some additional suggestions. Good guy, cooperative, and reasonably priced. He should be your guy whatever you need done.

They sized a watch for me I received as a gift. The service was quick, friendly, and professional,…read moreand I would definitely go back for any repairs or adjustments I may need in the future.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.

Was in the area and wanted to get a metal tested for its contents and they tried telling me it…read morewould be a 20$ fee just to test it what a joke

I had such a lovely experience working with this jeweler. They helped me recreate a ring and even…read morehelped with some improvements. They finished it before my deadline and even sized it down when I found that the size I asked for was a little large. Definitely a place to check out if you are looking to do a bit of custom work.