Derick Dermatology is right off 75 on Gibsonton Drive and is easy to locate and find. It was also…read moreeasy to schedule an appointment online with the time that worked out for me. All great experiences. The place is very aesthetic and just beautiful and clean overall. Staff were very kind and I enjoyed my visit with Jansen and Iggy. They were very helpful and were able to get me the info I needed for some spots on my face. I enjoyed my visit and would return for any future dermatology needs. I can't speak on the insurance portion yet as I haven't received my bill yet but I will update when I do. Great place with great professionals!

Derek Dermatology is a case study in how administrative incompetence and corporate-style management…read morecan destroy a medical practice from the inside out. The physicians themselves appear capable and have reasonable bedside manner, but their efforts are completely overshadowed by an administrative and billing operation that is dysfunctional, dismissive, and indifferent to patients. Routine matters become unnecessarily complicated, billing lacks clarity, and communication is consistently poor. Nothing is handled efficiently, and accountability is nonexistent. What is most troubling is the complete absence of patient-centered thinking. The experience feels transactional and volume-driven, not medical. Patients are processed, not cared for. Follow-ups fall through, questions go unanswered, and problems linger without resolution. I escalated my concerns to upper management and spoke directly with someone named Carolyn. Rather than concern or ownership, I was met with indifference. There was no attempt to understand the issue, no meaningful response, and no indication that patient experience matters at any level beyond the exam room. This practice gives the impression that it was once a reputable, personalized dermatology office. Today, it operates like franchise dermatology, stripped of accountability and human connection, where systems matter more than patients. If you value transparency, responsiveness, and being treated with basic respect, I strongly recommend looking elsewhere. Competent doctors are not enough when the surrounding operation is fundamentally broken.

Easy to make an appointment when it was convenient for me. Parking available. Employees were polite…read moreand helpful.

Love one of the PA but Horrible service! Says online to let them know you are there and wait. You…read morego inside after waiting... and they don't have a clue what their website says....

I had a great experience here with PA Daysi Abreu…read more I was skeptical because I've been to dermatologist before good and not my favorite. I really wanted a dermatologist who could somehow to relate to be whether it being darker complexion or the same diagnosis I have. She was very experienced and knowledgable in my skin condition. Daysi was very empathic and ready to remedy the issue and the reason why I had finally came in. I highly recommend her. I am currently cancelling my other appointments at other dermatologist I made as backups. I was a little unhappy with the wait, they tell you get there ten minutes early. I got there ten minutes early probably should've gotten there about twenty minutes early as there were plenty new patients who had to use the electronic new patient form (very much so ipad-like, if not an ipad). I dislike that they operate with a call center. First time I called they told me they didn't take Florida Blue, called again thinking I was going to speak and call another derm location... it was then when I realized it was a call center. The second call, I told them I had Florida Blue and they said they take my insurance they just call it "blue cross, blue shield". Luckily, I accidentally called twice because I would've missed out on a great experience with Daysi. The call center also had all my information wrong, from name to address. The check in process with the link sent the night before is helpful. It reminds you your appointment time and copay. Four stars, instead of five because of small wait time and inconvenient call center experience.

Organized, professional and on time. I had a weird skin problem and Dr Abreu was able to help me…read moreimmediately. Problem started clearing up right away. Highly recommended.

I wish I could give this location in Riverview a thousand stars! From the time I arrived, the…read morestaff was genuinely warm, quick to get me registered in (new patient) and I didn't even finish my paperwork before I was in an exam room. Dr. Doenges came in very quickly, listened to my concerns, and was able to do a mole removal in office and alleviate 99% of my fear it was cancerous. He has an excellent personality and Texas manners to boot! I'll recommend this office to everyone! Thank you for my care today.

From the moment I arrived at Suncoast Skin Solutions I was greeted warmly by the office staff,…read morechecked into the system, and moved into the outer waiting area. Within a very short period of time, Colleen called my name and I followed her into an exam room. We chatted about my visit and concerns for a few minor skin situations. After signing administrative forms, May Ko entered the room and began my examination. She fixed one issue, diagnosed two more, determined what to do and prescribed some ointments. Mission accomplished and I was on my way back home. Overall a successful day at Suncoast Skin Solutions.

I have been a patient at the Apollo Beach office and have never had a problem. David Budson is very…read moreprofessional and efficient. I go every six months due to having a fair complexion. The problem arose on my visit a few weeks ago. I was asked to update my medical history on a tablet. I came to a question asking what my gender was at birth and it offered 3 choices. I am barraged by the woke ideology on a daily basis and do not expect to be on the receiving end of it from a medical professional. I almost walked out and probably should have. When I questioned Dave about it, he asked the nurse if they really asked that. The next day I wrote to the owner on their web site and see how they could justify this nonsense. Surprisingly, two weeks later I have not had a response. I have many choices of where to receive skin care. I will start over with another provider.

I had something done and paid $850. 00 Dr. Doesn't know what…read moreshe's doing? I will never go back and I don't recommend to any of friends and family. Very, very disappointed.

AAD used to be great over time they have converted to a churn provider. Just get people in for the…read moremoney. The patient care is down the drain. I've spent a lot of money on face products (creams and serums) from them that I've used in conjunction with a prescription and it's worked great. Apparently my provider changes and now they won't refill my RX until I'm seen, so I make an appt which is more than a month away. Let me share that the pharmacist requested refill almost a month ago. I've made several calls to the AAD office with no response, meanwhile I've run out and my cystic acne has started to come back. In the matter of a week I've had a breakout of painful, sore swelled red bumps on my face. I cannot even lay on my right side because they hurt. But rather than refill my RX Ulta last me until my appt they flat out refuse. I am not a new patient they have my file, they see me 2x a year. No one reached out to say my Dr was changing and to avoid a gap in treatment plz make an appt. No one responded to pharmacist when they tried to refill, no one reached out to me when the pharmacist tried to refill. No one responded to my 2 calls to the office when I was told a note would be placed on my chart to have it refilled. Now I'm in pain AND I have 2 huge red bumps on my face! Which makeup cannot hide! And they want me to continue to wait 45 days until she can see me. And start my treatment all over again! No thank you! If you don't care about how you're treated by your provider or you don't have any real issues then sure use AAD otherwise keep looking.

I had a terrible experience with Academic Alliance in Riverview. After my appointment, they…read moreprescribed me medication that wasn't covered by my insurance. I reached out to them immediately to get this resolved, but despite over 35 attempts--calls, follow-ups, and messages--they failed to fix the issue.

The staff were very kind, attentive, and prompt. The space was clean. Minimal wait time. Appreciate…read morethe level of service and care.

Absolutely the worst place to receive healthcare. I waited over 3 hours at TGH Urgent Care in…read moreApollo Beach, only to be completely let down by their staff. After finally being seen, they failed to send my prescription to the pharmacy -- something I didn't find out until I got there. I had to drive all the way back just to get it sorted out, wasting even more of my day. Totally disorganized, incredibly slow, and not worth the frustration. I do not recommend this location to anyone.

Imagine being a minor, going in for a regular dermatology appointment, and having a creepy doctor…read moreproposition you and the friend that came with you, offering pills and alcohol to loosen up. Disgusting creep. I can't believe this dude is still practicing.

I had a great experience, staff was very friendly, and the ARNP took her time to discuss with me…read morewhat she felt was going on. And it worked! Very knowledgeable. I am not sure why these horrible reviews before me, but my experience was wonderful.

I recently have been under the care of Dr Norman and find his staff very friendly…read more I didn't have to wait terribly long, compared to other physician visits! Dr. Norman DID review my medical history and asked questions. He also has interns eager to learn. I definitely recommend Dr. Norman!

I have been in the front waiting room 75 minutes. Not impressed! Can't judge the rest of it yet…read more Grrr.